Zoho Inventory Community Digest July 2021 - a monthly rundown

Zoho Inventory Community Digest July 2021 - a monthly rundown



Hello all!

I hope you all are doing well. If you've been waiting for details on our application updates, we've got them right here for you, along with some exciting news to mark the end of this month. Read on.
 
1. Spotlight

In this month's Spotlight, we bring you the 5 Must-Have Inventory Reports for Online Sellers. As consumers wait to return to their pre-pandemic activities, online sales are gaining more traction among small and large merchants alike. It is important to have a high-level overview of your sales and inventory as you scale and increase your online presence. This gets even more important if you are a multichannel seller trying to make data-based decisions while managing several different sales channels.

This video here will help you use reports to map your sales and distribution, forecast sales and purchases, categorize your items, analyze product return cycles, calculate losses due to damaged and unrecoverable items, and more.

Watch the video.

2. Product updates
 
  • Custom views are now available for the Transfer Orders and Adjustments modules of Zoho Inventory. You can create a custom view and filter out transactions from the dropdown in the top left corner of your screen within the module.

  • The UK and GCC editions of Zoho Inventory now allow you to manage item-level discounts for self-billed invoices in the app.

  • Add more convenience for your customers by editing the Subject field label while creating invoices and credit notes in Zoho Inventory. You can make these changes from the invoice or credit note templates under Settings within the app.

  • Add a transaction series number to your transactions for convenience. You can now control the transaction series for all your modules centrally, under Settings. This will also allow you to create a unique transaction series for every branch of your organization using separate identifiers. This feature is available in Early Access. Please send us an email at support@zohoinventory.com if you would like to test it.

  • If you have been missing essential fields and filters while using the reports functionality within Zoho Inventory, we now have the Customized Reports option for you. This helps you create customized reports by including multiple mix-and-match options such as export layout configurations, advanced filters, column selection, permissions, schedulers, and more.

  • It is currently available for the following report modules:

    - Profit and Loss Report
    - Balance Sheet Report
    - Cash Flow Report
    - Invoice Details Report
 
3. Mobile app updates
 
iOS updates

This month's updates on the Zoho Inventory iOS app include:
  • Tax handling updates
  • Changes related to IOSS/OSS taxes in the UK edition
  • Support for a document module in the app
  • Find your inventory stock handling value in the inventory details page
  • Bug fixes

4. Customer Corner

This month we would like to show you what some of our customers have to say about Zoho Inventory and how it is helping them on their business journey.
 
  • "Zoho Inventory has helped us very much in regards to streamlining our online and B2B orders. The shipping integrations are a breeze to use in the app, and the customer support is amazing. They are always a call or a chat away and never fail to surprise me with their expertise."

    Eric Bodreau
    Inventory Manager | Bear Knuckles, USA

  • "Thanks to the Zoho Inventory team for this wonderful system. I had been using a traditional software system before, which felt very limited. But Zoho is like a fresh breath of air for my business and choosing it was a very satisfying decision. It has made automation so much simpler. Now, I don't feel scattered, and their support teams add to my peace of mind. Thanks again for this wonderful software."

    Sandeep Singla
    Director | SPC Healthcare Pvt. Ltd, India


If you would like to submit your feedback on Zoho Inventory, please visit our customer testimonial page and click Share your story.

Also, make sure to join our latest Facebook group for Zoho Inventory users and supply chain geeks. We look forward to seeing your topics for discussion, solutions, and ideas for your peers.

Join the Facebook group for Zoho Inventory users across the globe.

5. In case you missed it

Replacing Authtokens with OAuth by August 30

Please note that we are removing Authtoken support for Zoho Inventory APIs by August 30, 2021. This change is part of switching to OAuth 2.0, a more secure and robust protocol. Please make sure you replace Authtokens with OAuth as soon as possible.
 
  • Join us for a LIVE 30 minutes FREE webinar to learn how to grow your sales with Wish Wholesale and Zoho Inventory! In this webinar, Wish Wholesale and Zoho Inventory Teams will walk through their offerings on how you can maximise your business followed by a live Q&A session.
    All attendees receive a $50 ZOHO credit, and one lucky attendee will receive a $500 Wish Wholesale credit to source top products from Wish Wholesale!

    Register Now



7. Resource Center
 
As QB Commerce/Tradegecko has announced their sunset in all major markets across the globe, we would like to bring you the best alternative to QB Commerce. Zoho Inventory can help users across the globe make a smooth and seamless transition from their existing QB Commerce system. Spread the word to your friends who are looking for an excellent alternative to QB Commerce. Read more about it here: zcu.io/xFAe




Are you active on social media? Make sure to follow us on Instagram, YouTube, Twitter, Facebook and LinkedIn to keep up to date on our products.

You can access all of these updates in our app in Beta and Live statuses. We encourage you to join our webinars and follow our forums to stay current with Zoho Inventory and inventory management in general. If you need any additional assistance, feel free to send us an email at support@zohoinventory.com. We'll be happy to help you find the answers you need.


Cheers,
Salman Nazar
Community Manager | Zoho Inventory

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