How can I deactivate the tracking of open & click rates?
I want to deactivate all tracking of open- and click-rates by default. How can that be done?Follow up emails purchase by product
Hi, i want to create a Flow in Zoho Campaign, by per product. Example: If Someone purchase a wallet in my store, in 3 days sent a email with discount for belt. I can see i can do it per store, but i cant find per product, how can i do that? Thanks.Zoho Campaigns Update: Topics, Contacts, and List Management
At Zoho Campaigns, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existing features haveThe operation is too heavy to use
It works comfortably when you open a campaign with another account from the same PC. Why do accounts make such a difference? The operation speed is too slow to use.Invalid email address on import into campaigns
On import from Zoho CRM to Zoho Campaigns Some email addresses are considered as invalid email address while other contacts from the same company with the same extension after @ are imported.Very Low Open Rates & Mails not delivered
Hi Team , This is the consecutive time , we are facing with the issues.. Very Low Open Rates .. AS LOW AS 0.1 % ..cannot center image box with 3 columns...
basically, the box (3 columns, a centered image within each) displays correctly in the Preview. in email, that whole box (of columns) shifts to the left, and i can't find a way to center it. is there a trick to this? help! (thanks)If I delete a lead from CRM Lead, or convert them from Lead to Account / Contact, will they be removed from Campaigns that are set up to sync with CRM Leads?
I have a mailing list on Campaigns, that is synced to the CRM Leads tab. Now all I have been doing is to import leads from CRM to Campaigns. If I delete the Lead from CRM Leads, will they get removed from Campaigns as well? Similarly, if I convert a leadCustom image for each contact using merge tag
Hi, I'm wondering if it's possible to set up an email campaign to display a different image for each contact using a custom field for the image url. I tried inserting custom html: <img src='$[UD:APP_IMAGE_URL||]$'/> but the editor seemed to reject this and did not actually add anything to the email template. Has anyone got any ideas? cheers, JeremyCRM Sync to Campaigns doesn't update fields that change in CRM?
We are using Zoho ShowTime to run webinar sessions. People who register for webinars are then pushed to Zoho CRM from ShowTime as Contacts (but we will be shortly updating this to Leads). Then, we use the Sync Services in Campaigns to pull the webinar attendees from CRM to Campaigns for follow-up. If someone has registered for the webinar, but not attended, we have a workflow in Campaigns to send them a 'Sorry you couldn't make it' email. However, we've recently noticed that people who have registeredZoho Campaigns is now HIPAA compliant
Hello, Everyone! We take this opportunity to inform you that Zoho Campaigns will be HIPAA compliant from now on. We are going to follow HIPAA regulations from September 21, 2021. HIPAA(Health Insurance Portability and Accountability Act) initiatedPopup issue
You guys are very bad at doing marketing. And today is the last straw that broke the camel's back. We will definitely change for another competitive really professionnal mailing tool. The sooner the better. In the meantime can you fixe your announcementRepeat Workflow for a Contact?
Hi, I was just told by Zoho Support that a contact cannot go through the same workflow twice, but I'm having a really hard time believing that. For example, we set up a "Thank You" email workflow that we trigger when a customer purchases from us. I was told that the customer cannot go through that workflow again? Does Zoho not realize businesses need to send the same information or workflow to a customer more than once over the customer's lifetime with the company? Every other CRM we've worked withAllow Contacts to enter Workflow more than once!
After spending much time to set up our CRM & Campaigns accounts, we were shocked to learn that Contacts can only enter a Workflow once. While this is a nice option to have for certain Workflows, having it as a standard limitation for all workflows severelySeeing Other Users' Syncs
Hi, Zoho Campaigns currently restricts users (even other admins) from seeing other users' sync details. This holds up communicaitons and it holds up diagnosing any problems with a sync. Just today, I had to try and diagnose a sync problem but cannot see any details from my coworker's sync. Even in my remote session with Campaigns Help, the solution was for me to log in with my coworkers credentials! The lack of visibility needs to be fixed.You can now sync records from Custom Modules in Zoho CRM
p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0.0cm; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria;Is there a way to automatically add a group of contacts with each campaign ?
Hello I would like that each campaign sent is also received by a group of contact in my company (my boss and my colleagues). I could create a group and add the group to each campaign. But I would like something automatic. Is there an automatically waySAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF
SAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF Is there any way to save the campaign as a pdf file?Exporting reports in CSV format
Dear Team, I am trying to export Zoho Campaign reports in CSV format but I only can see the 2 options (PDF , HTML). Is there any way to export in CSV format? Please advise me. Much appreciated your support in advance. Best Regards!Contacts cannot be added to the same workflow twice?
