Migrate to new Topic Management and CRM sync setup by September 30
Zoho Campaigns introduced a couple of feature updates last year, including advanced Topic Management setup and an updated Campaigns-CRM sync. Our users had a year's time to understand the changes and implement them. We are inching towards the deadlineHow can I deactivate the tracking of open & click rates?
I want to deactivate all tracking of open- and click-rates by default. How can that be done?every day massive problems like newb!
Zoho Campaigns only have option to send different confirmation emails per form. But if you are using API or thirdparty forms you cant have different confirmation emails. :-( This is the reason why other professional newsletter services like getresponseDont use zoho campaigns in europe!
In Europe you need an footer with imprent also for double-optin/confirmation emails! Zoho confirmed: Its not possible to have this: https://help.zoho.com/portal/en/ticket/4012705250266 And zoho also do not have different confirmation emails per subscriber"active contacts" are more than number of contacts in my list
Hi there. I have been trying to add some new lists to my account. It said that I was going over my contact limit for my subscription, so I deleted a few lists that I no longer needed. I have counted the total number of contacts I have in each list (whichUnable to send email getting an error "It doesn't have any eligible contacts in the selected mailing list"
While sending the email getting, an error "It doesn't have any eligible contacts in the selected mailing list."Immediate Sync Limit
Is there a way to get more immediate syncs? The 5 limits is constraining our funnels.How do I customize the confirmation email for a specific form?
We have a form created that is currently sending out a confirmation email. I'd like to customize that confirmation email but cannot find where it is located. I've read other help responses but my confirmation email is not in the places listed in thoseNew CRM to Campaigns Sync Doesn't Continue Making Updates
Changes made in CRM are not appearing in mapped fields in matching Campaign records after migrating to the new sync process. The only way we've found to get records to update is to call into Support and point out the problem. After convincing SupportEmail Template not displaying Background Color in desktop Gmail
The template display's fine in ZOHO's preview and on mobile, but not when displayed via a test email in Gmail. Anyone know what could cause this? I have the id templateFooter's background color set to blue, and I even tried changing the class footerContainer's background color. Neither display the correct color in Gmail. This is the previewed version: This is what display's in Gmail: And here's some of the CSS I used: .footerContainer{ /*@editable*/background-color:#007aff; } #templateFooter{ /*@editable*/background-color:#007aff;Not able to delete the contact list
Hello, I have upgraded account of 25k subscriber plan. The 20k contacts list is been uploaded to my account.Now I want to delete the 20 k list and upload another list with few more attributes in the list so that the mapping and segmentation can be done on the data.How to send a pre-prepared list of emails on the same day every week.
Hi, I want to setup an email sequence which sends an email on the same day every week. The sequence is triggered when the customer joins my list, they receive a welcome email and then every Wednesday after they receive the next email on the list. I havehow to add footer for confirmation email
We have created here an footer: https://desk.zoho.com/DocsDisplay?zgId=4241905&mode=inline&blockId=df0l15d92449c6ca742e69ff2c136f3169294 But how to add it to footer of subscriber confirmation email?Campaigns - Edit Email Workflow
Hi, I see versions are now removed in zoho campaigns. So, am I correct in thinking that when I edit a message in a workflow, all contacts already assigned to that workflow will automatically receive the updated messages going forward? Kind regards,Error in zoho campaign while sending email
After adding the contacts to the list get an error "You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.". Need solutionForms do not add a new contact to Campaigns on submission
When I fill out the form, the data does not get added to my campaign contact list. What might I be doing wrong?How to resend campaign to newly added contacts within its list
My campaign has already sent its email. My campaign is synced to Zoho CRM leads. I imported about 700 new CRM leads ZOHO Campaigns synced those new leads into my campaign's contact list. I need to resend the campaign to only the campaign list contactsCRM to Campaigns Integration
Hello Zoho Experts, Anyone who has an idea how I could integrate Zoho Crm in Zoho Campaigns? I have this workflow rule created in Zoho CRM for our renewal process that will send an alert email to the clients reminding that the Service they availed isZoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take placeLaunching AI-backed product recommendations for ecommerce stores
As Zoho Campaigns steps into its 11th year, we're taking our first step towards artificial intelligence as part of our ecommerce module. Your emails—be they regular or automated— are equipped to carry unique and targeted product recommendations basedLive editing of workflows is now upgraded
