External sharing of Knowledge manuals
Hi team, We operate software as a service and want to use Learn to provide our CUSTOMERS with access to up to date manuals online. We could do that in Zoho Wiki, but how-to provide this capability is not obvious to us. How do we solve this problem nowZoho Learn and Portal
Hi, A training company would like ot use Zoho One and they're asking about using Zoho Learn for training and follow up of the customers trainees. They 'd also like to be able to use Meeting for general training sessions. I'm not sure to understand howNo longer have an option to save any articles as draft
Since I upgraded our account yesterday, I no longer have the option to save articles as a draft it seems. I have a Publish button and the exit button has a 'Save & Close' (which you would think would save as draft but it also publishes it). And if I closeHow do you even set up Zoho Learn to use as documentation?
I've created documentation inside of Zoho Learn that I now want to share with staff... How do I even do this? Surely it is possible to create a link and then share that with other people so they can view the documentation without the need to make everyoneProblem with loading of the editor at Zoho Learn
The editor of the content at the Zoho Learn app is very unreliable. Sometimes it loads infinitely. Sometimes when clicking to edit existing content it loads an empty page.Custom templates
Do you have to upgrade to be able to use custom templates? Because I was using a custom template with the set font and styling for for headings (h1 - h6) because it is not possible to set any defaults and now I can't use it (so I assume my trial expired).How can we embed an Instagram post into an article?
Struggling to figure out how to embed a post from Instagram into an article. I can see the embed option but when pasting the embed code into this, it says it is invalid code. 🤷♂️ Example embed code:- <blockquote class="instagram-media" data-instgrm-captionedWhere can I globally set my dictionary to UK for entire platform
I have to manually change the dictionary from default US to UK on every article and I could not find anywhere in the settings to change the default dictionary. Can this be done?Manual Templates and Hub Templates
I have created a template using the default template as a guide. I have saved it as a custom manual template. How can I change this to a Hub template? When I try and create a hub template, it doesn't show me the default templates or the manual templatesExternal sharing - Word of the day #19
External sharing allows you to share your manuals with users outside your organization. With Zoho Learn's external sharing, you can create a public URL for your manuals to allow access for users who are not part of your hub. You can also set a passwordZoho Learn - Periodic review of knowledge articles
Is there a way to schedule a periodic review of articles to ensure they are still accurate and up to date? Some information we may want to review every 3 months, once a year, or every couple of years. It would be nice to have that scheduled for reviewWorkdrive integration
Hello It's so weird that we can't import videos directly from workdrive into learn as zoho apps are supposed to be fully integrated Work Drive is an essential tool that we use across all apps including zoho projects that organizes us creating the trainingZoho learn Courses integration with zoho people
Zoho learn Courses module is a very Powerful tool that can work as a great replacement to the limited Zoho People LMS So Please Create an integration so that we can connect the zoho learn courses to the assignment of zoho people Performance skills, ThatHow do I add or reference an article from a manual in a lesson?
We have created an extensive knowledge base full of articles. Now we would like to develop a course and lessons for new employees based on the content of the articles. I am not seeing how I add the articles to a lesson. I know we can copy/paste butDoes Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?
Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?Is there a way we could customise our learner experience when loggin in to Learn?
We intend to use Learn to deliver courses to our clients. The current state of the register is: - We invite a new user - They authorise Zoho to create an account for them to access our hub - They land in 'My Learning' instead of 'Explore' As far as weIs there a way to hide Zoho Learn help center from members?
