Error remote response 552 5.1.1 Mailbox delivery failure policy error
Hello one of my clients is having a problem receiving mails. I tried to send a mail to her address and got the following response: 552 5.1.1 <gbs@gbs.com.uy> Mailbox delivery failure policy error The email is gbs@gbs.com.uy The mailbox is at 77% of its storage. They need a solution ASAP since is it's main address. Thank you in advance, Marcelo Simonetti
Migrate from Zoho
Is there any way to export all email and emails account to migrate from Zoho to another hosting? Can't find anything in support materials
I can not expand the window
I can not expand the window zoho mail desktop app
where do I find my zoho code?
Hi guys, I need assistance. I'm trying to link my zoho account with my shopify domain and it's asking for my zoho code but I cannot find where it is with in my settings. Cheers,
Problem with e-mail contato@centroescolariachuelo.com.br
Trying to create the e-mail but is sending an invite. Can't find the e-mail on control panel and when i try to reset the password, sends an SMS to a number that i don't know How can i delete this email to create again? Thanks
Mail - saving attachments to Google Drive - corrupts files
I've been trying to use the "save to cloud" feature on Mail. When I save a file to Google Drive, the files are always corrupted. This has happened with .png, .pdfs and .zip files. Is this a known issue?
Can't verify DKIM (TXT dns record)
Hello. I manage my DNS record from Digiital Ocean. All of the verifications were completed, except for the DKIM. I copied the value and added it to my DNS records, as you can see in the attached image: I waited for more than 5 hours. Please tell me what else I can do. Thank you in advance.
Folder gone from webmail but visible in Outlook client **HELP**
Hello, I am missing a complete set of top level folder in my inbox. The folder is called "Instagram". How can this happen?? Its visible in Outlook but not in webmail...? I need this restored. Thanks.
I can't receive email from external address
Hi please, i need help, I created an account, but when people sent me email, they received this message: My account is: xxxxx@jockeyplaza.com.pe. De: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@jockeyplaza.onmicrosoft.com> Enviado el: Wednesday, 7 de November de 2018 15:18 Para: Belen Cabrera Asunto: No se puede entregar: PRUEBA ak47 rechazó tus mensajes a las siguientes direcciones de correo: xxxxx@jockeyplaza.com.pe (xxxxxxx@jockeyplaza.com.pe) El servidor de correo electrónico
Numero de telefono
Hola trato de contastar alguien que hable espanol. yo quiero saber como volver a usar mi numero de celualr en otra cuenta ya que la que tenia se cerro
Keep getting ResponseCode 421, 4.7.0 error
Hi there We've been getting this error message for weeks now whenever we send a group email to our staff many of whom have Gmail addresses. It's very problematic so we would appreciate it if this could be looked into? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 04 Nov 2018 12:16:33 -0800 from .... ----- The following addresses had fatal errors ----- [Status: Error,
How did someone use my email?
One of my board members received this email which appears to be from me. Although I never send it. By looking closer at the recipient name I see it's my email address followed by another in <>. I'm assuming I didn't get hacked so how does someone do this? Should I be concerned? “Hacked” email below ============ Forwarded message ============ From : Luis luis@forestparkhoa.org<carloi914@aol.com> To : <joe@forestparkhoa.org> Date : Fri, 02 Nov 2018 14:55:02 -0500 Subject : Re: ============ Forwarded
Linking Zoho-mail to Squarespace domain on free account?
Hi all, Like the title says - is this even possible? I need my CNAME to be able to do that but I can't for the life of me find "Control Panel > Domains" nor do I have any clue what logging in as "Super Admin" means. Are all these things exclusive for the paid service and the only way to have my Zoho-mail linked to my Squarespace domain is to pay? Thanks in advance
Pasting Sheet Cells Right-to-Left
I'm gradually trying to move from GSuite to Zoho. One feature I use frequently on GSuite doesn't seem to work right with Zoho. I do a lot of my work RTL (right-to-left). When I create a RTL sheet, often I want to take a block of data cells and simply copy/paste them into the body of an email message. Obviously I want to send that RTL as well. With Google Sheets and Gmail it works very smoothly. When I try pasting from a Zoho sheet into a Zoho email message, the cells get pasted LTR and flush left,
Outgoing Mail Blocked
Hello, can you guys please unblock the outgoing on one of my email addresses? Control Panel does not say why it was blocked.
Unusual activity detected. Your account is locked from sending emails.
i can´t send emails, please i need your help urgent! show this message "Unusual activity detected. Your account is locked from sending emails." my email is freddy.martinez@fymconsultoressa.co.
My mail dosen't auto delete mails from inbox
Hi i have mails configured on outlook to auto delete from server after 5 days but it doesn't auto delete. i'm using POP and Auto delete feature in already turned ON in web mail. please help. URGENT. EMAIL ADDRESS: themiya@tjay.lk thanks Shanaka
Failed to deliver the emails, began today - DOMAIN_NOT_RESOLVED
Failed to deliver the emails, began today We have used normal emails for the domain @ hotprintind.com.br. Today, two hours ago began to give problem in sending the emails, the error message that appears is: DOMAIN_NOT_RESOLVED This message appears for any domain, I already tested the domains and they are ok. It seems to be a problem on the zoho server. Thanks for any help you can give me.
