How long does it take to review campaigns?
Hello Zoho, i scheduled my campaigns yesterday afternoon and it has been under review for over how many hours and those campaigns were supposed to be out yesterday so new ones can go out today. Is there something i'm doing wrong?
CNIL - Suivi de Pixel
Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant
My "trigger" panel disappear from my workflow ...
Hello, I want to add a trigger to an email sequence, but the "trigger" panel has disappeared when I want to modify ...I used a predefined template to create this sequence, is that because of that? Thank you. I have attached a screenshot to you
Zoho Campaigns 3.0 - Make Social Icons PNG With Transparent Background
Hi Campaigns Team, I have noticed that the social icons you provide to users do not have transparent backgrounds. When a dark background is used in the footer, with the exception of X they all have white corners even though they are circular icons.
Zoho Campaigns 3.0 - Padding Controls Not Intuitive
Hi Campaigns Team, 3.0 looks amazing, but I have noticed one part which is not intuitive at all. The padding controls show a circle and a line. Intuitively, the circle is the object and the line is the edge which you want to add the padding to. However,
Create Campaign using API: 1007errorUnauthorized request
Hi there, I'm trying to create a campaign using the APIs and following step by step this documentation https://www.zoho.com/campaigns/help/developers/create-campaign.html, but I have an 1007 error Unauthorized request. I created (I'm using PHP) the code
Where has Google Analytics integration gone?
All the videos show it but I have the new interface.
How do i get UTMs onto link in emailer?
hi hours, zoho guides and many videos. It must be so simple its not explained! Nothing. Then i tried as by "add automatically" does not mention but you have to add them as merge fields. I get "utm_content=$[UTM:VARIATION_NAME]$" pasted to site. Last piece
WhatsApp Message Pricing Changes (Effective October 1, 2026)
Starting October 1, 2026, Meta will begin charging for utility messages sent within an active 24-hour customer service window on the WhatsApp Business Platform. This update affects all WhatsApp messages sent through Zoho Campaigns. We've broken down the
Is it possible to segment lists based on location?
I'm considering switching from Mailchimp to Zoho CRM & Campaigns, but I have come across what looks to be a show stopper. It does not seem possible to segment Zoho Campaigns lists based on location, which is a critical feature for me. Specifically, can I created a list or segment based on distance from a zip code, as is possible in Mailchimp ? If anyone out there has insight, I'd appreciate the help. Lawrence
Topic assignment to a contact list never completes in Zoho Campaigns
Hello, I am experiencing an issue in Zoho Campaigns when trying to assign a Topic to a contact list. When I select a list and try to assign a Topic, Zoho displays the following message: “This process will take a few minutes. You will receive an email
CRM integration issues
hi Just start testing Campaigns. Read up on up on these issues but can not find an answer. I am super admin. 1) its only showing 1002 contacts, I have a 2500 plan which is confirmed in dashboard. I says it sync'd 1400. I've looked at missing contacts,
Zoho Campaigns EU Topics API returns HTTP 200 with empty topicDetails
Hello, Our Zoho Campaigns EU organisation has two custom topics visible in the Campaigns UI, and contacts are subscribed to them. However, an OAuth request with ZohoCampaigns.contact.READ to https://campaigns.zoho.eu/api/v1.1/topics returns HTTP 200 with
Can I see who has unsubscribed?
I am getting ready to send my first campaign. I created a subscriber list with just my e-mail address because I wanted to test the unsubscribe function. After unsubscribing, I went to my subscribers list, which now shows no contacts and one unsubscriber. But I can't see who unsubscribed. I need to be able to see this for other purposes. How can I see the e-mail addresses of unsubscribers?
ZOHO Campaignで表のカラムの幅を調整したい。
表を作成した際、個々のカラムの幅を調整したいのですが、方法が分かりません。 どなたかご存じの方ご教示ください。
Zoho Campaign is running very slowly
For a week in a row it takes me about half an hour to an hour just to open the campaign and about an hour to make changes(even just opening targeting takes about an hour). I contacted support yesterday, but today still nothing has changed. I have a day
Zoho Campaingns Language!
Please Help! Does anyone know if It is possible to change "Zoho Campaigns Langauge" to Spanish such as on the Zoho CRM. And please how should I do it or where to find the information to do it! I will apreciate your help. Thanks and blessings in advance!
Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools
I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
Export Campaign to another document?
How can I export my Campaign to Word and PDF? I want to create a PDF archive on my website with old campaigns /Peter
Bounce rates
Where can I see my bounce rates for: 1. Each email I send out, and 2. in total?
You can now sync records from Custom Modules in Zoho CRM
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Possible to define default font and size in Zoho Campaigns?
