Important Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providersUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Important: Microsoft Outlook Bulk Email Updates
Dear Marketers, We want to bring your attention to an important upcoming change announced by Microsoft (Outlook) that will impact users sending bulk emails to Outlook.com, Hotmail.com, and other Microsoft-hosted inboxes. This update focuses on strengtheningLaunching AI-backed product recommendations for ecommerce stores
As Zoho Campaigns steps into its 11th year, we're taking our first step towards artificial intelligence as part of our ecommerce module. Your emails—be they regular or automated— are equipped to carry unique and targeted product recommendations basedBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedImportant: Zoho Campaigns updates on features and functions
Note: Based on our users' and partners' feedback for the below post, we have reverted all the changes mentioned here. We sincerely apologize for any inconvenience caused. Please read this post to understand our goal behind these changes and what's ourIntroducing bot filtering for accurate analytics
Update : This feature has been revamped. For the most current information and improved functionalities, please visit the updated version here. Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaignIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesImportant announcement: Deprecation of Universal Analytics properties from Zoho Campaigns
Universal Analytics (UA) properties will be permanently deprecated in Zoho Campaigns, and users will no longer have access to UA properties through the API and Google UI. Consequently, we have removed our old Google Analytics API endpoints that accessedZoho Campaigns syncs guest checkout data for WooCommerce stores
We're happy to announce that Zoho Campaigns now syncs guests' checkout data from your WooCommerce store. What does this mean for you? It means Zoho Campaigns will now reflect all purchases made on your WooCommerce store, including those from guest customers.Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherChanges to social campaigns in Zoho Campaigns
Note: This post is relevant if you're a social campaigns user. Hello everyone, Below are the changes with that we'll be rolling out by May 10, 2023: Removal of Facebook page campaigns Removal of social campaigns Please read on to learn more about thesePublic Domain Restriction - Campaigns
Hello Zoho Campaigns Users! In the most recent iOS (v2.0.29) update of the Zoho Campaigns mobile app, we have enabled Public Domain Restriction. This enhancement aims to prevent the use of public domains in the sender address, ensuring compliance andGoogle and Yahoo's 2024 email authentication requirements: A new era of security
Greeting of the new year! Starting February 2024, Gmail and Yahoo Mail are rolling out stringent email authentication requirements to combat malicious messages, reduce inbox clutter, thwart phishing attacks, diminish spam, and bolster data security. HerePer-App Language Preference & In-App Update - Campaigns - Android
Hello everyone! In the latest Android (v2.0.19) version of the Zoho Campaigns mobile app, we have brought in some fantastic features your way! Here are those: Per-App Language Preferences: Now, your app will follow your system language by default insteadImportant update about Zoho Campaigns' own SMS gateway
Hello all! We want to inform you that we have encountered some technical issues with our in-house SMS gateway (US and Canada regions) due to which the SMS campaigns sent using our gateway are not functional. We are working diligently to resolve the matterZoho Campaigns now supports 10DLC!
Hello all, We are delighted to inform you that Zoho Campaigns now supports 10DLC. As you might be aware, Zoho Campaigns already enables businesses in the US to run SMS campaigns via long code. However, we now support 10DLC (more on 10DLC below). We recommendZoho Campaigns iOS and Android app update - Workspace
Hi, everyone! In the latest update to the Zoho Campaigns mobile app for both iOS (v2.0.24) and Android (v2.0.17), we have included support for Workspace functionality. What is a Workspace? A workspace is an environment within an organisation's portal,An important announcement for Zoho Campaigns' Pay as You Go plan users
Note: This announcement is for those who purchased our Pay as You Go plan before October 19, 2022. Zoho Campaigns has three paid plans: Standard, Professional, and Pay as You Go. The Standard and Professional plans are based on the number of contactsPromote Campaigns on your LinkedIn Company page
Hello! We are happy to announce that Zoho Campaigns has further improved its integration with LinkedIn to provide more services. This time, we've come up with a new feature where you can promote your email and social campaigns on your LinkedIn company page. LinkedIn company page is a hub where followers are updated about the company, its products & services and of course new features & updates. It acts as a public portal for prospects, vendors and partners, etc. You can engage your followersAn important update to the Zoho Campaigns-Shopify integration users
Note: This post is only aimed at those who connected their Shopify store with Zoho Campaigns on or before October 1, 2022. On October 1, 2022 Shopify upgraded the APIs that we've used to build your current Shopify-Zoho Campaigns integration. The APIsZoho Campaigns' YouTube channel
Hello, everyone! We are excited to announce that Zoho Campaigns has launched a YouTube channel! This channel will be dedicated to bringing you engaging and informative content related to the product and email marketing in general. Our team has workedRemoval of Unsplash integration—Zoho Campaigns
Hello everyone, We're writing to inform you that Zoho Campaigns is discontinuing the Unsplash integration on March 31, 2023. Read on for more information. What do I need to do? No action is required from users. As of March 31, 2023 the Unsplash optionNew Topic Management and Zoho CRM integration setup migration deadline extended
The holiday season has begun and we would like to add to the cheer. The last date to migrate to the new Topic Management and the new Zoho Campaigns-Zoho CRM integration is now extended to January 18, instead of October 31. To enable this, users can chooseAnnouncing an important update to the Zoho CRM-Zoho Campaigns integration
At Zoho Campaigns, 2021 has all been about improving the product's usability. From renewing the way you manage your contacts with topics, lists, and segments to updating the workflow automation feature, the goal has always been to keep Campaigns as simpleThe much-awaited real-time sync between Zoho Campaigns and Zoho CRM is live.
