Hola!
We value your time and are constantly working toward bringing features that can ease your temp staffing process. Zoho Workerly's marketplace is now equipped with Ytel and Vonage extensions for better communication with your temps and clients.
Please note that the extensions are available only for the US DC users.
Here is a quick brief on both APIs:
Ytel API is for adding SMS (available in Zoho Workerly) and voice communications to your application. With several unique endpoints, it can be used for communication purposes as well as for account maintenance and management.
Vonage's SMS API enables you to send and receive text messages to and from users worldwide. Using simple REST APIs, the Vonage Voice API is the easiest way to build high-quality voice applications in the cloud.
Let's analyse how can you best utilize this integration with Zoho Workerly:
The extensions can be added through your Zoho Workelry account by navigating to Setup > Extensions > Marketplace > All Extensions.
With the Ytel extension for Zoho Workerly, you can now send messages to temps and contacts from right inside Zoho Workerly. You can also create templates for the messages and view all your Ytel account details, including your numbers and lists of outbound and inbound messages.
With the Vonage extension for Zoho Workerly, you can:
- Send SMS messages: The integration will help you send SMS messages to any of your temps or contacts.
- Send voice messages: Voice messages can be sent to your temps or contacts, and the message details will be displayed inside Zoho Workerly under the corresponding field (Temp/Contact).
- Configure IVR: Configure IVR settings for all outgoing and incoming calls made from Zoho Workerly.
Learn more: Ytel | Vonage
We're sure you'll love this feature. Please give it a try and share your feedback with us!
Should you have any questions, feel free to reach out. You can post your questions in the comments below or send us an email at support@zohoworkerly.com.
May the tempforce be with you!
Regards,
The Zoho Workerly Team