We have been told by tech support that a contact can't be added to the same workflow twice, but they did not offer a work-around. Has anyone come up with a work-around for this? We can't be the only ones who are having trouble with this? It is very common to have repeat customers who need to be in the same workflow twice. Order updates that repeat, product inquiries that occur more than once, and so on.Campaign not recognizing contacts
Hi Team, I have uploaded the contact lists on Zoho campaign and while adding the contacts to the campaign it shows an error !You cannot send this campaign as there is no contact in the selected mailing list however the mailing list has contacts. ThisHoliday email tips: 3 pre-holiday tests you must run ASAP
Testing is one of the most important steps in email marketing. With the festive season around the corner, waiting until the holidays to test emails isn't a good idea. Holiday season is the time when businesses make most money and you need to be absolutelyConnect to API 1.1
Hello, I am currently trying to connect to the zoho campaign API via my website to send an alert to a list, I am testing on postman I followed the API documentation but arrived at the time to do so my token access request i only receive token access butAligning Zoho emails to the LEFT, not CENTER
Hey guys No matter what I do, zoho inserts a container and my emails are in the middle of the page. How do I fix this? I want my emails to look like a normal email but Zoho is restricting this. Below is what im talking about, I want it aligned to the left.Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?Examples of Brands / Products / Topics / Lists / Segments in Zoho Campaigns
Hi We're trying to make the best use of the Brands / Products / Topics / Lists / Segments structure for our Email Preference Page and struggling a bit to see how best to do this. It would be really useful to have some examples and/or discussion of howWhat is the "From" Merge Tag for Zoho Campaigns?
I am using stripo.email to build and import my templates and would like to include the "from" address in the template, but I can't seem to find that merge tag anywhere. So, I wouldn't include Zoho's header and footer, but would include all the necessaryIntegrating Zoho Campaigns with Zoho Bigin
Hello everyone, We know that everybody needs a little good news during this turbulent times. And, here we are with good news. Now you can make your sales process effective with the help of Zoho Campaigns and Zoho Bigin integration. Yes, we understand that you have a lot of questions, read below to know more. What is Zoho Bigin? If you're looking for a software that eliminates the usage of spreadsheet and other third-party applications that you use for managing contacts, you've come to the rightOne time offer in Zoho Campaigns
Hello! I have an idea to improve my sales. I would like to make a "one time offer" in Zoho Campaigns with a clock that will count down the bid validity period. Is it possible? Regards.Low Open Rate
For some reason, our last 3 email sends have a had a very low open rate. Our first campaign had 1 open and the next 2 had zero opens. All three were sent with the same list, but the email addresses have shown opens previously. Is anyone else experiencing a low open rate lately?Zoho Mail SMTP IP addresses
We are using Zoho Mail and needs to whitelist IP for some redirections from your service to another e-mails. You can provide IP address list for Zohomail SMTP servers?How do I sync CRM deals with multiple contacts?
We have deals in CRM that we link multiple contacts to. When I sync my deals to Campaigns, I'm only retrieving primary contacts. How do I make sure I'm getting all my contacts? Alternatively, I can have contacts tied to multiple deals. I'd like to be able to sync those so that I recognize which contacts are tied to multiple deals and which deals.Workflows in Campaigns
Hello, I am setting up a workflow in campaigns to send a series of 7 emails to prospects. I see that you can set up skip criteria for the emails in the sequence. Here is my question. I want to remove the prospect from the entire sequence, or not add themSyncing Campaigns contacts to Zoho CRM
We would like to sync our contacts in Zoho Campaigns into our Zoho CRM account. However I can only figure out how to do this in reverse. For example, I see documentation here, but those options don't appear in my account. When I setup a sync between Campaign and CRM, it will only pull records from CRM into Campaigns, but I want to send them from Campaigns into CRM. Can I get some help in how to properly configure this?Zoho Campaign eCommerce and Shopify
We are using Zoho One Campaigns with the eCommerce integration for Shopify. We have two admins for the Campaigns module. However, when an admin completes the integration of Shopify in eCommerce, the other admin does not see that integration. If the second admin tries to integrate Shopify, they must create a new list and do not see the Promotions or other automation created by the other admin in Campaigns. Is Campaigns eCommerce on a per user/admin level and not integrated for all users of Campaigns?Signup form not working
Hello, I cloned a signup form for our newsletter and when I fill it out and submit, it opens a new tab that shows a loading animation but it never actually loads. So we are getting no submissions. Wondering why this isn't working. Here is where the formWhy are these email addresses considered invalid?
