Zoho Payroll: Product Updates | September 2024

Zoho Payroll: Product Updates | September 2024

In today's fast-paced world, every inefficiency in payroll management adds up, costing you time, accuracy, and ultimately, your peace of mind. 

Imagine a system where the business expense reports of employees are reimbursed along with their payroll, rehiring exited employees is a breeze, diverse payment modes are supported, and incorrect employee records are easily cleared from pay runs.

Over the past month, we've released key solutions that bring this vision to life:
  • Rehire employees who've exited over the past year (UAE)
  • Record Salary Card payments (UAE)
  • Remove skipped employees in pay runs with Force Delete (India)
  • Reimburse business expenses along with their salary payments (US)
Read on to discover how these features can positively impact your business.

Rehire Employees who've exited over the past year (UAE)

As your organization grows and evolves, so does your team. Rehiring valuable employees who have previously left can be a strategic move, but the process of adding them back into your system can be complex and time-consuming. Recognizing this, we’ve enhanced our Rehire Employee feature in Zoho Payroll, making it easier than ever to bring back employees who have previously exited your organization.

Previously available for India, this feature is now extended to our customers in the UAE, allowing you to seamlessly rehire employees with minimal effort. When an employee who worked in your organization during the previous financial year has exited, Zoho Payroll automatically fetches their details for the current financial year. This means no more manual data entry—everything from their previous employment history to their financial details is instantly accessible.

Note:This feature is currently in early access. If you’d like to enable it, simply reach out to support@zohopayroll.com.



This feature is equipped to handle all types of rehiring scenarios—whether the employee had no interim employment, worked elsewhere before returning, or has multiple employment histories within the same financial year. Read Help Document


Record Salary Card payments (UAE)

The adoption of prepaid salary cards for salary disbursement has been on the rise in the UAE, driven by the regulatory support from systems like the Wage Protection System (WPS), which mandate electronic salary payments. Recognizing this growing need, we’ve introduced the ability to use Salary Card as a payment mode to pay your employees in Zoho Payroll for the UAE. Read Help Document



This new feature not only streamlines salary disbursement but also makes it easier to generate Salary Information Files (SIF) after processing payroll, with options to filter based on Salary Card or combined payment modes. Read Help Document




Remove skipped employees in pay runs with Force Delete (IN)

Lingering employee records can be a significant source of frustration, especially when employees are added to pay runs but repeatedly skipped due to onboarding issues or other complications. Previously, these records cluttered your system because deleting them was restricted.

With our new Force Delete feature, you can now effortlessly clear these outdated records, even if an employee has been skipped in multiple pay runs.

Note: However, if an employee has been paid in even a single pay run, you will not be able to force delete the employee, ensuring that critical payroll data is never lost.




Reimburse business expenses along with salary payments (US)

Traditionally, salary payments and expense reimbursements have been treated as separate tasks, each with its own challenges, leading to increased administrative work and potential for errors. Zoho Payroll's new Expense Integration feature addresses these issues by combining salary payments and expense reimbursements into a single, payment process.

This integration also ensures user sync between Zoho Expense and Zoho Payroll, where employees in Zoho Payroll are automatically recognized as submitters in Zoho Expense. You can also sync users from Zoho Expense to become employees in Zoho Payroll, simplifying administrative tasks and boosting overall efficiency.

Zoho Expense Integration for Zoho Payroll



That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team





    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Zoho Payroll | Quarterly Product Updates For 2024

                                                              As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
                                                            • Introducing Academy 🎉: your go-to hub for all things payroll

                                                              Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Tip #59- Technician Console: Exploring View option- 'Insider Insights'

                                                                                                                Hello Zoho Assist Community! Ever wondered how technicians adapt quickly during a live support session? Imagine a customer reaching out with an issue that’s disrupting their work. The technician starts a remote session and begins troubleshooting right
                                                                                                              • MRP or Manufacturing Module for Zoho

                                                                                                                We have been searching for options for a production planning or MRP that will integrate with Zoho.   Zoho Creator is pushed as a platform that can have an MRP built from scratch but we would like to find more of an out of the box solution and modify it to fit our needs.  Are there any recommendations? Would Zoho consider creating a custom solution in Creator to support this need?
                                                                                                              • encountering an error when attempting to associate an email with a Deal using the Zoho CRM extension in Zoho Mail.

                                                                                                                When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.
                                                                                                              • Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?

