Live editing of workflows is now upgraded
Workflows users will now get a chance to make changes to the existing set-up without any complication. Earlier, whenever someone made any changes to the existing workflow that was active, a new version of the same workflow was created. Those who enteredIntroducing right-to-left content editing and custom return-path
With a host of updates planned for our tenth anniversary, we are also delighted to add two more. Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well. Earlier youIntroducing Zoho Campaigns' exclusive edition for marketing agencies
Handling omnichannel marketing activities for multiple clients is no joke and we understand that. Keeping the challenges of digital marketing agencies in mind, we are now launching an exclusive edition for digital marketers, allowing them to handle emailZoho Campaigns, as a marketing solution for the ecommerce industry
As a user of Zoho Campaigns, you've probably seen the ecommerce module inside the product. Understanding that email marketing and ecommerce go hand-in-hand, we wanted to make Zoho Campaigns more effective for ecommerce email marketers. That's why a lot of ecommerce-centric updates were done in recent times. While our think tank and developers are invested in adding more capabilities, I thought I'd elaborate where Zoho Campaigns stands as a marketing solution for ecommerce email marketers rightIn App purchase, Audio charts and new languages are now supported in Zoho Campaigns iOS mobile app.
Hello, In the Zoho Campaigns iOS mobile app, we have brought in the below enhancements across different versions of the mobile app: > Using the 'VoiceOver' feature available in the iOS 'Accessibility' settings, we now have brought in support for 'AudioSMS Campaigns, the new feature to look out for in Zoho Campaigns
Hello everyone! The wait is over! No more fretting over sending short messages in emails or choosing a medium to send casual reminders to the contacts. Zoho Campaigns presents to you, 'SMS Campaigns', a feature that will allow you to connect with your contacts in a new way. You can send them short yet effective messages so that they can stay connected with your brand amidst their busy schedule. The best part is that you can use it as a solo approach. You can also trim down your email campaign'sZoho Campaigns App: Did you give it a shot already?
Dear users, The Zoho Campaigns mobile app is updated with a refreshing look and feel, an improved user experience, and of course more functionalities. Right from importing a list of contacts to creating and sending email campaigns and checking their reports,'Advanced Campaigns' and 'Regular Campaigns' are now merged!
We are here with the first update of 2022. These changes in Zoho Campaigns are designed to make the user experience simpler for our customers. The changes will reflect from March 22, 2022 onwards. However, it will not affect any of your existing campaignsZoho Campaigns' signup forms have just got smarter!
Are you seeking ways to grow your contact list and drive more revenue to your business? Stop seeking and start trying our updated sign up forms. Why Signup forms? Don't miss out any of your contacts who want to hear from you! Sign up forms provide an easy way to get in touch with your contacts by their explicit consent of receiving email communications from you. It's a smart way to talk fast to your contacts. Here are some things to know before you take a look at the updated sign up formsCampaigns Community Meetup - Canada, Australia and New Zealand - February 22 - February 24, 2022
Hello Everyone and happy new year! We all know that proper strategy, personalized approach, accurate content and automation are the four pillars of email marketing. So, we are conducting virtual meetups to address these aforementioned aspects. In ourSending Autoresponders to Existing Contacts
Hello! In recent times, many of our users wanted to send Autoresponders to existing contacts. Since, these contacts existed already; they will never be receiving that message scheduled in the Autoresponders. But, is there really a way to push these Autoresponder message(s) to such existing contacts? Well, Zoho Campaigns has again come up with a solution for such request laid by many of our users. We are happy to announce the new enhancement on Autoresponders through which you can send the AutoresponderNew product updates to improve your user experience and email marketing results
Hello users, Thank you for choosing us and providing your continuous trust throughout your email marketing journey! Today, we're excited to launch organization-level segments, multi-portals, and updates to workflow. We hope these updates will help you[Edited] Campaigns Community Meetup - Eastern regions of USA (Florida, South Atlantic region and Other Atlantic regions) - February 1 - February 3, 2022
Hello everyone and happy new year! We know it would have been difficult for you to grasp the updates in one go, so we'd like to make it simpler for you. We are conducting a meetup regarding the recent updates made in Zoho Campaigns. In our meetup we willZoho Campaigns Update: Topics, Contacts, and List Management
At Zoho Campaigns, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existing features haveInstant Sync - Fetching Accounts Module Fields has been removed at the moment.
