Ask the experts 10 : A 5 hour online Q and A on optimizing your team collaboration using Streams in Zoho Mail
Teams that work together are the teams that are more productive. Streams in Zoho Mail helps your organization teams to work together, in a more transparent way and helps everyone achieve more. Streams is an email centric collaboration platform inside Zoho Mail that enables your organization groups to communicate and collaborate around emails, events, tasks and notes using likes, comments and @mentions. In this month's 'Ask the Experts', we would like to focus on: Email groups (Email based distribution
Tip #16: How to make Voice/ Video calls via Cliq from Zoho Mail
Face to face conversation works magic, cutting down the number of to and fro emails. Just start voice/ video call via Cliq, in Zoho Mail, to talk to your colleagues, get their verbal and non-verbal cues, right from within the email. Use the Audio/ Video icons from the contact card to have some real-time discussions. In an email, all your contacts, the senders, the recipients all have a contact card, irrespective of whether they are in To/ Cc lists. Click on the name to open the contact card. In the
Ask the experts 9 : A 5 hour online Q and A about your domain setup for Zoho Mail
DNS setup for domain is every user's nightmare. When it comes to email, right from SPF/ DKIM to MX, every entry for the domain needs to be updated in the DNS manager of the domain. DNS manager of the domain is an independent entity and it can be changed only using the credentials of the DNS manager of the domain. The various DNS settings that are involved in setup of for Zoho Mail are: SPF/ DKIM/ DMARC entries for sending authentic and reliable emails that are not marked as Spam. MX entries for
Ask the Experts #8: A 5 hour live discussion on the best practices in Migration to Zoho Mail
Every administrator who switches the email finds email migration from the previous service, as one of the biggest challenges. Zoho Mail provides powerful tools to manage the migration of emails from existing providers to Zoho Mail. The various options available for the migration of email data are: Migration from Exchange Server Migration using IMAP Migration tool (from any IMAP supported service GSuite/ Outlook.com/ Rackspace etc. ) Migration using Outlook migration wizard (PST file migration) EML
Tip #2: How to use 'Signatures' effectively in Zoho Mail
Hello everyone! Signatures in emails are essential and inevitable to add a professional touch to your emails. Signatures not only make your email look professional, they also reinforce the authenticity of your emails. Follow the steps below to create a professional looking email signature, and add it automatically to every email you compose. Steps to create a signature: Go to Settings. Open Signature settings Click 'Add new signature'. Provide a name to the signature Add the contents of the
Ask the Experts #7: A 5 hour live discussion on using the new Zoho Mail 2018
We have received a mixed response to the launch of 'Zoho Mail 2018' - our recent revamp of the Zoho Mail interface. While some of you loved the interface and found it amazing, we also received some critical feedback from the users who have been using the traditional interface for quite a long time. We will focus on making it easier for you all to use the new interface in this month's 'Ask the Expert' series. In this month's 'Ask the Experts' we would like to cover everything about the new interface:
Tip #22: How to search and edit contacts from the Mail app
Looking for the easiest way to locate and edit a contact? Just use the search option to directly get to the contact. Steps to locate and edit the contacts: Select the contacts from the App dropdown, near search bar Type in the contact email address/ name that you want to locate and edit. From the 'Contact' results, select the contact you want to edit. Click edit, update the details and save the contact. Hope this tip makes managing your Contacts easier. See you next week with yet another interesting
Ask the Experts #1: A 5-hour live forums discussion on Filters in Zoho Mail
We are happy to launch a live 'Ask the Experts' community series focussing on a new topic every month. The monthly topics will focus on the features that are used/ asked by majority of users and also based on the topics frequently discussed with the customer support teams. We are kickstarting the 'Ask the Experts' event on 21st November, 2017 between 8:30 - 1:30 P.M (EST), with the topic: All about Rules and Actions in Zoho Mail Filters Filters in Zoho Mail is a largely discussed topic, and we
Ask the Experts #6: A 5-hour live Q & A on using Zoho Mail account via IMAP
Zoho Mail can be accessed in multiple ways, via web, mobile apps, IMAP, POP and so on. IMAP is the one of the most popular protocols by which our users access their Zoho Mail accounts in Desktop clients like Outlook, Thunderbird, Mac Mail client or in mobile devices' native mail clients. In this month's Ask the Experts, we would like to discuss about accessing your email account via IMAP. Configuring IMAP in Desktop/ Mobile devices Choosing specific folders for IMAP IMAP- Sorting out any existing
Tip #24: How to use 'Quick Access' and change your Settings?