                                                                                                                Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?
                                                                                                              • Issue Exporting Data – CSRF Token Invalid Error

                                                                                                                Dear Zoho Team, We are experiencing an issue when exporting data from our Analytics workspace. Whenever we attempt to export data from our analytical pool, the system displays the following alert message: Alert Message: The CSRF token is invalid. It could
                                                                                                              • Can I add Conditional merge tags on my Templates?

                                                                                                                Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
                                                                                                              • Zoho mail account ownership transfer

                                                                                                                We recently took over another company and have assumed responsibility for its Zoho account, including Zoho Mail and all related services. We would like to formally transfer ownership of this account to our organization. Could you please outline the complete
                                                                                                              • Email Authentication is Failing

                                                                                                                I'm trying to setup gitlab with email authentication. I used the following configs picked up from: https://docs.gitlab.com/omnibus/settings/smtp/ gitlab_rails['smtp_enable'] = true gitlab_rails['smtp_address'] = "smtp.zoho.com" gitlab_rails['smtp_port']
                                                                                                              • DMARC reports for mail I didn't send: how to deal with?

                                                                                                                I know the enthusiastic amateur's bare minimum about e-mail; am able to set up a Thunderbird account and know the basic acronyms. I have a Zoho Mail account connected to my domain, and have set up SPF, DMARC and DKIM successfully according to Zoho's instruction
                                                                                                              • ms

                                                                                                                Email set up for communication
                                                                                                              • Fix the speed

                                                                                                                It takes ages to load on every step even though my dataset is quite small.
                                                                                                              • Capture Bank Charges for Invoice Payments

                                                                                                                We've added the Bank Charges field in the "Add Payments" page both in Zoho Invoice & Zoho Books. So all you need to do is to enter the bank charges when you record a payment for the invoices. This bank charge will be included to the amount paid for that invoice. Steps to add the bank charges while you record the payment:       1. Click the "Invoices" sub-tab under the "Money-In" tab.       2. Click the 'add payment' link for the invoice that you wish to record the payment for.       3. On the add
                                                                                                              • Conditional Layouts On Multi Select Field

                                                                                                                How we can use Conditional Layouts On Multi Select Field field? Please help.
                                                                                                              • Multiple Cover Letters

                                                                                                                We are using the staffing firm edition of Recruit and we have noticed that candidates cannot add more than one cover letter. This is a problem as they might be applying for multiple jobs on our career site and when we submit their application to a client,
                                                                                                              • Función Deshacer y Rehacer

                                                                                                                Hola. Soy un reciente usuario de Zoho Notebook que he migrado desde Evernote. He encontrado en falta una función que considero muy importante: un botón para "deshacer". Es frustrante cuando se borra un parte del texto o un archivo de una nota, generalmente
                                                                                                              • How to block whole domain?

                                                                                                                I am getting at least 50-75sometimes over 100 spams emails a day. I see a lot of the spam is coming from .eu domains. I would like to block /reject all email coming for the .eu domain. I do not have any need for email from .EU domains. Why won't the BlackList
                                                                                                              • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

                                                                                                                Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
                                                                                                              • Image field in custom module

                                                                                                                Hi guy, Is there any hope of adding a custom image field in the custom module? We created a custom module to keep track of assets, and it would be helpful if we could attach an image to the record. Thanks Rudy
                                                                                                              • Deluge Function to Update Custom Field

                                                                                                                I'm trying to get a Deluge function (which will run as part of a Schedule in Desk) that retrieves all tickets with the status "Recurring" and updates the custom field checkbox "cf_recurring" to "true". Here's what I have, which doesn't work: searchValue
                                                                                                              • "View ticket" link is broken

                                                                                                                The "View ticket" link in our Zoho ticketing system confirmation emails is broken (please see attached). Impacts ability to update/review details, and, refresh recollection at a later date. Any help would be much appreciated.
                                                                                                              • WhatsApp IM in Zoho Desk always routes to Admin instead of assigned agent

                                                                                                                Hello Zoho Experts, I connected WhatsApp IM to my Zoho Desk account. I only assigned my Customer Service (CS) agent to the WhatsApp channel, and I did NOT include Admin in this channel. However, every new WhatsApp conversation automatically gets assigned
                                                                                                              • import data from Apollo.ai into zoho crm via zoho flow

