Zoho Meeting's call quality

Zoho Meeting's call quality

I'm adding my voice to the ongoing concerns about Zoho Meeting's call quality. Like many here, I've observed that the quality of our company calls using Zoho Meeting has been less than satisfactory.

It's disheartening to note that this issue has been a topic of discussion for over three years now, with little to no clear feedback or decisive action from Zoho. Given that meetings are a critical component of any organization's functionality, one would expect Zoho Meeting to be one of the most efficient and reliable apps in their suite.

To better understand the situation and Zoho's commitment to improvement, could Zoho provide any qualitative or quantitative tests or research? Specifically, information demonstrating how Zoho Meeting's call quality is improving or how it compares to competitors or other platforms would be greatly appreciated. Such transparency would help us make informed decisions regarding our continued use of this tool.

In addition to the ongoing concerns about Zoho Meeting's call quality, I'd like to raise a broader issue regarding the Zoho One suite. While Zoho One appears comprehensive and promising, its effectiveness is diminished if the included apps, like Zoho Meeting, lack in quality or necessary features. This not only affects user experience but can also impact Zoho's reputation.

As customers, we need genuine transparency about the state of your app development. Currently, the narrative from Zoho representatives seems to be uniformly positive, claiming superiority of the apps. However, the reality many customers face includes constant problems and issues with these tools. This disconnect between the marketing message and the user experience is concerning.

True transparency involves openly acknowledging the limitations of your products, sharing a clear and realistic roadmap for improvements, and genuinely addressing customer feedback. This approach fosters trust and gives users a realistic expectation of the product's capabilities and future developments.

Zoho has the potential to be a leader in this space, but it requires a commitment to not only developing great products but also maintaining honest communication with its user base.

    Access your files securely from anywhere







                        Zoho Developer Community





                                              Use cases

                                              Make the most of Zoho Desk with the use cases.

                                               
                                                

                                              eBooks

                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                               
                                                

                                              Videos

                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                               
                                                

                                              Webinar

                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                               
                                                
                                              • Desk Community Learning Series


                                              • Meetups


                                              • Ask the Experts


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                                        • Sticky Posts

                                                        • A new UI for distraction-free engagement in online meetings and webinars that scale up for 3000 attendees

                                                          Hello all, We're excited to share our new, refined UI for online meetings.  Here's how the new UI will improve your experience during online meetings: We've re-designed Zoho Meeting's online meeting UI to enable users to fully engage in conversations
                                                        • New and Improved UI for Online Meetings in Zoho Meeting

                                                          Hello there, We hope you're enjoying our video conferencing feature for your online meetings. This month, we are glad to present our revamped UI for online meetings. We have made some useful changes to make features contextual and easy to access. In addition to this, we have also added some interesting features and enhancements to make your online meetings smooth and hassle-free. Let's take a look at these changes. Better visibility and access to main features The main menu has been moved to the
                                                        • Improved host controls and other enhancements

                                                          Hello there, We hope you're staying safe and healthy. As we continue building Zoho Meeting into a complete, feature-rich web conferencing solution, we're making big and small feature updates and enhancements every month.    Here are a few of our latest updates:   Common updates for meetings and webinars Invalidating the keys of past meetings and webinars: This is an important security update. We're in the process of invalidating the keys of all of our users' past meetings and webinars. This prevents
                                                        • Latest updates in Zoho Meeting | Create departments, Share PDF files

                                                          Hello all,   You can now create departments to group team members within your organization. This will make it easier for you to organize department-level meetings and invite members. In webinars, use the Share material feature to share PDF files directly
                                                        • Create Instant Polls, Broadcast Messages, and Enable Co-organizers to Launch Webinars

                                                          Hello, Following our previous updates with the iOS webinar app, Raise Hand, Allow to talk, and Give control in Mac OS, we have added some new features and enhancements to Zoho Meeting's webinar module that let you create instant polls, communicate with attendees through messages, and have better control over launching webinars. Let's take a look at what's new. Features Co-organizers can now launch webinars Co-organizers, who are members of your organization, can now start webinars just like the organizer. This