Workflows users will now get a chance to make changes to the existing set-up without any complication. Earlier, whenever someone made any changes to the existing workflow that was active, a new version of the same workflow was created. Those who enteredIntroducing right-to-left content editing and custom return-path
With a host of updates planned for our tenth anniversary, we are also delighted to add two more. Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well. Earlier youHTML Template Importing and Exporting
I'd like to export HTML from a Zoho Campaigns template for use in another system. I'm looking forward to updating my website template (F60 Host), And I need to Export HTML Code. Can anyone help me outZoho Campaigns API endpoint for contact details
there is some REST API support for Zoho Campaigns, however, I am not able to find an endpoint for "get contact details". in particular, I'd like to access contact's subscription status and also their topic. ideally there is all profile available includingResubscribe users from my website through apis
Hi, if a user unsubscribed from a list, by clicking on the dedicated link in an email, I can't resubscribe him through apis. The user has a checkbox, in his private area on my website, that let him specify if he wants receive communications or not. IfImporting & Exporting HTML Templates
Hi Zoho Team & Zoho Community, Hi guys, I would like to export HTML from a template within Zoho Campaigns for use in another system. My use case is very simple: I'm running a sponsored email blast and I want the third party's email to look and feel theZoho sites discussion
thanks for joing the discussion forumReinstating a hard-bounced email address in Campaigns
Hi. We have an email address that is marked as hard bounced in Campaigns. However, we know for certain that the email address is active. We also know that other email addresses at the same domain are successfully used in campaigns. Is there a way to definitivelyLacking the ability to define data that we bring across
Is anyone experiencing the following problem. There is a new migration which we changed to. However all our sync data has vanished. We can still see the old campaigns but they are no longer associated with contacts or leads. Also data that is severalHow to change Mailing list of a cyclic autoresponder
Hi, I've created a cyclic autoresponder. Selected a maling ist, added 4 series and emails in these series. I need now to update the mailing list, as the target recipent are in another list. How can I update the mailing list of that cyclic autoresponderNeed a totally separate subscriber in same account which will be accessed by other person in team
Need a totally separate subscriber in same account which will be accessed by other person in team. separate subscription list, campaign and reports.Can I link pdf file in zoho campaign
Hi ZOHO, in email campaign you can link to file - only image. Is there any possibility to link to pdf file? KasiaCampaigns Topics
With the new required topic assignment in campaigns, large portions of my lists are being excluded. I've gone through all lists and made sure they were assigned to the topic, but my contacts are still being excluded. How can I work around this?Zoho campaigns: Webhook support
Do Zoho campaigns have web hooks? I need a url is called every time a subscriber is subscribed or unsubscribed in a list. Thanks.Alert Admin when fewer than X contacts added within Y days
One issue we have experienced a couple of times now is our Syncs not working. While we can work with your team to resolve and fix the issue, sometimes we can go a few weeks without realizing the issue exists. We would like a feature/option to send anUsers can now delete their Zoho Account from within the Zoho Campiagns iOS mobile app
Hello, In the latest version of the Campaigns iOS mobile app (v2.0.15), users can now delete their Zoho Account as per Apple's guidelines from within the mobile app. To delete the account, please follow the steps mentioned below: Go on to Zoho Campaign'sHelp with SignUp From
We did signup form in Zoho Campaigns in the account and add script on the page Screen about script on the page https://prnt.sc/oyUuILSqe-PJ But we see that our pop up isn't shown to our customers.Zoho Campaign Emails when forwarded
Hi there, We prepare certain campaigns from our end. When we directly send these campaigns to the contacts they are sent perfectly. However, when we forward the same campaign to any of our contacts, the formatting gets changed completely. See the screenshotDesign doesn't Match
Zoho Campaign designer has some major bugs. For one, it still has pasting issues regardless what the source is, and what browser. There are STILL spacing issues with copy & pasting. Problem #1: Example: Copy & Paste "Hello my name is David." (regardless of the source) Zoho Campaigns will appear correct, but upon sending the email will read... "Hellomy name isDavid." Unfortunately, this issue has been addressed many times, and still remains. Problem #2: Design in Zoho Campaigns does not remain afterPreview emails do not match original campaign colors or design
When sending a test email after editing and saving, background and text look completely different in original design vs the preview emailed version. Editing and saving multiple times does not change the test email to match the original layout. Biggest problem is text and/or background colors. In attached, original on the right, test on the left. Any thoughts?Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools
I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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