BLOQUEO EN CUENTA SALIENTE POR "La tasa de correo excedió el límite"
BUENAS TARDES TENGO PROBLEMAS PORQUE SE BLOQUEO MI CUENTA Y NO PUEDO ENVIAR CORREOS, SOLO PUEDO RECIBIR. ME PODRIAN APOYAR A SOLUCIONARLO Y DECIRME QUE ES LO QUE TENGO QUE HACER PARA QUE NO VUELVA A PASAR. MI CUENTA DE CORREO ES ADESA@ADESA.COM.MX QUEDO ATENTO A SUS COMENTARIOS SALUDOS
Can Zoho Mail be run in tandem with Thunderbird IMAP Client and not changing MX?
I've been back and fourth with Zoho, however, I cannot get a straight answer - I have my own domain and currently use Thunderbird on 3 machines via IMAP. I'd like to test Zoho Mail and have subscribed to the standard package. I want to be able to use my company email in Zoho without having to change my MX settings - the idea being, if it doesn't help our workflow and I decide not to use Zohomail, I can revert back to Thunderbird without losing any of that interim content. I also have the CRM & Campaign
Account Created with Google SignIN
Hi There, I have Created my account with google sign in wich is not recognised through the desktop app it asks me to put in a password and same thing happens when i try to set up a password as my primary email is hosted on ZOHO. Thanks
Zoho Mail Payments
Greetings, I'd like to apologise in case this post doesn't suit in this section. I've bought mail accounts for users under this domain , and I'd like to know how to access the invoices made when I bought these mails. Thank you.
Recover Deleted EMAILS (Inbox, Sent & etc)
Hi Good Day, One of our employee did some inappropriate and unauthorized activities using his official company email ID. Once we came across we blocked his access by changing the password. However we assume there will be around 500 emails that are deleted from his account. We will really appreciate your quick response. Looking forward to hear from you. Best Regards,
Not receiving email from certain servers
I just opened an email account with Zoho - treasurebeach.info. I can send emails and I can receive emails form Google and yahoo, but I DON'T receive emails form other servers. One of them is returning the following error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: @treasurebeach.info Reporting-MTA: dns; db12.domeny.com Action:
SPF Verification
adding TXT records in my domain using dns manager sadonyonet.site when verify using zoho control panel showing this message. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Can anyone help please?
Can't send email within same domain
Hi, I have configured MX records and seem to to be able to send and receive email fine. But I can't send email to other email within the same email domain. Eg, I can't send email from a@domain.com to b@domain.com. Keep getting Undelivered Mail Returned to Sender error returned email. The content as followed This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. [Email] INVALID_ADDRESS,
Unusual activity detected. Your account is locked from sending emails
Can any one from zoho team to assist us to un locked our emails.
Adding a new "EXTERNAL FROM ADDRESSES"
I am trying to add a new from email address but cant receive the verification code. Please advice???
How I can recover my password by domain verification?
Hi, I have a domain hosted here with email service called africanlabelinc.ca. I forgot my password and not getting verification SMS on my number. Is there any possiblity of restoration of account by verifying the domain ownership? Like we do in GSuite. This is kinda urgent
Deleting a user from mail.zoho.com
Can I delete a users mail.zoho.com account without impacting their ZOHO CRM IMAP integration?
DKIM private key
Hi. How can I see private key related of a dkim public key generated? Thanks in advance.
I can send email to customer. However, I can't receiw Email.
Dear Sir I can send email to customer. However, I can't receiw Email. I have set Cname & MX record in Domain Manager (Namesilo.com) as manual. However, Zoho.mail have noticed to me that"Your domain nakuza.com emails are not delivered to Zoho Mail. The MX records of your domain nakuza.com are not pointed to Zoho Mail."
How to recover deleted file?
Can you please help recover the file, named: Versiclad Thanks
Can`t confirm domain name
My domain can't confirm. CHNAME and TXT records dilled. Help mi please. Time works against me....
Deleted invitation - Not working
Hi, I deleted invitation by miss. I am trying add new invitation for it. I get the message, email id already exists in log. Regards Sriharsha
Email Send Issue
Changed my password and know i cant send email. SMTP error and wont take password. i can receive but not send. Tried old password but did not work. Please resolve? Thanks By the way the settings are correct. I have not changed anythignother then the password.
Email delivery issue
Hi, I have a green check on all every thing, image below But still i am not able to receive or send emails All the emails from zoho are showing in Queue however all the emails send from my other email to zoho are being rejected, Rejection msg is "Your message couldn't be delivered to md@thezoom.ae because the remote server is misconfigured. See the technical details below for more information"
E-mail addrerss
Hi, I have a free account and I would like to know if I may add e-mail adresses with my donain ? Thanks Marco
HELP!! can't get email: ERR Service Unavailable *** error occurred on authentication *** Authentication failed.
I installed a new email client. Possibly it downloaded all the old email and cause a problem. But now suddenly I cannot download any email in the old computer. I have to use webmail which is still functioning. Can someone help fix this? POP< -ERR Service Unavailable *** error occurred on authentication *** Authentication failed.
All emails reaching to spam
Dear Team Without any reason all our emails reaching to spam ,i have cross verified with all blacklist check and no where our domain or ip is listed but still our mails reaching to spam ,so please have a look into this and do need ful .Domain is www.pick5cricket.com
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