Zoho Payroll Setup
Just purchased Zoho Bookkeeping and Zoho Payroll.
Been getting errors while setting up.
I would love to actually speak to a person, but there does not seem to be a customer service number for payroll, and on their regular customer service number there is not a menu option for payroll support.
Problems Now:
1. Been waiting for days for the link to the bank to be accepted. It still says pending. Called my bank and they said it is not at their end.
2. My employee gets this message:
I have created an employee portal for you in our Zoho Payroll account. You can view your personal details, view time off hours, download your W-2s, and access your pay stubs anytime. Activate your account by clicking this link.
When the employee tries to access, she gets this message.
Access Denied
You are signed in as
susan@wildthymela.com, while the invitation is addressed to another email. Sign in with the email address on the invitation to accept it.