Two Factor Authentication tab disappeared from User Details menu
Hello! In the Super Admin's control panel the User Details menu the Two Factor Authentication tab for specific users is gone. It's interesting because Ctrl + f says it can find the words 'Two Factor Authentication' on the User Details page however there is nothing to click.
Can't send any email
Whenever I try to send an email this message is being showed: "No fue posible enviar el mensaje: "Motivo:554 5.1.8 Dirección del remitente bloqueada" Could you please help me?
no recibo ningun correos
Hola. tengo problemas con mi correo porque no me estan llegando los correos, solo puedo enviar.
Email not sending to zoho
Hello. I created an email on my domain and added it to my zoho account. I created another email on my domain to use as the From email for contact form 7 but I get an error when I try to send an message through the contact form to the email added on Zoho. The message sends when I change the email routing to Local Mail Exchanger but I don't get it in my zoho app. Kindly assist with this.
Somre users are blocked
Hello, Some of my domain user receive a message that tell them that have IMAP access blocked, but inside the admin panel all seems to be ok, two of them are juridicocentral@alradelsur.com and j.hidalgo@alradelsur.com, could you help me to resolve this issue? Best Regards, Mario
Not receiving emails
Hi, I just set up my ZOHO account to host my business email. I can send emails but I cannot receive any. Here is a screenshot of the error message.
DKIM cannot be enabled for the domain as no verified default selector present
Can't get the DKIM working. May you please check my account (webshop@phone-accessories.nl) to see what's wrong?
mi cuenta de zoho en outlook me pide la contraseña y no me deja entrar y me dice que mi cuenta esta bloqueada
mi cuenta de zoho en outlook me pide la contraseña y no me deja entrar y me dice que mi cuenta esta bloqueada mi cuenta es admisiones@unifrarips.com
Não consigo receber meus e-mail do zoho no outlook
estou enviando e-mail de teste para, mas não recebo nenhum.
Your best emailing tool, now with iOS 13 experience
Hello All, iOS 13 is here and we are glad to announce about the new features in the latest version of the Zoho Mail app. I hope you are excited to know about the features as we are! Below are the features that are supported in the latest update of the app: Love the darkness? Dark mode is here: The Zoho Mail mobile app now seamlessly adapts itself to iOS 13’s dark mode. When the dark mode is active on your device, the Zoho Mail mobile app displays your emails in the dark theme. You can also
Undelivered Mail Returned to Sender
Dear Support, I have a major issue since I cannot deliver any email to the domain @cysec.gov.cy. I have sent various emails to support asking their help. Please advice. Kind regards, George Pitros chairman@cysec.gov.cy INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <chairman@cysec.gov.cy>: Recipient address rejected: Please see http://www.openspf.net/Why?s=mfrom;id=gpitros%40dsavvideslaw.com;ip=136.143.188.52;r=promitheas4.pri.cytanet.com.cy Reporting-MTA: dns; mx.zoho.com Arrival-Date: Wed,
Cannot Get Email...mail server not responding.
Hi. Since last night, iPhone user has been unable to get email from the server. See screenshot for error message. Note: - this issue happened suddenly. - it has been working fine for a few years. - no setting changes were done prior to this issue. - user is able to login to the account via browser, but not phone. - 2FA is not enforced on the account - the mailbox is only 29% full. How to resolve this?
Can't recive mail
I have set everything up I am reciving an error message when I send an email to the ZOHO email address so there is nothing in my Zoho Inbox. Please look into this and tell me what I need to change. but zoho says everything is fine Thank You
DKIM
Having trouble verifying my DKIM Done everything exactly as instructed...
Not receiving emails to Zohomail. Hosting using Hostgator, need help in configuration ASAP
Hello, I have purchased my domain in GoDaddy.in and hosting in Hostgator. Initially before setting up host-gator everything was fine as I did configured MX with GoDaddy. IN/OUT email was tested successfully. Last Friday I purchased Hostgator service and trying to configure the email and I'm not receiving any mails. Need help in MX / email configuration. 1. Do I need to setup something in GoDaddy 2. Host-Gator any changes required Thanks, Sumanth
Unable to send email from C# using WebClient
Hi, i am unable to send email for my C# code, although it was working previously and even i am able to send email from PostMan but when the same json is passed from C# code using WebClient it says Forbidden eveytime. Below given is my code snippet. Note: Authorization token is generated for email gievn in FromAddress and same is used to get the AccountId using http://mail.zoho.com/api/accounts endpoint. URL : https://mail.zoho.com/api/accounts/<accountId>/messages public static Status SendEmail(ComposeEmail
i cant receive emails
i cant receive emails, my domain is pointed to mx.zoho.com (10), help please caxacourier,com
Not receiving emails anymore
Hello, Since Thursday -3rd of October - I received no email on my inbox. Did lots of activities like payments, aquisitions and even sent an emails from other accounts but nothing reached my inbox. Please advice as this is quite urgent and I'm waiting for some important reports and fiscal documents. Thank you! Gabriel
how can I recive inbox Emails of another alias email i created as a secondary email to my primary Email, i can send as another email but dosnt recive inbox.
how can I recive inbox Emails of another alias email i created as a secondary email to my primary Email, i can send as another email but dosnt recive inbox. thanks
Why is Zoho email advertised as free when it's clearly not?
I signed up to what was advertised as a free email hosting service only to be presented with a 15 day free trial notice. If your service is not free, please stop advertising it as such. We are a gaming community with zero dollars in our budget as we do not have any funding sources. Being led to sign up to free services which are not free just wasts both my time and yours. I now have to find another provider and redo work I just spent 2 hours on.