                                                        Manage your brands on social media



                                                              Zoho TeamInbox Resources



                                                                  Zoho CRM Plus Resources

                                                                    Zoho Books Resources


                                                                      Zoho Subscriptions Resources

                                                                        Zoho Projects Resources


                                                                          Zoho Sprints Resources


                                                                            Qntrl Resources


                                                                              Zoho Creator Resources



                                                                                  Zoho CRM Resources

                                                                                  • CRM Community Learning Series

                                                                                    CRM Community Learning Series


                                                                                  • Kaizen

                                                                                    Kaizen

                                                                                  • Functions

                                                                                    Functions

                                                                                  • Meetups

                                                                                    Meetups

                                                                                  • Kbase

                                                                                    Kbase

                                                                                  • Resources

                                                                                    Resources

                                                                                  • Digest

                                                                                    Digest

                                                                                  • CRM Marketplace

                                                                                    CRM Marketplace

                                                                                  • MVP Corner

                                                                                    MVP Corner







                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now


                                                                                        Zoho Show Resources


                                                                                          Zoho Writer Writer

                                                                                          Get Started. Write Away!

                                                                                          Writer is a powerful online word processor, designed for collaborative work.

                                                                                            Zoho CRM コンテンツ






                                                                                              Nederlandse Hulpbronnen


                                                                                                  ご検討中の方




                                                                                                        • Recent Topics

                                                                                                        • Can you remove the title from the forms?

                                                                                                          I am placing the iframes for my forms on my website.  Is it possible to remove or hide the title of the form so that it doesn't show up on the website? Is it possible to place text in the form like "clicking submit will take you to paypal." thanks
                                                                                                        • Zoho CRM's custom views are now deployable from sandboxes

                                                                                                          This feature is now available for users in the AU, JP, and CN DCs. Hello everyone, We're excited to announce that you can now deploy custom views from sandboxes to your production environment to ensure a smoother transition and save valuable setup time.
                                                                                                        • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

                                                                                                          Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
                                                                                                        • Allowing vendors to Upload Purchase Invoices against Purchase Order

                                                                                                          Work Flow: Once Project is executed, We send Purchase order to every Vendors asking them to Share the invoice against the same. Most of the time Vendors Send invoices through Mails but our Finance Team miss to book those Purchase Invoices in Zoho Books.
                                                                                                        • Lost the ability to sort by ticket owner

                                                                                                          Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?
                                                                                                        • Edit Legend of Chart

                                                                                                          I would like to edit the legend of the chart. Every time I enable the legend, I get a very unhelpful (1), and when I try to type to change to what I would desire, nothing happens, which is very frustrating. I've gone through your online tutorials and nowhere can I find a legend settings button. This seems a simple fix, where can edit the legend? Thanks.
                                                                                                        • Mask Name Field in Report

                                                                                                          Is it possible to have the Name field as "Last Name, First Name" in a scheduled report.
                                                                                                        • Custom Project View by Project Group

                                                                                                          Hi Zoho Team, I used to have a custom project view which showed all my active projects (not cancelled or completed) and the list was separated into projects groups. Some time ago, possibly a couple of months ago, I began to see all projects even cancelled
                                                                                                        • Generate a link for Zoho Sign we can copy and use in a separate email

                                                                                                          Please consider adding functionality that would all a user to copy a reminder link so that we can include it in a personalized email instead of sending a Zoho reminder. Or, allow us to customize the reminder email. Use Case: We have clients we need to
                                                                                                        • Online Payment Fees

                                                                                                          We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'd
                                                                                                        • Unable to attach the file via the API.

