Sent mail downloaded in POP3 inbox
Hi, Several users complain that sent email is being delivered via POP3 into their inbox. This strange behavior only started happening about 2 days ago. What causes this? Kind regards, Murray
mail
what is my email address as of now and may we use?
Background Image not showing
Hi there! I'm having problems to display an background image on Zoho mail when I'm sending an email from my server. The email contains a <table> with the background-image property set to an absolute url for the background picture that is located on my server. What can do I to make it work? Btw I also went to Zoho mail settings and set the "Load external images" to "always" but it doesn't change anything. Thanks in advance, greetings from Uruguay!
Can users with Mail Free Plan use aliases?
I can't find a way to create aliases. Can users with Mail Free Plan use aliases at all?
Mails Blocked By Yahoo
Email sent to a yahoo account bounced with the following error message. SPF and DKIM has already been set up correctly and validated by Zoho for the sending account [Status: Error, Address: <xxxxxx@yahoo.co.in>, ResponseCode 421, 4.7.0 [TSS04] Messages from 103.117.158.54 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html]
POP3 Email Configuration with Administrator Role Issue
Hello all, We want to save the emails of a Zoho CRM user to the CRM before deactivating the user account. I've learned the only way to do this is to link the email account via POP, then do a backup. I've assigned the user the Administrator profile, navigated to the email page, and attempted to setup a POP3 Office 365 account. However, I get the error "Sorry, you do not have privileges to perform this operation. Please contact your administrator for permissions". From my research, this error seems
Smart Filters and automatic filtering to 'Newsletter' or 'Notification'
I'm a relatively new Zoho user. I discovered recently that mails were being automatically tagged and filtered as 'newsletters' or 'notifications' which mean they are automatically being placed into one of those folders. There are instructions about how to disable these Smart Filters but they are quite old and don't seem to apply to the current versions of mail.zoho.com Control Panel or the desktop (Mac) client. https://www.zoho.com/mail/help/smart-filters.html Hoping someone can tell me how to disable
Zoho support will not respond, closes all requests for help
I accidentally deleted an email address and have been going back and forth with support for over 2 weeks now, but they stopped responding last Friday and any time I reach out, my requests get closed with no reply and they will not respond to my email. My last successful communication with them was on Friday, during a phone call that resulted in them not fixing the issue and saying someone would call me back. Does anyone have a recommendation for how to get this resolved? Progression: 1.Asked for
Standar plan
Hi, I currently have corporate emails with the free service, but I need to update the disk space of three of them, if I get to a premium plan like the standard I can pay only the three accounts that I need with more space and the others leave them in Free service, or should I pay for all?
Zoho mail - settings on Windows 10 Mobile and Windows 10 Desktop
Hi, I have problem with zoho mail settings in Windows 10 Mobile in my Lumia 640. I configured my account last week with imap settings, but all the time i have notification that my email account has a problem with settings. I have the same problem with default email client in Windows 10. All the time i put the same password, imap settings and still nothing. Could you help me? Maybe you can create universal apps for Windows 10 Mobile like app for android. My wife is using android phone and everything
How do I delete email attachments without deleting emails?
How do I delete email attachments without deleting emails? There is a list of "my attachments" that are saved but I can't find a way to delete. Need to reduce as it will not allow me to add anymore attachments.
Help, I cannot receive emails!
Hello, I am unable to receive emails on my zoho email but I can send them. I sent a test email to someone and it said the email is unauthenticated??, how do I solve these issues please. My domain is webwins.net Daryl
Active Sync for Outlook 2019
Hello, Is Active Sync with Outlook 2019 (desktop, not Office 365)? Thanks.
ZOHO Projects - Drag & Drop List Order
There does not appear to be a way to move around the projects when in list view. Why is this important? Because I also use ZOHO Mail which integrates with ZOHO Projects. I can create tasks from within Mail, but when you go to do that you are forced to sort through a jumbled list of project names. The way the projects appear in Mail is based on how they show in Projects. Currently all projects are ordered according to when they were created. That makes it difficult to sort through projects when assigning
Emails showing up in Zoho Mail through web browser but not IMAP account in email applications
Something occurred around 3pm central time on Friday that caused my IMAP accounts to 1) show emails in my inbox that were previously filed away in subfolders and, most concerning, 2) NOT show new emails that do appear in Zoho Mail through my web browser. This has continued to the present. Please advise ASAP as these are time sensitive communications.
Verizon - Mail Delivery Status Notification (Delay)
errors when trying to send to a customer with a Verizon.net email account. Please correct. ----------------------------------------------------------------------------------------------------------------------------------- This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 10 Jan 2020 03:54:50 -0800 from xxx@xxx.com ----- The following addresses had fatal errors
MX problem. I can send mail but cant receive any mail
Hello; i can send mail but can't receive any mail. it says it's MX problem. i dont know what to do. domain name is ekalog.net pls urgenlty help
Can't receive emails
I can send emails but can't receive emails. I created my account yesterday, domain @vigno.ca
Migrate only specific label from Gmail
Hi, I just set up Zoho and everything is working fine. I was using my personal Gmail with email forwarding, so now I want to migrate only the label that corresponds to my business, how can I do that? I tried using "eCommerce/Company Name/*" but it did not work. Thanks.
Delayed delivery messages
We have suddenly today started getting delayed delivery notifications through our Outlook mail clients but have not touched any settings so wondered where the problem may lie? We use Zoho Mail as our mail host which is then connected through a POPcon application to a Small Business Exchange server and then on to our outlook mail clients on the local terminals. We are not seeing any of the sent items on Zoho Mail either which is strange as all items prior to today were delivering with no issues but
The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho.
