[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theCampaigns Down: No Campaigns Being Sent or Created
Whether I try and add recipients, push a campaign through an automation, or even just try and add a subject line, the whole campaigns freezes and I get the big white screen of death. I'm told there is an outage and known issue, but there is no where thatAmending Bounced Email Contacts so they Become Active
I have a few bounced emails that I can amend by correcting or adding the new email - how is this best done so they can become active again? I sync with Zoho CRM so if I change in CRM, will this be reflected in Campaign contacts? Just need a way to amend bounced contacts in Campigns with correct info and re activate them? ThanksIs it possible to edit the HTML content of Zoho Campaigns via Zoho Flow?
I am looking for a way to dynamically update the content (HTML) of my Zoho Campaigns using Zoho Flow. My goal is to automate this process so that I can edit the HTML of a campaign without manually accessing Zoho Campaigns every time. Does Zoho Flow currentlyFailed to send test email. Please try again later.
For the last two days, all the emails we want to test before sending are giving us this "Failed to send test email. Please try again later." error message. How can this be fixed?Unable to fetch signup forms on wordpress
Hi I have signed up for zoho campaign and am trying to add signup forms to my website. I have created and published two forms on zoho campaign. I am using the zoho campaign wordpress pl/ugin on my website but whenever I try to fetch signup forms, I getCustom Return Path | Permanent failure :invalid-sender
Dear community, I configured the customer return path by adding the CNAME for "zcmp" in my domain (CloudFlare, proxy mode disabled). The campains UI marked the configuration as valid/checked and I moved on to prepare an email campain. From the last campainExclude Segment from Campaign Recipients
I've created two Segments in order to separate Non-Marketing Contacts from Marketing Contacts. I'd like to send an Eblast to all Marketing contacts in my lists, but when I go to select Recipients, I have two options: 1. To Choose Lists to Send to; 2.SPF failing for Custom Return Path
I created a Custom Return Path and added the CNAME record to my DNS server. The problem is that SPF is failing for the custom return path. I have "include:one.zoho.eu" in my SPF record which should cover all Zoho services, but apparently it doesn't includeIs there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?Campaign Reports
I'm trying to get a report from Campaigns so I know who has been emailed over a certain period, i.e. in the last 7 days, or last month. I want to be able to follow up with phone calls to clients who have been recently emailed. How do I go about this please. TIA AnneZoho Campaignで迷惑メールにカテゴライズされにくくするための設定
テストメールで送信したメールがGMailユーザで迷惑メールのメールボックスに分類されてしまいました。 迷惑メールにならないようにする設定があればご教示ください。How to restore accidentally deleted contact list?
Hi! I was working on an email campaign when I accidentally deleted a contact list. How do I restore it? Hoping for your assistance on this matter. Thank you!Unsubscribe Page
Where in Zoho Campaigns can I go to customize the design and copy on the unsubscribe page and follow-up "thank you" page? I am not seeing it under Settings.Is there an API Java SDK for Zoho marketing hub like Zoho CRM
Hi team, Is there an API Java SDK for Zoho marketing hub like Zoho CRM. We are already using CRM api through java sdk. so is there a way something like this or what is the best way we can connect to Zoho marketinghub api Thank youIssue With Zoho Campaigns - Pictures do not load in recipients inbox's when sending out a regular email campaign
The problem we are having is that pictures on our campaigns are not being loaded once sent out to our recipients. I have attached a picture that illustrates this issue experience. So far we have determined that recipients with Gmail accounts do not experienceIntroducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectGetting error in Recurring payments
Not able to renew my campaignsIf I delete a lead from CRM Lead, or convert them from Lead to Account / Contact, will they be removed from Campaigns that are set up to sync with CRM Leads?
I have a mailing list on Campaigns, that is synced to the CRM Leads tab. Now all I have been doing is to import leads from CRM to Campaigns. If I delete the Lead from CRM Leads, will they get removed from Campaigns as well? Similarly, if I convert a leadZoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID
When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy themHow to use the Open Trigger in workflows? What is the API endpoint?
When designing a workflow, I want to use the Open Trigger ("ON USING API") It allows to generate an API key, but where is this API key to be used? What's the endpoint? I found this endpoint "Trigger Contacts" in the API docs, https://www.zoho.com/campaigns/help/developers/trigger-contacts.htmlHow can I add a calendar invite to my campaign emails?
I use Zoho Campaigns to attract prospects to a series of webinars that we run. I have a general pool of contacts that I campaign to, and I have them join a new list for the specific webinar they wish to join. What I would like to do next is send an email to those that want to join a webinar, with a calendar invite that they can accept to add to their Outlook calendars (containing the URL and details of the webinar). How can I do this?Can I set contacts' score to zero?
