Marketing Tip #32: Improve SEO and customer confidence with an FAQ section
Before making a purchase, customers often have simple questions about delivery times, returns, product usage, or sizing. If they can’t quickly find answers, they may leave your store without buying. Adding a clear FAQ (Frequently Asked Questions) sectionCan I hide some products from a particular customer
HI I want ot give a customer access to the portal but I need to hide some products from them that are not available for them to buy- is this possible ?GETTING THERE THANKS
So we are still testing thanks to the great Zoho team for firstly getting pricelists working (essential) and writing some code to hide delivery and pickup options. Brilliant. So price lists are a definite mainly because of VAT. We run our Zoho books withMarketing Tip #49: Set up Meta Pixel and turn store visitors into repeat buyers
Most of your store visitors don't buy on their first visit. They browse, get distracted, and leave. Without a way to reach them again, that traffic is gone forever. Meta Pixel changes that. What is Meta Pixel? Meta Pixel (previously called Facebook Pixel)Stock Based Sort-by option in Category Pages
In a category page product with In-Stock should come in the top of the categories product list rather than out-of-stock products. No having this option is extremely disappointing, I made the initial request about 7 months ago but still not even an updateOut of Stock items showing in Commerce
I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce forNeed complete Zoho Commerce theme ZIP example and safe staging workflow
I want to build a complete custom Zoho Commerce storefront through Edit Code, including: • Global header and footer • Responsive homepage • Category, search and filter pages • Product cards and product-detail pages • Cart and checkout wrapper • MobileMarketing Tip #48: Automate your marketing with workflow rules
Good marketing isn't just about campaigns and content. It's also about showing up at the right moment for the right customer. The challenge is that those moments happen constantly, at different times, for different customers. You can't be there for allAbout products & categories URL
hello guys, I'm trying to migrate date from Magento 2 to Zoho Commerce and I have some doubt about URL. In my M2 for product I have "Url Key" field with value like this: "product-url" and page appear like this: "www.sitename.com/product-url.html" In ZCMarketing Tip #18: Make your online store mobile-friendly to improve traffic
Most online shoppers browse on their phones first. If your store is hard to read, slow to load, or tricky to navigate on mobile, they’ll bounce fast. A mobile-friendly store doesn’t just look nice; it improves engagement, reduces drop-offs, and helpsMarketing Tip #47: Use coupons strategically and not just to offer discounts
Coupons are one of the most powerful tools in ecommerce marketing. But there's a fine line between using them well and training your customers to never pay full price. The difference comes down to intent. A coupon used strategically builds loyalty, drivesStock based sort-by option
I have more than 300 products in a category with out of stock items count of 150. The out of stock items are coming on top of the category product page list, is there a way to show the in-stock items on top of the list & move the out -of stock items inMarketing Tip #46: Run flash sales the right way
A flash sale can do a lot for your store. It can clear slow-moving inventory, spike revenue on a slow day, or reward your most loyal customers. But if done carelessly, flash sales can backfire. Customers start expecting discounts, stop buying at fullMarketing Tip #45: Use WhatsApp to engage customers and drive more sales
Email is great. Social media is useful. But when it comes to getting a message actually read? WhatsApp wins. In general, open rates on WhatsApp messages are significantly higher than email, and the conversation feels personal rather than promotional.Zoho Commerce B2B
Hello, I have signed up for a Zoho Commerce B2B product demo but it's not clear to me how the B2B experience would look for my customers, in a couple of ways. 1) Some of my customers are on terms and some pay upfront with credit card. How do I hide/showMarketing Tip #44: Save time on store admin with Zoho Commerce MCP
The biggest challenge for most online store owners isn't knowing what to do, but finding the time to do it. Updating SEO descriptions across 50 products, creating a batch of coupons for an upcoming campaign, adjusting shipping rates for a new zone; thesePricelists
So we have them in books but I cannot find them in commerce?Marketing Tip #43: Drive more interest with use-case-based mini campaigns
Sometimes customers do not shop for a product type. They shop for a need, occasion, or situation. That is why mini campaigns built around use-cases can be more effective than simply saying, "Buy this product." For example, instead of promoting a singleCan the SEO Keyword field be increased from 100 characters to the industry standard 160 characters
Hello, Currently Commerce restricts the SEO meta-keywords to 100 characters, which I'd always found to be a bit constraining, often times not enough space to suit my needs. I recently discovered however that search engines will accept up to 160 charactersMarketing Tip #42: Keep policy pages updated and accessible
Policy pages may not be the most exciting part of your store, but they play a big role in building trust. Before buying, many customers look for information on shipping, returns, refunds, privacy, and terms. If these pages are missing, outdated, or hardPostcode problems
