Zoho Notebook Web clipper breaks a website

Zoho Notebook Web clipper breaks a website

Hi,

Using Zoho Notebook Web Clipper extension 2.1.4 with Firefox 125.0.1 (64-bit) on Windows 11.

Today, I logged onto my health insurance provider's member portal website, https://member.umr.com. I found that the menu of available options was not working. No matter what I selected, the site remained on the home page.

So, I began troubleshooting my Firefox installation, first in troubleshooting mode (which disables all extensions), which worked... then in normal mode, disabling extensions in batches and reloading. I finally narrowed it down to the Zoho Notebook Web Clipper extension. With this extension enabled, the site menu just doesn't work, but with it disabled, the site is fully functional. It doesn't matter how many other extensions I have enabled or disabled, the Web clipper breaks the site even with no other extensions running.

I suspect the Web Clipper is somehow interfering with the site's scripting of dynamically-generated pages.

Please look into this.


    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation
                                              • Sticky Posts

                                              • Migrate your Notebook data to the new, mobile Notebook.

                                                Zoho Notebook is transforming. The new version will include exciting new features and a completely new user experience. The initial version will be mobile based, available for Android and iOS. A new web version will be available after the initial mobile release.   With the release of the new Notebook approaching, we're migrating most of your current data to the new version. Once the new version is released, there will be an additional window to migrate your data. We will not provide access to the


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now