Want to change your Signature or some other default setting in your mail, but tired of going around a lot of stuff to change them? The 'Quick Access' is here to help you out. Just start typing the few letters of the Settings, that you are trying to search for. The list of matches from the Settings are listed under Quick Access section. Select the relevant item to launch it and change it to match your preferences. Settings Quick Access You can quickly look up and change your Signature, Vacation Reply,
Tip #23: How to switch from classic to compact view to view more emails!
Zoho Mail provides you the flexibility to change the appearance of your Inbox to your preference. You can have the email listing spacious with more white space between emails. This helps you improve the readability and hence consume detailed information about each email. You can also switch to a more compact view, which reduces the white space between emails, which increases the number of emails per page. This helps you glance through more emails per page, if you are scanning through the search results
Ask the Experts #5: A 5 hour live discussion on 'Mastering the new Search in Zoho Mail'
We at Zoho Mail, have recently revamped the search in Zoho Mail, to empower users to search naturally, the same way they think. As with every change, there might be a few hiccups for some users to get accustomed to the new Search. The new search offers more extensive parameters and filters to locate what you are looking for, in a much easier and efficient way. In this session, our experts will help you to get more familiar with the search parameters and how you can use the search effectively to get
Tip #21: How to sort your Tasks based on due date
Get a crystal clear view of your Tasks using the sort option in Tasks. You can now sort the task based on the due date to prioritize and manage them in a better manner. Hope this tip will help you to manage your Tasks more effectively. See you next week with yet another interesting tip!
Tip #20 How to search for emails with attachments from a specific contact
The new search provides extensive filters and multiple options to quickly search and locate the emails. Just use the correct keywords and parameters to find emails. This weeks tip will focus on helping you find emails with attachments from a specific sender. Just start typing the 'with' keyword, to view the list of matching filter suggestions and choose the 'with attachment' parameter. Now type in' 'from' to choose the 'from' filter. Choose the contact from the list or type-in the email address
Tip #7: How to have a clutter free Inbox - Scrub feature in Zoho Mail
Is your inbox crowded with emails/ notifications/ alerts which are considered expired and not needed after a reading? You may also receive emails from same set of senders that might come in handy in the future as reference but not needed in your Inbox immediately. Zoho Mail's scrub feature is here to cleanse your Inbox. Just like cleaning the house by taking out the trash and safeguarding important things, cleanse your Inbox by deleting or archiving emails from specific senders based on your requirement.
