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Yes I have clicked the Remember Me option.

Yet I need to login again every 1 - 2 days, sometimes multiple times per day.

The saved credential does not persist. 

Using fairly clean Chrome.

4 users have this question.
7 Replies
Reply
  • 6 years ago

Hello,

Due to security reasons.Login/sign up issues cannot be discussed in public forums.Kindly mail to support[at]zohoaccounts[dot]com if you still have issues logging into the account.

  • 6 years ago

It is not a login issue.

System is logging me out. I am free user so no support requests.

I will wait till more customers start complaining here and you will take notice.

  • 6 years ago

Hello,

Sorry for inconvenience caused. The option "Keep me signed in" holds the session active until you manually logout from your account. If you still feel that the problem occurs even after selecting the 'Keep me signed in' option , kindly check your browser settings and also look for any 3rd party software's installed in the browser that automatically clears the cookies and caches during regular time intervals due to which you account is auto logged out.


Regards, 
Zoho Team 

This happens to me like everyday. I am a subscriber the enterprise edition. We have several employees using this. It happens to them periodically but with me, it is practically everyday.

And yes, I do have the "remember me" checked off.

And no, I do not have any 3rd party app that clears cookies.

  • 6 years ago

Hello,
Sorry for inconvenience caused. If you are still facing this issue, We request you to send an email to support[at]zohoaccounts[dot]com since Login/sign up details cannot be discussed in public forums..
Regards, 
Zoho Team 

  • 2 months ago

Same issues even i am facing every day or two  system automatically logs me out despite the selected option rememebr me ,and its not possible to keep the password handy each time you try to login 

  • 2 months ago

Hello,

We are sorry to hear that you are experiencing issues. Due to security reasons, Login/sign up details cannot be discussed in public forums. Kindly mail to support[at]zohoaccounts[dot]com and we will respond to your email as soon as possible.

Regards,
Zoho Team

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