Problem with loading of the editor at Zoho Learn
The editor of the content at the Zoho Learn app is very unreliable. Sometimes it loads infinitely. Sometimes when clicking to edit existing content it loads an empty page.Portuguese
I would like Zoho Learn to support Portuguese language. Especially because my knowledge base will be shared with my customers, and they don´t speak English. Some of the words I would like to be in Portuguese are: "Search" on the search bar; "CollapseIncorrect Article Titles
The article´s titles are showing the title of the previous article I visited. This doesn´t happen on all browsers/computers. Only happened for one visitor out of 6 visitors. This happened on Chrome.Zoho Learn Learners
Hi, do Zoho Learners all need to be 'users'. When I try and add learners it says we are limited to 5 which is no good to us. Thank you.Show "Last Modified" for external viewers
I would like the "Last Modified on" to be visible in articles for external viewers. This is very important so they understand how up to date the documentation is.Redirect When URL Changes
Article URLs can change when you move then to a different manual. Zoho Learn should store an article´s old URLs and redirect to the current url when they are accessed. Why? Because people share articles with URLs. People with old URLs should be ableE-mail notification when article is sent to trash
Zoho Learn should have the option to send automatic e-mail notifications whenever an article is sent to trash. This is very important to make sure your knowledge base isn´t going to be deleted on your sleep.Editing Numbered Lists
When editing articles that use numbered lists, I have run into the issue of not being able to customize. The biggest problem with this is when I need to continue a list from further up on the page, but I have edited a sub-list, and the numbering doesCreating empty articles in bulk to get the final url
Hello, is there a way to create empty articles in bulk? Basically, I just need to get the final url of the article. Thank youUsers
Hi there, With Zoho Learn, do the users of the course all have to have a paying Zoho Account?URL in Zoho Learn won't update
I am updating several links I have in Zoho Learn. When I am in the edit screen I can see that the link is updated. Once I hit publish if I hover over the url it is the old link and if I click it it's the old link as well.Zoho Learn Courses: Elements Disappear
Hello Zoho and Zoho Gurus, In Zoho Learn, we have noticed that certain block elements frequently "disappear". As an example, we had a block text with three columns between two other text blocks. In the edit screen, we can clearly see the values: M = Men,No longer have an option to save any articles as draft
Since I upgraded our account yesterday, I no longer have the option to save articles as a draft it seems. I have a Publish button and the exit button has a 'Save & Close' (which you would think would save as draft but it also publishes it). And if I closeHow do you even set up Zoho Learn to use as documentation?
I've created documentation inside of Zoho Learn that I now want to share with staff... How do I even do this? Surely it is possible to create a link and then share that with other people so they can view the documentation without the need to make everyoneCustom templates
Do you have to upgrade to be able to use custom templates? Because I was using a custom template with the set font and styling for for headings (h1 - h6) because it is not possible to set any defaults and now I can't use it (so I assume my trial expired).How can we embed an Instagram post into an article?
Struggling to figure out how to embed a post from Instagram into an article. I can see the embed option but when pasting the embed code into this, it says it is invalid code. 🤷♂️ Example embed code:- <blockquote class="instagram-media" data-instgrm-captionedWhere can I globally set my dictionary to UK for entire platform
I have to manually change the dictionary from default US to UK on every article and I could not find anywhere in the settings to change the default dictionary. Can this be done?Manual Templates and Hub Templates
I have created a template using the default template as a guide. I have saved it as a custom manual template. How can I change this to a Hub template? When I try and create a hub template, it doesn't show me the default templates or the manual templatesHow do I add or reference an article from a manual in a lesson?
We have created an extensive knowledge base full of articles. Now we would like to develop a course and lessons for new employees based on the content of the articles. I am not seeing how I add the articles to a lesson. I know we can copy/paste butIs there a way to hide Zoho Learn help center from members?
