Não estou conseguindo receber e-mail
Bom dia, eu usava há um tempo o e-mail normalmente, mas após alterar as minhas DNS's o e-mail parou de funcionar. Você poderiam me esclarecer o motivo?Is there a way to separate the aliases I have under one email Id?
Let me clarify: I have an email id that has 4 email aliases. Currently any email sent to one of the aliases goes into a single inbox. I would like for there to be a way that each alias have a different mailbox so I know all the emails in that particular inbox was sent to one particular email. I know this has a very simple answer but I am having trouble finding it. Also, I'm not sure if I am required to upgrade my account for those options. If anyone can assist me or point me in the right directionHow to manage multiple mailboxes for my customers from single admin account
Hi, This question is probably answered somewhere but I couldn't find one. I am a web dev and have a Mail Lite plan for myself. I have few customers who want email service for their websites and asked me to manage everything (like billing, management,Can NOT verify SPF and DKIM with Wix DNS
I use 3rd party tool to make sure the value is stored in Wix DNS already. But I can't pass the verification on Zoho. Please help me. Thank you! My domain is: salesleadsninja.comhow to change yahoo mail password
yahoo email recovery process way of the yahoo account .If you are sure that you have entered the password correctly, it means that someone else has accessed your account and changed yahoo mail password of your account. The only option left before youchange Yahoo email password
yahoo email recovery process way of the yahoo account .If you are sure that you have entered the password correctly, it means that someone else has accessed your account and changed yahoo mail password of your account. The only option left before youHow to resend a letter automatically
Hi, guys! So, i have different mailboxes, which gathering in zoho - screen - https://skr.sh/s5JO9PR5b0E I want to automatic resend to another mailbox all letters that comes to one of my mailboxes. How can I do it?Cannot enable incoming and outgoing
One of our users mirel@.... has been automatically disabled for incoming and outgoing. Probably for exceeding quota. We cleaned the email but we cannot re enable the account incoming and outgoing. What is the problem??? Please help.I can not find Email Routing Option
I want to use Spilt Email delivery option, but somehow I can not find the Email Routing option. Can you please guide me? Thankszb code
I have created a domain in shopify, and i want to make business emails. Since i need to send and receive mails through the business emails i used zoho, but i am not able to get my zb code. I dont know where i can get this? is pasting the zb code in shopifyAlias EmailID already exists
when i try to add info@Najlaboutique.qa as user or email Alias i get Email address already exists or Alias Email Id already exists i need to fix this problem asp i'm making topics and tickets for 2 days but there is no progress please helpAlias Email Id already exists
i need to add info@najlaboutique.qa as Alias but i get Alias Email Id already exists and i'm sure i dont have itChanging default account settings for IMAP and POP
I plan on adding 50 users to my organization. I would like to have POP off, and IMAP on by default for new accounts I create. Is there a way to do so?Verify the ReplyTo address to send emails using this account.
Zoho Mail Internal Error (500) - You need to verify the ReplyTo address to send emails using this account. Please verify the ReplyTo address. How can I do the above? I am sending emails from wordpress. The current replyto address is forced the same asSend mail from gmail
Hello! I have a gmail account, and I have linked my zoho and gmail accounts so that I can "send mail as" in gmail using my zoho email. Now, I would like to send mail (using zoho mail) from my gmail account with the zoho email address that is linked to my gmail account. Example: Zoho creator sends an automatic email using a zoho email address. This zoho email address sends the email from gmail. Gmail uses the zoho email address to send the email. The reason why I want to do this, is because IThe Create Account is not vissible / available in the User Details
Dear Zoho, I want to change the Super Admin User to another email adress. I followed your instructions to do that. But I get blocked on the Configuration Screen > User Data > Create User. Problem. I do not see the Create User in the options. It stratsUnable to create new mail ID. Getting message "User Successfully Invited"
I am unable to create new mail box (shanthi@trisonsteel.com). I am getting the message "user successfully invited" How to resolve it ? same problem as this guy before https://help.zoho.com/portal/en/community/topic/unable-to-create-new-mail-id-gettCan Not verify DKIM to enom.com
Hi, I have been trying several days now to try to verify my DKIM to enom.com everything seems to be correct but every time I try to verify it keeps saying Verification Failed. I have the correct domain and selector, and I change the record value in zoho and my domain site and wait even a couple days to try to verify and it still fails, please help. domain nwcarcollectibles.com and selector zoho._domainkey.nwcarcollectibles.com Thanks.Migrate from Yahoo to Zoho
Dear Zoho, Happy New Year and thank you for providing the Zoho service. You were recommended to me for a friend, and I've set up an organizational account at Zoho for myemail@mydomain.com. I am attempting to set up an IMAP migration from Yahoo to Zoho. I am following your instructions here: https://www.zoho.com/mail/help/pop-imap-migration.html#alink4 1. All of this makes sense and I am able to set up the IMAP Migration: https://help.yahoo.com/kb/SLN4075.html See screenshot "Yahoo Server Migration"DKIM Verification
