Status "unopened"
Hi, I usually see that all my email campaigns get statistics about 80% of unopened. What does this signify exactly ? not received, or simply not opened ?? Because a lot of recipients of my friends tell me that they don't get my emails ... and I checked that the adresses are good and the email aren't in the spam folder. Please give me some (good) answer as soon as possible, this is my tool work ! ThanksWorkflows Default view
Hi, Would it be possible to add the same option of "update default view" under the Workflows in ZOHO Campaigns? The option is available under Campaigns and Contacts as per the Question. It is very inconvenient to have to filter through owners of WorkflowNew Campaign view filters: set default view
Hi, the new filters on the Campaigns view are great, but is there any way to set a default value for specific users or roles? For company admins such as myself with the "Standard Admin" role it's very frustrating to have to select "Campaign Owner" = "all active users" everytime I access the Campaigns list page and want to see a complete list. Thanks!Onboarding CRM custom module WF with email WF or Zoho Campaign -How to choose
Hi In our case, certain stages of the WF of the personalized module of the CRM depend on the reactions of the recipients to the emails received. These reactions trigger value changes in the processing fields of the WF of the main module. With mail WFsUsers not moving through workflow
Hi there, I have an issue with my automation workflow that whenever I subscribe to that list, the workflow starts but the first message doesn't get sent to the user. It immediately flags as "missed". What am I doing wrong?Unable to use the AND operator when filtering with Tags in Zoho Campaigns
I have two tags in Campaigns. 279 of my contacts have Tag 1 (Hambletonian) and 279 of my contacts have Tag 2 (Do Not Mail) , I need to create a filter that displays those that have Tag 1 and DO NOT have Tag 2. I created the following Advanced SearchTest email goes to Junk Email folder of Outlook - "This message was marked as spam using a junk filter other than the Outlook Junk Email filter"
Hello, My Zoho Campaign test messages are marked by a filter as spam in Outlook, but not in Gmail. The header appears to be sent by (I've omitted my email address): ... =[domain name]@zcsend.net; on behalf of Matt from Plural <[my email address]>; ( ... =[domain name] via zcsend.net) The error message on the Outlook message is: ".... This message was marked as spam using a junk filter other than the Outlook Junk Email filter. We could not verify the identity of the sender. Click here to learnZoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take placeTopic architecture
The Zoho topics approach to campaigns does not appear to be well architected. While a topic is required for a campaign, and a user can choose which topics to subscribe or unsubscribe from, these preferences appear to only stick to the contact list withinHow to send a pre-prepared list of emails on the same day every week.
Hi, I want to setup an email sequence which sends an email on the same day every week. The sequence is triggered when the customer joins my list, they receive a welcome email and then every Wednesday after they receive the next email on the list. I haveProduct Request: Send email to Secondary email
Guys, we should be able to send the campaign to the secondary email too. Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.Custom html not retaining css in <head> section needed for mobile-friendly emails
Our emails use css in the <head> section to customize the email to display nicely on mobile devices (using different styles for different viewports). The emails work perfectly outside of ZC, sent from Mailchimp or any other mainstream email provider. When I paste the custom html into the html box in Zoho Campaigns, ZC removes the <head> section, which removes the mobile-specific styles, making the emails not render properly on mobile. It appears that when I import the same html file, ZC retains theNeed to cycle through different emails in a loop
I would like to use a workflow so I can use AB testing and the other features that workflows offer to have a set of emails go out and once it reaches the end have it start over. I was able to get it to work by having the workflow end with it removingNot able to send bulk email more than 20
I am not able to send more than 20 emailssssssssBuggy Workflow
Hi, Zoho Campaign is a bit buggy at the moment. Whenver I try to follow the instructions here the entire workflow will break. https://help.zoho.com/portal/en/kb/campaigns/user-guide/marketing-automation/workflows/articles/how-to-set-up-a-workflow-for-contacts-who-ve-not-opened-and-not-clicked-on-a-link-in-their-email-4-4-2022Newsletter in multiple languages
Hi We are planning on starting to use Zoho Campaigns for our newsletters. Since we send our newsletters in three languages, I would need the "unsubscribe page" and other pages related to the NL (Thank you page and so on) to be available in different languagesHow to edit Confirmation Email?
