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Allow Contacts to enter Workflow more than once!
After spending much time to set up our CRM & Campaigns accounts, we were shocked to learn that Contacts can only enter a Workflow once. While this is a nice option to have for certain Workflows, having it as a standard limitation for all workflows severely
Set a Workflow Email Delay to Minutes
Starting to play with Zoho Campaigns workflows. My first concern: I'm looking into sending out automated emails based on type of a potential job which is collected on the contact form. I found a multi-way condition building block to disperse the emails accordingly. I see that I can set a delay in sending my first response and I vouch for that - I do not want to scream "You've got a roboemail!" with an immediate reply, impossible to write so quickly by a live person. I want it to look like I spent
Can't BCC emails on Zoho Campaigns
I don't see how I can BCC my ZohoBCC box in Zoho Campaigns. This means that responses from emails sent from Zoho Campaigns don't get into the Zoho CRM. I'm stuck since Zoho CRM doesn't have a way to get emails into the Zoho CRM from emails that weren't BCC'ed to the ZohoBCC box! Any ideas?
Custom image for each contact using merge tag
Hi, I'm wondering if it's possible to set up an email campaign to display a different image for each contact using a custom field for the image url. I tried inserting custom html: <img src='$[UD:APP_IMAGE_URL||]$'/> but the editor seemed to reject this and did not actually add anything to the email template. Has anyone got any ideas? cheers, Jeremy
Reinstating a hard-bounced email address in Campaigns
Hi. We have an email address that is marked as hard bounced in Campaigns. However, we know for certain that the email address is active. We also know that other email addresses at the same domain are successfully used in campaigns. Is there a way to definitively
Using Wait Condition in Zoho Campaigns
Hi, I'm trying to achieve the following: Contact enters a Workflow through a Trigger. Gets a series of emails Wait until X days before date in Contact's Date Field A is due (for several emails) I am trying to use the Wait Condition for this: In the above
Lacking the ability to define data that we bring across
Is anyone experiencing the following problem. There is a new migration which we changed to. However all our sync data has vanished. We can still see the old campaigns but they are no longer associated with contacts or leads. Also data that is several
How to change Mailing list of a cyclic autoresponder
Hi, I've created a cyclic autoresponder. Selected a maling ist, added 4 series and emails in these series. I need now to update the mailing list, as the target recipent are in another list. How can I update the mailing list of that cyclic autoresponder
Product Request: Send email to Secondary email
Guys, we should be able to send the campaign to the secondary email too. Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.
Need a totally separate subscriber in same account which will be accessed by other person in team
Need a totally separate subscriber in same account which will be accessed by other person in team. separate subscription list, campaign and reports.
Creating a text box background with round corners in Campaigns
Hello fellow Campaigns users, Is it possible to create a non-square text box? So with rounded off corners. Like the image that I added below. The shadow effect would be cool too, but I guess that would be more difficult (if possible). I suppose this can
Immediate Sync Limit
Is there a way to get more immediate syncs? The 5 limits is constraining our funnels.
Can I link pdf file in zoho campaign
Hi ZOHO, in email campaign you can link to file - only image. Is there any possibility to link to pdf file? Kasia
Campaigns Topics
With the new required topic assignment in campaigns, large portions of my lists are being excluded. I've gone through all lists and made sure they were assigned to the topic, but my contacts are still being excluded. How can I work around this?
Zoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take place
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
Why aren't Campaigns responsive?
This seems like a basic feature that's missing in Zoho Campaigns.
Newsletter in multiple languages
Hi We are planning on starting to use Zoho Campaigns for our newsletters. Since we send our newsletters in three languages, I would need the "unsubscribe page" and other pages related to the NL (Thank you page and so on) to be available in different languages
Zoho campaigns: Webhook support
Do Zoho campaigns have web hooks? I need a url is called every time a subscriber is subscribed or unsubscribed in a list. Thanks.
Newsletter Templates Are Not Mobile Responsive
Hi, I've already submitted this request to ZOHO once this morning, but for some reason your system logged me out, wouldn't accept my username/password login, and isn't showing any evidence that I've submitted this issue. So here we go again... I am under the impression that your newsletter templates are supposed to be mobile optimised: https://www.zoho.com/campaigns/blog/responsive-email-marketing.html This is clearly not the case, as the last 2 newsletters I've created in Campaigns look perfect
What is the difference between Zoho Campaigns and marketing hub?
