How Do I Delete Templates From My Libary
I have edited a few templates and saved them into my template library. I now no longer need some of the templates and want to remove them from my templates to make it easier for me to find the templates I actually need. How can I do this, is there a 'manage my templates' page?
Footer and Social Links
It appears that the only 3 social site we have available to add is Facebook, Twitter and LinkedIn. Is it possible to add YouTube or others to this list?
Use of non-Marketing contacts
Hello, I'm trying to figure out how and why I would use the non-Marketing type within Campaigns ? To my understanding, a contact that is present in Campaigns wants to be emailed. Or if (s)he doesn't, (s)he is is marked as unsubscribed. But with Non-Marketing
Testing a Campaign Workflow
I have a number of emails that are part of a nurturing email campaign. Each email has a condition attached based on the action taken by the recipients. The whole sequence is a part of a single workflow. Some of the actions are to cascade to the the next
You cannot send this campaign as there is no contact in the selected mailing list.
We have synced contact lists and sent campaigns just fine prior to today. Now no matter what list I upload when I go to send the campaign it gives an error "You cannot send this campaign as there is no contact in the selected mailing list." And now it
You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.
please help
Mapping to Custom Fields
I am trying to upload a contact list and map to a few newly-added custom fields. I see the custom field in the drop-down list but am unable to select it. Any idea why that might be or what I am doing wrong? One custom field is email, and one is text.
Removal of Unsplash integration—Zoho Campaigns
Hello everyone, We're writing to inform you that Zoho Campaigns is discontinuing the Unsplash integration on March 31, 2023. Read on for more information. What do I need to do? No action is required from users. As of March 31, 2023 the Unsplash option
Tip of the week 67- 5 tips to make your preheader effective
Preheders are often caught between the subject line and content of an email. The importance of this section is often limited to providing details to the subject line and summary of the content. A detailed look will say otherwise. For an email marketer, a preheader is often a decider on the grounds of relevance, clarity, curiosity to name a few. Here are five ways to help you create preheaders that can connect well with your email recipients: Make use of characters Preheaders are mostly limited to
Embedding Images
Hi, Is it possible to embed images in the email campaign so that the subscriber who receives the email doesn't have to press the "Display Images" button when opening the email. Let me know if this is possible ASAP. Regards, Shoaib Hussain
Ignored contacts in the mailing list
How can I include my "info@" emails in my mailing list? When I upload a list of contacts that contents these kind of emails, they are ignored. Thank you so much.
New Campaign view filters: set default view
Hi, the new filters on the Campaigns view are great, but is there any way to set a default value for specific users or roles? For company admins such as myself with the "Standard Admin" role it's very frustrating to have to select "Campaign Owner" = "all active users" everytime I access the Campaigns list page and want to see a complete list. Thanks!
Possible of changement the default font in Zoho Campaign ?
Hi, We are doing a daily news letters and everytime we paste an article, the default font is Ariel. We will like to change it to Tohoma as default font. So when we paste the article in, we dont need to change the font again. Any way to do this ? Thank
Remove the confirmation email when you suscribe to a list
Hi, To suscribe people to my mailing list I use a Zoho Form, not a sign-up for from Zoho Campaigns. So, can I disable the confirmation email Zoho send? Thanks.
Campaigns don't show specific topics
Hi there, in my zoho campaigns I have multiple topics which should be accessible to the user as well two topics which should not be seen by user. How do I hide those Topics for every usual user?
How to restore deleted campaigns?
I accidentally deleted my first campaign that went out today (08/21/18). How do I restore it?
How can I add an end date to my campaign in Zoho Campaign so it integrates with Zoho CRM?
I am trying to add an end date on my Campaigns in Zoho Social so I can see where a Lead in Zoho CRM came in from if they came from a Campaign. Is it possible to add an end date to a campaign after it has been sent out?
Set a Workflow Email Delay to Minutes
Starting to play with Zoho Campaigns workflows. My first concern: I'm looking into sending out automated emails based on type of a potential job which is collected on the contact form. I found a multi-way condition building block to disperse the emails accordingly. I see that I can set a delay in sending my first response and I vouch for that - I do not want to scream "You've got a roboemail!" with an immediate reply, impossible to write so quickly by a live person. I want it to look like I spent
Invalid email address - help!
I'm trying to import new contacts into Zoho campaigns. I've tried importing through uploading a spreadsheet but 40 out of the 70 didn't copy over. I've then tried importing these manually, but they're coming up with error messages saying the email address
Auto Responder: Email-Action
Hello, I am trying to set up an email-action automation for a campaign. I want to send 3 emails each for the interactions "opened, clicked, and unresponsive." I know that email-action autoresponder messages will be sent to contacts who have performed
How do I automate marking contacts as marketing?
