Urgent issue: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi there, after my support tickets are still left unanswered, I'm trying my luck here: The email accounts in my organization have all been blocked from sending out emails (Reason:554 5.1.8 Email Outgoing Blocked). No idea why. We moved our email accounts
SPF configuration failed
Zoho toolkit shows SPF record but when I tried to verify Zoho Mail Admin Console it showed SPF verification failed. What is the reason behind this? Can you please help me to get rid of this problem? I've facing another problem with setting the MX priority
Missing subfoulders in Outlook
I have migrated my email hosting from Namecheap cPanel hosting. Now all my Inbox and other subfolders are missing. I have tried what I could find, but nothing seems to be working.
Where to find the sent emails from a shared mailbox
Hi, actually I want to have a mail account like info@mycompany.com as the central point of contact with customers. I already switched from distribution list to shared mail box. But I still don't understand how to use it the right way, so that also my
ERROR CODE :550 - 5.7.1 Service unavailable, Client host
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx.xxxx@xxx.com.bn, ERROR CODE :550 - 5.7.1 Service unavailable, Client host
Zoho Mail Subscription Downgrading Failed
Dear Zoho Team, Please help. We need to downgrade our Mail Lite Plan from 13 users to 11 users (number of user to reduce = 2 users). However, whenever we click the "Downgrade" button to continue the process, it always directs to this: which indicates that the downgrading process failed. Please help us to complete the process or guide us if there's something wrong that we can resolve immediately. Thank you.
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Contact list
I have sent it to 5728 contacts . But it reached out to 500 contacts . Please let me know what's the exact issue is .
facing error 550 5.4.6 at zoho mail how to resolve it
Hello, I was trying to unblock my self in zoho mail and this screenshot tells me that I am still restricted what other ways I can do because emails are really important
zoho mail restricted
hello pls help me unblock my account: sadmin@generation-success.com I use the captcha awhile ago but did not resolve the issue
Please unblock my email.
I am not receiving new emails and I can not send emails because size Exceeded limits. But I deleted old emails and system inform: 0.02 GB of 5 GB Used. You can check: https://i.imgur.com/kpn14q5.png But, I have not sent or received email. Please fix.
Can't Create Group - Error
Hiya, I have created one group but when I try to create a second I get the message: You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Any pointers?
Předsedou se stal
Dobrý den, když Zoho mail v prohlížeči Chrome, zobrazuje se mi nabouraný podpis. Před jménem mi naskočí věta: Předsedou se stal. Podpis v Chromu nejde změnit (věta tam automaticky přeskočí vždy znovu). Když spouštím přes Firefox, vše funguje dobře.
Withdraw process pending
Withdraw process pending in my account
adding a new email to my account
I added a new email to my account. Now it says to verify email address enter the OTP that has been sent to the new email address. Where do I find the OTP?
Old @zoho.com is now @zohomail.com
Several years ago I created this account and it was @zoho.com, now I see that it is @zohomail.com; how can I get access to my old @zoho.com domain, or access that old mail?
cancellation
Hello, please I like to cancel my subscription
Cant recieve emails
i have added MX record and it has been verified, I can't recieve emails but can send. If i send email from other mail id, it reverts with address not found. Please resolve it ASAP
No recibo mails especificos.
No logro recibir mails de Notificaciones, Newsletters de envios con tecnología "mandrillapp". Necesito poder recibir copia de los mails de marketing que enviamos desde nuestra plataforma de Email marketing y notificaciones de cambio de estado de ordenes
Cool hack to find your Zoho Mail ZB code
G'day! We have previously replied to several posts from Zoho Mail clients requesting their zb code. This is the code that is used to verify your domain when you first set up your Zoho Mail account. There are some cases when this code is needed again and you may not be able to get it from the CNAME record on your domain. The problem is once you have verified your domain the first time there is also no way of finding this code again from your Zoho Mail control panel. Watch this video to learn a clever
Is the "shared mailbox" a must to enable TeamInbox, or does it work with a distribution list as well?
