The expected input type is jsonarray."
CRM says "Invalid input for Product_Details. The expected input type is jsonarray." I have searched the forums and it says that one needs to create a custom funtion. As I am not familiar with JavaScript I need advise her.
Fetch function not working for Zoho CRM
I have a simple flow setup from Zoho forms to Zoho CRM. Upon submission, the form creates a record and the flow creates another record. I implemented a delay, and then created a Flow to fetch the record created on form submission. However, Flow cannot
Flow to send Zoho Desk data to Power Automate endpoint not working
Hi there, I have created a Zoho Flow to trigger when a ticket update is made in Zoho Desk and this then sends data to a Power Automate endpoint that I have created using their 'When a HTTP request is received' trigger. I keep getting the below error when
How to initiate a Zoho CRM function from Zoho Flow
I may be asking a stupid question but I have a function in Zoho CRM that I would like to initiate from Zoho CRM (it has a connection I would like to use). I need to pass a string variable along. Is there anyway to have Zoho Flow "click on a button" for
Set Variable won't pick up map key pair values?
I've created a flow that will extract email content from a message and during testing it shows the map and all the key pair values setup correctly. I add a step to create a new variable to then extract name, email, phone number from the map and they all
Flow Delay and Filter Decisions Not Working
Anyone else having issues with flows? I have now at least 3 flows that all of the sudden stopped working, and support is super slow. These flows especially are key to operating our business, and now not working we are struggling. These flows have worked
How to Sync Zoho Sheet with Zoho CRM both ways?
I would like to add/edit zoho sheet from zoho CRM and viceversa, I am trying to use Zoho Flow for that. It works fine when updating a CRM record from zoho sheet, but when the record is updated from the CRM the record will not be updated on the spreadsheet,
Using Multi-Select Lookup Fields from Zoho CRM not loading
Is it possible to fetch the data from a Zoho CRM multi-select Lookup field using Zoho Flow? I have two modules: - Courses (based on the Products module) - Students (Custom Module 2) And a linking Module Enrolments (linking students with courses). I am
Updating a Zoho Campaigns contact with a calculated field from Google Sheets
Hi, I'm using Zoho Flow to add a new row to a Google Sheet based on a new contact being added to Zoho Campaigns (columns A-H get updated with contact field values from Zoho Campaigns). The next column over, Colomn i, is set up so that a score is automatically
Paypal Flow query
Hello I'm struggling to solve a paypal-> flow related problem. I have the hook in place and am receiving data from the payment complete trigger, for new and reccuring payment... after some decision filtering a new 'Subscription' module entry is created.
Extracting phone number from variable
Hi. I've created a flow between Calendly and Zoho CRM. So when someone schedules a meeting in Calendly, there is a lead created in Zoho CRM. However, I am not able to fill in the phone number field in Zoho CRM, because the phone number is included in
Add option to clone Zoho Flow actions after those actions have been pre-filled
Hi Zoho Flow team, One feature that would be super helpful for organizations that have to use Zoho Flow for many of their workflows is the ability for them to be able to quickly clone an action already in use in a Flow. The cloned action would contain
Integration Calendly, label Premium: what does this mean?
Hi. I'm searching for a Calendly integration. I've discovered that Zoho Flow has this connection. However, there is a label 'Premium'. What does this mean?
Date Flow Conversion in Flow! I can finally rest in peace!
Date Flow Conversion in Flow! I can finally rest in peace!
Zoho Flow (Typeform to Recruit) - Internal Server Error
I made my first Zoho Flow (YAY) and I unfortunately am getting an Zoho Recruit Internal Server Error. The Flow is ... When someone completes the Typeform They select they do not have a drivers license. Their application status becomes unqualified. See
Is there any way to collect the email and/or name of the submitter from Zoho Forms?
Is there any way to collect the email and/or name of the submitter from Zoho Forms?
Set Static Value to Multi-Select Lookup Field - From Zoho Form to Zoho CRM
I'd like to set the value of a Multi-Select Lookup field in an entry in the Lead Module, using Zoho Flow, Currently, the Flow is completed, but the field remains empty. We receive an entry from a Zoho Form, and we use Zoho Flow to "Create or update lead"
Is there anyway to import Clients from Zoho CRM or Projects from Zoho Projects into Zoho People via API or Zoho Flow?
Is there anyway to import Clients from Zoho CRM or Projects from Zoho Projects into Zoho People via API or Zoho Flow?