Hello, I have imported a list of over 1600 contacts. 53 of the imported contacts are now marked as Invalid. I would expect this if the addresses had a syntax issue or perhaps they have a typo in the suffix, but this does not appear to be the case withPossible to define default font and size in Zoho Campaigns?
Is it possible to define a default font (font, size and colour) for the text, H1 and H2 in Zoho Campaigns? For example: In a campaign, I add a text block, and the text is automatically century gothic, size 11, grey (6f6f6e) by default? Thank you!Opt In for CRM Leads
Hi there, we want to use campaigns for some automated follow up emails for certain records in Zoho CRM. I have problems regarding setting up a double opt in though: leads are mainly coming in via webforms. These webforms are not primarily used for a newsletterLists - Change Owner
A former employee created a list for some campaigns. When I look at "All Lists" under Contacts that list "Newsletter Subscribers" is not included. The only place I can see it is after I click "Recipients" when creating a new campaign. , but it is not listed under Contact Lists. 1) How do I make me the owner/creator of that list since the original creator no longer works for me? 2) How do I add it to the listing of lists under Contacts? 3) How do I update the list with new subscribers? Thanks, TracyNext Page
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Announcements
Zoho Campaigns Update: Topics, Contacts, and List Management
At Zoho Campaigns, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existing features haveZoho Campaigns is now HIPAA compliant
Hello, Everyone! We take this opportunity to inform you that Zoho Campaigns will be HIPAA compliant from now on. We are going to follow HIPAA regulations from September 21, 2021. HIPAA(Health Insurance Portability and Accountability Act) initiatedYou can now sync records from Custom Modules in Zoho CRM
p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0.0cm; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria;Integrating Zoho Campaigns with Zoho Bigin
Hello everyone, We know that everybody needs a little good news during this turbulent times. And, here we are with good news. Now you can make your sales process effective with the help of Zoho Campaigns and Zoho Bigin integration. Yes, we understand that you have a lot of questions, read below to know more. What is Zoho Bigin? If you're looking for a software that eliminates the usage of spreadsheet and other third-party applications that you use for managing contacts, you've come to the rightPromote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followers
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Most Discussed Topics
Examples of Brands / Products / Topics / Lists / Segments in Zoho Campaigns
Hi We're trying to make the best use of the Brands / Products / Topics / Lists / Segments structure for our Email Preference Page and struggling a bit to see how best to do this. It would be really useful to have some examples and/or discussion of howVery Low Open Rates & Mails not delivered
Hi Team , This is the consecutive time , we are facing with the issues.. Very Low Open Rates .. AS LOW AS 0.1 % ..Zoho Campaigns Update: Topics, Contacts, and List Management
At Zoho Campaigns, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existing features havecannot center image box with 3 columns...
basically, the box (3 columns, a centered image within each) displays correctly in the Preview. in email, that whole box (of columns) shifts to the left, and i can't find a way to center it. is there a trick to this? help! (thanks)Signup form not working
Hello, I cloned a signup form for our newsletter and when I fill it out and submit, it opens a new tab that shows a loading animation but it never actually loads. So we are getting no submissions. Wondering why this isn't working. Here is where the form
Sticky Posts
Promote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followersTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 21 - Let subscribers know about your company's terms.
Building a target audience might be right up your alley, but before that, have you taken some time to check if your subscribers are well-informed about your organization? While people subscribe to your newsletters, offers, or any deliverables, it's important for them to know what they're complying to, when they choose your brand. Telling your subscribers about how their data would be processed is an effective way of building a trustable relationship with them. By maintaining a transparent engagementUpdate to Imprint Information
Recently, we added the option to include Imprint Information in your emails, as mentioned in one of our forum posts. With this update, we have made the feature more effective and easier to use. Our latest modification allows you to not only pick the organizational information you wish to include in your emails, but also choose the set of regulations that best applies to you. If the "German Telemedia Act" option is picked, all fields become mandatory, whereas picking the "Other Laws" option allowsMarketer's Space: Sending emails in the recipients' optimal open time
You've designed your own email template, come up with spellbinding content, and put in all your effort to create your best campaign to date, but you end up sending it to your leads at the wrong time. Wouldn't you feel dejected if it gets no opens? Bad timing can make or break your campaign. So how do you decide when to send your email campaigns to your leads? This is where optimal open time comes into play. It determines when each individual lead is most likely to open an email from you. Using optimal
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