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                • Announcements

                • Zoho CRM gets a new email compose and lot more

                  Dear Customers,  [UPDATE October 21, 2021: We have started opening these features to some of the customers already. And, it will be available to all the customers before November 2nd Week, 2021. Sorry for the delay caused]  How many of you have waited
                • Change in the pricing of CRM Portals

                  Hello everyone, ​ We have revised the pricing of portals.  According to the new pricing model: Minimum portal users: Earlier the minimum number of users in a portal was 50, now we have reduced it to 1.  Refer to the table below for pricing of additional portals:  Earlier  Now 51 to 100 users - $12/user/month 1 to 1000 - $10/user/month. 100 users and above  - $10/user/month 1001 to 10000 - $8/user/month (applicable only from 1001 user)   10001 and above - $5/ user/month (applicable only from 10001
                • Introducing portals for trial editions, allowing bulk operations, option to remove users, and more

                  Hello everyone, Portals has provided admins an avenue to let their customers, stakeholders, partners and others access CRM modules and data as required for their business. To enhance user experience and provide ease of working we have brought-in the following
                • Introducing Slidecast, Acefone SMS, LogixOne, ON24, and 12 more extensions for Zoho CRM

                  In addition to 500+ Zoho CRM extensions, Zoho Marketplace released 9 more extensions for Zoho CRM in the month of September 2021. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help
                • Introducing Common Deployment Logs in Sandbox

                  Dear All, Greetings! Following our latest update about multiple sandbox environment, we are glad to present to you, two new enhancements - Common deployment logs and a UI change in the edit sandbox settings. Sandbox is a testing environment that simulates

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                                                                                      • Most Discussed Topics

                                                                                      • CRM NOT loading

                                                                                        CRM is not loading at all.  It was working and now it is just a blank screen with ZOHO CRM in the center   
                                                                                      • Update a related record

                                                                                        We have added an "On Behalf Of" field (lookup field to Accounts) to the Sales order for Agencies or Head offices that are booking on behalf of one of their clients or child companies. However, we're using canvas to only show the related records on the
                                                                                      • Setting an extension field as mandatory

                                                                                        How do you set a field added to the CRM by an extension as mandatory?
                                                                                      • Updating subform lookup field with function

                                                                                        I need help programming a function to update certain subform fields with other subform fields in the same subform. I want to be able to publicly post a Zoho Form on my site for prospective customers to fill out that includes a Zoho CRM-linked subform. 
                                                                                      • Deals Module - Open/Closed activities

                                                                                        My Deals Module layout/format in the Open & Closed Activities section had a new look today. (See below) Did Zoho make a change?    Previously, I could see the Task info horizontally across the page with more details. As a result, I did not have to open
                                                                                      • Sticky Posts

                                                                                      • Extension pointers: Working with widgets to power up extension capabilities (Part-3)

                                                                                        Widgets are useful for exchanging data between the third-party applications and Zoho CRM, as well as for displaying the data on a customized basis within Zoho CRM. They let you create customized UI interfaces that allow the data to be showcased through
                                                                                      • Zoho CRM Segmentation FAQ - Post your questions

                                                                                        Hello, Greetings! We hope you are well. Segmentation is the primary step in Marketing to know and classify your target audience into groups based on their purchase pattern. In the best interest of your benefit, we have been publishing FAQs about segmentation
                                                                                      • Introducing Common Deployment Logs in Sandbox

                                                                                        Dear All, Greetings! Following our latest update about multiple sandbox environment, we are glad to present to you, two new enhancements - Common deployment logs and a UI change in the edit sandbox settings. Sandbox is a testing environment that simulates
                                                                                      • Gamescope is leveling upto Motivator for Zoho CRM

                                                                                        Hello,   As you are aware, we recently made Motivator for Zoho CRM available for Zoho One, CRMPlus and CRM Ultimate editions. Since Motivator has all the features of Gamescope and even more advanced gamification, we are planning to EOL Gamescope on 30th
                                                                                      • Canvas for Zoho CRM is LIVE - try the industry's first CRM design studio.

                                                                                        Canvas is LIVE! Today, Zoho CRM is finally launching Canvas, our ambitious approach to create the gold standard of CRM experience. After a successful early access program, Canvas is now available for all. And by all, we mean all. Canvas is available by