I receive this message "The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho. Hide | Learn More" when I enter the Control Panel of my mail settings. When I check to see if the right settings are done, both intodns.com and mxtoolbox.com say that everythign is allright. What could be the problem. Thank you.
Email user second domain
Added a second domain to our Zoho mail (Workplace subscription) via dashboard Added an email user for this domain (made him admin, too) User has email enabled, domain verified etc.etc. - when user tries to log in, a blank page at https://mail.zoho.com/zm/ comes up, nothing else. What's wrong?
Delay recovering deleted email account
I accidentally deleted an email address and have been going back and forth with support for over 2 weeks now. Does anyone have a recommendation for how to get this resolved? I typically only get email replies every few days, often with a 3-4 day delay in replies. Progression: Asked for account to either be reactivated or fully deleted, as it says the account is in use already, but I cannot log in with my credentials. Account partially deleted. Now when I try to log in, it takes me to the "create
Email Issue: I need some guidance (Email Deleted)
Another day my wife deleted her email account and now I can't create the same user for her (lia.andrade), my question is how long does it take to clear the old logs or if anyone of zoho team can help me reactivate that user. Thanks.
URGENT Emails going to spam!
Hello, My emails from Zoho are hitting the spam box on multiple Gmail accounts. I am running a business and it is impossible and ridiculous to double check every client with a phone call! I have set MX, SPF and DKIM, nothing should be wrong. Please solve it ASAP
I'm not receiving mails even after update MX records (before 15days)
This is emails admink@bodyzonehyd.in and info@bodyzonehyd.in are not receiving mails. I updated MX records before 15 days. Please check and solve this issue ASAP. Thank You
ZBCODE for my account
Hi, my domain is gafcr.com, please provide the zbcode for my account. I know my domain is verified but i need the zbcode to configure my cname and mx settings.
Norwegian translation zoho mail
Hi, Finally there seems to be a Norwegian translation of zoho mail. I notice there is one folder called søppelbøtte, and one called søppelpost. I assume "søppelpost" is spam, whilst "søppelbøtte" is trash.In order to avoid confusion between trash and spam, I suggest søppelbøtte be renamed papirkurv.
Crazy domains / shopify email verification.
Hello, I seem to be having alot of trouble verifying that in the owner of my domain. I wish to use zoho mail - for mail accounts i have a domain with crazydomains and a eccomerce site with shopify (vaperstavern.myshopify.com) but is now showing us our domain (www.vaperstavern.com) I done everyone zoho mail asked me too on the dns section of crazy domains (cname record) But still it says it didnt work. zbd*******.vaperstavern.com ----------- mail.zoho.com Anyone else been having this problem,
Undelivered Mail Returned to Sender:BLOCKED
Twice today I've tried sending an email to two different recipients and the emails are instantly being rejected and coming back with a message... email@address, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (email@address:blocked) Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Mon, 06 Jan 2020 12:56:03 -0800 Original-Recipient: rfc822; "name_of_person" <email@address> Final-Recipient: rfc822; email@address Status: 550 Action: failed Last-Attempt-Date: 6 Jan 2020 20:56:14
BUG: "The same email address to which the email was sent to" option is case-sensitive
When you reply to email which was sent to UPPERCASE@example.com, the from address uses incorrect default because the alias configured is lowercase@example.com and the webmail (at least, not checked app) is treating email address as case-sensitive, which is wrong, email addresses should be case-insensitive. Attached image sows more clearly the bug
cannot receive
can send , cant receive . pls help
MS Outlook app for Android stops accessing Zoho accounts
I have a number of zoho mailboxes plus a 365 managed account that I access using the MS Outlook app on my android phone.. Approximately, every 6 months the app loses the account settings for the zoho accounts requiring me to re-enter all the settings. This happened for one account in May 2019 but has just happened for all 3 accounts yesterday. I've re-entered all the settings for one of the accounts but it just comes up with a Log-in Error, check email and password and try again. Well, I have numerous
Mail Delivery Status Notification (Delay)
Lately I am getting this error frequently especially with one customer, ; This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at XX Jan 2020 23:30:03 -0800 from myaddress@myaddress.com ----- The following addresses had fatal errors ----- [Status: Error, Address: <reciever@recieveraddress>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more
mail not working
Hi, We have been having problems for the last 3-4 weeks with mail not working and staying on the load screen when trying to access (via desktop app/browser). Please advise ASAP as we cannot access emails (so we can't correspond with Zoho mail). Thanks M
I can send emails but I do not receive
I can send emails from my account but I do not receive any. Could you please check what is causing this issue? Thank you
Emails receiving issue
I can send emails from my account but I do not receive any. I originally set up forwarding and it worked for a while and then stopped. I turned off forwarding and now do not receive any emails. Could you please check what is causing this issue? Thank you
Cannot configure Outlook with zoho
while configuring Zoho with Outlook, gives error, something went wrong outlook could not configure your account, where as webmail works fine
Sending email from another service bounced with message
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
david@itechsherpa.com
No Such User Here
email encryption with S/MIME
When using s/mime when sending encrypted emails, there must be communication between the sending email system (the from address) and the receiving email system (the to address) prior to sending the information message between the systems. This must be done to exchange keys. The user (who is the sender) must have a visual indication that the message will be encrypted before hitting the send button, as this may influence his/her decision whether or not to send the email. The S/MIME description only
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