Channel muted unless @ mentioned
Can we get a mute option that allows us to mute a channel unless we are directly @ mentioned or our team is @mentioned? I know a response could be to make more specific channels, but we have some cross collaboration and people have been known to mute a chatty channel and then miss communications intended for them. As I understand they should still see an email later if they don't respond, but was wonder if we could be notified when were @ mentioned and then the chat can sit quiet otherwise.Preview loading of Files from Cliq Chat hangs the entire mail / pages.
Hello Zoho, Please fix the issue where PREVIEW of the files being sent via Zoho CHAT / Cliq hangs the entire mail/ pages. Ticket No 88395967 ThanksSlash command
Hello, I created a form in Zohocliq. Here is the code: { "type": "form", "title": "FHG Orders", "name": "FHG-Orders", "hint": "This form takes input from telesales for each order to be sent to DAs", "button_label": "Submit", "inputs": [ { "name": "date",Schedule a Cliq Message
There are many times when I am up late working or working on weekends when I want to send a team member a Cliq message but do not wish to disturb them during their off time. It would be really great if I could schedule the Cliq message to be deliveredCreating recurring reminders
In a remote world, it would be helpful to be able to create everyday reminders for Teams/Users. If for example, there is a need to report everyday about what User did during a day, it would be nice to remind him about it at a specific time of a workMulti-organization Support - stay signed into multiple Cliq Organizations on Mobile Phone and Web apps
I am trying to advocate Zoho One for many organizations that I influence. I serve on the board of some organizations that we plan to convert to Cliq and am a member of multiple other organizations that some are already using Cliq and others we are working on converting. The problem is I need to stay signed into multiple Cliq organizations on the web and mobile phone applications so that chat requests will notify me. This was possible with Slack, but there does not seem to be any multi-org supportCliq Android App - User Status Not Updating
In the Android app, when I click on a contact's name, the chat window shows an inaccurate/outdated status. Often, for instance, it indicates they are available because they were available the last time I chatted with them. If I click the name severalAwful audio quality
Hi guys I'm using Zoho Cliq (paid) with my team (remote team : France, Madagascar and Tunisia). Unfortunately, we encounter issues everytime on audio call (and more when we use screenshare) with sound quality, audio lag, etc. We spend loooot of time toCliq Status Request
Since working from home has become such a big thing, there are certain controls that companies need to have over remote employees. One is that as a company, we should be able to customize and restrict the statuses in Cliq. For instance, the "Away" andNo Alerts
When a user is sending a message, the message will not pop up on android and also there is no alert about recieving a new message. Notification´s turned on in app - but still not work. What can I do? If there are no notifications - an chat app is useless... MarcoEmbedding cliq in a web page or otherwise communicating to cliq from a web page
Hi, We're finishing a dashboard for our ecommerce system and want to allow the pick and pack company to be able to chat to us from the order process system. Is there a way to embed cliq in to a web page? If not, is there any other way to communicate withGet user images by API
Hi For our internal management software, I want to retrieve user photos via REST API: curl --location --request GET 'https://profile.zoho.com/file?fs=thumb&ID=<zoid>' \ --header 'Authorization: Zoho-oauthtoken <token>' The token has `profile.userphoto.ALL`,Markdown blockquote with an empty line?
Is there a way to get an empty line in a blockquote? !adslfkjdslkfjdaslaldskjfdlk;sfaj ! !ads;klfjdsa;lkfjdfl;akjsCliq - Texting
I am trying to send text messages through the existing integration with Twilio. I have an existing channel that has a from and to cell phone number connected, and I want to send out a text message to a new phone number. I am using the slash commands toSlash Command to Show Deals
In today's Zoho-sponsored webinar, Zoho showed a slash command /crm to present a least of Deals and then somehow post a Note to the selected Deal. Zoho, can you please share the code for this execution handler? Thank you!No option for the super admin to retrieve deleted cliq messages
In zoho cliq there is no option to retrieved the deleted cliq messages i think there must be some option for the super admin to retrieve those deleted cliq messages because sometimes user deleted the confidential business information by mistake, in thatEmail integration into Cliq
Cliq is an amazing product and I would love it to be the Commaned Centre for the whole Zoho ecosystem. The integration with Projects is amazing. What would be even more amazing if Zoho Mail was integrated into the same way as Projects with a proper embeddedRemoving “Zoho Smart Bar” across all Zoho one apps.