Hello all, Good day! This is an update regarding removal of a feature from CRM integration. Recently we identified that the option 'Fetch Accounts Fields' in the Instant sync was not working as expected so we're forced to remove it for any new syncs.Introducing Topic Management in Zoho Campaigns
Hello all, We are glad to announce one of the most significant updates we had been looking to bring in our product—Topic Management, a setting that helps you improve subscriber satisfaction by letting them choose what they want to see in their inbox. So far, your subscribers would have been setting up their email preferences by choosing the mailing lists that they want to join. But, your subscribers would be more likely to engage with you when you display a name that curates their interest ratherZoho Campaigns community meetup for the ecommerce industry (October 27, 2021)
Hello! Chalking out ecommerce email marketing strategies for the holiday season and beyond? Join us in our exclusive, virtual community meetup for ecommerce users on October 27, 2021. The exciting news is this meetup follows a roundtable format, wherein[Updated] Campaigns Community Meetup—Pacific, Mountain, Texas and Midwest (Central & Eastern) regions of the USA—Oct 20-28, 2021
Hello, everyone! Zoho Campaigns is brining another round of virtual community learning events. From last year we have successfully shifted to the virtual medium for Campaigns Community Meetup. It was our users unparalleled enthusiasm and Zoho's technologicalCampaigns Community Meetup for Real Estate industry (October 21, 2021)
Hi there! If you are associated with the Real Estate industry and are looking forward to learning and exchanging ideas about employing email marketing in your business methods then this is for you. Zoho Campaigns regularly conducts community learningZoho Campaigns is now HIPAA compliant
Hello, Everyone! We take this opportunity to inform you that Zoho Campaigns will be HIPAA compliant from now on. We are going to follow HIPAA regulations from September 21, 2021. HIPAA(Health Insurance Portability and Accountability Act) initiatedIntegrating Zoho Campaigns with Zoho Bigin
Hello everyone, We know that everybody needs a little good news during this turbulent times. And, here we are with good news. Now you can make your sales process effective with the help of Zoho Campaigns and Zoho Bigin integration. Yes, we understand that you have a lot of questions, read below to know more. What is Zoho Bigin? If you're looking for a software that eliminates the usage of spreadsheet and other third-party applications that you use for managing contacts, you've come to the rightTwitter Chat on Email Newsletters—July 8, 2021
Hello everyone, You're all invited to join us for our Twitter chat that will take place on the 8th of July, 2021 from 10:30 AM - 11:30 AM GMT (4 PM - 5 PM IST). We hope that this one-hour twitter chat will help you kick start your newsletter and improveCampaigns bounce issue with Gmail
Dear Zoho Campaigns Users, Some of you faced a massive delivery problem with Gmail recently. Around 25% of the campaigns that were sent to Gmail mailboxes between 20 June 2021, 23:00 PDT and 21 June 2021, 22:15 PDT were bounced. We also observed thatRolling out the 'UNDO-REDO' buttons, the most awaited feature in template editor
Hello everyone, Hope you're all staying well and happy! We, at Zoho Campaigns, have been making a lot of critical improvements to our product, and the 'UNDO' and 'REDO' option in our campaign template editor is one of the much awaited options. The templateRecalling the recent update on deprecating a few features in Zoho Campaigns
Hello customers and partners, Hope you are fine. We had announced in our recent post that we are removing a few features as they were either redundant or had very less usage. The goal was to: Have a clear positioning of both Campaigns and MarketingHubUpdate to Imprint Information
Recently, we added the option to include Imprint Information in your emails, as mentioned in one of our forum posts. With this update, we have made the feature more effective and easier to use. Our latest modification allows you to not only pick the organizational information you wish to include in your emails, but also choose the set of regulations that best applies to you. If the "German Telemedia Act" option is picked, all fields become mandatory, whereas picking the "Other Laws" option allows[Edited] Campaigns Community Meetup — United Kingdom & Ireland (April 27 - April 29, 2021)
Hello, everyone! Zoho Campaigns has been successfully hosting some virtual community learning events last year, thanks to our enthusiastic user community. We're all set to conduct our first round of Campaigns Community Meetup, this year for the UnitedDeprecating the auth tokens of Zoho Campaigns APIs
Note: This post is for those who're using the Application Programming Interfaces (APIs) of Zoho Campaigns to integrate applications they've developed on their own or applications that don't have a direct integration with Zoho Campaigns. (Here's a listZoho Campaigns' GDPR Features
