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                • Announcements

                • Unresponsiveness in Zoho Cliq

                  Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)
                • Integrate check in/check out notifications in Zoho Cliq with Zoho People

                  Hello everyone, Today, we wanted to share with you a useful tip on how to integrate check in/check out notifications in Zoho Cliq with Zoho People. By integrating these two Zoho apps, you can ensure that your team members receive timely updates on the
                • Incident Report - File Upload/Download Issue - Resolved

                  Dear Cliq users, We regret to inform you that we encountered an unexpected server issue on 1 August 2023. The details of the issue are as follows: Impacted users: Users in the US DC (users who access cliq services through cliq.zoho.com) Issue time: 12:27 AM
                • New - Messaging service incident - Partial outage of Zoho Cliq services

                  Dear users, (6:57 am PDT, 24 July): We have identified that Cliq services are down for a few users . We apologize for the inconvenience. Our team is currently investigating it. We will be updating about this issue in this forum post. (9:02 am PDT, 24
                • Cliq Channels - Archive & Delete

                  Hello Peeps! Today let's see the difference between Archiving and Deleting a channel and also explore as to why they are essential. Scenario 1:  A sudden glitch appears in the application security and the company's Security Manager creates a private channel #ddos-attack with a select few engineers to resolve the issue ASAP. The work is carried out efficiently and the glitch is fixed in no time. Scenario 2: Zylker organizes Partner Summit every year in its campus. So a private channel #partner-meet
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                • Slash command

                  Hello, I created a form in Zohocliq. Here is the code: { "type": "form", "title": "FHG Orders", "name": "FHG-Orders", "hint": "This form takes input from telesales for each order to be sent to DAs", "button_label": "Submit", "inputs": [ { "name": "date",

                  Manage your brands on social media

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                                                                                    • Sticky Posts

                                                                                    • Convert a message on Cliq into a task on Zoho Connect

                                                                                      Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect.  If you haven't created a board in Zoho Connect, then head over to this help document to know how to create one.  For this example, we've created a board for the Zylker Campaigns team in Zoho Connect. The board has three sections: User Interface, Content Marketing,
                                                                                    • No longer get Cliq notifications on phone if app not started

                                                                                      On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,
                                                                                    • Cliq Bots - Post message to a bot using the command line!

                                                                                      If you had read our post on how to post a message to a channel in a simple one-line command, then this sure is a piece of cake for you guys! For those of you, who are reading this for the first time, don't worry! Just read on. This post is all about how
                                                                                    • Cliq Bots - How to make a bot respond to your messages?

                                                                                      Bots are just like your buddies with whom you can interact. They carry out your tasks, keep you notified about your to-dos and come in handy when you need constant updates from a third party application.  So, how can you make your bot respond to a message? The bot message handler is a piece of code triggered when a message is sent to the bot. Message handlers help you customise your bot responses to make it look conversational. The message input from the user can be either a string or an option selected
                                                                                    • New in Zoho Chat: Threaded conversation at its finest best

                                                                                      Perform effective team communication in Zoho Chat with our new 'Reply' option.   Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads.   To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter.   Voila, that was pretty simple. 

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