Zoho Commerce Orders and Stock Sync to CRM
Hi, Zoho Commerce currently can only sync Contacts and Products to Zoho CRM. Is it possible to sync Orders to Sales Order in Zoho CRM, also as Stock. It would be better not to manually maintain the same data in 2 platforms.
Zoho Commerce Custom Domain Mapping
Hi, Zoho Commerce seems currently can only accept custom sub-domain with www like www.abc.com. Is it possible to customize the domain like commerce.abc.com?
Are downloadable product available in Zoho Commerce
Hi all. We're considering switching to Zoho Commerce for our shop, but we sell software and remote services. Is there a features for downloadable products? I can't find any information about this. Thank you very much Alice
Price liste
How can I specify the price list for each user based on the reseller price and the normal customer price?
Out of Stock items showing in Commerce
I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce for
Pre-orders at Zoho Commerce
We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
Seeking Guidance on Creating an All-in-One E-commerce Website with Zoho
I'm looking to start an all-in-one e-commerce website that offers my own digital and physical products, as well as affiliate products. I want a solution that allows me to manage everything without worrying about taxes, accounting, or customer support
Search Bar Improvement for Zoho Commerce
Hey everyone, I've been using Zoho Commerce for a bit now, and I think the search bar could really use an upgrade. Right now, it doesn't show products in a dropdown as you type, which would make finding items a lot faster. On Shopify, for example, you
Sync specific Zoho Inventory Warehouses to Zoho Commerce
As said in the title, we would want to only sync stock from one warehouse of Zoho Inventory to the Zoho Commerce item stock. We have a 2 warehouses in different countries and the way that Zoho Commerce works (It takes stock from ALL WAREHOUSES EVERYWHERE
US Zipcode Mapping for Sales Tax areas
In its current form, Zoho Commerce maps tax percentage to different states. Due to the wide variety of tax areas within each state, it would be much better to map sales tax against each individual zip code. In addition, it would be highly desirable to be able to import and update these tax rates via CSV file, as there are several companies in the business of providing this data on subscription basis. Thanks, Bryan
Option to Re-order from past orders
Customers would like to place a repeat order with the business entity. Currently there is no option to support this and everytime the customer has to check out following the same process. Can a option be given to reorder from the past orders?
Missing Footer
I no longer have access to the footer. Since last week, my footer has completely disappeared. It is therefore impossible for me to find it and personalize it in the site builder.
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
Procedure for cancelling an order and issuing a refund through Zoho Commerce
Hello all Zoho Commerce users, Does anyone know the procedure for cancelling an order and issuing a refund in Zoho Commerce? We are Zoho One users and wondered how this might affect Zoho Books. Our customer ordered in error and wanted a refund. We hadn't
Can you sell Subscriptions using Zoho Commerce?
In addition to physical products and the apparently coming soon 'Digital Products', it is possible to sell Subscriptions using Zoho Commerce?
Redirection from old ZOHO to Commerce Zoho
Old site is at sites.zoho.com new site is at commerce.zoho.com and is published. There are product pages that I want to redirect from sites.zoho.com new site is at commerce.zoho.com . Can anybody help me ad let me know how it can be done. For example
Ecommerce payment gateway
I want to find out if your ecommerce platform support google payment gateway?
Show Inventory on Website
I want to Show to Customer how much stock is currently available with us on website , to make customer aware about Inventory
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Zoho Commerce in multiple languages
When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?
SKYROCKET YOUR BUSINESS PERFORMANCE
What's the one thing you wish you could change or improve about your Shopify store, and how do you plan to tackle it?
Automatically renew SSL
Is it possible to have the SSL automatically renew? If not, what is the best way to manually renew it? The only way that I know how is to remove the SSL and reinstall it. There has to be a way to renew it without causing the site to be down.
Custom Field for Customer ID in Zoho Commerce's Customer Section
Hi everyone, I’m wondering if it’s possible to add a custom field in the "Customer" section of Zoho Commerce. Specifically, I need to include a "NIF" or "Customer ID" field, as it's mandatory for invoicing in Spain. I know this can be done in Zoho Inventory,
Toggle which Commerce store is integrated with other apps?
Is there a way to toggle between which Commerce store we want to integrate with Inventory, Books, Etc?
Zaho Intergartion with Amazon Seller Board
Do zoho software have the feature to integrate with amazon seller board and generate financial reports including customer invoices?
Multiple currencies - doesn’t seem to work for site visitors / customers
I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would
Add Categories in Commerce via API or Integration?
Hi, we are using Commerce as a Storefront and Creator as a Product Information System. The products change daily so we need to import the data with a workflow and we need to add Categories while adding new products. Unfortunately we can not find a working
How to customize product details page in Zoho Commerce
How to customize the product details page of a product in Zoho Commerce? Is there any workaround for being able to edit the html / css?
Show SKU in the product.
Hello, I am uploading products to my store and I find that the SKU is not displayed. Is there any option? Showing the SKU of each product is very important so that agents and customers have a reference to the product, whether in a sales or technical support
Multi Vendor store
Are there any options for setting up an online mall or marketplace that supports multiple vendors, like Etsy and Amazon, where a buyer can search across multiple stores within a mall to find products? Each store owner can administer their own products
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Ability for customer to give feedback after receipt of an order
Is there any way we can receive feedback from customers regarding their order after delivery (other than just an email, obviuosly)? This is not the same as product reviews, as it may concern other points, but would ideally have an inbuilt reference to
Related products category instead recommended products.
Hi there, It is possible to show related products of the same category (as it works in the rest of the ecommerce) instead of showing recommended products.
Tax & Saving showing in front of Product pricing
Dear Expert We need to shown Tax & Price saving Details near by Product price i have post below details. M.R.P.: ₹8,200.00₹8,200.00 Business Price ₹3,355.08₹3,355.08 excl. GST ₹3,959.00₹3,959.00 incl. GST You Save: ₹4,241.00₹4,241.00 (52%) Inclusive of
[Free Webinar] Build an online store and boost your sales with Zoho
Good day, everyone! We're hosting a free webinar that will walk you through the ecommerce business cycle and showcase how Zoho Commerce and Zoho Inventory bring efficiency and innovation to your business at every stage from start to sale. Don't miss out
Changing the Customer Portal header color
Dear Zoho team, I'm trying to change the customer portal color because my logo is in white and when i click on Sign in, the portal has a gray background and I can barely see my logo. I'm trying the following custom CSS which works in the inspector but
Multiple product filters not working as expected
Hello, I'm curious if anyone is successfully using multiple filters within the same category. Here's an example of my current settings: I have a category named Widgets. Within that category, I have 20 widget products. Each product has 2 tags assigned
Best Use Case for Selling Digital Content: Commerce, Subscription, Landing Page or ...?
We are a business coaching and consulting agency and existing Zoho One client. As a part of our services, we sell digital content, books and bundled coaching packages, training sessions and memberships. We don't have need to track inventory or ship physical
Website is down - need immediate action - not able to instal SSL certificate
Hello Team, We are facing trouble in installing SSL. Certificate issued by GoDaddy, we are not able to add SSL. Please need an immediate action.
Quotes in Commerce?
In Zoho Ecommerce, I need to be able to generate quotes, negotiate with customers, and then generate invoices. Currently, I plan to integrate Zoho CRM to generate quotes. After negotiation and confirmation, I will push the details to Zoho Ecommerce to
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