Hello, We're using Learn to deliver courses to clients and we believe that although the dropdown to Zoho help center is a great feature, it might confuse our clients as it does not provide access to our own help center instead (which exists in Zoho Desk,Mobile app
Any plans to add a mobile app in the near future? Any ETA?Follow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.New Course in Learn
I cloned a course in Learn to create a new course and the image on the tile defaulted. How do I change the image in the tile to something relevent?What's new in Zoho Learn- September 2021
Hello there! Zoho Learn has new feature updates to enhance the online training experience of your audience. Here's what's new: Certification Your learners can now receive a certificate once they complete a course. Admins can design custom certificatesZoho One and Zoho Learn
Is Zoho Learn going to become part of Zoho One? If not, why not? Also, if not, what is the closest product offered in the One bundle which is comparable to Zoho Learn? Please help me understand the overall relationship between Zoho Learn and Zoho One.How to setup a homepage showing Recent and Most Read Articles
Hi, We are using the knowledge module extensively. We want to set up a homepage which includes cards for: Top Recent Articles Top Read Articles Top Followed Articles Top Helpful Articles How can we set such a page? We are open to any suggestions offeringEvaluation - Word of the day #25
Evaluation is the process of assessing, grading, and providing feedback for learner submissions. It helps the course authors gauge the understanding and progress of learners in the course. The course author and instructor can evaluate the descriptiveAnswer feedback - Word of the day #24
Answer feedback is a message displayed to learners after they submit the answer for each question in a quiz. This can help make the quiz more engaging and provide additional information or instructions for the learners. The course author can customizeQuestion timer - Word of the day #23
The Question Timer allows users to restrict the time learners spend on each question in a quiz. The course author can enable the Question Timer option in quiz settings and set a time limit for individual quiz questions.Course navigation - Word of the day #22
Course navigation determines how learners navigate the lessons in a course. Zoho Learn provides two types of course navigation: Free flow: Learners can navigate in any random order. They are not required to complete a lesson to go to the next lesson.Publish notes - Word of the day #21
The Publish Notes action allows manual admins and contributors to add notes or instructions while publishing an article in the manual. Published notes will be displayed in the version history of the article. To learn more about publishing notes, visitVersion history - Word of the day #20
Version history allows you to see and track all the changes made to an article since its creation. Manual admins and contributors can see a list of all the draft and published versions of the article and can restore it to a previous version at any pointPolicies - Word of the day #18
Zoho Learn provides hub-level and space-level policies to manage the actions of the users in your hub. The hub admin can decide which users can create spaces and courses in your hub. They can also enable or disable external sharing and email notificationTacit knowledge - Word of the day #15
Tacit knowledge is the type of knowledge gained by personal experiences and is harder to document or articulate. For example, calmly dealing with different types of customers is a skill that a customer support executive develops through work experieDrip schedule - Word of the Day #05
The drip schedule allows you to set a schedule and automatically release your lessons over time. This increases learner engagement and helps authors control when students have access to the course content. Learners can access the content bit by bit accordingBookmarks - Word of the day #17
Bookmarks are a great way to save and organize content that you want to read later. You can bookmark articles and manuals that interest you and revisit them. To learn how to bookmark articles, visit our Bookmarks knowledge base article. To learn how toProcess block - Word of the day #16
Process blocks are a type of lesson in Zoho Learn that can be used to explain a sequence of actions or steps. You can use process blocks to deliver process flows, algorithms, procedures, step-by-step instructions, etc. Check out our Process block knowledgeImplicit knowledge - Word of the day #14
Implicit knowledge is the type of knowledge acquired by the application of explicit knowledge. You can learn how to perform a job from a manual and use this information to determine the course of action to solve a problem. For example, you can learn theExplicit knowledge - Word of the day #13
Explicit knowledge is the most common type of knowledge found in an organization. It is the type of knowledge that can be articulated and documented easily. Explicit knowledge is structured, organized, and easy to store and interpret. Research papers,Export - Word of the day #12
You can export individual articles as PDFs in Zoho Learn. This feature might come in handy when you want to maintain a printable version of your articles or give users offline access to your knowledge base. Anyone with access to your manuals can exportScore - Word of the day #11
Score refers to the total number of points learners earn on a quiz. You can set scores for each question in your quiz. Scoring in Zoho Learn is pretty straightforward. When learners select the right answer to a question, they earn points, which contributeBlocks - Word of the day #10
Blocks help you combine different lesson content types in a single lesson. For example, you might want your learners to read text content, watch a video, and understand a process—all within a single lesson. Block lessons can be used in such cases. ZohoReporting - Word of the Day #09
Reporting helps you monitor the performance of your training materials and articles in your hub. You can get actionable insights from the reports generated in Zoho Learn and make informed decisions to improve results. Zoho Learn's knowledge analyticsNext Page
Announcements
Follow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.What's new in Zoho Learn- September 2021
Hello there! Zoho Learn has new feature updates to enhance the online training experience of your audience. Here's what's new: Certification Your learners can now receive a certificate once they complete a course. Admins can design custom certificatesLearning Series for Zoho Learn
We're excited to announce that we are starting a new learning series for Zoho Learn on Monday, Jul. 19, 2021. Watch this space and get useful information, tips, and tricks to improve your overall Zoho Learn experience.Welcome to the Zoho Learn Community
Hello everyone, We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial. What is Zoho Learn? Zoho Learn is a comprehensive solution that
Zoho Pagesense Resources
Zoho DataPrep Resources
Zoho CRM Resources
Zoho Subscriptions Resources
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Zoho Desk Resources
Zoho WorkDrive Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Sticky Posts
Welcome to the Zoho Learn Community
Hello everyone, We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial. What is Zoho Learn? Zoho Learn is a comprehensive solution that
Top Contributors
Vivek Parameswaran
agonzalez
Lukas Funk
Eric Chrobak