                                                                                                          We are trying to attach files to a Candidate in Zoho Recruit using the API. We reviewed the following API documentation: 🔗 Upload Attachment While this API does allow file attachment via a URL, that’s not what we want — we do not want to attach public-facing
                                                                                                        • Zoho Books (UK) needs to be able to submit a CT600 CTSA return

                                                                                                          As well as a VAT Return, most (if not all) small businesses have to submit a CT600 Corporation Tax Self-Assessment. There are many providers who do this (like Xero) bujt not Zoho. Can you add this to the request list please? Many thanks Steve
                                                                                                        • Stock Update After Approver 1 Approval in Multi-Level Approval Flow

                                                                                                          Hi Team, We have configured a multi-level approval process for POs/Bills. Our requirement is to update the item stock quantity based on the billed quantity immediately after Approver 1 approves the bill. Please find the script attached below. However,
                                                                                                        • Zoho Form Auto Fill

                                                                                                          I am setting up a Zoho form for my independent sales reps to request quotes. Their names are in the first field under a dropdown menu. The next field is their email address. I want the email address field to automatically be filled in when they select
                                                                                                        • Image Resolution Restriction Option in Zoho Forms File Upload

                                                                                                          Hi Zoho Forms Team, Greetings, We would like to request a feature enhancement for Zoho Forms regarding the file upload field. Currently, Zoho Forms allows us to restrict the file size of uploaded images, but not the image resolution (in megapixels). This
                                                                                                        • Allow selection of select inactive users in User data fields

                                                                                                          Hello, We sometimes need to select a previous employee that has an inactive account in the User data field. For example, when doing database cleanup and indicating actions are done by a certain employee that weren't filled out when they were part of the
                                                                                                        • Can't select Leave type while applying a leave

                                                                                                          Hello, while trying to apply a leave, I can't find any leave type among the options in the Leave type select: Here are my leave settings. Daily: Hourly: Tried to clear cache and to navigate from another browser, but the problem persists. Any hint? Thank
                                                                                                        • Entire notebook that had notes has disappeared

                                                                                                          I don't know how tf this happened. All I did was uninstall and reinstall the mobile app after fixing a bug I had. After I reinstalled the app, everything was synced back except for one folder which had a bunch of notes in it. None of those notes are in
                                                                                                        • Mes débuts sur Zoho Forms | 13 champs à l'export ! seulement

                                                                                                          Bonjour, je débute sur Zoho Forms, je viens de créer un formulaire avec tests dans la foulée et je n'ai que 13 champs qui remontent sur mon export CSV alors que j'ai plus de questions et champs qui devraient remonter. J'ai actuellement une formule payante
                                                                                                        • Introducing real-time document commenting and collaboration in Zoho Sign

                                                                                                          Hi, there! We are delighted to introduce document commenting, a feature that helps you communicate with your recipients more efficiently, thus making your document signing process more streamlined. Some key benefits include: Collaborate with your recipients
                                                                                                        • Zoho Payroll: Product Updates - July 2025

                                                                                                          Over the past month, we've focused on making Zoho Payroll more flexible, compliant, and easier to use—whether you're processing complex payouts, ensuring accurate calculations, or meeting local tax regulations. Here's what's new: One-Time Payments and
                                                                                                        • Unable to display field label from a hidden Single Line Textbox in Description

                                                                                                          Hi folks, I'm unable to display my hidden field, e.g. ${zf:SingleLine4} , in my description. I'm pre-filling this hidden Single Line Text box via "Field Alias - Pre-fill URL" settings. I noticed that my decimal form fields work, e.g. ${zf:Decimal}, and
                                                                                                        • Adding Photos Into Form (as a form creator)

                                                                                                          As the form creator, is it possible to add images to my form? (I don’t mean adding an image upload field, but rather inserting a JPG file into the form so that users can view the image.)
                                                                                                        • [Training] AI-Powered Application Development Bootcamp 2.0 - Zoho Creator

                                                                                                          Hello everyone, Ready to take your app-building skills to the next level with the power of AI? We’re excited to invite you to AI-Powered Application Development Bootcamp 2.0—a 90-minute, live training session designed to help developers, business users,
                                                                                                        • automations: Can I execute a step on a specific date?

                                                                                                          I have created a form in Zoho forms, and created a contacts list. I have also begun setting up an automation with the intention of sending the form to the contact list on a specific date every month (via email) for the entire year (essentially sending
                                                                                                        • What is the easiest/fastest way to attach an email or PDF to a Zoho record?