Hello all, You don't have to wait for 24 hours to pull data from CRM to Campaigns anymore. Instantly bring subscriber data from contacts, leads, and custom modules and get going with your nurturing process right away. What has changed? We have two types of syncs now: Immediate and periodic. The UI: We have cut down on the number of steps for the sync from three to two. When to use which sync: Immediate Sync: When you want the data to get reflected in Campaigns as and when it is added in CRM.Focus Group Webinar - Integrating Zoho CRM and Zoho Campaigns
Zoho CRM allows businesses a platform to manage sales, end to end. Zoho Campaigns manages email marketing through designing, customizing, and delivering communications. With one simple integration, wouldn't it be great to use these functionalities inA prelude to our Segments update inside Zoho Campaigns
Hello, everyone! When you log in to Zoho Campaigns on November 17, 2021, you'll see a new option called Segments inside the Contacts module. Segmentation feature Segments is an existing feature that helps you send well-targeted email campaigns by groupingLock Screen widgets and Live text are now supported in the Zoho Campaigns iOS app
Hello All, We're stoked to introduce everything that's new for Zoho Campaigns mobile app on iOS 16. In the latest version (v2.0.16) we have brought in the below enhancements. Lock Screen Widgets You can add widgets to your Lock Screen and track the metricsMigrate to new Topic Management and CRM sync setup by September 30
Zoho Campaigns introduced a couple of feature updates last year, including advanced Topic Management setup and an updated Campaigns-CRM sync. Our users had a year's time to understand the changes and implement them. We are inching towards the deadlineZoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take placeLive editing of workflows is now upgraded
Workflows users will now get a chance to make changes to the existing set-up without any complication. Earlier, whenever someone made any changes to the existing workflow that was active, a new version of the same workflow was created. Those who enteredIntroducing right-to-left content editing and custom return-path
With a host of updates planned for our tenth anniversary, we are also delighted to add two more. Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well. Earlier youIntroducing Zoho Campaigns' exclusive edition for marketing agencies
Handling omnichannel marketing activities for multiple clients is no joke and we understand that. Keeping the challenges of digital marketing agencies in mind, we are now launching an exclusive edition for digital marketers, allowing them to handle emailZoho Campaigns, as a marketing solution for the ecommerce industry
As a user of Zoho Campaigns, you've probably seen the ecommerce module inside the product. Understanding that email marketing and ecommerce go hand-in-hand, we wanted to make Zoho Campaigns more effective for ecommerce email marketers. That's why a lot of ecommerce-centric updates were done in recent times. While our think tank and developers are invested in adding more capabilities, I thought I'd elaborate where Zoho Campaigns stands as a marketing solution for ecommerce email marketers rightIn App purchase, Audio charts and new languages are now supported in Zoho Campaigns iOS mobile app.
Hello, In the Zoho Campaigns iOS mobile app, we have brought in the below enhancements across different versions of the mobile app: > Using the 'VoiceOver' feature available in the iOS 'Accessibility' settings, we now have brought in support for 'AudioSMS Campaigns, the new feature to look out for in Zoho Campaigns
Hello everyone! The wait is over! No more fretting over sending short messages in emails or choosing a medium to send casual reminders to the contacts. Zoho Campaigns presents to you, 'SMS Campaigns', a feature that will allow you to connect with your contacts in a new way. You can send them short yet effective messages so that they can stay connected with your brand amidst their busy schedule. The best part is that you can use it as a solo approach. You can also trim down your email campaign'sNext Page
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Announcements
Important Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providersUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Important: Microsoft Outlook Bulk Email Updates
Dear Marketers, We want to bring your attention to an important upcoming change announced by Microsoft (Outlook) that will impact users sending bulk emails to Outlook.com, Hotmail.com, and other Microsoft-hosted inboxes. This update focuses on strengtheningLaunching AI-backed product recommendations for ecommerce stores
As Zoho Campaigns steps into its 11th year, we're taking our first step towards artificial intelligence as part of our ecommerce module. Your emails—be they regular or automated— are equipped to carry unique and targeted product recommendations basedBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated
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Import a list of contacts from csv and delete them
I have a list of email addresses which I want to delete from all lists. The contacts are distributed over multiple lists. So I cannot delete whole lists because there are other contacts too? Is there a way to import the list and delete the contacts inZoho Campaigns Account Keeps Shutting Down
Hey hey, I am completely at a loss here. For months we have been back and forth with Zoho Campaigns Support on Spam Trap hits. Each time they can never provide us with a full list of emails, only 1 here or there. So internally we have setup a integrationZoho Campaigns Forms not Responsive on Website
I have a mobile responsive Zoho Sites website and when I add a Zoho Campaigns form, it is not responsive. I have used the website code and ensured that the 'responsive' checkbox is selected. But, the form is not responsive to mobile. I have attached aAnone know how to add email body text in Button Properties ?
When adding a button there is an option use a "Link to Email Address" which triggers an email addresses to the To: email and with the Subject as per the Subject field. I want to add some text in the body of the email, such as My contact details are: Name:
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Sticky Posts
Marketer’s Space: Supercharged Workflow with Zoho CRM Integration
Hello Marketers! Welcome back to another post in Marketer’s Space. Today, we’ll explore how integrating Zoho CRM with Zoho Campaigns can help you create smarter, more personalized Workflow. In this post, we’ll look at a specific use case to demonstrateTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
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