Zoho Survey or Forms

Hello,

I want to ask for advice on a use case to determine how I can recreate this in Zoho Survey or Forms.

We would like to send online onboarding forms for various needs. We usually send it one respondent at a time. When we send these forms, at many times, people don’t complete them immediately.

Our current system has a default process where it sends a reminder to the respondent every 3 days, until they complete or for a max 30 days.

In Zoho Survey, it looks like I can create reminders while I am sending each email. There is a system limitation of max 3 reminders will be sent out. I am OK with the max limit. But the process involves too many clicks to create reminder. Can this either be automated or set as a default option?

I tried this is forms, but support confirmed that Zoho forms does not have the capability to send out periodic reminders.

Does anyone have any suggestions on how I can seamlessly send the form and the periodic reminders can be set up?

France ZUGs

Topic Participants
Mahesh
Suganthan R

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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions