I can't select “Description” field in Push Member Status option
Zoho Campaigns avails the “Description” field in Zoho CRM through which you can push your Campaigns related status. It was ok before i change to read only the description field in the CRM. Since I come back to read and write... Since then, i have a problem t o enable the Push Member Status option, In Push Campaigns reports to Zoho CRM page, Push Member Status as Fields option, when i want to s elect the Contacts or Leads option and the respective Field to push the campaign status, the
Problem with Windows Live Mail
Dear Zoho, I use Zoho Email Campaigns to create and send Newsletters and i noticed that when i open my emails with Windows Live Mail, i can not see the images. If i want to see the images, i have to press the link to the top of my newsletter (open in Browser). Why is this happening ? Other newsletters with images, Windows Live Mail displays them correctly. Also, when i open my newsletters within the browser (Outlook, Yahoo, etc), everything is OK. Any suggestion please ? With regards, George
Delete a group of contacts
I have a group of about 800 contacts that I want to remove from my zoho campaigns account. I created a segment for them and can remove them from a particular list, but is there anyway to remove them totally from my account altogether? I see how to remove contacts individually, but again with 800 was hoping for a quick way to delete them all.
Translate "Update your profile"
You can personalize the update your profile form, but you cannot change the beginning of the email subject. So it shows "Update your profile - ...." Where can you change that?
Errors in the "update information screen"
When you get the "update your profile", the windows shows with all terms personalized, but when you get to the actual "update screen" there are fields not being translated although I did change them into Spanish plus you cannot get rid or change my groups.. actually, they are not groups.. they are lists... and they have nothing to do one with each other... It should work like in MailChimp, where you can create groups associated with every list... not groups for all lists. I am attaching an image.
Feature - Able to Remove the unsubscribe link in emails
We want to be able to remove the link in our emails for unsubsribing. This will help Zoho Campaign users keep their accounts open and not be suspended. With this as well, They would need to contact the company/or person that sen them an email. Hope This helps! Regards, Kim Support Manager @ Jacob's Sales & Tech Store
Editor for newsletter really bad
Hello, I want to inform that the editor for email is really bad. The formatting is hard and with a lot of missed functions. Very often the changes are lost. I please to change editor because we lost really a lot of time for produce a simple newsletter. Thank you
You shouldn't charge until all your bugs are fixed
I have been struggling with your service for some time now, and even though I love your integration with ZohoCRM, zoho campaigns does not work as it should. I am an advanced user in mailchimp, and even if I am dying to migrate everything to your service, you still have lots of bugs you need to fix in order for us to change 100%...
Zoho Campaigns Multilingual - Zoho Campaigns now speaks your language
We at Zoho Campaigns are constantly at work, trying to improve the user experience for our product. We want to help our customers better understand the great features we provide, so that they can can get the best out of their email campaigns. To that end we are happy to announce that Zoho Campaigns is now available in the following languages: Dutch French German Hungarian Italian Japanese Portuguese Spanish Chinese This update is especially great news for users taking advantage of the Zoho
Email campaigns to Accounts
When creating a new campaign you can build a list from the Contacts or Leads....what do I do if I want to send an email campaign to my Accounts? Thank you. Kevin
Sync with ZOHO CRM 1
Is this the only way to ensure the CRM and campaigns are in sync. If I export contacts from CRM and inport to campaigns is there any way the two can be kept up to date?
Adding someone to zoho campaigns
My colleague wants to add me to zoho campaigns, but this is not possible, because I am working under a free campaign account (my own organization). What can I do to be added to my colleagues organization of zoho campaigns?
Autoresponder not starting
Hello, I have set an autoresponder in Zoho Campaigns, but it is not starting. The automation is set and its status is "running" but no e-mail was sent so far! I need some help on how to fix this problem. Thank you, Igor.
problem with zoho campaign in creating a "Create Page Campaign "
Good Morning. I would like to understand why the system offers me the upgrade , since I only have one account social connected . where I went wrong ? Account Details Please upgrade your planYou can associate only one account in a free plan and pay-as-you-use plan. To add multiple accounts,, Click here to upgrade your plan. Account : XXXXXX Page(s): That Long
2 culumn table will not fold on ipones
I have a responsive layout that displays two columns on desktop and web clients, then switches to one column in iPhone Mail and the default Android email client. On Zoho it does not work. I uploaded the html have included some of the code below for the syle and a table. Why does this not work in zoho?????????? Thank you for any assistance. <style type="text/css"> /* Client-specific Styles */ div, p, a, li, td { -webkit-text-size-adjust:none; } #outlook a {padding:0;}
Difference between using Autoresponders with Segments vs. Workflows
If I want to send a sequence of emails to a contact based upon his ID/Status field in Zoho CRM, can you help me understand the difference between using an autoresponder with a list segment based on the value of the ID/Status field vs. using workflows. Is one recommended?
css in header vanishes. Responsive email no longer responsive.
I have written a responsive html email - when I upload the html and send it, it is no longer responsive. The html is correct. zoho seems to be inserting header info which takes away the responsiveness. The css in the header also vanishes. I have tried both pasting it into the html and uploading the html file. What do you suggest?
unsubscribe tag in html
Is this how to embed unsubscibe link into html? <a href="$[LI:UNSUBSCRIBE]$" style="-webkit-text-size-adjust:none;color: #33b9ff;text-decoration: none; color: #f66c00;"> Unsubscribe here </a> Thanks G
Segmenting Unsubscribes
Is there a way that a contact can unsubscribe from one mailing list but remain on another mailing list in Campaigns? My company has multiple newsletters and a user may wish to receive one newsletter but not another. But it seems to me that it is all or nothing within Campaigns. Thanks! Jen
Is there anyone working in the email approval department?
Hello - I've been trying to get several emails approved for a period of over 48 hours. I've sent multiple emails to the suggested address of support@zohocampaigns.com but to no avail. Can you please review my pending emails or provide an answer as to why you won't? Thanks in advance.
Segments in Contacts
Hi, I am trying to split my contacts up in to different segments using a filer on a custom variable created to match with Zoho CRM. However, these filters aren't working as they should. The custom field is a multi-choice field, so different contacts can have different single or multiple answers to this. For example, there is a segment filter on my contacts that states YES IF 'Product' = X, Y. However this is bringing in Contacts who's Product = X and other contacts where Product = Y. Not contacts
How report on autoresponder performance in Zoho CRM
How do I get the autoresponder campaign name from Zoho Campaigns to Zoho CRM for contacts who complete a lead form on our website as a result of the campaign so that I can run reports to show which campaigns generate leads? With another automation program we use, we can sync the campaign to a custom "campaign" field in Zoho CRM for contacts who have a custom field value that indicates they have completed the lead form (this info is updated from Zoho CRM to the automation tool), but I don't see
Links are broken
In my last campaign the zoho link redirection isn't working. The clients are being redirected to a blank page. Someone more experiencing this kind of issue? Thanks
zoho campaign
Hi, We are using zoho campaign . I sent test mail to my colleagues , but they received a mail twicely.
How Long do approvals normally take for Auto-Responders?
Hello, Just wondering how long is an average wait for auto-responder or email claims? Jay
Received emails not in HTML format
I have created a nice looking template. When I send it as a test to a few different email addresses it comes as just text and looks really bad. It is not in HTML format. Please advise. I can send you a test email to demonstrate.
Plain-text email gets reformatted any time change html version
It seems that any time I make a change to the html version of an email, ZC automatically overwrites the existing plain-text message with its messy, plain-text version of the html, forcing me to completely reformat the plain text every time. This is very time consuming and frustrating. The plain-text and html versions should be independent, with a manual option to sync from html at the user's option. This is how other (more mature) tools do it. Or am I missing something and there's a way to do
How can I overwrite an image that has been already sent?
Hi, I just need to replace an image I sent on a campaign. The image has a mistake that we want to solve. Thanks
Cant authorize Google!!!
Help, why cant i authorize Google drive today?
Add a link to an image file
How do I add a link to an image file? ....So when the recipient clicks on my logo it takes them to my website.
Linkedin Social Share Tags in Zoho Campaigns
Is there a way to apply a social share tag within Zoho Campaign emails that will provide the email viewer with a linkedin plugin to allow them to follow the company on linkedin? not to just share the email/content... Thank you Dept26
How to I add user into Campaign. The user is already in crm.zoho.com
Hi There, We are using Zoho CRM, and I purchased some credits in Zoho Campaign. I need to my CRM user into the campaign, when I try adding the user it say "This email address has been already used in some other organization. So you cannot add/invite this user. " Please advice. Regards, Wei Kee
Campaigns vs. CRM
Can I close my Campaign app account without affecting my Professional CRM account? I'm not using the Campaign app at all and don't want to pay for it any longer.
facebook pages not showing on my account
A client granted admin credentials for his 3 fb pages, but when I go to make a new post campaign is not showing this 3 new pages... I tried refreshing and login out and in again but is not adding the 3 new pages,.... any advise on this problem??? thanks!
button in template drives autoresponder
I wish to create a button inside of the template which will drive an autoresponder, the only issue is the button requires a website address. Is there another way to have this work. Senerio first email goes out - customer wants more information need a way to trigger the autoresponder.
Few Question - Zoho Campaigns
In a trial send - Some issues 1) I seem to get the.com emails, but not the .net - checked spam/junk - not there - report shows sent no bounce. i do get the mails when sent as a Test 2) Once a campaign is reviewed and sent, if one needs to edit or make slight changes, is the only way to do so by cloning? 3) Can the embedded videos be played in the same video/email? Jay
Unable to send mailers
Last month I enrolled for Zoho Campaigns Free Plan wherein I get 12,000 emails free every month This month when I'm trying to send - it has I dont have email credits whereas I have not sent emails this month The free 12000 emails have not been credited in my account. Please guide
Zoho Email Campaign review
Hi, I have been trying to connect to the support team to review my Zoho campaigns and they haven't done it yet. These campaigns need to be materialized as soon as possible and the only thing delaying is the review. Do have a look into it and sort out the issue. Regards, Pramod M
Images are not showing up in campaign - HELP!!
QUESTION - very frustrated here. Two issues: 1 - I have sent 8 campaigns successfully to date with no issues. Today I have had problems. In each campaign I have uploaded the same image with my business logo. Today, when creating the content, I upload the logo image. It shows in the preview version, but when I do a test email, the images do not show up. I've tried about 7 times to no avail. The logo image is zipped etc but is not working. Also, I am unable to send feedback to Zoho because
Campaigns - Hard Bounce. How do you research this?
In the past, I could research a hard bounce and look at the detailed bounce message. Now I can't find the link to do this research. In the past, I would look at a campaign report. Then click on BOUNCES & AUTO REPLIES. There was then a button for "SHOW DETAIL". The button is gone! How can I research hard bounce? The messages typically would tell me if the user is no longer employed, bad e-mail name, etc.?
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