zoho push not working from android 4.2

zoho push not working from android 4.2

i've tried following this about 100 times : http://zsync.zohosites.com/Android.html

the screenshots are not updated to android 4.2 and the steps are different now.
i put in my email and password (i'm using a company domain name, eg steve@companyname.com, NOT steve@zoho.com)
as in step 6 in the above explanation.

then it waits a long time and says that it was unable to find the information, that i should do it manually.
so i put 

\steve
password
msync.zoho.com

exactly as in step 7...

then it comes back and says "username or password is incorrect"... and that's it

as i'm trying to use zoho for my business, it would be nice to get this working! 
thanks in advance for any help