Hi, i want to edit the confirmation email when someone subscribe on my list, how can i do that? (is not a form) because im add in using API, but the people receive a english confirmation subscriber. Thanks. PD: A attach a image of the emailSignup form not adding to contacts - please help
Hello, I'm new to Zoho Campaigns, moving my newsletter data to it. Just set up a signup form for new subscribers. Form URL: https://zc.vg/Q5SkH EXPECTED BEHAVIOR * Redirects user to custom page (this is ok) * Adds Name + Email data to associated listHow do I automate marking contacts as marketing?
We've moved to the updated Zoho Campaigns sync from Zoho CRM that imports all your contacts. Some of our contacts are not customers, they're things like vendors, staff, and test accounts. This, I assume, is the purpose of the "non-marketing" option for[delete]
[mistakenly posted in Zoho Books, and there's no way to edit it and move to another category]How do I perform end of workflow tasks in light of the new Zoho Campaigns changes?
So the decision to remove End of Workflow actions and related components has been made. The rationale behind this is that it was deemed "redundant" by Zoho, implying there is another way to achieve the same thing. We currently have workflows where weCan you "Undo" Ignoring a contact record that is now in an Automation Workflow Ignored list.?
Is it possible to change the status of a contact that is in an "ignored" list for an automation workflow? I removed them accidentally by deleting their record (as I THOUGHT I had applied them to the wrong workflow). However, It was the right workflowPermissions? - This email address has been already used in some other organization. So you cannot add/invite this user.
When seeing this error in campaigns, could we adjust our permissions so that a user could be moved from a list created by one person to a list created by another?Lists - Change Owner
A former employee created a list for some campaigns. When I look at "All Lists" under Contacts that list "Newsletter Subscribers" is not included. The only place I can see it is after I click "Recipients" when creating a new campaign. , but it is not listed under Contact Lists. 1) How do I make me the owner/creator of that list since the original creator no longer works for me? 2) How do I add it to the listing of lists under Contacts? 3) How do I update the list with new subscribers? Thanks, TracyWhy aren't Campaigns responsive?
This seems like a basic feature that's missing in Zoho Campaigns.feature request: extend audit log
Hi, we noticed that the audit log feature in Campaigns does not contain important entries, like modifying of deleting a campaign. In our opinion this is important information to keep track of what happens in the system and also of manipulation!! PleaseCampaigns and CRM Sync
Trying to Sync CRM and Campaigns. Keeps saying already integrated - despite ZOHO Crm showing not active. Help please.Download HTML email in Zoho Campaigns is not working
Howdy! I am desperately trying to download an email in campaigns to get the HTML so I can share it with our partners for them to email their customers on our behalf. I click the download HTML. It says you will be notified. Nothing ever happens. I haveModify contacts to be in one list
Is it possible to do some kind of mass update to move contacts to one list? I currently have a large number of contacts that exist in multiple lists. Rather than just delete or clear an entire list, I would like to: 1. Export the list of contacts toWhat is the difference between Zoho Campaigns and marketing hub?
Zoho Campaigns is a permission-based email marketing tool for sending marketing emails and mass emails. Marketing Automation is a multichannel marketing automation tool that caters to organizations looking for tools to engage their users across multipleZOHOキャンペーンのトピック解除の日付や現状の購読状態はZOHOCRMに反映されないんでしょうか？
ZOHOキャンペーンのトピック解除の日付や現状の購読状態はZOHOCRMに反映されないんでしょうか？Announcing an important update to the Zoho CRM-Zoho Campaigns integration
At Zoho Campaigns, 2021 has all been about improving the product's usability. From renewing the way you manage your contacts with topics, lists, and segments to updating the workflow automation feature, the goal has always been to keep Campaigns as simpleTerrible and useless support
I have sent countless email requests, spoken to people on chat and had lengthy sessions where I give them control of my laptop but still the problem persists. I have a workflow that is sending the same email twice. I have verified this several times.Aligning Zoho emails to the LEFT, not CENTER
Hey guys No matter what I do, zoho inserts a container and my emails are in the middle of the page. How do I fix this? I want my emails to look like a normal email but Zoho is restricting this. Below is what im talking about, I want it aligned to the left.Can Zoho Campaign be Set-up for Cold Email Campaigns?
