Post to Bot from CRM Custom Function
I'm trying to post text to a bot with the code below (from zCRM). It works fine when using "Save & Execute" but will not run when triggered with a workflow. Scenario: User creates a quote and a Bot informs user of the Shipping cost. Any idea why the code will not run when the custom function is triggered within a workflow rule? My code snippet is: //Compose msg to post to cliq msg = "Shipping estimate for Quote #" + quoteNum + " $" + finalShipping; mp = Map(); mp.put("text",msg); mp.put("broadcast","false");
How to Auto-Add Guests to Cliq?
When users register their new account on my website, I want to 1) automatically add them as a Guest to join the conversations/channels on Cliq and 2) Get them added WITHOUT requiring them to verify their email or go through any extra steps. example: They
Deluge Task - Add Channel Members by Email ID
Hello, I would like to add specific user to Cliq Channels, below is the Rest API documentation POST https://cliq.zoho.com/api/v2/channels/{CHANNEL_ID}/members Payload : {"email_ids":["scott.fisher@zylker.com","ryan.west@zylker.com"]} ========================================================
Zoho Cliq x Bot to send message to channel
Hello, I am trying to integrate Zoho Cliq & Zoho Connect to achieve below: Whenever a post is posted on the wall of a group under Zoho Connect, a message card is sent by a bot to corresponding channel. However, it is found that I have to add the user
Database read or write always returns empty in Bot Webhook handler
Hello, there seems to be some problem with database access in Bot Webhook handler When testing with : values_map = Map(); values_map.put("key","abcd"); response_map=zoho.cliq.createRecord("test_db",values_map); It works well in other parts. But it never
Zoho cliq webhook
Hello, I am trying to use Cliq webhook to send messages to a channel. However, I get The size of the key 'text' has exceeded the character limit of 4096. error is there a way to send more than 4096 characters? if so can you please give me an example of
Hyperlink
How can I convert plain text to a hyperlink in a Zoho Cliq response from slash commands/bots? I know if you return the actual link, you will be able to open it in a new tab, but how can I do that with any string of text?
Calculating response time to chats in Cliq
Hi Team, I would like to have a tool or analytic integration that provides the average response time per user in general and a specific chat. Inter department response time is a thing in our company, and I need to be able to measure it Thank you
Bot Code to Add Cliq message to a Task Board in Connect
I'm looking for some 'template' deluge code to create a Cliq Message Action which creates a Task in a specific Connect Task Board.
I am unable to get details of channel using Zoho REST API https://www.zoho.com/cliq/help/restapi/v2/#Channels_Retrieve_a_channel
I see the following error. https://cliq.zoho.com/api/v2/chats/{chat-id}/messages?fromtime=1546344120000&limit=1000 { "message": "Sorry! Looks like you are not part of this channel.", "code": "not_channel_user" } Also, I notice that I am not able to view
Stay Informed with Task Notifications from Zoho People in Zoho Cliq
Staying on top of tasks and deadlines is important for effective project management and collaboration. By setting up a workflow automation in Zoho People, you can receive instant notifications to keep you informed in real-time within Zoho Cliq whenever
I being admin exported data of Zoho Cliq - Chats and Channels of my organization. However, I don't see all the data. For example, data before 2020 couldn't be retrieved for few channels.
I being admin exported data of Zoho Cliq - Chats and Channels of my organization. However, I don't see all the data. For example, data before 2020 couldn't be retrieved for few channels. Why?
Can External Channel Users Invoke a Cliq Function
I have one of my vendors setup up on Cliq so that we can discuss workorders. The workorder requests get pushed from CRM to Cliq and then any questions are resolved there. I would like to add buttons to some of the cards that I push with information that
No option to ADD Cliq user to a Connect Task Chat AFTER it has been created
I have noticed that only in Zoho Connect Chat functions that you are unable to add a Cliq org user after the Cliq chat for that task has already been created, see below screenshots where adding a new participant is not available like it is for normally
How to naviagate across data using breadcrumbs
I am developing a widget for my extension . I am facing few issues 1. When I return from tab 2 to tab 1 my data in the tab 1 get disappeared. The data is not persisting in that tab whenever I navigate . Please refer me some source or docs to rectify
Create a task in Zoho CRM directly from Zoho Cliq
Components used : Slash command, message action. Slash Command: To create a task in Zoho CRM directly from a chat window in Zoho Cliq, follow the steps below: Step 1: Create a command The first step is to create a command in Zoho Cliq that allows users
Cliq 5.0 | Unfurling a Richer Cliq Platform Experience
Hello everyone, This time we're back again dedicated to transform Cliq into your personalized playground, giving you the power to tinker, tailor, and tweak your apps to perfection and extended Cliq's native functionality. We've added some new features
Example of Cliq connecting to CRM and searching a module?