Is it possible to define a default font (font, size and colour) for the text, H1 and H2 in Zoho Campaigns? For example: In a campaign, I add a text block, and the text is automatically century gothic, size 11, grey (6f6f6e) by default? Thank you!
Set Custom Colurs/Fonts/Style
I know I can save blocks as books marks but it would be nice to be able to define a custom colour pallet, the style of the H1, H2 etc to save me having to copy a previous block and set them manually over and over again. Since the colour picker doesn't
Zoho campaigns , role based emails.
Zoho campaigns , is not allowing me to add emails like info@abc.com . they say its role based email . But many of my subscribers have such email . Please help .
Is there any way to keep a history of the email campaigns/autoresponders a subscriber has been a member of?
Hello, In MailChimp you had a historical view of what had been sent at the subscriber level. Is there any such feature in Zoho Campaigns? I had thought there would be a record but, once a person has been removed from the list, that info is deleted from Zoho CRM. I need to be able to see what people have been sent past the last 5 that I'm pushing back to Zoho CRM. Current process is 2 master lists ( one for Leads and one for Contacts) and then people are added to lists based on workflow criteria.
Divider Width Changes on Mobile in Zoho Campaigns
I am having trouble with the divider element in Zoho Campaigns. First, I do not understand what width I need to set it to so that it is exactly the same width as the text. I can only estimate it, and around 92% seems to look right. However, when I send
multiple Brands separate topic landing pages
hii, i cant seem to figure out how to separate brands from the select topics marketing landingpage. i can only add topics for other brands, but i want to keep them complete separate
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
Marketer's Space: Write CTAs your audience can't ignore
Hello Marketers! Welcome back to Marketer's Space! Today we're zeroing in on a small concept that decides whether your whole campaign is worth sending: the call-to-action (CTA). You could write the sharpest subject line and design the most polished template
How do I add our corporate fonts to campaign template?
We have developed a custom campaign template in Zoho Campaigns. Unfortunately there is such a small option of fonts by Zoho default. We need to add our 2 corporate fonts so that our campaigns are in line with our brand. How do we do this?
Marketer's Space: Make your emails more engaging with polls and surveys
Hello Marketers! Welcome back to Marketer's Space. This week, we're looking at two features that can turn a one-way email blast into an actual conversation: polls and surveys. Why use polls and surveys? Most emails go out and you hear nothing back. You
Marketer's Space: Why your custom return path matters
Hello Marketers! Welcome back to Marketer's Space. This week, we'll discuss custom return paths. Let's say you handle email marketing for Zylker Coffee, a growing online coffee business. Your campaigns look sharp, your subject lines land, and your list
Zoho Campaigns is upgrading its security standards. Here's what you need to know.
Updated on: 31s August, 2026 Hello, The Zoho Campaigns team is here with an important security update. Keeping your data safe is something we take seriously, and as part of our ongoing efforts to strengthen platform security, Zoho Campaigns will stop
Will I see emails sent via campaigns in CRM?
It would be useful for people to be able to see emails sent via campagins in Zoho CRM is that possible?
You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.
please help
Marketer's Space: Lists vs. segments—what's the difference?
Hello Marketers, Welcome back to another post in Marketer's Space! In email marketing, reaching the right audience is just as important as crafting the right message. Yet many marketers often confuse lists and segments, using them interchangeably without
Can I use merge tags with a conditional clause?
Similar to Mailchimp's "IF / ELSE / ENDIF" functionality, I want to be able to display a sentence with a personalised field only if that merge tag is not empty for the given record. Is this possible on Zoho Campaigns? See http://kb.mailchimp.com/article/how-do-conditional-smart-merge-tags-work for how it works on Mailchimp. Thanks Phil
How to get the campaingns key?
Reading the documentations of the API, I see that is necessary have the campaign key, but I don't see how can I get it. For example to get the campaign details we need to do the request: https://campaigns.zoho.com/api/getcampaigndetails?authtoken=[API Authentication Token]&scope=CampaignsAPI&campaignkey=[campaignkey] I have the API Authentication Token but I don`t see how to generate the campaignkey
List of All Contacts on "Do-Not-Mail List"
I have several contacts that are UNKNOWN among my thousands of email addresses who would like to be put back on the active mailing list. I require a list of ALL my contacts on "Do-Not-Mail List" - How to I receive this list? Note: "We're sorry, but this is not possible" is not an acceptable answer. I must receive this list form Zoho Campaigns or directly from someone within Zoho Technical Support. Thank you, Justin
Bounced Contacts
We recently started using Zoho and hadn’t sent out campaigns in quite some time. With our first campaign, we saw a high number of bounce backs, which we expected due to the age of some contacts in our database. After doing some research, I understood
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