Zoho Flow Logic Decision - Both junctions are "On Error"?

Zoho Flow Logic Decision - Both junctions are "On Error"?

I have built my first Zoho flow and I'm confused by the logic decision, see attached screenshot.

- The flow checks is a customer ID is null (in Shopify)
- If the Custoemr ID is null, it creates a customer
- If the customer ID in not null, it creates a draft order.

The issue I have is if I connect an action to the condition, Zoho flow says it will do this action ON ERROR, not ON SUCCESS

If none of the conditions are satisfied, i.e ON ERROR, it will do another action.

The way the labels are written, the decision logic will ONLY do something ON ERROR and will not do anything ON SUCCESS.

I hope I'm making sense. Hopefully it's just a mis-label issue. I've dsicussed this with a number of co-workers, and they all interpret it the same. ON SUCCESS simply does not exist for the decision logic accoring to the labels.

Ultimately, the question I have is: When a condition is met, where do I connect my action? To the condition junction? The one that says "ON ERROR"?



            Zoho Marketing Automation

                    Zoho Pagesense Resources

                      Zoho SalesIQ Resources



                            Zoho TeamInbox Resources

                              Zoho DataPrep Resources



                                Zoho CRM Plus Resources

                                  Zoho Books Resources


                                    Zoho Subscriptions Resources

                                      Zoho Desk Resources

                                        Zoho Projects Resources


                                          Zoho Sprints Resources


                                            Qntrl Resources


                                              Zoho Creator Resources


                                                Zoho WorkDrive Resources





                                                    Zoho Campaigns Resources

                                                      Zoho CRM Resources

                                                            Design. Discuss. Deliver.

                                                            Create visually engaging stories with Zoho Show.

                                                            Get Started Now