Ask the Experts #4: A 5 hour live discussion about CRM Integration in Zoho Mail
Your Zoho Mail account makes it simple to manage your Zoho CRM contacts/ leads, through the CRM features available in email. You can add new Contacts/ Leads to CRM and/ or associate CRM Tasks/ Notes with the contacts from within the email, without moving away from your Inbox. In this month's Ask the Experts, we would like to cover the functionalities of the CRM integration within mail. Adding CRM Contacts/ Leads CRM Tasks CRM Notes Using CRM Contacts when sending emails We will focus on all the
Tip #18: Exclusive Zoho Mail plugin for sending emails from Wordpress Websites
Setup your Zoho Mail Plugin in your WordPress website, to trigger emails from your Website without the default noreply email address. The 'from' email address will be based on your Plugin Configuration and will be one of the email addresses/ aliases associated with your account. You can search and install the WordPress plugin from the WordPress Dashboard. The detailed instructions for installing and configuring the Zoho Mail Plugin for WordPress are available in this help page. Zoho Mail - Wordpress
Tip #17: How to set up filters based on content of email
Just like creating email filters/ rules, based on the subject or sender of the email, you can now create filters based on the content of the email. This can be useful when you receive templated emails like, messages from your website contact us forms or automated notifications and so on. Steps to create content based filters: Log in to https://www.zoho.com/mail Click Settings >> Filters Click 'Create new filter' Provide a name for the filter Select the required condition type In the Criteria section,
Tip #15: Auto upload attachments to cloud via Filters in Zoho Mail
You can now *automatically* upload your attachments to your preferred online file storage! In Zoho Mail filters, you can now create filters, with predefined conditions for emails with attachments to upload the files automatically to the cloud service (Zoho Docs/ Google Drive/ Dropbox/ One Drive/ Box) of your choice. Login to www.zoho.com/mail. Go to Settings and choose Filters. If you have multiple email accounts configured, select the required account. Click the New Filter icon in the top right
Tip #14: Versatile Reader View in Zoho Mail
We all receive long emails, which happen to be very important ones loaded with lots of crucial pieces of information. Often such long emails have small fonts with fancy faces, making the reading process a tedious one. In Zoho Mail, Reader view comes to your rescue. Just click the 'Reader view' icon to choose the font size, font face, line spacing and even toggle between day mode and night mode exclusively for the Reader view. This helps you to read such long emails at your preferred settings, without
Ask the Experts #3: A 5-hour live Q & A on Sharing and Subscribing Calendars in Zoho Mail
Zoho Mail Suite is a complete business communication application with Calendar, Contacts, Notes, Tasks and Bookmarks. Calendar is one of the most essential components for scheduling meetings, managing appointments, organizing events and for overall time management for everyone in the organization. Calendars can be used in multiple ways, as per the requirement of every individual. You can share them with various users, with different permissions and privileges. The following are the various options
Tip #11: How to secure your email account using Two Factor Authentication
We all have a lot of important and sensitive data stored in our emails and in the accounts. To protect your account, a password alone may not be enough. It is always better to add an additional step of security to our accounts, which is provided by Two Factor Authentication (TFA), also known as Two Step Verification. Two-factor authentication is an additional security process to secure your account by the combination of a password and a mobile device. This reduces the chance of your account being
Tip #9: Add and manage your CRM contacts from incoming emails
Merry Christmas to all of you! Here comes the Christmas season which brings with it loads of joy, happiness, celebrations and ..... emails, tons of them. This is the time of the year, when you get loads of emails from everyone who has your email address in their contact lists. Some of them may be just junk, but there may be some real important ones, which you want to save and track for future. Among the list of emails, when you find one such contact, who can be your lead or a potential, use the
Ask the Experts #2: A 5-hour live Q & A on Fighting Spam in Zoho Mail
Zoho Mail has incorporated extensive Spam filtering techniques at multiple levels to control Spam from entering into your Inbox. In spite of the filtering mechanisms, some of the emails which may appear to be spam from your perspective sneak into your Inbox. At times, the same filters which are built to identify Spam, marks an email, which you think as genuine, as Spam on different grounds. In this month's Ask the Experts, we would like to focus on one of most important areas of email service -
Tip #5: Thanksgiving special - How to set up Vacation Reply in Zoho Mail
With the Thanksgiving holidays round the corner, the vacations are near! A lot of us will be out of our offices due to holiday plans, family gatherings, and vacation trips. However, the work doesn't come to a halt and neither does the flow of emails. Stay on top of your business communications by setting up your vacation auto response today. Zoho Mail helps you to setup your Vacation reply in Richly formatted text, along with the time period for which the automatic vacation response should be active.
Reach official Zoho Support and avoid fake support websites, toll free numbers and emails
Dear users, Thanks a lot for choosing Zoho! Our applications are built to help in achieving your day-to-day business goals. We are committed to engage with you, to understand, and develop solutions that enhance your productivity. We are happy and ready to help you use our service effectively. Identifying and avoiding fake support: Just like using popular bank names and financial applications for phishing purposes, using Zoho and claiming to be providing Zoho Support or services with false numbers