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                                        • Announcements

                                        • Ensure Consistent Service Delivery with Comprehensive Job Sheets

                                          We are elated to announce that one of the most requested features is now live: Job Sheets. They are customizable, reusable forms that serve as a checklist for the services that technicians need to carry out and as a tool for data collection. While on
                                        • Use Zoho Flow to Supercharge your Zoho FSM Integrations

                                          We are thrilled to announce that Zoho FSM is now included in Zoho Flow - Zoho’s powerful no-code integration platform. With this, you can connect Zoho FSM with your most-used applications—without requiring technical expertise. What does this offer? Zoho
                                        • Smart Scheduling via Agent Confirmation

                                          We’re excited to introduce a smarter and more streamlined way to manage dispatched service appointments in Zoho FSM! Feature Highlights Field agents can now approve or reject service appointments assigned to them—helping reduce unnecessary workload and
                                        • Multi-language Support Expanded!

                                          We are delighted to share some exciting news following our previous announcement about multi-language support! Our multi-language capabilities have been significantly enhanced to better serve our growing and diverse user base. Below is the complete list
                                        • Introducing the Germany Tax Edition !

                                          Whether you're operating within Germany, trading outside the country, or dealing with customers within or outside the EU, our new Germany Tax Edition makes navigating the complexities of VAT management a cakewalk. Our Germany tax edition allows you to
                                        • Most Discussed Topics

                                        • Issue with Missing Scope for Creating Service Report via Zoho FSM API

                                          Hello @Latha Velu , I am currently working on creating a connection to create a Service Report in Zoho FSM using the API. However, while configuring the required scopes, I noticed that the scope ZohoFSM.modules.ServiceReports.CREATE which
                                        • Zoho fsm scheduled maintenance dispatch

                                          Hi, I'm reaching out regarding an issue I'm encountering with the Scheduled Maintenance feature in Zoho FSM. I’m trying to configure it so that it automatically dispatches all maintenance jobs scheduled within the next 150 days, starting from today. However,
                                        • Admin and Dispatcher Users show as Field Technicians in Dispatch Module?

                                          Hi Zoho, Our Admin and Dispatch user both show up as Fied Technicians / Field Agents in the Dispatch module, but they most certainly should not be assigned to any of the work orders and service appointments. These users are NOT service resources. How
                                        • Admin and Dispatcher Users show as Field Technicians in Dispatch Module?

                                          Hi Zoho, Our Admin and Dispatch user both show up as Fied Technicians / Field Agents in the Dispatch module, but they most certainly should not be assigned to any of the work orders and service appointments. These users are NOT service resources. How


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