We wish to investigate this further from our end. Can you please drop an email to support<At>zohomail<dot>com elaborating your query/requirement with relevant screenshots/screen-recordings of the issue as it will help with our diagnosis? Upon checking with the information provided, we will analyze the issue from our end and get back to you at the earliest to resolve it.
We are sorry to hear about your issue. Please share a trace-route from your computer pointing to poppro.zoho.com to support<at>zohomail<dot>com for us begin diagnosis with your query. Upon checking with the information provided, we will analyze the issue from our end and get back to you at the earliest to resolve it.
Regards, Deeraj J
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