We have been using Zoho Inventory extensively, there are several areas where we believe improvements could significantly enhance user experience and efficiency. Below are the specific issues and suggested enhancements:

1. Default Carrier Setting for Shipments: When creating shipments manually, it would be helpful
   to have a setting that allows us to set a default carrier. Many companies,
   including ours, primarily use one main carrier (FedEx in our case). 


2. Cursor Behavior in Item Table: When creating a sales order, purchase order, etc.,
   after adding an item, the cursor should automatically jump to the next
   item selection instead of the "Add a description to your item"
   field. 


3. Inventory Tracking and Non-Sellable Items: There should be an option to track an item's
   inventory and mark certain items as non-sellable. For instance, items that
   are only sold as part of a kit should not appear as standalone sellable
   items in the sales order item table.


4. Default Shipping Charge: It would be highly efficient to have a default
   shipping charge amount for sellers with flat-rate shipping, eliminating
   the need to manually enter the same amount for each order.


5. Emailing Multiple Contacts: When emailing a customer who has multiple email
   addresses in their profile, there should be an option to select all
   in the "send to" and "cc" sections.