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        • Announcements

        • Enhancements related to emails

          Dear All, We hope you're well! We talked about the new email configuration in our previous announcement. In line with that, we're here with a few enhancements related to emails in Zoho CRM to improve how users view their emails and attachments from within
        • Introducing Built-In Telephony in Zoho CRM

          Dear All, Greetings! We are excited to introduce the bespoke "Built-In Telephony" in Zoho CRM. Built-in telephony is designed to allow organizations to build their own telephony framework, manage subscriptions and payments, generate call reports, and
        • Lookup filter in Zoho CRM | Public Early Access 2023

          Hello All, We're thrilled to talk about our much-awaited enhancement to lookup fields—Lookup filter. This is available on a public early access mode, which means this feature will be enabled for you upon request. To submit your request for this feature,
        • [Webinars] Enhancements in Zoho CRM Customization, Analytics, and Forecasts

          Hi everyone, Recently, 10 brand-new features were added to Zoho CRM’s core functionalities spread across field customization and control and, analytics and forecasting. To help you all implement and make the most of them, we're scheduling two webinars
        • Introducing Configure, Price, Quote (CPQ) in Zoho CRM | Public early access 2023

          Greetings Customers! We're excited to announce that the CPQ feature will soon be available in Zoho CRM and accessible to all accounts using the Professional, Enterprise, and Ultimate editions. We've opened this feature to select customers, and it'll be

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                                                                                          • Most Discussed Topics

                                                                                          • Common_Status field COQL query

                                                                                            Hi, What is correct way to query data by Common_Status filed? For example what is correct COQL expression for this criteria: "criteria":{ "group_operator":"AND", "group":[ { "comparator":"contains", "field":{ "api_name":"Common_Status", "id":"4233330000000002"
                                                                                          • Rollup summary in Zoho CRM | Public Early Access 2023

                                                                                            Hello All, We hope you're well! We're here with an exciting update that goes right into CRM's core capabilities. It's called the Rollup summary. This is available on a public early access mode, which means this feature will be enabled for you upon request.
                                                                                          • Introducing Configure, Price, Quote (CPQ) in Zoho CRM | Public early access 2023

                                                                                            Greetings Customers! We're excited to announce that the CPQ feature will soon be available in Zoho CRM and accessible to all accounts using the Professional, Enterprise, and Ultimate editions. We've opened this feature to select customers, and it'll be
                                                                                          • CRM Record Locking | Public Early Access 2023

                                                                                            Hello All, Hope you're doing well! We're thrilled to introduce our latest enhancement to CRM—record locking. This is available on a public early access mode, which means this feature will be enabled for you upon request. To submit your request for this
                                                                                          • Lookup filter in Zoho CRM | Public Early Access 2023

                                                                                            Hello All, We're thrilled to talk about our much-awaited enhancement to lookup fields—Lookup filter. This is available on a public early access mode, which means this feature will be enabled for you upon request. To submit your request for this feature,