How do I add new users?
Hi, I’m trying to add a user in my organization to Zoho Learn, but I’m unable to assign them the app. When I go into Zoho Learn, the documentation says that I should have an “Invite Users” section, but I’m not seeing that in my settings (screenshot attached).
Are custom portals accessible on the Zoho learn smartphone app?
In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? Thanks
Announcing the early access of custom portals in Zoho Learn
Hello Everyone, We are excited to share with you that the early access program for our custom portals feature is now open! Custom portals give your external audience a place to learn and access resources. In Zoho Learn, you can build unique portals to
Verify Ownership for Google Webmasters
Hello, I found a topic about how to verify ownership for Google Using Zoho Sites. How can I do it on Zoho Learn?
External sharing
Is there an update about the possibility of sharing "Courses" with external users? Had heard of a BETA program but haven't seen any recent movement with this. We would love to participate in the beta program! Where can I apply? @Vivek Parameswaran
Add Zoho Learn as Service (external) in People Plus
Hi, We are planning to use Zoho Learn as our main platform for LMS & Knowledgebase. We don't want to use the LMS in Zoho People. Is it possible to have Zoho Lean as a Service in Zoho People so that our HR and other admin members can assign the courses
Zoho learn Courses integration with zoho people
Zoho learn Courses module is a very Powerful tool that can work as a great replacement to the limited Zoho People LMS So Please Create an integration so that we can connect the zoho learn courses to the assignment of zoho people Performance skills, That
Zoho Learn RTL
Does Zoho Learn support RTL language?
External link to courses in Learning, Zoho Learn
We would like to be able to offer access to Learning Courses in Learn to customers outside our organisation. Is this facility available yet? It appears from other threads we need a Custom Portal access. Is this correct?
Workdrive integration
Hello It's so weird that we can't import videos directly from workdrive into learn as zoho apps are supposed to be fully integrated Work Drive is an essential tool that we use across all apps including zoho projects that organizes us creating the training
Zoho Learn Upgrade
Hi there, I have been trying to upgrade the Zoho Learn to your Professional package but can't seem to find where this is, even under your FAQ's it isn't where this is advised. How can I do this?
Import articles as pdf
I think it is an irony that zoho learn exports articles as pdf but does not support importing the same.
How to setup a homepage showing Recent and Most Read Articles
Hi, We are using the knowledge module extensively. We want to set up a homepage which includes cards for: Top Recent Articles Top Read Articles Top Followed Articles Top Helpful Articles How can we set such a page? We are open to any suggestions offering
Zoho Learn - Custom Portal / Keep deactivated users in reports
Hello, We're trying the new external custom portals. It is a good addition. One issue though. When you add a Quizz/test to the custom portal and an external user uses it. If you deactivate the access of the user because he doesn't need it anymore, that
Can I share a course for external users to complete?
We are an insurance broker and want to create a course for onboarding new agents. Our agents are contractors in a way and do NOT get a Zoho One subscription. Can we share these courses somehow with them? Thanks
External sharing - Word of the day #19
External sharing allows you to share your manuals with users outside your organization. With Zoho Learn's external sharing, you can create a public URL for your manuals to allow access for users who are not part of your hub. You can also set a password
monetizing the courses
Can I add a price for course enrollment ?
External sharing of Knowledge manuals
Hi team, We operate software as a service and want to use Learn to provide our CUSTOMERS with access to up to date manuals online. We could do that in Zoho Wiki, but how-to provide this capability is not obvious to us. How do we solve this problem now
admin access issue
Hi team I have admin access but I am not able to assign the course to the new hire, please help on this issue ASAP
Zoho Learn drip content and discussion board?
Hi- I am a Zoho One customer and a professor. I would like to use the custom portal feature of Zoho Learn to create online courses that my students can access (all external users). Many LMS have the option to drip content to customers, such as a new video
Default language for articles
Hi, Is there a way to set the default language for new articles in learn? I can't find anything in the zoho learn settings. We are a German company, but we are writing everything in English. The editor for new articles always opens with German error correction,
Is there a way we could customise our learner experience when loggin in to Learn?
We intend to use Learn to deliver courses to our clients. The current state of the register is: - We invite a new user - They authorise Zoho to create an account for them to access our hub - They land in 'My Learning' instead of 'Explore' As far as we
Tracking the Progress of All Users
It appears that we have to have a separate user license to track our own training progress inside of Learn. For some reason, an administrator can't have their progress tracked because they administrator the content. So, what are small business owners
File Size
Hi, we have created a course which requires people to upload videos, however it keeps saying their file is too big. What is the maximum size please?
How do I move a Manual to a different Space?
Is it possible to move an existing Manual to a different space from the one it was created in? I cant see the option in either the "About this manual" section, or on the "Spaces" page.
Show tags alongside article names
Hello, is there a way to show article tags alongside articles name in the chapter menu (Zoho Learn)? Here's an example:
Need Help Determining Fit For Learn in External-Only Document Repository Scenario
Hello Zoho Learn community, I have a question that's been really perplexing. I hope you can help. I always have the feeling that Zoho might be the greatest business platform ever created, but then I go into the actual tools and the online information
Collapsing Chapters by Default
Hallo I've created a few Manuals in Zoho Learn which contain various Chapters with multiple Articles. When I open a Manual all Chapters are expanded showing all Articles in the Manual. I can collapse this down by clicking the "Collapse all" button above
Problem with loading of the editor at Zoho Learn
The editor of the content at the Zoho Learn app is very unreliable. Sometimes it loads infinitely. Sometimes when clicking to edit existing content it loads an empty page.
Portuguese
I would like Zoho Learn to support Portuguese language. Especially because my knowledge base will be shared with my customers, and they don´t speak English. Some of the words I would like to be in Portuguese are: "Search" on the search bar; "Collapse
Incorrect Article Titles
The article´s titles are showing the title of the previous article I visited. This doesn´t happen on all browsers/computers. Only happened for one visitor out of 6 visitors. This happened on Chrome.
Zoho Learn Learners
Hi, do Zoho Learners all need to be 'users'. When I try and add learners it says we are limited to 5 which is no good to us. Thank you.
Show "Last Modified" for external viewers
I would like the "Last Modified on" to be visible in articles for external viewers. This is very important so they understand how up to date the documentation is.
Redirect When URL Changes
Article URLs can change when you move then to a different manual. Zoho Learn should store an article´s old URLs and redirect to the current url when they are accessed. Why? Because people share articles with URLs. People with old URLs should be able
E-mail notification when article is sent to trash
Zoho Learn should have the option to send automatic e-mail notifications whenever an article is sent to trash. This is very important to make sure your knowledge base isn´t going to be deleted on your sleep.
Editing Numbered Lists
When editing articles that use numbered lists, I have run into the issue of not being able to customize. The biggest problem with this is when I need to continue a list from further up on the page, but I have edited a sub-list, and the numbering does
Creating empty articles in bulk to get the final url
Hello, is there a way to create empty articles in bulk? Basically, I just need to get the final url of the article. Thank you
Users
Hi there, With Zoho Learn, do the users of the course all have to have a paying Zoho Account?
URL in Zoho Learn won't update
I am updating several links I have in Zoho Learn. When I am in the edit screen I can see that the link is updated. Once I hit publish if I hover over the url it is the old link and if I click it it's the old link as well.
Zoho Learn Courses: Elements Disappear
Hello Zoho and Zoho Gurus, In Zoho Learn, we have noticed that certain block elements frequently "disappear". As an example, we had a block text with three columns between two other text blocks. In the edit screen, we can clearly see the values: M = Men,
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