How to Iterate a Function in Zoho Desk Workflow with Delay Between Calls?
Hi everyone, I’m working on a function in Zoho Desk that searches for a specific ticket record. If the ticket is not found, I need to retry the search multiple times with a delay between each attempt until the ticket is located or a maximum number of
Function #28: Automatically calculate Customer Loyalty points
Hello everyone, and welcome back to our series! Today, we're excited to share a workflow designed to streamline the management of loyalty points. Many businesses offer incentives or rewards in the form of loyalty points to their customers as a way to
Add Owner to deluge-created module record note
Is it possible to include the "owner" aka "creator", of a Note when creating it via delulge? This sets "superadmin" as the Note creator. I need to override it. notemap = Map(); notemap.put("Parent_Id",program_contact_id); notemap.put("Note_Content",program_contact_data.get('Note'));
Deluge should permit a connection to be set with a variable
Hello, Being one who occasionally likes to post code in the forums, I try to make anything that the end user needs to define be present at the very top of the script so that those who want to implement the script won't have to hunt through lines of code,
Helper Functions and DRY principle
Hello everyone, I believe Deluge should be able to use 'Helper functions' inside the main function. I know I can create different standalones, but this is not helpful and confusing. I don't want 10000 different standalones, and I dont want to have to
Why Are Arrays Not Allowed in Webhook Payloads?
Hello Support, I would like to understand the reasoning behind the limitation where arrays are not accepted in API payloads. Could you please clarify why this restriction exists? It seems like arrays would be a natural and efficient way to handle multiple
Clarification on Workflow and API Limits
Hi Team, Greetings! Are there any specific limits for the workflow, or does it consume API limits? Kindly share your thoughts on this.
Converting XML to JSON
Hi! I need to convert a variable in XML to JSON. Can i do it without using an API on deluge? I looked into the documentation but couldn't get any answers to this. Thank you in advance!
Deluge in Zoho Services #3: Zoho People
Hello everyone, In today's post, let's explore the ways you can use Deluge to achieve more with Zoho People. In addition to supporting connections, Zoho People supports Deluge in the following four areas: Validation Workflow Scheduler Custom button
list.contains(object) returns null instead of false when list is assigned to null
Consider the following code: list1 = list(); list1 = null; info list1.contains(1); Info returns: null (see attached screenshot) According to the documentation of List.contains(), the only possible return values of List.contains() are true and false. But
Converting epoch to date string
Hi, I've been working on Flow and getting jobs from orchestly lately. I had big trouble (and time) for the conversion, but found out the way to go ! This is not so obvious. 1. fetch a job from Orchestly, and get the JSON as returned data. 2. create a
Updates to Analyse Sentiment task
Hi there, The Deluge team continuously strives to improve the performance of the various Deluge tasks, and as part of these efforts, we have made significant backend changes to one of our AI tasks, Analyse Sentiment (zoho.ai.analyseSentiment). What is
All Deluge environments draggy! Negatively impacting productivity
Hello, I have been using Zoho flow, CRM, Project, etc to develop custom functions, integrations. etc. for over 5 years. However, just about 3 days ago, I observed the deluge integrated environment is now acting draggy across all Zoho products using Chrome
Creating a Gmail integration using custom connectors
Hello everyone! Greetings from Deluge. Following up on our series aimed at exploring the capabilities of Deluge, today we'll take an in-depth look into the Deluge custom connections that can be created across Zoho services. Deluge boasts an extensive
Desk Search tickets only returning 10 records
I am attempting to make a schedule to make tasks to review older tickets but it is only getting ten records. The response gives a count of much more then 10. is there a limit to the size of the return I have tried setting the limit parameter higher but
Deluge functions for Zoho Campaigns
Zoho's website lists Zoho Campaigns as supporting Deluge: https://www.zoho.com/deluge/help/zoho-services-supporting-deluge.html But when I try to call Zoho Campaigns Deluge functions from Zoho CRM under Integrations, I cannot find it in the list of services
I will kill myself
I spend almost a hour trying to figure out why nothing changes and re-running my code. It`s looks like a meme, for real. ✅ Error Successful ✅
SearchRecords Search Limit?
Hi, I'm trying to clarify how many records the deluge searchrecords function will search through. I expect a return of 10 or 20 but need to search all 8000+ records. Is that possible? Thanks
Adobe PDF Services API
Hello, Big stretch here, but I'm wondering if anyone here can point me in the right direction. I'm attempting to connect to an Adobe api to manipulate a pdf I have in WorkDrive. I'm able to get the Bearer token, but the next piece is to get the upload
How can I set the task layout when creating a project with Deluge
Hi, I am automatically creating a new project in Zoho projects with Deluge. I cannot find any documentation on how to set the task layout, which needs to be set at the project level upon creation, as far as I can tell. I can see the response when the
Delete Registro no Zoho CRM usando Zoho Deluge
Pessoal, eu estou precisando fazer uma script para apagar milhares de registros Potenciais dentro do meu Zoho CRM, mas não estou conseguindo encontrar a função específica para apagar 1 único registro. deleteResponse = zoho.crm.delRecord("Deals", potencial.get("id"));
What is the format string for toDateTimeString to conver to a CRM date-time field?