I am unable to receive email
I am unable to receive email in my account. Until 02-OCT everything was working fine. I am not sure how come my MX record disappear from the hostgator MX entry. Anyway, I have again made the correct entry. Now on ZOHO Mail setting everything is showing green, even then I am not able to receive the email. Domain name: vatituae.com Appreciate your help here. Thanks Ariz
Why did I get added to the 15 day free trial instead of the forever free?
When I signed up, all information indicated that it was completely free. Now I see that you have a forever free plan and a 15 day free trial one. We are a small gaming community with no budget, can we please be switched over to the forever free one that we should be on? war-mc.com
553 Relaying disallowed after switching from CPanel to Plesk
I have re-verified domain and even added every record including dkim and spf. But incoming mails keep on bouncing. Please help ASAP. Thanks in advance.
Not able to configure gmail to retrieve my emails
I am trying to configure to receive emails from contato@casadaestacaomorretes.com.br and always gives me the same error: Enter the mail settings for contato@casadaestacaomorretes.com.br. Learn more Email address: contato@casadaestacaomorretes.com.br Server denied POP3 access for the given username and password. Server returned error: "Authentication failed" Username: Password: POP Server: Port: 11014399399511102221 Leave a copy of retrieved message on the server. Learn more Always use a secure
not receiving emails
i can send emails but not receiving any email in my inbox. Kindly look into it
Unblock My Account
Dear Support, Please unblock my account info@dawooddates.com and kindly unblock all outgoing services asap I would appreciate your quick response over it. Thanks and Best Regards, Muddassir Molai Dawood Dates
Slow receiving email in Outlook 2019
Hi, I can receive emails almost instantly using my email client on my mobile phone (using either Gmail, TypeApp or Outlook mobile), but not with the Outlook 2016 or 2019 application on my laptops. If I check on Zoho Web-mail they are there instantly but not on the laptop , they can take anything up to 30 mins or more to arrive in the inbox. Please advise. thanks
Zoho Mail not working in Vivaldi 2.8 series
I've posted this on the Vivaldi forums as well. All Zoho services work in Vivaldi 2.8 series except for Zoho Mail, which does not get pass the loading page. Per the recommendation on Vivaldi's forum, I tried user-agent switcher but that did not work. Anyone have Zoho Mail working on Vivaldi 2.8 series?
Duplicate Emails
When checking my inbox on the web interface some of my emails are duplicated. This doesn't happen for all emails, but it does happen often. I will get two of the exact same emails. Is there a setting that might cause this? I'm not sure where to look since it isn't happening for all emails.
Your reverse DNS does not match with your sending domain.
Hi Zoho, I'm trying to make sure that emails I send using Zoho mail are as unlikely to appear in people's Spam folders as possible and as such, when I test the reverse DNS for my emails I get the following message from the test-suite (mail-tester.com): Your IP address 31.186.226.248 is associated with the domain sender-of-o52.zoho.eu. Nevertheless your message appears to be sent from sender11-of-o52.zoho.eu. Is there anything that can be done at your end to remedy this problem? Many thanks, Andy
White listing some IPs...
Hi, I want to lunch a phishing campaign, but the emails are going to employee's spam box. So, I need to white list some IP addresses and URLs, how would I do so? Thank you in advance.. Regards,
Your account design1@futureautomationgroup.com has been blocked due to security reasons.
Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts. Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Please unblock my emails design1@futureautomationgroup.com.
Message not delivered
I'm trial send email from Gmail to Zoho mail, but not delivered. MX Recorde has ben set, SPF status Verification completed successfully. Please help... Thank you...
Suspicious Sign In Prevented - Alert Message from Gmail
Hi All, Gmail users, who have configured their accounts in Zoho might have received an alert regarding suspicious sign in activity detected. This is because of an IP address change during the maintenance activity at our end. The POP accounts are now retrieving the emails without any issues. When you login to your Gmail account, you might see an alert as in the image below. Select the link 'Was it you', to review the IP address denoting sender1.zohomail.com (165.254.168.73 or any other IP address
Outgoing E-mails Going to Recipients' Spam Folder
This started happening about a month ago and have been reading forum posts to try to figure out the problem. As near as I can tell it's related to the DKIM and DMARC settings. I have carefully made sure the DKIM records are correct, but http://www.isnotspam.com/ continues to show that the DKIM can't be trusted. I use GoDaddy for a domain host which is perhaps relevant as my e-mail shows the domain not the zoho address. Kind of at a loss at this point and would appreciate help.
Forgot super admin password
Dear, We have access to all normal user accounts, but we do not have access to the super admin.I don't remember the password to access my administrator account. How can I recover it? administracion [@] kyvmaquinarias.com
errors at connect to internet
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Cannot open received SMIME mail
Hello, I received a SMIME encrypted mail, which I don't know how to open. I'm on the free plan, and I am aware that SMIME encryption is available for the premium plan. Is it true that I cannot read a SMIME encrypted mail that was sent to me if I'm only on the free plan? I tried Googling around, and checking this forum but noone seemed to have had this issue. Regards, Rasmus
The email address is already registered with another account which is not a part of this organization
I keep getting the following error: "The email address is already registered with another account which is not a part of this organization" whenever I try to add an alias to my existing email account. The alias is using my registered domain along with my email account I wish to put the alias under, E.G: email: myemail@mydomain.com alias: myalias@mydomain.com Any ideas on what I can do to resolve this?
Sending and Receiving e-mails not working
Hello Unfortunately, I can not send or receive E-Mails. But I have installed the application zoho on my phone and when I write from there to an email adresse which I have also installed on an account on my phone (outlook) then it works. So if the mail has to go to another account outside my phone, then it does not work. Thank you for your help. Regards, Philippe
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