I have used cold email campaign tools (WoodPecker & QuickMail) prior to subscribing to ZOHO One (ZOHO Campaigns). Using ZOHO Campaigns I want to set up a 5 email sequence and as my contacts "REPLY" to my emails I would like them to not receive any more emails in the ZOHO Campaign sequence. I see in the AutoResponder portion of Campaigns the options to change the flow of emails is based on OPEN, CLICK, CLICK SPECIFIC LINK and UNOPENED. What choice/setting would I select to discontinue sending emailsAdding Tags on List Entry
I have an autoresponder sequence for when someone downloads a resource. They are added through an integration with zoho forms which adds them to a list. I am trying to add tags as the contacts are added to the list, but don't see any way to do that throughSend a campaign multiple times on a schedule
I would like to send a campaign several times by schedule ahead of an event we have scheduled. I see I can send a campaign at a future date but I do not see how to send it on a schedule multiple times.Reactivate Workflow Version
Hello Guys, I´d appreciate your comments. I have a workflow with three steps / three messages. I ran the workflow yesterday. Message one/first step was sent. For some reason I had to stop the Workflow for edition of the last message. So according to ZohoPromote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followersWays in which marketing agencies can simplify their email marketing strategies
Those associated with marketing agencies know how difficult it is to meet the needs of all their clients. This includes managing all the email marketing activities — planning content, designing templates, obtaining client approval, studying analytics,Next Page
Announcements
Zoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take placeAnnouncing an important update to the Zoho CRM-Zoho Campaigns integration
At Zoho Campaigns, 2021 has all been about improving the product's usability. From renewing the way you manage your contacts with topics, lists, and segments to updating the workflow automation feature, the goal has always been to keep Campaigns as simplePromote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followersIn App purchase, Audio charts and new languages are now supported in Zoho Campaigns iOS mobile app.
Hello, In the Zoho Campaigns iOS mobile app, we have brought in the below enhancements across different versions of the mobile app: > Using the 'VoiceOver' feature available in the iOS 'Accessibility' settings, we now have brought in support for 'AudioSMS Campaigns, the new feature to look out for in Zoho Campaigns
Hello everyone! The wait is over! No more fretting over sending short messages in emails or choosing a medium to send casual reminders to the contacts. Zoho Campaigns presents to you, 'SMS Campaigns', a feature that will allow you to connect with your contacts in a new way. You can send them short yet effective messages so that they can stay connected with your brand amidst their busy schedule. The best part is that you can use it as a solo approach. You can also trim down your email campaign's
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Users not moving through workflow
Hi there, I have an issue with my automation workflow that whenever I subscribe to that list, the workflow starts but the first message doesn't get sent to the user. It immediately flags as "missed". What am I doing wrong?Adding Tags on List Entry
I have an autoresponder sequence for when someone downloads a resource. They are added through an integration with zoho forms which adds them to a list. I am trying to add tags as the contacts are added to the list, but don't see any way to do that throughOnboarding CRM custom module WF with email WF or Zoho Campaign -How to choose
Hi In our case, certain stages of the WF of the personalized module of the CRM depend on the reactions of the recipients to the emails received. These reactions trigger value changes in the processing fields of the WF of the main module. With mail WFsSignup form not adding to contacts - please help
Hello, I'm new to Zoho Campaigns, moving my newsletter data to it. Just set up a signup form for new subscribers. Form URL: https://zc.vg/Q5SkH EXPECTED BEHAVIOR * Redirects user to custom page (this is ok) * Adds Name + Email data to associated listHow to send a pre-prepared list of emails on the same day every week.
Hi, I want to setup an email sequence which sends an email on the same day every week. The sequence is triggered when the customer joins my list, they receive a welcome email and then every Wednesday after they receive the next email on the list. I have
Sticky Posts
Promote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followersTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherSending Autoresponders to Existing Contacts
Hello! In recent times, many of our users wanted to send Autoresponders to existing contacts. Since, these contacts existed already; they will never be receiving that message scheduled in the Autoresponders. But, is there really a way to push these Autoresponder message(s) to such existing contacts? Well, Zoho Campaigns has again come up with a solution for such request laid by many of our users. We are happy to announce the new enhancement on Autoresponders through which you can send the AutoresponderTip of the week 08 - Deliver rewarding emails to your subscribers
If you're an email marketer, it's not wrong to think that every email of yours should resonate with your subscribers. But again, it's absolutely not right to think so, when such emails aren't actionable and noteworthy. Since most of your subscribers look out for connecting with you, it's your responsibility as an email marketer, to send them quality information that'll enhance their marketing skills. What makes an email start that initial conversation with a subscriber or build that reliability with
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