Zoho mail can send but not receive
I can send emails but not receive them
Unable to verify DKIM :(
Hello, I had setup DKIM about 10 days ago, and it still is unable to verify. Every time I click on "Verify" button it gives me: "We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins
Edit vacation responder of another user
One of our employees is not reachable due to holidays but has an embarrasing mistake in their vacation reply. Can I as the owner and admin somehow access their settings and change it?
Can't sort on e-mail date? Newest not on top
A simple questions but can't figure it out in the new Layout of Zoho mail; I want the latest e-mails on top, and when i scroll down the older ones, where can we sort on this? Thanks in advance,
Can't change the sender name.
I change the sender name on the "send mail as" option already and save it. it's like "ABC.Tech<support@tech.com>", but once I send an email to others, they receive the email is still "Support<support@tech.com>". So what happen it is?
Can't delete old alias.
Hello, Same problem as others have had. I had an old domain, and set up an email address with that old domain. I got a new domain, and deleted the old domain from zoho. But, the old email address remains as an alias. This is even worse because the old alias appears to be default (even though it is not primary). I don't know how many emails I've sent from the wrong alias by mistake. I can't find how to make my primary address also default. I can't delete the old alias. The error "The input passed
Como posso mudar o nome do remetente?
Olá, quando cadastrei o email, inseri meu nome pessoal. Queria saber aonde eu altero o nome do remetente pra inserir o nome da empresa/ Obrigado
Zoho Mail view/layout on mobile browser is unusable. Not using the mobile-friendly view?
This is the view I have and I can't scroll left or right, it's just stuck looking at this corner of the page. I can select emails and it tries to present them but as you can see it's in a tiny section. I couldn't find the option to switch to a mobile-friendly
RENEGOTIATING when providing the RCPT TO
I am having a problem sending an email, where thunderbird finally fails with an error of «Sending of message failed. The message could not be sent because the connection to SMTP server smtp.zoho.com was lost in the middle of the transaction. Try again or contact your network administrator.». Tired of that one, I went to debug if the error had more details by performing a command line connection: > openssl s_client -connect smtp.zoho.com:465 -crlf CONNECTED(00000003) (SSL information skipped from
Problemas correos saliente y entrante deshabilitado
No puedo enviar correos desde mi cuenta de email, ingreso a la plataforma y me aparece que saliente y entrante esta deshabilitado, intento activarlo pero me dice que es una opcion de pago, sera que me pueden ayudar, es algo urgente no recibo correos desde
Cannot connect to server during IMAP Syncronization (Outlook & Apple Mail clients)
Suddenly, having trouble connecting for IMAP synchronization. Started with slow responses and now cannot connect at all from either my Outlook 2007 client or using Apple Mail on IPhone. Task 'Synchronizing subscribed folders for info@harmonyremoterepair.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for info@harmonyremoterepair.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service
Email Outgoing Blocked
Hola, mi dominio es impperu.com Trato de enviar correos por mis correos creados y en todos me genera el error de Error 554. 5.1.8 Email Outgoing Blocked Favor de solucionarlo cuanto antes, ya que mi empresa no se puede mover sin los correos Gracias. Mirko
[Admin Console] Add option to edit email alias
Please add option to edit email alias on Admin console --> Users --> <select a user> --> Mail settings --> Email alias --> Alias addresses. e.g. if i want to change an email alias display name from "service" to "commercial service" then need to delete
How do I import Emails from Rackspace to Zoho Mail?
I have 20 mailboxes in Rackspace email account. I want to transfer those emails to Zoho Mail. Is there any support or solution available for that? So that I can migrate to Zoho Mail?
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: contato@mageditora.com.br Thank you !
Unable to send message, probably also can't receive emails
Hi I think my email got block because it unable to send out any emails due to error. My emails is techadmin@ringotail.com, and also all the emails under @ringotail.com Can anyone help me with this? Thanks and regards
Issue with emails from 3rd party websites
Example: I want to change the email address used on an account for a 3rd party website from a yahoo address to my new zoho mail email. I change it on the 3rd party website account page, and the site has a popup saying that an email has been sent to
Scroll sliders rather than arrows for more than 10
On many modules where the data has more than 10 items, you have to click arrows to scroll thru them. If you do a search and there are 25 items, then you must click the arrow to advance to see the next set of items. This is very awkward. Why not have a slider that just scrolls, just like you find on the right side of your browser or any other program. Or at least have this an option to show data. It is what everyone else does.
Domain Change - will Emails will still be around if I intend to keep users same?
