Captcha and submit button do not work
Hi http://www.pastiche-events.co.uk/corporate/ The forms I have created do not work - the captcha ( now removed) does not appear when active and tnothing happens when you press the submit button Can you help ?
WordPress Issue: After Installing, I can't post.
Working on getting our site moved to WordPress and added the Zoho Campaigns Plugin to my active plugins. I was able to generate the API key and figured that out. After creating a simple test form, WordPress loses the ability to post anything new and gives me error strings. Warning : Cannot modify header information - headers already sent by (output started at /home/sightli7/public_html/wp-content/plugins/zoho-campaigns/php/signup-formpage.php:1346) in /home/sightli7/public_html/wp-admin/post.php
Bounce List
I was baffled when reading my reports why i had some emails bounced but yet I did not send an email to the said emails the reports were mentioning. It would seem that your system is including some sort of forwarding or alternative address which the original email address was being sent to, in some cases it's just the bit before @ sign is different or the whole email and domain is completely different. Could you please advise why it does not report the incorrect email address and perhaps cross referencing
Multiple Organizations
Hi, I need to set up multiple organizations under my account - I am using this to assist clients of mine but they want myself to have control over the application and have all correspondence to me. Is there a way i can do this? (similar to Zoho Books) Regards Sandra
Problem with adding pictures in jpg format in html template footer
Hello Zoho campaigns, I have a problem trying to add some pictures in jpg format in the footer of my mail template. I have uploaded the picture on your server, but when I try to add it into the template I receive the following message. Please correct the marked field(s). Missing Image(s) Here is the link to the picture: https://campaigns.zoho.com/ImageDisplayAction.do?imgName=ico_fb.jpg&folderId=6130088000000017006¤tTime=1428586889902&zx=12fc5374 Add you can see the attached screenshots.
Email campaign with my Leads Contact CRM
Hi, I would like to know if it's possible to do an email campaign with all my leads contact from Zoho CRM ? If yes, what is the procedure to follow ? Thank you
Import Contacts from csv not allowing info addresses
I am importing contacts from a csv file and any addresses starting with info@ are being excluded. How do I have those addresses included in my import? Thanks
How to change values in a select field in a form
Hi, I created a select field with some values so users can subscribe to an event. For some reason the system does not enable to register "La Seu d'Urgell" most probably because we use this character "'". Then, how can I change that value in a select box? thanks tirso
Send a newsletter to users who did not open last campaign
Hi, I was wondering is there is a way to send a newsletter to everyone who did not open the last email sent. It would be nice if you could create a segment and send a campaign to all user who did not open last email. thanks
Eventbrite Integration Registrant Report
Hi I have integrated eventbrite with campaigns but I see that the report only list registrants by first name only together with email. Is there a way to make this by both last name and first name as well as email?
No Footer in notification Mails
Hi, in Germany is a correct footer in all E-Mails to send a verry important must have feature. i can`t the footer activate for the response mails and response sites like Confirmation mail, Thank You page... In the newsletter mail the footer is ok, how can i take the footer to the response mails & sites? THX for help! HE p.s. ok and not ok image is in attachment:
Mail to Hotmail is classified as spam
Hi , emails sent from my Zoho account being classified as span at hotmail , in other providers this ok . I wonder if anyone knows how I precede to solve this problem . I have attached the headers in this message. Thank you.
Is support for campaigns no longer available?
I have been trying to get phone support for campaigns this week and noticed that on the support phone contact page, campaigns is not included in the list of eligible applications.
Auto-Responder triggered by adding to segment?
Hey, is it possible to trigger an autoresponder by the date a contact has been assigned to a segment rather than to the mailing list? Currently, the trigger is set to "added to mailing list" and we have set up the responder only to send mails if the user is also part of a segment. However, we would like to send the first email based on the time/date the user has been added to the segment rather than the whole list as there can be a difference. Thanks!
Facebook page campaign incorrectly treating all users as if they already LIKED the page even when they haven't
Here's the page and the Zoho Campaigns tab: https://www.facebook.com/BlackLodgeGames/app_207587552663715 As you can see, the page thinks you've already liked it regardless of whether or not you have liked it. I do have 2 pages set up, one if "Normal" and contains an appeal to like the page. The other is the "Liked" page, and that's all that is showing. Thank you!
Campaigns not saving
Having changed content the save and close function has just frozen. I have made multiple attempts on different machines??
ZC default template adds unwanted styling to our html
We want a very simple email that allows the recipients email client settings to determine the default font-face and size. But ZC's default template imposes a font-face of Arial and font-size of 12px, outside of the "body" space where we can enter html. You need to remove any fixed styles outside the portion we can control. When we use the import option (which is not user-friendly, as it can't be edited once imported), ZC still adds it's own styling (centering a layout that was left-aligned).
Can I simply get my newsletters onto my website
When I used mailchimp there was a bit of code that automatically put the newsletter on my website. Is there an equivalent? Or if not how do I do it manually?
How to achieve InfusionSoft style lead nurturing campaigns?
Hi guys, please refer to this link. InfusionSoft has a nice campaign builder that has similar features to the Zoho Campaigns Drip Marketing feature except it can work at an individual lead level after a lead takes some action (e.g. completes a web form). What's the best way to achieve similar functionality in Zoho CRM? A sample use case would be: a. John Samson completes web form on website b. System automatically emails John thanking him for signing up c. Every day for the next five days, the system
Some sync lists are POSTPONED for synchronization
Could you please explain why some mailing lists are postponed for synchronization?
