Zoho shown in the from field

Zoho shown in the from field

I have recently sent an email from Zoho to the Head of Finance at one of our customers.

When subsequently talking to him he asked what email software I was using as he thought it looked unprofessional.

He saw From: stevem1959@zoho.com [mailto:stevem1959@zoho.com] On Behalf Of Steve Matthews Utility Matters




I sent it from, according to my sent folder,  From : stevematthews@utilitymatters.com


Why does the client see otherwise?  I have to agree that it looks very unprofessional, is there a way I can stop this happening?

Does this happen with emails from ZOHO CRM as we pay for that.

Steve Matthews