Storage addon failed to upgrade
Hi, I am trying to purchase addon storage, but i am getting upgrade failed error Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please visit our Contact Us page to reach out to the appropriateSend email is not authenticated
Hi, I’m getting an error in Gmail, when receiving an email from my account in zoho, my email is already authenticated in my domain, and I don't know why I keep receiving this message... also testing in outlook, the message goes directly to "junk".Missing Folders on iPhone Zoho Mail
Under mailboxes on my iPhone, I don't have an inbox, sent folder, deleted photo, etc. See pics.Unable to Access Admin Console and Email Sending Issues
Hello Zoho Support Team and Community, I hope this post finds you well. I am currently facing two significant issues with Zoho services: Admin Console Access Issue: Every time I try to access the Zoho Admin Console, it gets stuck on the loading screenNecesito el código ZB para mi cuenta
Hice cambio de servidor y no encuentro el codigo unico de cname.Delete Zoho Mail Account accidently from Admin panel
Is it possible to restore deleted email accounts with all data.Zoho Mail
My domain and email hosting is Ionos, I'd like to switch to ZOHO, I purchased 1 user to do the test, I don't know how to set up. I have the following issue: 1. I tried to only transfer 1 mail account to test, once I set up as the suggestion, all otherReceive emails
I am unable to receive any mallsGetting a "Unable to connect to your account" error during migration from Gmail to Zoho
Hi, I'm trying to migrate ges@gesenterprise.com accounts from Gmail to Zoho. I'm getting a "Unable to connect to your account" error and I can't figure out why. I have tried many options but no luckMigration O365 vers Zoho
Bonjour à tous, J'ai déjà migré 4 users sans problème depuis O365, tout s'est bien déroulé. Je maintenant migrer d'autres users mais l'inter face plante et je ne trouve pas de solution. Qd je souhaite ajouter les nouveaux users à migrer j'ai le message'email address already exists'
I deleted a user from my organization and want to use the same email address that user had, but the email address seems to still exist somewhere as I get 'email address already exists' when I try and create it. I have deleted the entire organization andAttempting to migrate email data from Outlook failed (repeatedly)
'Authentication details provided was rejected by Source server. Kindly provide valid username and password.' That's the error message I keep getting when I try to migrate my old email data from Outlook to Zoho. I've confirmed the username / password areSPF configuration in DNS
Hello Zoho Support team, I have a problem with the configuration of SPF. I have read several documentation from Zoho to configure it properly but it is still not configured properly as you can see here https://zohomail.tools/#runChecks/sans-institute.onlineTo unsubscribe from your paid subscription in Zoho Mail, if you can't find help anywhere.
For ZohoMail users who wish to cancel their subscription, we noticed too many requests, we are not stopping you from staying free. To cancel your subscription, login to https://mail.zoho.com as Super Admin >> click Control Panel >> Subscription >> CancelError AS101 when trying to add a new email alias
Hi, For my domain, simplycompli.in, I would like to remove the alias email ID prateek@simplycompli.in , but I'm getting error when I'm trying to replace it with a new email ID. Can you please help?Unable to create same email after migration to Zoho
Hi, I recently migrated from hostinger email to zoho email. After verifying all TXT fields, I'm able to create new email ID and send/receive emails from this email. However, I'm trying to create the same email ID that I was using in Hostinger but I'mMX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentallyPOP/SMTP access authentication failed
I am unable to log setup outlook for my zoho mail account. I am using these settings pop.zoho.com port 995 SSL poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can youUnable to send email from PHP using smtp with PHPMailer
<!DOCTYPE html> <!-- To change this license header, choose License Headers in Project Properties. To change this template file, choose Tools | Templates and open the template in the editor. --> <html> <head> <meta charset="UTF-8"> <title></title> </head>Email fetching/downloading from IMAP Problem.