Just wondering if anybody has an example of Cliq bot connecting to zCRM and searching a module for a list of records? Can't find any examples in the documentation and going around in circles testing! Thanks in advance
Slash command
Hello, I created a form in Zohocliq. Here is the code: { "type": "form", "title": "FHG Orders", "name": "FHG-Orders", "hint": "This form takes input from telesales for each order to be sent to DAs", "button_label": "Submit", "inputs": [ { "name": "date",
Cliq - Texting
I am trying to send text messages through the existing integration with Twilio. I have an existing channel that has a from and to cell phone number connected, and I want to send out a text message to a new phone number. I am using the slash commands to
Slash Command to Show Deals
In today's Zoho-sponsored webinar, Zoho showed a slash command /crm to present a least of Deals and then somehow post a Note to the selected Deal. Zoho, can you please share the code for this execution handler? Thank you!
I want to use zohocliq's bot to send cliq to individuals.
I would like to use zohocliq's bot to send a cliq message to an individual. The deluge script I want to use is `zoho.cliq.postToUser`. I tried to write the code, but it does not work. Is it possible to send cliq from a bot to an individual?
Zoho Cliq 4.0: Developer Platform
Greetings, Cliq community! We are excited to announce the latest updates in the Zoho Cliq Developer Platform as part of our Cliq 4.0 release. This release brings a host of new features and enhancements that are aimed at making the development experience
User Tips: Create a bot & have users chatting with ChatGPT in 30 seconds!
If you want your users to be able to chat 1-1 with a bot, this post is for you! This builds on the great post by Poorvik Palanikumar here that walked users through the process of creating a bot that could respond on a channel. If you followed that post
Embedded Audio in Message Card
Hello, When I upload an audio file to a channel it appears like this: I'd like to know if there's a way to add an audio file player into a message card so that it appears in much the same way. (I am aware that I can create a link to the file in the message
How I getting started with making of Zoho Cliq bot
Can anyone share resources to learn building Zoho Cliq bots
Zoho Cliq API Rate Limit
Hi, According to Zoho Cliq API Documentation: "We have system limitations just to protect from denial of service (DOS) attacks. There is no usage limit on the API". During heavy usage I am getting status code 400: {"code":"request_limit_exceeded","message":"You
Connections: How to integrate Cliq with third party applications?
Creating an integration component (Commands, Bots, Message Actions, Functions) that connects Cliq with another third party service can be implemented by Cliq Connections. Now let us assume you are building a Wrike extension for Cliq. You want the extension to be power packed with all the below features - Slash command to show the tasks you've added in your list. A bot that notifies you when a task is assigned to you and also reminder notifications for upcoming tasks! A message action to create
Technical error and app issues.
On the app I am unable to see pictures, listen to voice notes, or send any of that. I can get GIFs though and links come in fine. When I get on my computer it's the same thing I can't see pictures or hear voice notes. It saying up at the top after I log
Where can I write the event handlers for Reply?
Hello, I'm having trouble figuring out where I should be creating the handler for the default "Reply" reply for a bot. At the moment, when I click on reply, the bot responds with, "Hey Bryan, You have performed an action on a text. Manipulate the message
Custom buttons fail to open non https/https links like tel://, sms://, sip:// and sips://
Hello, I'm currently trying to add functionality that would require the use of certain URIs. For the immediate moment I'm needing to use those that are listed in the title of this post (with or without the "//"), but I'd like to future-proof my request
Sending files through command in threads results in error
I have a command which accepts files with command and sends them in over service but if i use it in threads it results in infinite loading bar under text field. Also i spotted an error in browser while doing this
Create Thread messages action ? possible?
Hi! Thread are nice on Cliq, but very often we forget to start a conversation directly into a new thread. I would like to create a messages action to create a thread from existing messages within the main chat, but I've no idea on how to write the Deluge
Location of Cliq desktop client settings?
I'm looking at deploying Cliq to potentially many computers and there are a few settings I would like to pre-set for my users. The Cliq notifications are much better (in my opinion) than the Windows ones so I'd like to default every user install to use
Webhook is not triggering on editing of messages in any channel.
I have configured a webhook in my zoho cliq channel. When any message got sent to that channel. The webhook got triggered and sent the data of that message to my specified url. But when I'm editing any message, then the webhook is not sending any data
Get your emails from Zoho Mail delivered in Cliq
With a major part of communication happening over emails, it becomes quite a task to keep up with a large amount of email threads. But when a huge portion of your everyday conversation happens in a messaging platform like Zoho Cliq, why not bring in important
Issues with Apple silicon M1 chip macbooks
Using m1 air and getting below issues. 1. Can't able to change/apply the filters or effects from day one I am using the app. The feature works great on windows but not on the m1 chip MacBook. 2. Cliq app stops responding when the MacBook awakes from sleep.
Get zoho cliq user images ( API )
Hello everyone, I have a small doubt that I try to expose, in the hope that someone can help me. I am a developer and in the past we have integrated the Zoho Cliq system into a webApp using the appropriate api (https://www.zoho.com/cliq/help/restapi/v2/).
Get the URL for the posted message in channel
I'm using the following API to send message in a channel: https://www.zoho.com/cliq/help/restapi/v2/#Post_Message_Channel with `sync_message` flag that gives me back the message_id of posted message. It seems the URL cannot be obtained by a combination
Duplicate result in users API
Hello! I am writing some Go code, to retrieve users from endpoint: https://cliq.zoho.com/api/v2/users, and I want to test the pagination so I send a limit of 1 and loop over the returned `next_token` until I get `has_more` set to false. I have three
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