Hi zoho staff! I have been using a registered domain with Zoho, but i am changing my domain due to rebranding. Will my emails still be around when i delete my previous domain and validate new domain under control panel? i will be keeping the same users: xxx@(new domain).com instead of xxx@(old domain).com. Hope to hear from you soon. Thanks!
How to send the email in group while the reciever can not see each other's email address
How to send the email in group while the reciever can not see each other's email address is zoho capable of doing this? if can, how to?
No attachment button when composing a mail
Hello! Since some time, when I compose a mail, I don't have an attachment button, nor any formatting option in the task bar (the bar just above the text area where you write the text of the mail). There are some separators (gray vertical bars) and the spell-check button. Everything else has disappeared. I'm using Firefox, but I've tried on a different computer with a different browser (Chromium), and it's not better. I've played with the settings (trying to compose in a new window), with no more
Captcha on Zoho mail
Any one know what's going on?
Signature Formatting
Hi, I'm having some problems with my Email Signature formatting. It's really frustrating. I go and create a signature with my name, contact info, etc, all nice and well aligned, but when I create an email, it all gets messed up and it doesn't keep the alignment and paragraph spaces. What can I do about it?
Im unable to renew my subscription
Hello, Im trying to renew my subscription and tried my 3 cards but none is working what is the issue please, need help.
How to hide recipients if sending a mass email?
Hey guys if I'm sending out a mass email is there a way to hide all the recipients so no one else can see them? e.g. when I send an email to two people if either one of them checks the email they can see who else the email was sent to. So is there a way to hide the recipients so no one can see them?
UCEPROTECTL3
Your IP has some kind reputation problems! Please see https://mxtoolbox.com/Problem/Blacklist/UCEPROTECTL3/?page=prob_blacklist&ip=136.143.188.50 I get error message: This message was created automatically by mail delivery software. A message that you
Using Zoho Mail, add files to and from WorkDrive
Since moving to WorkDrive, I notice my Zoho Mail app can’t attach files from WorkDrive or download email files to WokrDrive from within Zoho Mail. Is this suppose to work like this?
How to enable desktop sound notification alert?
How to enable desktop sound notification alert? If any email receives then there should be a sound alert,
Cannot create contact@domain.com. "The data you have entered already exists"
I'm trying to create a group for contact@domain.com but I'm getting the error "The data you have entered already exists". I have checked groups and users and none have that email address. I also sent an email to the address but it bounced. Please help?
Problema de recepcion de mails
Tengo un problema que tiene ya 2 días, sucede que no me llegan los correos entrantes. Intente enviarme un correo con otra dirección de mi cuenta zoo, y la verdad es que marca el problema de igual manera. Les copio mas abajo el problema mencionado: This
email account is temporarily locked from sending emails
hi, my email account is temporarily locked from sending emails. i tried https://mail.zoho.eu/UnblockMe, but nothing works. is there anything i can do to unlock my account? best regards! Jo
Free OST to PST Converter to convert OST to PST files
There are lots of solution available in the market that can help you to convert OST to PST files. I would like to share about such an effective and secure software named as Kernel for OST to PST Converter. The software allows you to fix OST errors and
Need help with current zoho mail setup
Dear Support, Hope you are doing good, I am Amit handling this admin account of zoho mail account for domain simpli-logic.com with registered user id #60015184236, currently on Free plan and with 4 users. While migrating on to zoho mail, seems my tech
550 error
i only can send emails, but no receive, what can i do?
Cannot access mailbox in Thunderbird
I'm trying to setup my Zoho mailbox in Thunderbird. I've enabled IMAP and have a 10 GB paid subscription but I keep getting the error below. (I have no problem sending/receiving email with the web and mobile Zoho apps): Can you help? Thanks
signature not showing in email
I have added my signature and updated but not showing while typing mail or sending a mail. I have tested it many times but signature is not showing. please guide
Import tags from Google Gmail
Hello All, Is there any way/method/tool/utility to import mail from Gmail keeping TAGS? We would like to keep them as labels. Thank you in advance. Ed.
Outlook exchange says my password is incorrect.& it is CORRECT
Hi I have a problem when I am trying to setup my account on exchange outlook 2016. After I insert all recommended IMAP settings as per your website, it is asking me to insert the password, and I am sure my password is correct.
error 553
hello i try to config the email on Office, and its says error 553. On one computer its working, on the 2nd its not.
imap not receiving
Our email domain loader.co.nz is not working Get this error Task 'Synchronizing subscribed folders for ----- loader.co.nz.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for !!!!!! loader.co.nz. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'Have tried on different PC & Location Still same Can you advise Thanks
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