uploading a document 15 mins. its still scanning for virus
Hi there, I tried uploading a document. A 75 KB .xls file, its been more than 15 mins. and it is still going about saying "Scanning for Virus" . There is also no idea whether the doc. has been uploaded or not ? Update :- It seems to have uploaded the .xls file but something doesn't work. It is not opening the .xls file. (I know the file is uploaded because I opened another tab and it shows the file has been uploaded.) It is showing "Unable to open xls file" .
Can't seem to install the desktop version on my Raspberry Pi
I've tried the x86 and x64 downloads, but after extracting the files, when I execute I get the same pop up error message stating: "OS Architecture not supported. Please download armv7l bit setup of Zoho Docs to install". What can I do to install the correct version for my Raspberry Pi 4B running Raspbian with Linux kernel 4.19.97?
Shared docs not appearing
Things seemed to work fine until this afternoon (Feb 3 2010) . Now, when a new doc is shared (either to a group or a private share), the system reports "document successfully shared" and the proper email invite is sent out. HOWEVER, the document does not appear on the list of "documents shared by me" at my end. Nor does it appear on the list of "document shared to me" for any of the group with whom it was shared. Seems to be a recent system malfunction, or else I've really been pushing the wrong
Unable to remove zoho docs app from Window
The zoho docs app keeps popping up everytime when I login to the Window. Have tried to remove it (as it had already migrated) but unable to find the app under "Program". Please help to resolve the problem. Thanks
Links not working in PDFs created from Writer Docs
The hyperlinks to words or phrases I created in my Writer Doc stopped working when I export the document into a PDF. Fully written out URLS still work, such as http://www.zoho.com but the other words or phrases hyper-linked to external urls in the newly created PDF do not.
All files are lost after migrate from Google Drive to Zoho Workplace
After click Migrate button, I received an email says: "Your migration from Zoho Docs to Zoho WorkDrive is complete". But there is no files in Zoho Workdrive. I mean completely empty. It says: There are no items Drag and drop or click here to upload. Anyone
Zoho Docs Migration Not Working
I login to docs.zoho.com and see the migration message, with the MIGRATE NOW button. But when I click on that button, it redirects me to the admin portal of zoho mail ( https://mailadmin.zoho.com/cpanel/home.do#dashboard ) and the migration doesn't start.
ZohoDocs Desktop application doesn't work with latest UbuntuMATE LTS 22.04
Dear Sir/Madam, I have downloaded the latest tar.gz, extracted the contents and tried to install both by running the "zohodocs_installer.desktop" file or running the command "./.setup" as suggested in this post: https://help.zoho.com/portal/en/community/topic/ubuntu-20-04
Zoho Drive Sync Errors
I am receiving an error with Zoho Drive Sync. I previously had Workspaces created, however, I have deleted them from my computer and from the Web. The Sync program is giving errors regarding the inability to sync the folders. How can I fix this?
I deleted all my files from Docs but it still shows I am using 2.05GB of space
I was having trouble uploading more files because of the 1GB/user limit. To troubleshoot, I deleted all of my files including cleaning up the trash. However, when I go to Storage Details it's still showing I used 2.05GB of space. What could be the problem?
Used Storage Quota
My Zoho Docs Used storage showing 6.47GB and Total storage 5GB. So it is over quota. I don't think it is the case, because i don't have that much data on my Zoho Docs account. I deleted data from Trash but it doesn't help much. Can you please check my Used storage and recalculate it if needed?
Zoho Docs Desktop app unable to sync since yesterday
On two of my computers, the Zoho Docs syncing app seems to error with "Cannot connect to server. Please try again later." This problem has now persisted for more than 24 hours. I have checked that this is not a problem with my network: I am able to
Zoho Docs directory location always add suffix
I was trying to configure Zoho Docs (windows) apps settings. But when I wanted to change the Zoho Docs folder, it always add "Zoho Docs" child directory whatever directory I select. It is technically a bad idea. So is there any way I can select the folder without "Zoho Docs" child folder inside my directory?
Norwegian translation of Writer
I have used Zoho for many years; and I have wished for quite some time for a better Norwegian translation of various modules. I am now using Writer, where part have been translated. However, hitting the share button the dialogue which appears in not Norwegian, but Lithuanian. I have offered my assistance in translating several times, but never received a proper response. Regards, Erik
times are changed to negative in zoho sheet (community post)
When I enter a time, like, say 6:55am, zoho sheets used to put 06:55:00 in the cell. That's how it worked yesterday 11/14/2021. Today, 11/15/2021, zoho sheets puts -17:-05:00 in the cell. That's negative 17 and negative 05. -17 -05 as if it's the time
Annoying flaw in the mobile Zoho-DOCS app (Android)
When playing an audio file from the Android Zoho-Docs app it stops playing when the screen of the phone turns off. Scenario example: You are on your bicycle listening to an audio file and the file stops playing each time the screen of the phone turns
relocating to different drive
L.S. I want to move the Docs and WorkDrive location on my computer to a different Hard Drive (since it automatically installed it on my small C drive). However when trying to follow the instruction on how to do so, I get stuck right at the beginning,
When I open ZohoDocs Syncs, I get garbled characters.
The filenames displayed in the recent update of Zoho documents are garbled. Please tell me how to fix it to the correct Japanese display.
