Important Update on Sendmail Statements in Custom Functions
Hello everyone, We have an update regarding the use of the sendmail statement in custom functions. We plan to allow only verified email addresses as 'From' addresses for emails configured in sendmail statements starting December 1, 2024. This change aims
Find out which column was updated in a Zoho Sheet
I would like to set up a trigger when any column is updated in my Zoho sheet. I can easily enough determine which row was updated, but is there a way to know which column was updated. My plan would then be to build a map that would drive some behavior
'source' user for connections
Hi. need to pass some information from a Flow webhook to me on Cliq. For this I must configure a connection and in this connection I must configure a user as the sender of the message. Which user would I use? If I use my username, the error says 'You
Zoho Sign - dropdown fields not showing Zoho Flow
I have a Zoho Sign application form that I pre-fill via Zoho Flow, following a telephone call. The signer can change the information in the pre-filled fields, if there are errors. The sign template has a number of fields - some text and some dropdown.
Send e-mail with attachments
Dear Zoho, How is that possible in Zoho Flow to send an e-mail with attachment? Just a simple example: Zoho Flow checks my Zoho mails and if the conditions starts the trigger then I would like to send an email with the original email's attachment. Any idea? BR, Adam
Zoho Flow triggers not working
Hi , I have set up a flow which triggers when a new record is created in a Zoho Creator app. This flow works great when I initiate the flow with "test and debug". However the flow does not trigger in live mode. I have tested all the connections used
Branching codes for updates/revision before going live again
Hello Zoho Flow and Deluge team, Currently, there is no way to create a branch of the existing code and having to copy existing code is creating many custom functions littering and making finding a custom function and especially finding the correct custom
How to Deal with Double-Fired Webhooks
I have a Flow that is triggered by a webhook. Occasionally, the source of the webhook will "double fire", i.e., it will send out two webhooks with the same information within a second of one another. This causes two iterations of the Flow to happen, and
Get return value from PowerShell Script - On Prem
Dear all, I just would like to understand how to get the result returned from a PowerShell Script. I have tried both: return $variabl and Write-Host, but it does not work at all.
Zoho Flow is not updating when we add new functions
I am having an experience for the second time now and it has gotten to the point that I cannot deal anymore. We have a flow that was built, when we go in to make changes or replace a current function with a new function the flow is still calling the
Filter setting for SALES ORDER UPDATED trigger : Field to look for new updates
Hi there. I have a flow that is supposed to run on ANY update to a sales order but it's currently being filtered, presumably by [field to look for new updates]. What value is required in this field to allow the flow to trigger on any update to the sales
Image problem between Zoho Desk and Zoho Project
Hello, We have a problem on image transfer between Zoho Desk and Zoho Project with Zoho Flow. When we want to retrieve the ticket content to create a task, the image does not work. What can we do? Example : Ticket content : Task content : Flow :
Zoho Flow Debugging
Hello I built a custom function that takes input via a webhook trigger into the flow. The custom function has input as strings and I have one single line that info each of the variables to debug. However, for each of the tests (instances of webhook triggers)
What should we do about this "Your custom functions are taking too long to execute" message from the Support team?
Hi Flow team, We were recently made aware that some of our custom functions took too long to execute in different Zoho Flow organization, see email below. It seems that there isn't a tool available to pinpoint which specific custom functions are causing
Zoho Forms currency field to Zoho CRM currency field : unexpected input type
Hi, I posted this issue to support and didn't get a satisfactory response, so I am posting this here. I am integrating Zoho Forms to Zoho CRM with Zoho Flow. When I map currency fields form Zoho Forms directly to Zoho CRM currency fields, I get the error: "Invalid input. The expedcted input type is currency". Support told me that Zoho CRM currency field is expecting an integer. It seems like zoho Forms output is string. What would be the workaround to map Zoho Forms currency fiedl to Zoho CRM currency
Option for Null Response as Error
Null responses from applications are not treated as errors in Flow by default, and I understand the reasoning for that. There are many cases where a null response is perfectly acceptable and not indicative of an error. However, there are many instances
How to make one code flow run for multiple people in the org
Hi Folks, I have built a flow to transfer a Zoho calender event as Zoho CRM module record. The code works perfectly as needed. But the issue is I want the same functionality for others in our org. It is showing only my calendar in the selection trigger.
Is Zoho Flow down for anyone else?
There was an error. I can't see any records and the flows are not functioning properly. It just says " Request was rejected due to server error"
Triggers in Zoho Flow
If we upgrade our Zoho Flow, will the amount of triggers increase on a flow? I work for a touring company and I am automating our itineraries that we send and I can no longer add any other triggers. We have around 200 templates in English and 200 in Hebrew.
Mercury Bank Integration
Mercury Bank is a fintech company in the US that is quite popular with startups, e-com companies, and other businesses. https://docs.mercury.com/reference/welcome-to-mercury-api Unlike most traditional banks, they have a full-featured API that allows
pull data from Google Sheets in chatgpt prompt issue!