So we were very pleased to see we could limit shipping with postcodes. Brilliant. Unfortunately we have discovered It does not seem fit for purpose. In the UK we write postcodes in various ways Examples BH217NL BH21 7NL Bh217nl bh217NL and many more waysCertain items certain shipping
Me again it would be helpful to have different shipping for different categories. Our example are salt. Delivery is free but have a minimum delivery. Pickup is cheaper so it has its own category- pickup.Marketing Tip #26: Optimize product images for SEO
Product images can do more than make your store look good. They can also help customers discover your products through search. Since search engines can’t "see" images, they rely on text signals to understand what an image is about. Two small actions makeMarketing Tip #41: Add a clear value proposition to your homepage
When someone lands on your homepage, they should understand what you sell and why it is worth exploring within 5 seconds. If your homepage is too vague, cluttered, or focused only on design, visitors may leave before they even start browsing. A strongIntegration with existing websites
So most companies have existing websites. They want to integrate an online store with their existing site. How is that possible in zoho commerce please.Subject: Message bar - reducing height and adding scrolling/rotating messages
Hello Zoho Commerce Support, I am building my store (Moksha Collections) and have the Message Bar enabled and positioned at the top. I have two questions: 1. Height: Is there a native setting to reduce the height (thickness) of the message bar? It currentlyMoving over to commerce but shipping
In our company we love zoho onebut currently use ECWID for our online shop which is annoying as it requires double entering invoices. our requirements are that we do local deliveries limited by postcode -these are free. we also allow pickup they get aMarketing Tip #38: Increase order value with free shipping thresholds
Free shipping is one of the easiest ways to nudge customers to spend a little more. Instead of offering free shipping on every order, set a minimum order value customers need to reach. This encourages shoppers to add one more item to their cart, whichProduct sorting in Zoho Commerce - how can I influence standard behaviour?
Hello Zoho, I want to sort my products by e.g. name, SKU (Ascending / Descending) or by another attribute. I could neither find any solution in the settings, nor an entry in this help. Can you advice how this would work? Seems the standard sorting isMarketing Tip #40: Build trust by adding a contact option on every page
Customers are more likely to buy when they know help is easy to reach. A visible contact option like chat, email, or a contact form, reassures shoppers that there’s a real team behind the store and that support is available if they need it. This is especiallyMarketing Tip #39: Drive early sales by sharing product launches via email
When you launch a new product, don’t wait for customers to discover it on their own. Email is one of the best ways to announce new arrivals because it reaches people who already know your brand and are more likely to buy something. A good launch email404 error at checkout
Our customers are getting a 404 error at checkout. Anyone else with the same problem?Marketing Tip #37: Reduce purchase doubts with better product images
When customers shop online, they cannot pick up, turn around, or inspect a product in person. That is why your product images need to do more of the selling. Two simple upgrades can make a big difference: Use zoom-friendly images so customers can lookRelated products & AI product recommendations through commerce API.
Hello Zoho team I’m looking to add related products and AI product recommendations to my Zoho Commerce webshop with custom storefront. Is this supported through the API? And if not, is this on your roadmap? Thanks in advance DavidCan you sell Subscriptions using Zoho Commerce?
In addition to physical products and the apparently coming soon 'Digital Products', it is possible to sell Subscriptions using Zoho Commerce?Bulk upload images and specifications to products
Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.Marketing Tip #36: Optimize your online store for AI search
Search is changing fast. Along with traditional search engines, AI-powered search and recommendation experiences are becoming a bigger part of how customers discover products online. Stores that are well-organized, descriptive, and consistent are moreHow Can AI Agents Improve E-commerce Operations Efficiency?
I’ve been thinking about this question recently: as e-commerce operations become more complex, can we use AI Agents to improve daily efficiency? Many e-commerce teams need to handle product management, order follow-up, inventory checks, customer replies,Using gift vouchers
We would like to be able to offer a limited number of gift vouchers, of varying values, to our customers, and are looking for the best way to do this. We have looked at Coupons and Gift Certificates, but neither seem to fit the bill perfectly. Coupons:Marketing Tip #35: Drive seasonal sales with dedicated landing pages
Seasonal shopping has strong intent. When customers are looking for something specific, like Diwali gifts or summer essentials, a dedicated landing page helps them find relevant products faster and makes your promotions feel more curated. Instead of sendingNext Page
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HI I want ot give a customer access to the portal but I need to hide some products from them that are not available for them to buy- is this possible ?
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