I want to remove that bar but it seems that there is no way of doing it. If there is no way that just seems crazy to me. It is such a basic thing. Having a bar there across all apps when even most things in the bar are not working does not seem like aUnresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)Cliq Performance Issues, Chats not Sending or Loading
Hello Support, We are experiencing another issue with Cliq where we have the following symptoms. Previous chats do not load or error out. Chats not sending occasionally. Status updates are delayed or do not occur. Is there a known issue?Integrate check in/check out notifications in Zoho Cliq with Zoho People
Hello everyone, Today, we wanted to share with you a useful tip on how to integrate check in/check out notifications in Zoho Cliq with Zoho People. By integrating these two Zoho apps, you can ensure that your team members receive timely updates on theIncident Report - File Upload/Download Issue - Resolved
Dear Cliq users, We regret to inform you that we encountered an unexpected server issue on 1 August 2023. The details of the issue are as follows: Impacted users: Users in the US DC (users who access cliq services through cliq.zoho.com) Issue time: 12:27 AMFor Cliq guest users, can you customise the from email address, and standard Cliq email templates?
For Cliq guest users can you customise the standard from systemgenerated@mailer.zohochat.com.au address to example admin@mydomain.com and can you customise the standard email templates (including the email template footer) that get sent to new GuestsActive noise cancellation
Like in Microsoft Team it would be great if Cliq have active noise cancellation.Cliq Networks
Hello Cliq Team It would be beneficial and add much value to Cliq Network Users if you could hide the User profiles from each user. Currently, every User added to the Cliq Network can see all the other User's profile details, including email addresses,How to create an auto-responder bot for a specific user?
How to create an auto-responder bot to entire company for a specific user? On message received, auto-reply "Out-of-office"New - Messaging service incident - Partial outage of Zoho Cliq services
Dear users, (6:57 am PDT, 24 July): We have identified that Cliq services are down for a few users . We apologize for the inconvenience. Our team is currently investigating it. We will be updating about this issue in this forum post. (9:02 am PDT, 24Notification after reaction
Is there a way to receive notifications on your device when someone reacts to a message? Ie: someone leaves a "thumbs up" on a message, so I would like to know that it happened without having to open the chat again.Export or migrate from Cliq to slack or similar service
Anyone have experience exporting chats to a competing service? Google chat, slack, teams, etc.Javascript error when trying to open or reinstall Cliq app
Hi, Last week i suddenly got the error showing below when trying to open the Windows App: I deinstalled the app and trying to reinstall it, but get the same error message. What can i do to fix this?Cliq Channels - Archive & Delete
Hello Peeps! Today let's see the difference between Archiving and Deleting a channel and also explore as to why they are essential. Scenario 1: A sudden glitch appears in the application security and the company's Security Manager creates a private channel #ddos-attack with a select few engineers to resolve the issue ASAP. The work is carried out efficiently and the glitch is fixed in no time. Scenario 2: Zylker organizes Partner Summit every year in its campus. So a private channel #partner-meetDesktop Notifications Indicator
Hi, please consider adding a visible indication of new messages in the system tray / indicator panel icon. I'm not sure if it's already like that on the other platforms, I'm using Ubuntu. Maybe by default it can be a grey-scale icon and then change to color if a new message arrives, or contain a badge with an unread counter? Also make it configurable to only behave like this for direct messages / mentions or all messages. I'm finding that I'm missing new messages because I got used to glancing atCliq Networks users can see all other network users contact information
Is there a way to hide user contact information from each user in networks? I would only like the users to see the admin's contact information, not other users. Network users information shared by defaultWhat's New in Zoho Cliq (May & June 2023)
Hey everyone! As we enter the second half of 2023, we are excited to showcase some of the newest features and updates that we rolled out for Cliq in the last two months (May and June): Assign Cliq's paid licenses to specific users: When faced with a scenarioThis is an important update for Zoho Cliq desktop app users
The latest release, Cliq desktop app 1.7.0, will not be supported on Windows 8.1 and earlier versions. This is because Windows 8.1 and earlier versions are no longer supported by the framework we use in its latest version. What does this mean for youI want to use zohocliq's bot to send cliq to individuals.