Hi, I started with a distribution list for a team, as at this time it wasn't possible to create a shared inbox with the trial version. In the meantime I have the Zoho One licences and tried to setup the TeamInbox but it doesn't work. The mail I want to
Mx Records
Hi all i have mx records entered in dns correctly and zoho toolkit has verified it all however i am unable to verify it in admin area. we had emails working perfectly before but we have moved to another hostining and had to set it up again. site is
Reply All - Adding additional recipient twice
Hello, I noticed recently in the Zoho Mail Client (Mac), that when using reply all, the message is created and includes the person you are replying to, both in the TO (as expected), but also adds them to the CC line. I confirmed this also happens in
Zoho Mail iOS and Android app update - SecurePass Email
Hello Everyone! In the iOS and Android versions of the Zoho Mail mobile app (iOS v2.8.10 and Android v2.6.7), we have extended support for 'SecurePass Email' functionality. With this functionality you can restrict the recipients from downloading, forwarding,
not receiving emails
Hi, I just got set up with email. I'm able to send emails without problem but can't receive emails into my inbox. How to fix?
Forgot Admin password
Forgot admin password. when i try to reset it then its asking for authenticator password. i have authenticator now. but i can access the account using mobile. so how can i change the password and deactivate the authenticator.
Zoho suddenly stopped working with MacMail
Zoho mail suddenly stopped working and keeps asking for password. When I go to webmail and enter password, everything works ok. Also ok on iPhone Confused! Please help me
DKIM Selector - where to find it?
Hi, We're just new to using Zoho email in tandem with Shopify. We used zoho mail so we can have custom domain email which looks nicer and fancier. My concern is where can I find my DKIM selector? Is it the shops.shopify.com? Any comments or answers are appreciated. Thanks!
Announcing ZUG India Meet-ups in your city - Meet Zoho Workplace Experts and boost your org productivity
Hello Everyone! Our Workplace experts are visiting your city to meet you all in person and help you boost the productivity of your organisation. Come and meet us in your own city or in your nearest city! Find our schedule below. Register for the meet-up
Incoming mail from wetransfer
Hello! Since the Worldwide Hacker Attack that took place some days ago we cannot receive emails from wetransfer.com. Prior to that we have used wetransfer with no problems and receive dowload links and notificacions in our Zoho accounts. Now we don't get any, and they are not in Spam folder. Is there some sort of "blocking" that is taking place? Thank you in adavance! Leandro.
Why does Zoho insist on not helping its paid users for multiple inboxes?
I have a yearly zoho subscription for 7 accounts. All attempts to put them all in a desktop mail app have failed. No matter what I do or what tutorial I follow, I am unable to add mail accounts to either outlook or macos mail. Both always give me an unspecified
Emails Not Sending - Please Help
Hi, Emails are not sending and no error messages are accompanying this mail failure (they do appear in the sent mail folder but are not received by the recipient). Some (not all) emails are being received. Can someone please help? This is critical to the business I help. Thank you.
tengo este incoveniente
Cannot Send Mail Sender Address Invalid
I'm getting the above message "cannot send mail Sender Address Invalid" only on my iPhone recently when I try to send an email. They all get stuck in my outbox. Does this relate to my not updating yet SPF records and DKIM? Or something else? thanks,
Operation permitted for paid user(s) only.
khale@tananplastic.com It has outgoing mail is disabled. When I try and enable them "Operation permitted for paid user(s) only" , message Appear. can you please help!! Thank you so much.
Cannot send email from SMTP server
Hi I'm trying to send email from my Web application hosted on GoDaddy server. I have moved the DNS to cloudflare in order to implement SSL All the MX and TXT entries are implemented in cloudflare DNS For some reason the connection to SMTP server fails
Reminders across Mail and Cliq
What is the logic in Zoho Mail and Zoho Cliq both having different reminder systems? I tend to spend the most of my time in Cliq so tend to use reminders there but then those don't show on the Workplace dashboard. It would be great to see one reminder
Autofill of Contacts not working
Hi, While trying to compose a new email, the contacts auto-fill feature is not working for existing contacts. Regards, Prashant Menon
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Zoho mail, delegated email, new email = blank screen
We can't seem to create new emails on a delegated email account. The editor is white and nothing shows. Is this a known issue that is being worked on?
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