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                                                                                    • Most Discussed Topics

                                                                                    • I am confused between IMAP / SalesInmail / Pop

                                                                                      Hello, So I recently purchased Professional plan for 7 accounts in my company. For some reason, I (super admin) managed to set up Gmail within my Zoho account, meaning Gmail is mirrored within my Zoho account perfectly. For my colleagues, It doesnt work,
                                                                                    • API for Zoho CRM "Make this an online meeting" option

                                                                                      Zoho CRM offers a great feature when "manually" creating a meeting to select a checkbox "Make this an online meeting" and if you have a virtual platform setup in CRM (e.g., Zoom), the CRM will create a meeting in Zoom and send the meeting info (and virtual
                                                                                    • Zoho CRM Plug-in for Microsoft Outlook EOL - What has actually been done?

                                                                                      This is obviously in response to them locking the Zoho CRM Plug-in for Microsoft Outlook EOL on December 31st 2021 thread this morning.  So, Zoho Support, what has actually been done/developed for your customers that are using on-prem Exchange Server?
                                                                                    • Zoho CRM Blueprint for leads and Deals disappeared

                                                                                      I have a serious issue in the CRM in that some of the complex blueprints that govern the sales process have seemingly disappeared? These have taken years to develop and in the audit logs there are no recorded logs of these being removed/deleted. I need
                                                                                    • Ghost leads

                                                                                      Hello. Some times I have leads come into my lead approval that look like complete leads but these leads are different because the person in the lead never filled out the form to the point that they sent me a form submission.  Where does this information
                                                                                    • Sticky Posts

                                                                                    • Focus Group : Functions 101 - A webinar series

                                                                                      A lot of businesses require their CRM to perform activities that are out-of-the-box. And dynamic as Zoho CRM is, a lot of these scenarios can be achieved by running simple functions. They help you update data in CRM modules or in third-party applications and automate most of your business processes.  We're organizing a four part webinar series to help you build your own functions from scratch. This series breaks down the myth that functions are complex. Follow this link to register.    Note - If
                                                                                    • Connect with Zoho users from your industry, virtually!

                                                                                      A couple of years ago, we started setting up industry-wise channels for users with similar businesses to chat and discuss Zoho contextually. We started with Real Estate and E-commerce sectors, creating a chatroom and hosting regular meetups on niche areas
                                                                                    • Extension Pointers - Simple yet significant pointers: Adding developers to workspace #4

                                                                                      Adding developers to Sigma workspace   A user may be a part of multiple workspaces in Sigma, including their own, and have access to their own extensions as well as other workspace extensions to which they have been added.  When you are added as a developer
                                                                                    • Track and monitor sales activities with the all new Tasks, Calls, and Meetings modules

                                                                                      This change will be available soon to all organizations. Hello everyone! Sales activities provide more context for where each deal is headed, helping sales reps to focus on accelerating the customer journey and close the deal. That is why it is critical
                                                                                    • Zoho User Group (ZUG) in-person Meetups

                                                                                      Hello Zoho Community, We're pleased to announce the next leg of Zoho User Group in-person meetups. We're thankful for your overwhelming response to the meetups last quarter. Our teams had a blast meeting you all in person and finally being able to catch