We've moved to the updated Zoho Campaigns sync from Zoho CRM that imports all your contacts. Some of our contacts are not customers, they're things like vendors, staff, and test accounts. This, I assume, is the purpose of the "non-marketing" option for
Using Wait Condition in Zoho Campaigns
Hi, I'm trying to achieve the following: Contact enters a Workflow through a Trigger. Gets a series of emails Wait until X days before date in Contact's Date Field A is due (for several emails) I am trying to use the Wait Condition for this: In the above
Documentation
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an email
I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens.
I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens. I am uploading the html file separately after extracting and the images file i am uploading
Why are these email addresses considered invalid?
Hello, I have imported a list of over 1600 contacts. 53 of the imported contacts are now marked as Invalid. I would expect this if the addresses had a syntax issue or perhaps they have a typo in the suffix, but this does not appear to be the case with
Sync not updating opportunity stage
I'm syncing opportunities data from Zoho Analytics and making mailing segments based on certain criteria. I made a segment which has criteria that the opportunity stage is 'Renewal, Qualified, Quote Sent, Closed Lost' specifically not 'Closed Won', however
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
--> *** URGENT INFORMATION FOR ALL ZOHO CAMPAIGN USERS *** <---
I have been working with my company internally, which is a global entity... we are a franchise network of over 1,000 offices worldwide and we recommend Zoho CRM to all of our owners and clients. When it comes to Zoho Campaigns, they have been very resistant to take ownership of their need to make critical improvements to their product and have continued to imply that they are not the problem and would like to know the source of inquiry. After some investigation, my company IT Department has replied
How do I edit another users contact custom field?
In Zoho Campaigns (not Campaigns in Zoho CRM) I can only create and edit my own contact custom fields. I expect all contact custom fields to be editable by all admins. I have another admin who has created custom fields and I would like to add another
Campaigns Api 1.1
Hi, we are using zoho Campaigns Api 1.1 but problem is that we are getting following response : { "message": "", "version": "1.1", "URI": "/api/v1.1/json/listsubscribe", "Code": "INVALID_SCOPE", "status": "error" } I am passing scope = CampaignsAPI please suggest if i am wrong.
Prefence centre page does not load
Hello, Perhaps I just haven't figured it out yet, but I cannot get the topics page to load when i click the link from an email. I have added the merge tag $[LI:SUB_PREF]$ (Assuming this goes to the topics page.) To the email template, sent my self a full
Product Request: Send email to Secondary email
Guys, we should be able to send the campaign to the secondary email too. Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.
Sync with Zoho CRM stopped working and deactivates by itself
Hi, why do I have this sync job inactive: Sync Description Ports and Line General Mapped List Name Sea Side Crane Executor Last Sync Time 25 Aug 2016, 01:00 AM I can't sync it manually, it gets discarded. Every time I activate it then it deactivates by itself, so I have no contacts synced from for 3+ months by now. What should I do different? Evgeny Drokov
How do i follow up my email campaign in-thread
Is there a way to follow up the email campaign so that it is in-thread using zoho campaigns? eg customer gets original email with subject line "hello" then 5 days later follow up would be with subject line "RE: hello".
Social Merge Tags
I have associated my company with Zoho and Facebook/Twitter. One autoresponder I have gives me the option to place the social merge tags in the email but they do not show up when I preview. The second and new email I am working on does not even give me the option to insert the social merge tags. It is also missing many of my custom merge tags. How do I get these back and working properly? Second question. I know how to merge your facebook and twitter but what about Pinterest and Google Plus, etc.
Test Email Contacts
Hello. I have a complicated set of email merges using numerous custom fields / merge tags. Therefore, I want to test every email before sending the campaign. I created a duplicate set of contacts in CRM, except I set the email for every contact to the same test email address. The test emails won't import because they're duplicates. Therefore, how can I test the emails before they're sent? Thanks.
Zoho Campaigns not syncing custom map fields on Zoho CRM Leads Module
Hello, I'm having an issue where Zoho Campaigns is not picking up my custom fields on Zoho CRM Leads Module on sync. I've looked at previous topics posted about this and can confirm my custom fields are available in the standard module layout for leads
Question
hi! i want a learn more
Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
Embedded YouTube Videos
https://www.zoho.com/campaigns/help/merge-tags/video-merge-tags.html This doesn't work. I followed every step stated and I can't see a video. All I get is some code and I'm unable to send a test when that code is in there. There is no 'Video Custom Tags' option in the Merge Tags drop down, only 'Video Merge Tags'. Is that the same thing.
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