Ive been trying to fix a fetching problem with my IMAP on Zoho Mail in a month now. I cannot manage it to sync eventhough everything says succesful, Then i deleted IMAP and added again. But now my Folders does not even show up. I have no idea. ThanksMaximum incoming email (attachment size) limit
I see that the maximum size of received emails can now be set to 20MB, however I'd still like to see it be larger. It's embarrassing when a client sends me an email with a large attachment and I can't receive it. 50, even 100 MB seems reasonable these553 Relaying disallowed
Hi, I have been trying to set up email hosting for my domain benporter.co.uk with your service here is a screens shot of the DNS records I have setup: I am able to send out emails from ben@benporter.co.uk but when I send email to this address from anLet all members of a group view replies on emails
Hello I have setup a mail account for my company. Currently we are only 2 guys, but we want to have a contact and a support email. I have setup the groups contact@domain.com and support@domain.com and added both our users to the groups. My problem is,Cannot access the mail admin console
Hi, I can't seem to access the zoho mail admin console. I've tried clearing cache and cookies on two different browsers, and going directly to the login page of the mail admin console using the link https://mailadmin.zoho.com/ and when I login using thatUnusual activity detected from this IP. Please try again after some time.
I get this error when I try to create a new address on my account, it's been a long time now, I'm still getting this error, anyone can helpzoho mail
I can't receive messages from my shopify store despite doing all the steps you asked me to do and linking my store with zohoEmail sending but not receiving - My own domain
Hi there, my domain name is dcmediahouse.com. I followed all the steps but I still cant receive emails. I filled out the MX record and TXT record. Please advice. Thanks!Emails sent to recipients spam/junk (SPF enabled, DKIM?)
Dear Zoho team, I have just created an account with you and am now testing a newly formed email (whether it ends up in the recipients junk folder or not) At the moment both the SPF and DKIM are shown as 'green' under the Domains tab in the Admin console,Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedrenew option for mail subscription (on demand renew)
Why in the year 2022, is there no option to "RENEW NOW"?? I don't get it zoho, if you want my money, GIVE ME the option to pay you!! WHY IS THERE NO OPTION TO RENEW the subscription a week early, or on MY TERMS?! My consulting firm (which uses zoho mail)Email forwarding to Gmail not working
Hello, My email forwarding to Gmail is not working. Verification email is received and verification step is passed (green dot appears left of the dest. email. But every email sent to address do not go to Gmail (not even spam inbox), they only appear inAccess user email from control panel direct
Hi Team I am looking for an admin feature in zoho control panel that you can access a mailbox direct for administrative purposes without the normal way of resetting the password for a user and then login Normally if a user resign, as part of the handoverCannot - create more email account - Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are a Movie theatre company and It is an entertainment platform Please unlock us.Help! Error: The email address is already registered with another account...
I'm seeing the below error when attempting to add the email TIM /at/ ATL /dot/ TV as an alias: The email address is already registered with another account which is not a part of this organization However, I nor no one else within my organization hassignupconfirm links not working
Hi, I'm trying to add an email address to my account. I receive the email and click the link, but jsut get a blank screen, I've tried with multiple browsers and in incognito mode, but it's the same result. https://accounts.zoho.com/signupconfirm?digest=AC-PQJGTcugb5roD0VRKtlO06WVgCard Declined
Hey I've tried 3 different credit cards to upgrade yet all are seen as declined. I'm from Australia, and nothing I'm doing is working. One is a business account the other two cards are personal accounts... it's def not a problem from my end. My accountsCan't receive email; Alias Email Id already exists
So I created a Zoho account yesterday, added it to my domain CNAME yesterday, verified it with Zoho today, and created several email accounts using this domain and Zoho today. But when I send a test email to the emails, I don't receive them. I searched this problem within the Zoho support forums and saw a user was told to create an Alias Email Id in the control panel. I went to do this and for each email under the "Mailbox Alias" section there is no alias listed, but when I click "Add new Alias"Email Data Migration - fundamentals - users passwords?
I am trying to migrate my small company's dependency on a cpanel-type solution to diverse hosting services... I am migrating just emails to Zoho. I have already created the user accounts in Zoho that match with my user accounts on source provider. I believeLocked out of super admin account
The account locked me out because I used a VPN and now it requires verification from my recovery email but I don't have access to the old email anymore. I never turned on MFA and never set up this security feature so I didn't know I would need to keepUnable to create again previously deleted email.
Hi, I am trying to create mail account sales@zerosec.in which i have deleted two days back. But it always says "Given email-Id already exists.". ThanksNext Page
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Announcements
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Unable to continue payment
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... i
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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