ZOHO Support Import and the Imported Created and Closed Dates

ZOHO Support Import and the Imported Created and Closed Dates

I am making the switch to ZOHO Support as part of my CRM Plus subscription and part of this migration is importing historical tickets from Fresh Desk and Spiceworks into Support.

One thing I noticed is that there seems to be no way to import the historical Created date/Time and Closed Date/Time which makes all my closed tickets (+-7K of them) look to be resolved and created in the same day.

Is there a way to import these historical tickets and retain the original Created and Closed date/times?