Zoho Inventory Item Creation API

Zoho Inventory Item Creation API

We have been using Zoho Inventory API for several years to create items in the portal successfully. Suddenly we get the common and uninformative error response {'code': 4, 'message': 'Invalid value passed for JSONString'}. I have checked with our Zoho Dev and he assures me that nothing has changed as far as our customised configuration for items. I have tried to create even the most basic item with just a name and sku without any luck.

As with most issues with zoho no information is given about the specific field in question. In the past this usually means that there is a required field that isn't being set that needs to be. The API docs are rarely updated so I don't know if I can trust that the only required field is name. 

I need help to diagnose what in the below configuration is misconfigured or not filled out properly. Some of these fields are dropdowns. Like I mentioned earlier we have been using this for years and those values definitely exist in the dropdowns. The customfield id is also correct and corresponds to the the correct field with that dropdown value.

Has there been a change to the required fields for item creation? Is there a change to how we create a record with a custom field. Could this error message be misleading and actually be related to something else? I have ensured that we are able to read and write for other objects using our auth so that's not the issue. 

Thanks in advance

{
   "sku":"PCK02057",
   "name":"CA_PRINTER_LABELS_4X2_SECONDARY_PACK",
   "unit":"Unit(s)",
   "purchase_account_name":"Cost of Goods Sold",
   "inventory_account_name":"Inventory Asset",
   "item_type":"inventory",
   "account_name":"Sales",
   "purchase_description":"PCK02057",
   "description":"PCK02057",
   "custom_fields":[
      {
         "customfield_id":"109027000000032124",
         "value":"Packaging"
      }
   ]
}





                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation


                                        Manage your brands on social media



                                              Zoho TeamInbox Resources

                                                Zoho DataPrep Resources



                                                  Zoho CRM Plus Resources

                                                    Zoho Books Resources


                                                      Zoho Subscriptions Resources

                                                        Zoho Projects Resources


                                                          Zoho Sprints Resources


                                                            Qntrl Resources


                                                              Zoho Creator Resources


                                                                Zoho WorkDrive Resources



                                                                  Zoho Campaigns Resources

                                                                    Zoho CRM Resources

                                                                    • CRM Community Learning Series

                                                                      CRM Community Learning Series


                                                                    • Tips

                                                                      Tips

                                                                    • Functions

                                                                      Functions

                                                                    • Meetups

                                                                      Meetups

                                                                    • Kbase

                                                                      Kbase

                                                                    • Resources

                                                                      Resources

                                                                    • Digest

                                                                      Digest

                                                                    • CRM Marketplace

                                                                      CRM Marketplace

                                                                    • MVP Corner

                                                                      MVP Corner

                                                                    





                                                                    




                                                                        Design. Discuss. Deliver.

                                                                        Create visually engaging stories with Zoho Show.

                                                                        Get Started Now