This ain't it. toDateTimeString(time,"yyyy-MM-ddThh:mm:ss","CST");
Deprecation of Google Drive and Google Sheets connections in Deluge
Hi there, We hope you've been enjoying your experience with Deluge. We would like to inform you about important updates to the Google Drive and Google Sheets connections in Deluge. Google has identified and notified us about sensitive scopes within these
Deluge integrated tasks not working!
It seems like the integrated tasks of deluge no longer work. We received a couple months ago from support a suggestion to avoid using the integrated tasks and work with the APIs. Today we realized that it's very blurry to understand which integrated tasks
zoho.currenttime is not working properly
Namaskaram Zoho Books team, we wrote a script to update an date fields based on current time. For that, we using the deluge default function (zoho.currenttime) in the script. It is not taking the current time of login user, literally its taking current time of the script owner (user who wrote the script) not the current login user. Crafted with ❤️ Zoho Gurus | Zoho Books Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
How do you sort an MapList based on value of Key
Hello, How do you sort a Maplist based on the value of one key. For example, let's say you have ; product_Detail = {{"company":"Zoho","Product":"Creator"},{"company":"Alphabet","Product":"Google"},{"company":"ChannelsTV","Product":"TV"}}; And assuming
Deluge: Ready-to-use Artificial intelligence tasks
Hello everyone, AI in business is evolving. We have slowly begun to trust machines with intellectual tasks that are usually performed by humans. Keeping up with the trend, Deluge offers a set of built-in artificial intelligence tasks for prediction and language processing operations. In this post, let us take a look at the existing Deluge AI tasks and the new addition to the set - zoho.ai.translate. AI task Description Analyse Sentiment Interprets the input text to predict if it is a positive, negative,
Issue with JSON Formatting in invokeURL task
Hello Zoho Community, I'm reaching out for assistance with an issue I've encountered while trying to integrate Zoho with HubSpot using a webhook trigger. Despite following documentation and trying various configurations, I consistently encounter an "Error
Deluge and Javascript/Node.JS code examples (and others?) should be added to the API docs instead of just CURL
Hello. While I realize that it's not rocket science to convert from CURL, it would undoubtedly save a lot of time if the code examples for Zoho's own app API documentation also included examples for both Deluge (which I'm kinda surprised isn't there,)
How yo upload a file to workdrive
Hi, I need to upload a file from a Zoho CMR attached field to a Zoho workdrive folder. This is the function: map sube_pasaporte_WD(string xurl, string myurl, string carpetawd) { fichero = invokeurl [ url :xurl type :GET ]; info fichero; response = zoho.workdrive.uploadFile(fichero,carpetawd,myurl,true,"zoho_workdrive");
Add notEmpty() and notNull() methods
Hello, I think it would be a great idea to have notEmpty() and notNull() methods added to the list of functions/methods in deluge. I think this can make writing deluge more cleaner and shorter.
Version of PDF in Zoho Writer Conversion API
Hello, I was wondering if anyone could tell me the version of PDF that is output when using the Zoho Writer Conversion API Convert Documents with filename | Zoho Writer | API Reference We're using a function in CRM to grab an DOCX attachment from a record,
Any good resources for scripting custom functions with deluge
Hello, are there any good resources for someone to start diving into scripting custom functions for automations with Deluge in Zoho Desk. I've read the articles in the KB, but when I want to write on my own I struggle. Basically I'm looking to automate
EMAIL TEMPLATES | DELUGE
Good day Zoho Team, I am trying to create a custom function on sending email notification with different conditions, Is it possible to insert the created custom email template to my custom function? The email template contains content with several placeholders.
Creating a query table which counts the number of separate stage 1 and stage 2 payments per month.
Hi, I am trying to create a query table which counts the number of separate stage 1 and stage 2 payments from the same module received in the same month. The trouble I’m having is that if I try to calculate these value in a single table Zoho treats them
Syntax to create Books Package via API?
I want to create a Package from an existing Sales Order https://www.zoho.com/inventory/api/v1/packages/#creating-a-package I pass to the Packages Create function items_list the output from the Create Sales order. Here is the JSON. https://workdrive.zohoexternal.com/external/66bb923956e10db1cec007464d814fc05465c85001d1c5d467016f0ed1c70f29
When will you rollout Creator Blueprint Tasks?
For existing users...
Client script - avoid an additional fetch
This is a script for onCustomViewLoad. I already have the record ID for the record to update. Is it possible to update a record without doing the additional fetch on line 4? var reservation_details = ZDK.Apps.CRM.Size_Run_Details.searchByCriteria(`Fulfillment_Status:equals:Available`);
Get data from APIrequest gives null values
Hello, We are facing problem with geting values from CRMAPIrequest. The function was executed when a contract was signed by zoho sign, the data was sent by zoho CRM API rest, and then function was getting recipient email to match the deal and then fill
ZDK client script code snippet to find all Open Deals for a given Account ID?
Looking for a ZDK client script code sample snippet to find all Open Deals for a given Account ID Trying to work with this, but I don't think it's gonna get me there. var leads = ZDK.Apps.CRM.Leads.searchByCriteria("((Last_Name:equals:Burns%5C%2CB)a
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