Zoho Campaigns is here with what is possibly its biggest GDPR-themed release yet. With a wave of additions and improvements, Campaigns makes complying with GDPR a breeze for everyone. With this update, you will be able to use our features irrespective of the lawful basis applicable to your organization's data processing. Here's a list of all the modifications you can find: Custom Field Encryption: Data protection just got a lot easier with Custom Field Encryption. One of the major aspects of GDPRImportant update: Please reauthorize your Zoho Campaigns-Twitter integration
Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho Campaigns to continue the services. What are the basic things that I should keep in mind before and after reauthorizing?Yahoo! and AOL strengthen their DMARC policy; may affect email deliverability
A couple of weeks ago, Yahoo as well as AOL made a significant change in their email validation policy where they have increased their email security by strengthening their DMARC policy. According to this policy, they’ve clearly instructed the other email service clients to reject the mails that come from Yahoo/AOL sender address but not sent from Yahoo/AOL servers. Why this change? In last few years, there is a surge in email based forgeries such as email spoofing, account hacking, and phishingTwitter Chat on Holiday Email Marketing
Hello everyone, You're all invited to join us for our Twitter chat that will take place on the 15th of October, 2020 from 10 AM - 11 AM PDT. We hope that this one-hour twitter chat will help you get into the holiday spirit as the season draws near. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part in the session too. Be sure'Sign in with Apple' is now supported in Zoho Campaigns mobile app
Hello All, In the latest version (v1.3.10) of the Zoho Campaigns iOS mobile app, we have now brought in support for an additional mode of gaining access to the Campaigns app. You can now sign in to the app using Apple ID by clicking on 'Sign in with Apple' option. It is easier than ever to reach and engage customers on the go. You can update the app directly from the App Store or using the link given below: https://apps.apple.com/us/app/zoho-campaigns-email-marketing/id804728901 I have attachedLearn from Home - 1-Minute Marketing from Zoho Campaigns
Hello everyone, By now, learning must have become an innate skill for most of us, thanks to the resources available online. We, from Zoho Campaigns, would like to make learning an enjoyable experience for you! With that, comes 1-Minute Marketing, our video project that helps you quickly grasp the email marketing basics through less-than-a-minute lessons. We've covered the basics of email marketing, under the categories of: - Beginner Zone - Personalization and Inclusion - Optimization and DeliverabilityVirtual Community Meetups-India
Hello everyone, Hope y'all are keeping well and safe. We believe that learning must continue no matter what and so, we have planned on meeting our user groups virtually and discuss how email marketing can help you keep your customers engaged. It's going to be a one and a half hour session and we will have our focus majorly on email marketing automation. Date: June 16-19, 2020 The agenda: Email marketing in the world of contextual engagement Email marketing automation for behavior-based engagementVirtual Community Meetups Update - United States
Hello everyone, Hope y'all are doing good. We had our virtual meetups for the United States around the last three weeks. Owing to customers asking for meetups in other regions, we have arranged a couple of sessions for a few more cities. We will be discussing how email marketing can help you keep your customers engaged. It's going to be a one and a half hour session and we will have our focus majorly on email marketing automation. Date: May 26, 2020 The agenda: Email marketing in the world ofStart building popup forms with Zoho Campaigns
Hello everyone, There's a plethora of good things happening in Zoho Campaigns right now and here's one for marketers to connect with people who visit your webpages. Most of you would have read our recent updates in Zoho Campaigns. Here I am throwing light on popup forms that help you turn your website visitors into contacts. Using popup forms, you can show relevant messages to your website visitors and drive them to sign up for your newsletters, blogs, and more. Moreover, Zoho Campaigns can be usedVirtual Community Meetups - Canada
Greetings everyone! We welcome you all to join a one and half hour virtual session to discuss and learn how to use email marketing as a tool for consistent customer engagement. Also, email marketing automation will be the major topic of discussion in this interactive virtual session from May 5th to May 8th, 2020. Now, let us take a quick glance into the agenda: Email marketing in the world of contextual engagement Email marketing automation for behavior-based engagement Ecommerce email marketingVirtual Community Meetups - United States