I would like to use zohocliq's bot to send a cliq message to an individual. The deluge script I want to use is `zoho.cliq.postToUser`. I tried to write the code, but it does not work. Is it possible to send cliq from a bot to an individual?Zoho Cliq 4.0: Developer Platform
Greetings, Cliq community! We are excited to announce the latest updates in the Zoho Cliq Developer Platform as part of our Cliq 4.0 release. This release brings a host of new features and enhancements that are aimed at making the development experienceDocs Not Opening
Since the site was down for maintenance yesterday none of our documents will open. We have a combination of word, excel and pdf all in zoho formats that used to work perfectly now a message comes up to try to restore to a previous version when you attempt to do this it does not allow you to save or export the previous version or do anything with it. Any help would be greatly appreciated.Busy light
Is there a way we can have a busy light synced with Zoho Cliq ? The light will turn red when a user will be on a call/busy in Zoho Cliq and will turn Green when he'll be available. It will make the open office work easierZoho Cliq not loaded probably
I have a problem with Zoho Cliq on windows 10 (Google Chrome, Microsoft Edge and Cliq App) Cliq not load probably and I have tried to sign out and re-sign in, uninstall Chrome and re-install, tried it on Microsoft Edge, tried to download Cliq app forNext Page
Announcements
Unresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)Integrate check in/check out notifications in Zoho Cliq with Zoho People
Hello everyone, Today, we wanted to share with you a useful tip on how to integrate check in/check out notifications in Zoho Cliq with Zoho People. By integrating these two Zoho apps, you can ensure that your team members receive timely updates on theIncident Report - File Upload/Download Issue - Resolved
Dear Cliq users, We regret to inform you that we encountered an unexpected server issue on 1 August 2023. The details of the issue are as follows: Impacted users: Users in the US DC (users who access cliq services through cliq.zoho.com) Issue time: 12:27 AMNew - Messaging service incident - Partial outage of Zoho Cliq services
Dear users, (6:57 am PDT, 24 July): We have identified that Cliq services are down for a few users . We apologize for the inconvenience. Our team is currently investigating it. We will be updating about this issue in this forum post. (9:02 am PDT, 24Cliq Channels - Archive & Delete
Hello Peeps! Today let's see the difference between Archiving and Deleting a channel and also explore as to why they are essential. Scenario 1: A sudden glitch appears in the application security and the company's Security Manager creates a private channel #ddos-attack with a select few engineers to resolve the issue ASAP. The work is carried out efficiently and the glitch is fixed in no time. Scenario 2: Zylker organizes Partner Summit every year in its campus. So a private channel #partner-meet
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Slash command
Hello, I created a form in Zohocliq. Here is the code: { "type": "form", "title": "FHG Orders", "name": "FHG-Orders", "hint": "This form takes input from telesales for each order to be sent to DAs", "button_label": "Submit", "inputs": [ { "name": "date",
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Sticky Posts
Convert a message on Cliq into a task on Zoho Connect
Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect. If you haven't created a board in Zoho Connect, then head over to this help document to know how to create one. For this example, we've created a board for the Zylker Campaigns team in Zoho Connect. The board has three sections: User Interface, Content Marketing,No longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Cliq Bots - Post message to a bot using the command line!
If you had read our post on how to post a message to a channel in a simple one-line command, then this sure is a piece of cake for you guys! For those of you, who are reading this for the first time, don't worry! Just read on. This post is all about howCliq Bots - How to make a bot respond to your messages?
Bots are just like your buddies with whom you can interact. They carry out your tasks, keep you notified about your to-dos and come in handy when you need constant updates from a third party application. So, how can you make your bot respond to a message? The bot message handler is a piece of code triggered when a message is sent to the bot. Message handlers help you customise your bot responses to make it look conversational. The message input from the user can be either a string or an option selectedNew in Zoho Chat: Threaded conversation at its finest best
Perform effective team communication in Zoho Chat with our new 'Reply' option. Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads. To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter. Voila, that was pretty simple.
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