Verify Email
I am trying to set up a new email address to be the sender. It says Duplicated email address found while adding your sender address. I email sender states they did not receive the verification email. I cannot get it to resend.
Group Campaigns
We are a company and have our CRM synced so that when someone adds a contact, lead, etc. it shows up for everyone. The manager cannot sync up all of our campaigns for some reason. Is there anyway we can embark on one campaign as a group?
Unsubscription
I have a question regarding the unsubscription when I do a campaign in Zoho Campaign. When someone unsubscribe from my list, when I will send another email campaign with the same list, will this contact will automatically be removed of the contact list ? Thank you
Adding SPF and DKIM to a 2008 server DNS
Hi, I have setup a SPF and DKIM txt on our dns server but am still unable to verify our domain on your site. I am not sure if I have added them correctly as there don't seem to be any instruction in you help on how to do this on and server dns is there someone that can assist with this Thanks.
Signup form problems
Good morning. Everytime I try to include the sign-up forms from Zoho Campaigns, the main page is messed up. Here is how it should look: And this is what happens when I publish the signup form: Also, the width of the form gets messed up. But that has to do with the template's CSS, so no issue there. COuld it be JS incompatibility? Thanks in advance. Regards.
How to send emails with personalized set of offers?
Hello, we collect data related to contacts, and then run a campaign with personalized emails Every email get a list of offers, selected personally for contact given its data ( using API ) These offers are rendered in email as a table ( or so ). Important that offers are dynamic, and the set of offers must be calculated just before the campaig is run ( not beforehand ) Is it possible to solve with Zoho campaigns? Using what APIs / methods? Regards, Aleksey
Email campaign source code
Hi, i am looking for a way to export my previously sent Zoho email campaigns in html format. Is it possible? Thanks in Advance.
Here is what I want to set up - and it's proving to be A MISSION
Hi there. I'm quite familiar with marketing automation software so am finding these challenges with setting up campaigns in ZOHO more than just a tad annoying. Here is what I want to do: A) Send out mail to a specific audience using zoho campaigns (that's easy enough).. HOWEVER - then: B) The contact responds to above mailer and goes to a landing page on our website.. they fill out a form and it is here where I have an issue setting up auto-responder comms, drip marketing etc C) I've been told that
My account has vanished since yesterday - inactive
hi, i set up a campaign account on thursday, created a campaign newsletter and sent it out on friday. Have been watching the stats on mobile app but just came into the offfice and went to loggin to see stats. The account says Inactive and i cant loggin to it. What has happened?? I didnt do anything to the account. I added sme data as well to contacts and cant access this now or my campaign results. User Account: info@streamlinefibreglass.com
List Sign Up Summary Disabled
Hello, I created a couple forms, and would like a daily email for who has signed up. I followed the instructions in the Help Docs. However, when I set the time and lists I want a summary for and click save, A green note appears at the top saying "List Sign Up Summary Disabled" Why is my summary disabled and how do I Enable the email?
Email newsletter preview looks different when recieved in test email
Email newsletter preview looks different when recieved in test email. Some of the images are bigger and the text spacing is different??
Permanent errors reported
Recently our campaigns have reported a lot of permanent fatal error responses. Can some one explain exactly what is meant by this and what are the effects -are they negative? Thanks Mark
Canceling a user's Zoho Campaign account
Hi, I need my Campaign account canceled so I can join my companies master account. I currently keep getting an error message when tried to be add as a user to their campaign account. My email is acleveland@creativesensortechnology. I just want my Campaign account (NOT CRM) to be deleted. Any ideas on how I do this? Thanks!
CRM/Campaigns contacts synchronisation problem
Hi, I've successfully set up a synchronisation process for my contacts from CRM to Campaigns but there's a problem: what I have for "Prénom" (which is first name) in CRM does not appear in Campaigns. Instead of the first name, it's the email adress that appears. Example with contact "Louise Michel" (fn=Louise, ln=Michel): - in CRM I have... Nom: Michel Prénom: Louise Adresse mail: louise@michel.fr (everything's correct) - but in Campaigns I have... Nom: Michel Prénom: louise@michel.fr Adresse
When your list is just slightly over your subscription level
A client of mine has just subscribed to the 25,000 level, for $125USD. He actually has closer to 30,000 that he really needs to mail to, but doesn't want to bump up to the 50,000 level, for $200USD. Have you considered offering increments, for example, add 5,000 more for $10USD?
Sending Campaign to Partial List
Hi, I have just added a new batch of contacts to an existing email list. How can I send a campaign specifically to the newly added contacts only? Thanks Akarsh
how to send new leads to a concrete mailing list
Good day, 1/ I have all the leads appear in Leads module, but some Leads should go to Mailing list 1, others to Mailing list 2 how should I do this? 2/ As well After contacts from Mailing list 1 have received their e-mail, they should be automatically moved to Mailing list 3 How it is possible to do this as well?
Send again when people don't open the email
Hello ! I would like to send again my campaign to all destinary who have not open at my last sending. How can i make this please ? Thanks you for helping me !
email template preview is blank
Hi When I enter the text in the email template and preview it is blank. Does anyone know why?
Adding account fileds to the picklist for contact segmentation
Hi, I've synced my contacts with Zoho Crm. Can I segment my list by Account fields? The pick list only allow for contact related fields. Can I add to it account fields? thanks
Next Page