Greetings everyone! We are glad to invite you all to the Zoho Campaigns' virtual community meetup! So, let's connect with each other from our safe working space to discuss and learn how to use email marketing as a tool for consistent customer engagement. We will have a one and half hour interactive session and our major topic of the discussion will be email marketing automation. Date: May 5- 22, 2020 The agenda: Email marketing in the world of contextual engagement Email marketing automationVirtual Community Meetups - United Kingdom
Hello everyone, Hope y'all are keeping well and safe amid everything that's happening. We believe that learning must continue no matter what and so, we have planned on meeting our user groups virtually and discuss how email marketing can help you keep your customers engaged. It's going to be a one and a half hour session and we will have our focus majorly on email marketing automation. Date: April 28-30, 2020 The agenda: Email marketing in the world of contextual engagement Email marketing automationNext Page
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Announcements
WhatsApp Message Pricing Changes (Effective October 1, 2026)
Starting October 1, 2026, Meta will begin charging for utility messages sent within an active 24-hour customer service window on the WhatsApp Business Platform. This update affects all WhatsApp messages sent through Zoho Campaigns. We've broken down theYou can now sync records from Custom Modules in Zoho CRM
p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0.0cm; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria;Zoho Campaigns is upgrading its security standards. Here's what you need to know.
Updated on: 31s August, 2026 Hello, The Zoho Campaigns team is here with an important security update. Keeping your data safe is something we take seriously, and as part of our ongoing efforts to strengthen platform security, Zoho Campaigns will stopIntroducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Where has Google Analytics integration gone?
All the videos show it but I have the new interface.Zoho Campaigns 3.0 - Make Social Icons PNG With Transparent Background
Hi Campaigns Team, I have noticed that the social icons you provide to users do not have transparent backgrounds. When a dark background is used in the footer, with the exception of X they all have white corners even though they are circular icons.Zoho Campaigns EU Topics API returns HTTP 200 with empty topicDetails
Hello, Our Zoho Campaigns EU organisation has two custom topics visible in the Campaigns UI, and contacts are subscribed to them. However, an OAuth request with ZohoCampaigns.contact.READ to https://campaigns.zoho.eu/api/v1.1/topics returns HTTP 200 withCRM integration issues
hi Just start testing Campaigns. Read up on up on these issues but can not find an answer. I am super admin. 1) its only showing 1002 contacts, I have a 2500 plan which is confirmed in dashboard. I says it sync'd 1400. I've looked at missing contacts,Topic assignment to a contact list never completes in Zoho Campaigns
Hello, I am experiencing an issue in Zoho Campaigns when trying to assign a Topic to a contact list. When I select a list and try to assign a Topic, Zoho displays the following message: “This process will take a few minutes. You will receive an email
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Sticky Posts
Marketer's Space: Write CTAs your audience can't ignore
Hello Marketers! Welcome back to Marketer's Space! Today we're zeroing in on a small concept that decides whether your whole campaign is worth sending: the call-to-action (CTA). You could write the sharpest subject line and design the most polished templateMarketer's Space: Make your emails more engaging with polls and surveys
Hello Marketers! Welcome back to Marketer's Space. This week, we're looking at two features that can turn a one-way email blast into an actual conversation: polls and surveys. Why use polls and surveys? Most emails go out and you hear nothing back. YouMarketer's Space: Why your custom return path matters
Hello Marketers! Welcome back to Marketer's Space. This week, we'll discuss custom return paths. Let's say you handle email marketing for Zylker Coffee, a growing online coffee business. Your campaigns look sharp, your subject lines land, and your listZoho Campaigns is upgrading its security standards. Here's what you need to know.
Updated on: 31s August, 2026 Hello, The Zoho Campaigns team is here with an important security update. Keeping your data safe is something we take seriously, and as part of our ongoing efforts to strengthen platform security, Zoho Campaigns will stopMarketer's Space: Lists vs. segments—what's the difference?
Hello Marketers, Welcome back to another post in Marketer's Space! In email marketing, reaching the right audience is just as important as crafting the right message. Yet many marketers often confuse lists and segments, using them interchangeably without
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