Hi I have created a workflow for performing a specific prompt using ChatGPT to analyze data in multiple cells in column A in Google Sheets and choose the variable name for the column, but ChatGPT can't see the data in column a the workflow runs but the
Cliq Channel Message Trigger in Zoho Flow
Dear Zoho Flow Support Team, We are writing to request a new trigger option in Zoho Flow that allows workflows to be initiated when a message is added to a specific channel in cliq. Currently, Zoho Flow lacks this essential trigger, limiting its ability
My Zoho Flows are not running
Hi Team, Do you have any issues with Zoho Flow now? None of my Zoho Flows are running. It runs when I go to the Builder and I do a test. However, when I exit the builder and do edits to trigger a flow, it does not run. I have Books, Inventory and CRM
Add Comment/Notes to Each Action in Zoho Flow for Internal Documentation
It would be great if Zoho Flow could introduce a field to every action where we can make an internal note about why we are doing something with a specific action. This is especially helpful if more than one person from the organization handles automation
Calling Flows from other flows
Hello, I have to manage multiple flows, triggered by different webhooks. I noticed that all of them have common blocks (creating a CRM account or updating the account accordingly plus addind notes and tasks). I would like to optimize the flows. My idea
Multiple survey trigger event
Can we have a Zoho Survey trigger event that allows us to select more than one survey? I have a series of 10 surveys in Zoho surveys that are all linked together and to my CRM. I want to create a flow that 1) is triggered when any of my surveys is completed,
Connect CRM with Zoho Creator Dev stage
Hello. I'm developing an application integrated between Zoho CRM and Creator. Do you know if its possible to connect Zoho Flow to the Dev stage on Zoho Creator. Currently I can only seem to be able to connect Flow to Production stage in Zoho creator App.
Is possible modify the field Modified_By on flow?
Hi Zoho Flow Team, there is some possibility for to modify the field Modified_By ?, ecah time i saw in the history mi name, for example: Regards, Pablo
Expanded Channel Access for administrators in Cliq Integration
Dear Zoho Flow Support Team, We are writing to request an enhancement to the Zoho Flow - Zoho Cliq integration. Currently, to access and utilize a Cliq channel within a Zoho Flow, a user must be a member of that specific channel. This limitation restricts
Accessing Custom Fields in Zoho Booking in my Zoho Flow
Hi In Zoho Bookings I have created some customer fields in my booking form and on is a field called "How do you want to me?". The options are: Telephone Call Video Appointment Visit our Office I want access this field in Zoho Flow So I can send a different
Creator record failed to save due to invalid date format
Hello. I'm building a Flow that should create a Zoho Creator Record once a CRM contact is created or updated in CRM. I have a check that search if Creator already have an associated record created for that contact and tries to create one if not. The problem
Zoho Flow Actions for Zoho One Departments and Users
Dear Zoho Flow Support Team, I'm writing to propose a new feature set that would significantly enhance the functionality of Zoho Flow by integrating with Zoho One departments and users. Current Challenge: Zoho Flow offers a powerful automation platform,
Enhance Delay Configuration in Zoho Flow
Dear Zoho Flow Support Team, We are writing to request an improvement to the delay configuration process within Zoho Flow. Currently, users are required to manually enter the exact delay duration (e.g., "2 days") in the delay block. This can be time-consuming
Creator record updated by script
I have a Creator app where data is recieved every morning at 6 am, I want to run a Flow whenevr a record is updated and fire off some actions. However it appears that the Flow only triggers when a user updates a record, not a creator deluge script. Can
Decision Step Not Showing the Logic
It's not uncommon that when we enter a Live Flow and open up a decision, the logic is not showing up to us on the front end, even though it is processing properly. Here is what I see when I enter a Decision step for a live flow: As you can see, it looks
Adding clickable url in ticket Zoho Desk
Hi. I want to add a clickable url in the ticket description in Zoho Desk. At the moment, the link is correctly generated in Zoho Desk, however, the link is not clickable
Trouble updating a spreadsheet created with Flow
Hi All, My basic problem is the following: I have a Creator App and whenever a customer record is created, I want to create a spreadsheet titled with their name/record ID etc, and then update this spreadsheet with a new line any time certain parts of the customer record are changed. These fields of interest are in a subform. This creates a sort of "audit log", which I intend to use in Analytics. I can create the spreadsheet when the record is created. However, when I move to the next step in the
ZOHO Flow suddenly generating CORS errors
We are writing an application that as of yesterday stopped working since our JavaScript calls to ZOHO Flow have all suddenly stopped working. The error is the dreaded CORS error: has been blocked by CORS policy: Response to preflight request doesn't
Zoho flow can't see filled in single field entries?
Hi everybody I have a question I can't seem to find the answer to. I am testing a simple flow that creates a module entry in module B anytime I create an entry in module A in Zoho CRM. Hi all, here is my issue: If I manually add details like first name,
InvokeUrl API Call failing from Deluge Script in ZOHO Flow
Hello, I have been wrestling with an API call placed from a ZOHO Flow via a Deluge Script. For some reason, only calls that contain nested JSON structures seem to be failing. When I say fail, I get a response saying that API parameters are missing when
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