Zoho Docs not syncing on new PC
I just installed Zoho Docs 1.10.3 on a new Win 10 PC. I logged in it says in system tray 'syncing'. But, I don't see any of my folders in the Zoho Docs folder in Windows explorer after about 20 minutes of waiting. I do see all the folders checked in
No users can access documents/sheets in Zoho....
No one in our organization is able to successfully access any sheet or document, shared or not. We either get an error message or endless loading. We can't continue having issues like this - we rely on our shared documents for operations within our
Zoho Docs Windows client does not sync
Zoho Docs Windows client does not sync since many days. I have sent the logs to Zoho support. But I have receive no answer since a week.
Lost access to documents and folders in Zoho Docs
I've lost access to 2 folders and the associated documents in them, which I created earlier this week in Zoho Docs.. I can still SEE the folders and the document, but whenever I or anyone I shared them with attempts to access them we get the message
Anyone experiencing status not updating when uploading a file?
I've been trying to upload a file, the upload bar is full, but the upload status just sits there and hasn't changed? Tried reloading the page, but it's not uploading the file. Anyone has this problem?
Missing Files
Hello, It seems that files are being uploaded to the server from my desktop just fine but not downloaded to my laptop for sync. The folders are being created but the files are missing. So when I am looking for a file on my laptop it is not there, or it is the older version. To fix the issue I download the files from the server to my laptop but then they get uploaded back to the server and now there are double files, but the server doesn't recognize that these are the same files. See attached screenshot.
Files not syncing
I originally had an issue with outlook requiring a fresh window install. As a result, existing files in the Zoho sync folder were deleted as part of the fresh install. I reinstalled the zoho docs desktop application and it looked ok having downloaded
Problem when choosing Folder as output settings for doc merge from Form submission
Dear community, I hope this email finds you well. Lately I have been unable to choose a folder as output setting for the final doc after a merge from a form submission. At least 2 months ago, I was able to choose the output folder. However, now when I
ZoHo Docs document deleted
I had a file that was my only document I had here and it was deleted. I'm not sure what happened or why but I don't remember deleting it. Was Zoho updated recently because that is the only thing I can think of. I know I probably won't be able to get the file back but I was just asking if it was possible. If it helps the car had a bunch of vehicle makes and models.
Zoho Document Not Loading
When trying to access certain, seemingly random documents on my computer, I am met with a perpetual loading screen. It doesn't seem to be related to whether the document was created natively or imported, the document in the error 1 screenshot is imported
How do I disable Docs?
I have seen posts where if Docs and Workdrive are both active the default is docs. I am a ZOHO One user (1 user only) I have had Docs active but have never used it (no files saved) and when Workdrive was released I started to use it and I'm very happy
Sharing Video's in Zoho Docs with clients via email the video does not play on a mobile device
If you share a video that is saved in Zoho Docs via a shared web link it plays brilliantly on a PC, however the video will not play on an iPhone or an Android phone. Does anyone know how to solve this? Thanks Nick
Zoho Docs Used Quota
Hello, My used quota is reported 6.35gb over my 5gb limit, but i have actually very few files in it... Less than 1gb. Can you please solve this?
Can't Set Default Font For Headings
I recently transferred to using zohowriter, and I'm struggling to figure out how to set a default font/formatting for anything other than the normal body text. When I select a heading set to my liking, I can hit the Default button and it gives me the
Zoho Spreadsheet Stuck / Loading Screen
My Zoho Spreadsheet keep loading and stuck. please assist.
Cannot delete folder from docs trash
I had deleted a shared folder and can see it is in the trash When I try to delete it from trash, a popup comes 'deleting' but nothing happens This is a big folder and I'm stuck out of space till this folder gets deleted!
unable to filter in zoho sheets
Hello, I'm unable to filter in zoho sheets, I press on the filter button and nothing happens.
Zoho docs
Hi sir please check zoho docs insert option not working insert tabe and name manager not woriking good
ZoHo Docs app Ubuntu doesn't redirect.
Hi I am using the Dutch ZoHo docs app for Ubuntu. It is my first time I want to use it. I have to give in my mail address, password and after a click on a button a number send to me by phone message. Then the app say Redirect to application.... Press here if redirect doesn't work. I press, nothing. So, ZoHo docs is an application that doesn't work so far.
Can't convert or open a Excel / ZSHEET file with Password
Hello there guys As the title implies we're having some issues when trying to upload/Convert an .xlsx file to .zsheet or even open it using Zoho Docs since I'm getting an "Unable to open file" when I double click (which seems logical being that it's password protected) Are there any plans on implementing a Password prompt when trying to open an Excel Sheet that already has a Password? Kind Regards Christian Lundstedt
Zoho project Dropbox
Hi the sync with projet and dropbox is not working proprely it duplicate file in dropbox and does not sync correcly please replace the document management with Workdrive
Dropbox Sync with project
Dear All I have noticed some issues with dropbox sync 1) when i put a new file in the dropbox folder even with continuous synch the file does not appear in ZOHO document even after 20 minutes I need to stop the sync and redo it So Zoho has duplicate all the document in ZOHO documents from dropbox wich is a bug it means that if you stop restart the sync then all gets duplicate Zoho sync needs to checkif document already exist and not duplicate it If i put a document in ZOHO it goes immediately to
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