just noticed that my data was not going through to zoho reports from the upload tool. i ran it from ssh and got an exception: in thread "main" java.lang.outofmemoryerror: java heap space
stackspace had this: http://stackoverflow.com/questions/2381849/exception-in-thread-main-java-lang-outofmemoryerror-java-heap-space
so i opened the uploadfromdb.sh file and added -Xmx256m to this line: export JAVA_OPTS="$JAVA_OPTS -Xmx256m -DCONN_PARAMS_FILE=conf/database_connection_params.conf -DIMPORT_OPTIONS_FILE=conf/database_sql_queries.xml -DTEMP_DIR=$TEMP_DIR -DTESTRUN=false"
which got it to run again.