Zoho Reports - New feature rolled out on Dec 10, 2014

Zoho Reports - New feature rolled out on Dec 10, 2014

Advanced Analytics Add-on for ServiceDesk Plus

Zoho Reports now provides an advanced analytics add-on for ManageEngine ServiceDesk Plus. With this add-on, SDP customers can create fine-grained reports with easy drag-and-drop actions, without writing database queries. The add-on also comes pre-packed with 80+ usefull reports and dashboards. With this add-on you get simplified KPI tracking and analytics for improved decision support in IT service desk operations.