In my Zoho CRM, after 4 weeks leads are marked as 'Expired' if the account manager has not processed them by that time. At this point, they are synced to a Campaigns list for these expired records. Is it possible to reset each contact's score to zeroImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesNo Today's Date logic in workflow
I have worked on this for months and there's no way to have a date based automation in a custom workflow. To not overcomplicate things this is basically what I want to do. Send a series of emails based on the current date. Example: 01-01-25 send emailCampaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <imgAdd tags to contact via API
Trying to migrate from MailChimp to Zoho Campaigns, and we add tags to a lot of our contacts. These tags are mostly unorganised (hence tags, not contact attributes) and internal markers used for segmentation. They are added/removed automatically overUsing Wait Condition in Zoho Campaigns
Hi, I'm trying to achieve the following: Contact enters a Workflow through a Trigger. Gets a series of emails Wait until X days before date in Contact's Date Field A is due (for several emails) I am trying to use the Wait Condition for this: In the aboveZoho Campaigns' signup form not working:
Hi, community! I have an issue regarding a signup form made from Zoho Campaigns. After submitting I am redirected to a page with the text "Problem in optin - An unknown error occurred. Please try after some time." Could you please help me? This is the signup form URL: http://zc.vg/RGg9V Thanks in advance and best! PS. Issue occurs both with signup form URL and with the form embed into my website.How Can I Read Actual Email Sent To Contacts?
I'm using workflow automation to send emails to contacts in a list. I want to see the actual email that was sent, I can't find where the communication activity / thread is for a contact in Campaigns or CRM. It just says they they were sent an email. ButContacts are imported successfully but ignored when I send a campaign (due to non-marketing type)
Can someone please help, When we sent a campaign yesterday, we received the following message: "The number of contacts from the selected mailing lists are 161. We have ignored 11 contacts due to its non-marketing type." So only 150 people got the message.Including Unsubscribe Link
How do I include an email unsubscribe link to outgoing email campaigns that will update a contact record for future campaigns?Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Email address with + char is incorrectly invalid
cannot enter contact with email address containing +, i. e. valid+email@example.com. this is a perfectly valid email address by but fails Zoho Campaigns validation. https://en.wikipedia.org/wiki/Email_address#Local-partReached limit in deleting contacts
Hi, when we try to delete contacts from our account we receive this "You've reached the maximum limit to delete contacts. To delete more, email to our support at support@zohocampaigns.com." What can we do? Thank you,Adding contacts to a sent campaign
To Zoho Support - I have created and sent an email/EventBrite campaign. I have to add a few more contacts to the same campaign - how can I do so? Do I have to create/clone the existing campaign? Is there an easier way? Please advise. Thanks!Quick way to remove Hard bounces from CRM listing?
Is there a quick way to delete individuals in CRM that showed up as hard bounces in Campaigns or does it have to be done manually? ThanksHow to Synchronize Zoho Campaigns Contacts (API) with an External Database?
I am using the Zoho Campaigns API (https://www.zoho.com/campaigns/help/developers/list-management.html) to manage user subscriptions, including subscribing and unsubscribing users from lists or topics. I need to know how to retrieve a comprehensive listAdvice on working with a large list of varied Contacts & how to categorize them
Hi everyone! As an introduction, I would like to say that my post will be long and I am fairly new to email marketing, so bear with me. After the trial, I have to say Zoho Campaigns has by far the easiest Campaign Editor compared to its competition. However,Impossible de validate a RSS Campaigns
Hello I'm trying to create an RSS Campaign. My Feed is recognized by Zoho Campaigns (1st page) but impossible to validate the Basic Info (2sd page). After filling the basic information, the Next button is not active and impossible to go to the next pageNext Page
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[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theIntroducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Important announcement: Deprecation of Universal Analytics properties from Zoho Campaigns
Universal Analytics (UA) properties will be permanently deprecated in Zoho Campaigns, and users will no longer have access to UA properties through the API and Google UI. Consequently, we have removed our old Google Analytics API endpoints that accessed
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Custom Return Path | Permanent failure :invalid-sender
Dear community, I configured the customer return path by adding the CNAME for "zcmp" in my domain (CloudFlare, proxy mode disabled). The campains UI marked the configuration as valid/checked and I moved on to prepare an email campain. From the last campainIntroducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectHow to use the Open Trigger in workflows? What is the API endpoint?
When designing a workflow, I want to use the Open Trigger ("ON USING API") It allows to generate an API key, but where is this API key to be used? What's the endpoint? I found this endpoint "Trigger Contacts" in the API docs, https://www.zoho.com/campaigns/help/developers/trigger-contacts.htmlNo Today's Date logic in workflow
I have worked on this for months and there's no way to have a date based automation in a custom workflow. To not overcomplicate things this is basically what I want to do. Send a series of emails based on the current date. Example: 01-01-25 send emailSPF failing for Custom Return Path
I created a Custom Return Path and added the CNAME record to my DNS server. The problem is that SPF is failing for the custom return path. I have "include:one.zoho.eu" in my SPF record which should cover all Zoho services, but apparently it doesn't include
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Sticky Posts
Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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