                                                                                                          Hi everyone, We use Outlook with Office 365 and have the need to either ideally attach a .msg email directly to an account or custom module in Zoho, or if not attach just the PDF that would be sent in that email. The Zoho plugin is very basic for Outlook
                                                                                                        • Free webinar! Close deals faster with Zoho Sign from Zoho CRM

                                                                                                          Hello, Are you tired of chasing down signatures and getting stuck with paperwork delays in your sales process? With the seamless integration between Zoho Sign and Zoho CRM, you can create and send documents for signing online, close deals faster, and
                                                                                                        • Files stores in Library Marketing Automation

                                                                                                          Hi, How can i switch from card view to list view in Marketing Automation My Files.?
                                                                                                        • Paid for upgrade and no change

                                                                                                          I paid the $24.99 rate to upgrade to Pro version and no change when I signed out and signed back in.
                                                                                                        • Issue with Code Snippet Styling Overlap in Zoho Landing Page

                                                                                                          Dear Support Team, I have encountered an issue on the Zoho Landing Page while working with code snippets. When I try to create a custom script and add HTML, CSS, and JavaScript within the code snippet, the styling appears to overlap and affect other code
                                                                                                        • Adding yearly Calander

                                                                                                          How to add Yearly calander and employee data from admin console
                                                                                                        • Zoho Leave Policy > Portugal maternity Leave 120 days or 150 days

                                                                                                          Hello All In this Portugal maternity Leave policy, the government allow employee to apply 120 days they will have 100% paid salary if they apply 150 days they take 80% of the paid salary minimum 1 days and maximum 120 days or 150 days Should i setup this
                                                                                                        • Feature Request - Copy Reschedule Link

                                                                                                          Hi Bookings Team, I had a client contact me today, to let me know that she can't make a meeting she booked this week. I can't remember if I included a reschedule link in email notifications, but I was thinking that it would be great if I could just open
                                                                                                        • eCommerce ZUG Virtual Meetup – Critical Role of e-Signatures in eCommerce

                                                                                                          Hello there! Are you in the ecommerce industry and looking for a secure, compliant e-signature solution to handle all your paperwork? From vendor onboarding and supplier contracts to internal HR and finance workflows, speed, scalability, and customer
                                                                                                        • blank page after login

                                                                                                          blank page after logging into my email account Thanks you
                                                                                                        • Zoho Desk iOS app update: Archived ticket list view

                                                                                                          Hello everyone! In the latest iOS version(v2.10.7) of the Zoho Desk app update, we have brought in support to access the 'Archived Ticket views' on the 'Ticket Views' screen. Tickets that have been Closed and inactive for 120+ days will be automatically
                                                                                                        • Upcoming Changes to LinkedIn Parsing in Resume Extractor

                                                                                                          Starting 31 July 2025, the Zoho Recruit Resume Extractor will no longer support direct parsing of candidate data from LinkedIn profiles. Why Is This Change Needed? In accordance with LinkedIn’s platform policies, extracting profile data through browser
                                                                                                        • Chart of Accounts

                                                                                                          Is it possible to reorder chart of accounts manually? Currently, when creating new sub accounts accounts, they appear in order they were created i.e. not in alphabetical or numerical order based on manually assigned account codes. It's very messy! Also,
                                                                                                        • Multiple Respondents for One Survey Submission?

                                                                                                          Does anyone know of a way to allow multiple respondents to complete only one  survey and then also see (while completing the survey) the responses for their fellow colleagues who already answered that question? The situation is that our new customers have within their own organization, multiple employees that will need to assist in the one survey response. Since we don't always know which new respondent is the "who" that will have the answer, we need multiple respondents to be able to view the response
                                                                                                        • Outlook plugin funktioniert nicht.

                                                                                                          DAs Outlook Plugin funktioniert nicht mehr. Ich werde aufgefordert, mich mit der App "OneAuth" anzumelden Intelligente Anmeldung per OneAuth funktioniert nicht zufreidenstellend. Nach erfolgreicher Anmeldungung mittels QR Code lande ich wieder beim QR
                                                                                                        • Next Page