Zoho Flow Logic Decision - Both junctions are "On Error"?

Zoho Flow Logic Decision - Both junctions are "On Error"?

I have built my first Zoho flow and I'm confused by the logic decision, see attached screenshot.

- The flow checks is a customer ID is null (in Shopify)
- If the Custoemr ID is null, it creates a customer
- If the customer ID in not null, it creates a draft order.

The issue I have is if I connect an action to the condition, Zoho flow says it will do this action ON ERROR, not ON SUCCESS

If none of the conditions are satisfied, i.e ON ERROR, it will do another action.

The way the labels are written, the decision logic will ONLY do something ON ERROR and will not do anything ON SUCCESS.

I hope I'm making sense. Hopefully it's just a mis-label issue. I've dsicussed this with a number of co-workers, and they all interpret it the same. ON SUCCESS simply does not exist for the decision logic accoring to the labels.

Ultimately, the question I have is: When a condition is met, where do I connect my action? To the condition junction? The one that says "ON ERROR"?


      Zoho Developer Community




          Bootcamp
          Community
          Pricing
          Webinars
          What's New
          Integrations
          Contact Support
          Contact Sales



              Zoho Survey Resources
                Features
                Survey Templates
                Integrations
                Community
                iOS Mobile Surveys
                Pricing
                Android Mobile Surveys
                Insurvey Blogs
                Insight Blogs
                Tips & Tricks





                              Latest Feature Updates

                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day




                                    Zoho Marketing Automation
                                      Zoho SalesIQ Resources


                                            Manage your brands on social media
                                            Access Zoho Social

                                              Zoho Pagesense Resources


                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources


                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources

                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner







                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now