                                                                                                                I might be asking this question in the wrong forum. We use Apollo.ai to find potential new leads for our business, there are around 10000 leads that we have initially found. We have an Apollo.ai account but just to do searches, we dont use it as a crm.
                                                                                                              • Woocommerce Line Item Information

                                                                                                                I'd like to add each line item from a Woocommerce order to a zoho creator form record. The line items are found within the line items array, but I'm not sure how to get each item out of the array? Any help would be much appreciated.
                                                                                                              • Synching changes to Stripe when changes are made in Zoho Billing

                                                                                                                We have a situation where we have merged customers in Zoho BIlling and then found out later that the payment in Stripe was not updated and still associated with the old customer record. The card gets updated and billed, but that payment is still associated
                                                                                                              • How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.

                                                                                                                How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
                                                                                                              • Disable Smart Filters By Default

                                                                                                                The smart filters "feature" is causing confusion for Zoho Mail users. New emails should be delivered to the inbox unless they have specifically opted to redirect them somewhere else. People don't understand that new emails might be waiting in a random
                                                                                                              • ME SALE ESTE ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked

                                                                                                                Ayuda!! Me sale este error al intentar enviar mensajes desde mi correo electronico de Zoho! Tampoco recibo correos pues cuando me envia rebotan. Ayuda, Me urge enviar unos correo importantes!! Quedo atenta MAGDA HERNANDEZ +5731120888408
                                                                                                              • Client Script | Update - Client Script Support For Custom Buttons

                                                                                                                Hello everyone! We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions.
                                                                                                              • validation rules doesn't work in Blueprint when it is validated using function?

                                                                                                                I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
                                                                                                              • Zoho Mail not working

                                                                                                                Zoho Mail not working
                                                                                                              • Stop the Workarounds: We Need Native Multi-Step Forms

                                                                                                                After over 17 years of community requests, I'm hoping the Zoho team can finally address the lack of native multi-page form support in Zoho Creator. This has been one of the longest-standing feature requests in the community, with threads spanning nearly
                                                                                                              • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

                                                                                                                Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
                                                                                                              • Queries on Project-Based Inventory Consumption and Proforma Invoice in Zoho ERP

                                                                                                                We would appreciate your clarification on how Zoho ERP plans to handle the following: Project-based inventory consumption without itemized sales orders Accurate project cost tracking along with inventory reduction Proforma Invoice usage We look forward
                                                                                                              • I can't add a new customer in Zoho invoice? Anyone had this issue before?

                                                                                                                Ive been using Zoho invoice for over 6 years. Today I wanted to add a new customer to send an invoice to but it doesn't save when I try to access it from the pulldown menu when you go to send a new invoice.
                                                                                                              • Spreadsheet View click & focus issue in Arabic (RTL) localization

                                                                                                                Hello Zoho Support Team, I am facing an issue in Zoho Creator Spreadsheet View when using Arabic localization (RTL). Scenario: My app supports English (LTR) and Arabic (RTL). I created a Spreadsheet View for a form. In English, everything works correctly.
                                                                                                              • Copy contents of File Upload Field into Workdrive

                                                                                                                Hello, I have set up our CRM so that a Workdrive folder is automatically created for each Deal via workflow, this adds the id of the folder into a dedicated field. We also have a field on each Deal called 'Approved Layout', which is a file upload field.
                                                                                                              • Customer address in Zoho Bookings

                                                                                                                Hello,  Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps.  It would also be advantageous for the "list view" to show appointment times instead of just duration and booking
                                                                                                              • Ghost email notification on a form

                                                                                                                Hello, We have recently encountered an error where I can not see a email notification set up for a form which I am currently the owner, although neither the form nor the notification were created by me. However, neither can the Super Admin access the
                                                                                                              • Introducing Record Category in CRM: Group options to see record status at a glance.

                                                                                                                Release update: Currently available for CN, JP, and AU DCs (all paid editions). It will be made available to other DCs by mid-March. Hello everyone, We are pleased to introduce Record Category in Zoho CRM - a new capability where the user can get an overview
                                                                                                              • bulk edit records and run internal logic

                                                                                                                hi there is few logics in manner "it this than that" logics work well when i edit entry openning it one by one (via workflow "on add/edit - on success" , for custom field "on update/on user input") but when i try bulk edit records - logic does not work.  how can i turn on logic to work as programmed - for mass editing records via bulk edit?
                                                                                                              • Next Page