Hello! I'm having an issue with getting my DKIM verified. I created a key and added it to my DNS per instructions provided (instructions found here). I followed each instruction to the letter, but every time I try to verify it states that the "Verification Failed." I have also looked at similar posts on the forums and haven't found anything to help with this. Can anyone help with this? (Apologies if I select the incorrect Forum - this is my first time posting to Zoho forums.)Outlook with ActiveSync causes duplicate Sent items
I connected Microsoft Outlook 2016 to Zoho using ActiveSync. It seems to work great - immediate email notifications and quick syncing. The only problem is that when I send an email, two copies of the email appear in the Sent folder. Is there any setting to fix this - or even better, can Zoho be changed to just "do the right thing"?Ajuda
Olá, entrei em contato com a hostgator e pedi os apontamentos, porém eu só consigo enviar e-mail e não receber, fiz um teste com um gmail que tenho e isso faz 5 horas quase e o email ainda não chegou, caso seja algum erro de apontamento por gentileza enviar aqui para que eu peça para eles arrumarem.Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi, One of my customers can't send emails anymore (Reason:554 5.1.8 Email Outgoing Blocked.) I tried to reactivate outgoing email from the Control Panel, without success (see attached image). Can you please reactivate outgoing email?User already invited
Hello, I'm currently experiencing an issue, I am unable to add a user jordan@getkonnected.net as it says he is already invited.Email forwarding automatically disabled
Hi, I switched my family to Zoho this week. 3 mailboxes, 2 forwards to gmail. I created a forward as admin. Entered the confirmation code and everything wrked fine - for 3 minutes. Then I got an automatic reply from ZOho: Dear Admin, The email forwarding configured in the Zoho Mail account ****@*****.com has been disabled for the account *******@gmail.com. Please feel free to reach us at support@zohomail.com for any further questions. Thanks, Zoho Mail Team P.S.: This is an auto-generated message.IMAP migration fails to add user
I am attempting to migrate from my old IMAP account to using Zoho Mail. I have added the server settings in a new migration and that seems to have worked. When I add a user to the migration it fails and says 'User not exist'. What does that mean and how do I diagnose the error further? I am adding the user name and password exactly as they are in my IMAP client and then putting my Zoho email address in the third box, hope this is correct.MX and SPF not working
Already added the MX and SPF records, but on the control panel it still stays that they are not pointed to zoho mail. Can you check if my configuration is right and I just need to wait?How do I get back to correct a domain registration error?
I configured my SPF using TXT and then discovered that my domain requires the use of CNAME. How do I get back to the registration page to find the info I need to enter for configuring it with CNAME?Email routing configuration
I am trying to configure the email routing option but cannot find the option for configuration. Could you tell me how to get there?Problems in Setup of outlook 2016 imap with zoho account
Hi Can anyone assist me?I am new to ZOHO today, I have setup email addresses etc. with my domain and verified etc., however when trying to setup on outlook as an IMAP account, during the account test stage I keep getting an error message returned stating that 'outlook cannot connect to your outgoing (SMTP) e-mail server'.... I am using Outlook 2016... Can anyone point me in the right direction? Cheers DennyDKIM Verification Failed
I am trying DKIM verification for my domain blogorbits.com hosted on GoDaddy. I added the TXT record to the domain's DNS as stated, and did wait for almost 2 hours. Still, I am getting a verification error. Any Solution?Mailbox disabled - delete
Hi, I try to configure Zoho Mail, we have serveral mail adresses, i have one who marked " mailbox disabled ", but i can't delete any account, i dont have any button to click to delete. In zoho mail client, i dont see this adresses. Help please.Zoho is not able to read DKIM from AWS.
I'm only missing the DKIM validation to configure a new domain in Zoho Admin. I'm copying and pasting the key, but AWS adds some "" at the start and end of the key, and I think that's why zoho is not able to recognize it. Using https://dkimcore.org/c/keycheck tool it works when I copy from zoho DKIM configuration like: v=DKIM1; k=rsa; p=....... but if I copy the one I have in AWS it would be like: "v=DKIM1; k=rsa; p=......." and it does not work any more. AWS is always adding this characters whenPlease support me
please support meWe are unable to get TXT record for SPF right now.
hi i have configured everything but i am not able to verify TXT record for SPF. can you help what should i do?Stop zoho mail from constantly alerting of no configured mx record
This is really annoying. I don't want our domain's mx record pointing at zoho. It points to our on-premise mail server.SPF Records
Hi, I tried more than one time to verify SPF Records and every time give this massage. I deleted and re-type it more than one time but it gives me the same massage. *I use cloudflare ThanksMy account outgoing mail is block
please my account is block cannot send massageAfter anabling 2 factor Authentication, Application Specific Passwords not working
I setup 2 factor Authentication then I tried to create an Application Specific Passwords but when I put it in my APPLE MAIL APP it says password is worng. Can you help me with this?GDPR Agreement
Hi, When i sign the document - date of THIS DATA PROCESSING ADDENDUM is made on - was be is 28 Jul 2020 https://accounts.zoho.com/home#privacy/dpa Can your correct the date? I sent request to legal-requests@zohocorp.com - nobody is answerNext Page
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Unable to continue payment
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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