Zoho Flow - Help- Typeform to Recruit
Hello! I am trying to make a Zoho Flow in which when the Typeform is completed AND someone indicates they do not have a drivers license, their status is changed to Unqaulified, in the Applications module. I would use the EMail Address in order to reference
Sending SharePoint list data to Zoho Desk through Zoho Flow
Hi there, We have a SharePoint list containing a number of fields and we would like to send this list data to Zoho Desk dynamically through Zoho Flow so that when a new list item is added, a ticket is created with the relevant fields populated and when
Creating a project with Zoho Flow and with date custom field fails
Hello, I think I found a inconsistency in how Zoho handles dates. Let me explain, as it took me 2 hours to figure out where the roblem lies, and didn't found a solution I'm using a Zoho Flow flow triggered by a Zoho CRM new Deal. The Deal has 2 date fields
Not able to set update a module entry with a Boolean variable
I am creating a Flow where if certain requirements are met, I want to update a checkbox in Zoho CRM's Cases module labels "Paid". I am just not able to figure out how to update the value. In "Update module entry" the variable is displayed as text, so I have to input something. I tried: true, 1, yes, True, Yes with no luck. Whatever I do, I get the same error message as a result: "Invalid input for Paid. The expected input type is boolean." Any know what I'm doing wrong? Thanks!
Using Bigin CRM - Mandatory Field: Parent ID (Map the se_module ID here)
Hi All, We're using Bigin CRM and I'm attempting to create the following Flow: When a field is updated in a Deal/Request then an automatic note gets inputted into that same Deal/Request. 1) Deal Updated 2) Add Note There is a Mandatory Field: Parent ID
Organization info not found in request
So, I have been having this issue lately. The flows were working absolutely fine before. But since this year I've been receiving this error "Zoho Marketing Automation says "Organization related information not found in request." What could be the problem?
Flow is in black down
Hi, I'm working on creating flows from scratch. But after various attempts Flow now is down. How could I reattivate?
Zoho Flow <> Typeform integration options
Hi Zoho team! Zoho Flow offers very limited options working with Typeform Only 1 Trigger option : Entry Submitted and even for this option the Variable list is very limited. Example Use case : Option to map typeform variables "Survey URL" & "Survey Title"
Sending CRM Email from Zoho Flow
Hello, I am receiving this error when I attempt to send an email from a template in the CRM through Zoho Flow: Zoho CRM says "the related id given seems to be invalid" I am currently using the contact ID in the Entity ID field. I've also tried the Template
Is there a way to sync Google Drive and Zoho Workdrive?
I don't want to migrate from one to the other, I want them to sync on ongoing basis.
Change of Ownership for Zoho Flow Apps
Hi there, How can I change ownership of a zoho flow connection or app from a user who has been deactivated to a different active user? "This app has been deactivated because the team members who originally installed it are no longer regular members of
Prestashop Connector
Hello, This is really a terrific addition to the Zoho Suite. I've been looking into Integromat as a similar solution to bridge between Prestashop and Zoho. Can Zoho add a Prestashop connector into Flow? Thanks, Bryan
PrestaShop Integration
Hi, Will you be adding PrestaShop integration to Zoho Flow? Thanks, Matt
When CRM Client:Products related list is updated, update same in Desk
My use-case is that when a user updates a Client(Account) in CRM (specifically when the associate and disassociate Products with that Client/Account) we want to see what related Products were added or removed. Then in Zoho Desk, we want to associate and
Zoho Desk fetch Related Products (products related to the Account)
When working a Ticket in Zoho Desk, Our Agents need to easily see what services the associated CLIENT/ACCOUNT has. This information is in Zoho Desk, but it's buried 3 clicks deep. The best workaround I can come up with would be to add a custom field "Clients
Update "member status" in CRM campaign
Dear Zoho Community: I'm trying to update the below field in CRM Campaigns via FLow (Member status) the problem is, I can't seem to find it in any CRM building block. I'm assuming it's "update related module entry" but that field does not belong to Campaigns
cannot create a Ticket in Zoho Desk with Fetched contact
I have a flow which fetches a contact from Desk and creates one if it does not exist then creates a ticket with that contact associated. The problem that I am running into is when I create a contact, I have the contact ID field available to use when
On Zoho Flow: Zoho CRM says "Invalid input for Email. The expected input type is email."
I am currently trying to integrate Home Advisor with my Zoho CRM using Zoho Flow. This error came up and I'm a little confused on how to fix it. Can anyone help me with this?
Flows Being Delayed By Hours
We have multiple flows being triggered by different apps that are taking hours before executing today. Some examples: Calendly to Flow Also Zoho Checkout to Flow As well as Webhook processing being queued for hours: Any reason why Flow is operating with
Zoho Flow to Zoho CRM says "Invalid input for Phone. The expected input type is phone."
Hi everyone, I created a webhook to pass data from LinkedIn Sales navigator to ZOHO FLOW. Here the simple FLOW In the image you can see the JASON, where the phone number is passed with the suffix "MOBILE:" which I think creates problems for ZOHO CRM.
Zoho flow - fetch mail
Hi, So I'm trying to fetch content of an incoming mail and add it as comment in a task in Zoho project. Is this possible with Zoho flow? If so, can i get some instruction on the Gmail fetch action. I don't know what the variable name and message ID is for and couldn't find any information how to set the fetch to fetch the email content.
How can I trigger a flow action only once while updating contact?
Hi, we have a trigger to merge&mail file when the field YYY is filled out. For this acion I used "Create or update module entry". But unfortunately we get tens of email on a day with this merged file, because the contact is being regularly updated. The
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