Hello, We're using Learn to deliver courses to clients and we believe that although the dropdown to Zoho help center is a great feature, it might confuse our clients as it does not provide access to our own help center instead (which exists in Zoho Desk,Mobile app
Any plans to add a mobile app in the near future? Any ETA?Follow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.New Course in Learn
I cloned a course in Learn to create a new course and the image on the tile defaulted. How do I change the image in the tile to something relevent?What's new in Zoho Learn- September 2021
Hello there! Zoho Learn has new feature updates to enhance the online training experience of your audience. Here's what's new: Certification Your learners can now receive a certificate once they complete a course. Admins can design custom certificatesZoho One and Zoho Learn
Is Zoho Learn going to become part of Zoho One? If not, why not? Also, if not, what is the closest product offered in the One bundle which is comparable to Zoho Learn? Please help me understand the overall relationship between Zoho Learn and Zoho One.Evaluation - Word of the day #25
Evaluation is the process of assessing, grading, and providing feedback for learner submissions. It helps the course authors gauge the understanding and progress of learners in the course. The course author and instructor can evaluate the descriptiveAnswer feedback - Word of the day #24
Answer feedback is a message displayed to learners after they submit the answer for each question in a quiz. This can help make the quiz more engaging and provide additional information or instructions for the learners. The course author can customizeQuestion timer - Word of the day #23
The Question Timer allows users to restrict the time learners spend on each question in a quiz. The course author can enable the Question Timer option in quiz settings and set a time limit for individual quiz questions.Course navigation - Word of the day #22
Course navigation determines how learners navigate the lessons in a course. Zoho Learn provides two types of course navigation: Free flow: Learners can navigate in any random order. They are not required to complete a lesson to go to the next lesson.Publish notes - Word of the day #21
The Publish Notes action allows manual admins and contributors to add notes or instructions while publishing an article in the manual. Published notes will be displayed in the version history of the article. To learn more about publishing notes, visitVersion history - Word of the day #20
Version history allows you to see and track all the changes made to an article since its creation. Manual admins and contributors can see a list of all the draft and published versions of the article and can restore it to a previous version at any pointPolicies - Word of the day #18
Zoho Learn provides hub-level and space-level policies to manage the actions of the users in your hub. The hub admin can decide which users can create spaces and courses in your hub. They can also enable or disable external sharing and email notificationTacit knowledge - Word of the day #15
Tacit knowledge is the type of knowledge gained by personal experiences and is harder to document or articulate. For example, calmly dealing with different types of customers is a skill that a customer support executive develops through work experieDrip schedule - Word of the Day #05
The drip schedule allows you to set a schedule and automatically release your lessons over time. This increases learner engagement and helps authors control when students have access to the course content. Learners can access the content bit by bit accordingBookmarks - Word of the day #17
Bookmarks are a great way to save and organize content that you want to read later. You can bookmark articles and manuals that interest you and revisit them. To learn how to bookmark articles, visit our Bookmarks knowledge base article. To learn how toProcess block - Word of the day #16
Process blocks are a type of lesson in Zoho Learn that can be used to explain a sequence of actions or steps. You can use process blocks to deliver process flows, algorithms, procedures, step-by-step instructions, etc. Check out our Process block knowledgeImplicit knowledge - Word of the day #14
Implicit knowledge is the type of knowledge acquired by the application of explicit knowledge. You can learn how to perform a job from a manual and use this information to determine the course of action to solve a problem. For example, you can learn theExplicit knowledge - Word of the day #13
Explicit knowledge is the most common type of knowledge found in an organization. It is the type of knowledge that can be articulated and documented easily. Explicit knowledge is structured, organized, and easy to store and interpret. Research papers,Export - Word of the day #12
You can export individual articles as PDFs in Zoho Learn. This feature might come in handy when you want to maintain a printable version of your articles or give users offline access to your knowledge base. Anyone with access to your manuals can exportScore - Word of the day #11
Score refers to the total number of points learners earn on a quiz. You can set scores for each question in your quiz. Scoring in Zoho Learn is pretty straightforward. When learners select the right answer to a question, they earn points, which contributeNext Page
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Introducing Zoho Learn version 2.0
We are thrilled to unveil the latest version of Zoho Learn, now offering extended enterprise training and knowledge sharing for external users with custom portals. Alongside custom portals, we are introducing a plethora of new features in this release.Announcing the early access of custom portals in Zoho Learn
Hello Everyone, We are excited to share with you that the early access program for our custom portals feature is now open! Custom portals give your external audience a place to learn and access resources. In Zoho Learn, you can build unique portals toFollow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.What's new in Zoho Learn- September 2021
Hello there! Zoho Learn has new feature updates to enhance the online training experience of your audience. Here's what's new: Certification Your learners can now receive a certificate once they complete a course. Admins can design custom certificatesLearning Series for Zoho Learn
We're excited to announce that we are starting a new learning series for Zoho Learn on Monday, Jul. 19, 2021. Watch this space and get useful information, tips, and tricks to improve your overall Zoho Learn experience.
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Where can I learn about the features of Learn 2.0?
When I accessed Learn this morning there was a pop-up announcing new features of Learn 2.0, I started to look through it but accidentally got out of it before I could finish reading about it. I'm not seeing any articles in the knowledgebase about it.Introducing Zoho Learn version 2.0
We are thrilled to unveil the latest version of Zoho Learn, now offering extended enterprise training and knowledge sharing for external users with custom portals. Alongside custom portals, we are introducing a plethora of new features in this release.How do I add new users?
Hi, I’m trying to add a user in my organization to Zoho Learn, but I’m unable to assign them the app. When I go into Zoho Learn, the documentation says that I should have an “Invite Users” section, but I’m not seeing that in my settings (screenshot attached).
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