Zoho Campaigns is a permission-based email marketing tool for sending marketing emails and mass emails. Marketing Automation is a multichannel marketing automation tool that caters to organizations looking for tools to engage their users across multiple
Zoho CRMの連絡先をキャンペーンの連絡先同期しましたが、連絡先の一覧で取引先名は出せないのでしょうか?
Zoho CRMの連絡先をキャンペーンの連絡先同期しましたが、連絡先の一覧で取引先名は出せないのでしょうか? 連絡先が所属している取引先でフィルタリングをかけたいので、取引先名を出したかったのですが、 ビューで取引先名が選択できなかったので質問させていただきました。
Alert Admin when fewer than X contacts added within Y days
One issue we have experienced a couple of times now is our Syncs not working. While we can work with your team to resolve and fix the issue, sometimes we can go a few weeks without realizing the issue exists. We would like a feature/option to send an
Users can now delete their Zoho Account from within the Zoho Campiagns iOS mobile app
Hello, In the latest version of the Campaigns iOS mobile app (v2.0.15), users can now delete their Zoho Account as per Apple's guidelines from within the mobile app. To delete the account, please follow the steps mentioned below: Go on to Zoho Campaign's
Promote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followers
How can I deactivate the tracking of open & click rates?
I want to deactivate all tracking of open- and click-rates by default. How can that be done?
Help with SignUp From
We did signup form in Zoho Campaigns in the account and add script on the page Screen about script on the page https://prnt.sc/oyUuILSqe-PJ But we see that our pop up isn't shown to our customers.
Zoho Campaign Emails when forwarded
Hi there, We prepare certain campaigns from our end. When we directly send these campaigns to the contacts they are sent perfectly. However, when we forward the same campaign to any of our contacts, the formatting gets changed completely. See the screenshot
Design doesn't Match
Zoho Campaign designer has some major bugs. For one, it still has pasting issues regardless what the source is, and what browser. There are STILL spacing issues with copy & pasting. Problem #1: Example: Copy & Paste "Hello my name is David." (regardless of the source) Zoho Campaigns will appear correct, but upon sending the email will read... "Hellomy name isDavid." Unfortunately, this issue has been addressed many times, and still remains. Problem #2: Design in Zoho Campaigns does not remain after
Preview emails do not match original campaign colors or design
When sending a test email after editing and saving, background and text look completely different in original design vs the preview emailed version. Editing and saving multiple times does not change the test email to match the original layout. Biggest problem is text and/or background colors. In attached, original on the right, test on the left. Any thoughts?
Create a custom view -Error #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####
Bonjour, Je cherche a contourner les limites des segments en créant une vue personnalisée. Depuis une liste, lorsque j'essaie de créer une vue personnalisée j'ai immédiatement un message d'erreur suivant. #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####
West Coast USA Zoho User Groups (ZUG) in-person meetups ??
WHen can you organize West Coast meetup's ?
Resubscribe users from my website through apis
Hi, if a user unsubscribed from a list, by clicking on the dedicated link in an email, I can't resubscribe him through apis. The user has a checkbox, in his private area on my website, that let him specify if he wants receive communications or not. If
Resubscribe via custom form
I have a custom sign up form for people to sign up to our newsletter. this form is connected to Campaigns API backend, i. e. our backend subscribes them programatically. there is a second entry point through which email addresses end up in Campaigns
It seems like your sender domain/IP address is blacklisted.
My email is NOT blacklisted. I have tried to revalidate it but it still says it is blacklisted. I have used MX tools and it is not blacklisted. Please help!
What are the permissions of a Standard User versus a Standard Admin
There seem to be many questions about admin vs standard admin and user vs standard user, but nowhere is there an explanation of what users can/cannot do versus admin. I have an agency user who is preparing a mail campaign and saying she cannot assign
Syncing CRM to Campaigns - How do I preload Topic Association?
Now that Zoho has Topic Management, I'm trying to figure out the best workflow for moving CRM Leads into Campaigns. If I just leave the sync as is, then the CRM leads go into my Campaigns without any topics associated with them. Therefore, none of emails
Alternating columns - How to reverse order on mobile - Responsive template
Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row
Seeing Other Users' Syncs
Hi, Zoho Campaigns currently restricts users (even other admins) from seeing other users' sync details. This holds up communicaitons and it holds up diagnosing any problems with a sync. Just today, I had to try and diagnose a sync problem but cannot see any details from my coworker's sync. Even in my remote session with Campaigns Help, the solution was for me to log in with my coworkers credentials! The lack of visibility needs to be fixed.
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