Let all members of a group view replies on emails
Hello I have setup a mail account for my company. Currently we are only 2 guys, but we want to have a contact and a support email. I have setup the groups contact@domain.com and support@domain.com and added both our users to the groups. My problem is,
Cannot access the mail admin console
Hi, I can't seem to access the zoho mail admin console. I've tried clearing cache and cookies on two different browsers, and going directly to the login page of the mail admin console using the link https://mailadmin.zoho.com/ and when I login using that
Unusual activity detected from this IP. Please try again after some time.
I get this error when I try to create a new address on my account, it's been a long time now, I'm still getting this error, anyone can help
zoho mail
I can't receive messages from my shopify store despite doing all the steps you asked me to do and linking my store with zoho
Email sending but not receiving - My own domain
Hi there, my domain name is dcmediahouse.com. I followed all the steps but I still cant receive emails. I filled out the MX record and TXT record. Please advice. Thanks!
Emails sent to recipients spam/junk (SPF enabled, DKIM?)
Dear Zoho team, I have just created an account with you and am now testing a newly formed email (whether it ends up in the recipients junk folder or not) At the moment both the SPF and DKIM are shown as 'green' under the Domains tab in the Admin console,
Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed
renew option for mail subscription (on demand renew)
Why in the year 2022, is there no option to "RENEW NOW"?? I don't get it zoho, if you want my money, GIVE ME the option to pay you!! WHY IS THERE NO OPTION TO RENEW the subscription a week early, or on MY TERMS?! My consulting firm (which uses zoho mail)
Email forwarding to Gmail not working
Hello, My email forwarding to Gmail is not working. Verification email is received and verification step is passed (green dot appears left of the dest. email. But every email sent to address do not go to Gmail (not even spam inbox), they only appear in
Access user email from control panel direct
Hi Team I am looking for an admin feature in zoho control panel that you can access a mailbox direct for administrative purposes without the normal way of resetting the password for a user and then login Normally if a user resign, as part of the handover
Cannot - create more email account - Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are a Movie theatre company and It is an entertainment platform Please unlock us.
Help! Error: The email address is already registered with another account...
I'm seeing the below error when attempting to add the email TIM /at/ ATL /dot/ TV as an alias: The email address is already registered with another account which is not a part of this organization However, I nor no one else within my organization has
signupconfirm links not working
Hi, I'm trying to add an email address to my account. I receive the email and click the link, but jsut get a blank screen, I've tried with multiple browsers and in incognito mode, but it's the same result. https://accounts.zoho.com/signupconfirm?digest=AC-PQJGTcugb5roD0VRKtlO06WVg
Card Declined
Hey I've tried 3 different credit cards to upgrade yet all are seen as declined. I'm from Australia, and nothing I'm doing is working. One is a business account the other two cards are personal accounts... it's def not a problem from my end. My accounts
Can't receive email; Alias Email Id already exists
So I created a Zoho account yesterday, added it to my domain CNAME yesterday, verified it with Zoho today, and created several email accounts using this domain and Zoho today. But when I send a test email to the emails, I don't receive them. I searched this problem within the Zoho support forums and saw a user was told to create an Alias Email Id in the control panel. I went to do this and for each email under the "Mailbox Alias" section there is no alias listed, but when I click "Add new Alias"
Email Data Migration - fundamentals - users passwords?
I am trying to migrate my small company's dependency on a cpanel-type solution to diverse hosting services... I am migrating just emails to Zoho. I have already created the user accounts in Zoho that match with my user accounts on source provider. I believe
Locked out of super admin account
The account locked me out because I used a VPN and now it requires verification from my recovery email but I don't have access to the old email anymore. I never turned on MFA and never set up this security feature so I didn't know I would need to keep
Unable to create again previously deleted email.
Hi, I am trying to create mail account sales@zerosec.in which i have deleted two days back. But it always says "Given email-Id already exists.". Thanks
Alias Email Id already exists
Hello! I just removed 3 users on my accounts then create 3 alias with the same names, but always got "Email alias already exists" error. Can you help me solve this? Thanks!
Email Service Issue After Hosting Change
Dear Zoho Support, We have recently changed the hosting for our website www.almusairiey.com and now our email service is no longer functioning.We kindly request your assistance in resolving this issue. Thank you very much for your support. Best rega
when I transfer the doman form enom to hostinger
when I transfer the doman form enom to hostinger When I transferred the domain, the email stopped working and when I enter mailadmin.zoho.com Email Configuration - MX : Your domain's MX Records are pointed to Zoho also SPF : Your domain's SPF Records
Email alias already exists
Hi I'm trying to create an alias : contacto@ketomasa.cl but i get the message... Please Help me...... Tks
Verify Domain purchased through Zoho
I bought a domain through Zoho now I need to verify it but I don't know how?
SPF verification problem
Added the SPF record v=spf1 include:zoho.com ~all as a txt record on my dns provider ukrnames.com, but still can't validate in zoho (2 days past), what can be wrong?
Unable to connect to my zoho mail admin account
using my current admin credentials, I am unable to connect to my zoho admin account,
MX verification failed !
Hello @Deeraj J , I hope you're doing well ! Please I'm currently trying to configure the MX records in my shopify DNS settings, actullay the're all configured correctly in my DNS, but when I try to verify them in the Zoho admin console
Email already exists
Hello! I was trying to add a new user rewant.singh@evoxyz.com to our organisation from our Zoho Mail Admin app for Android. The app said that there was a network error and the user cannot be added. When I re-tried it said that the user already exists.
Backups and undeleting of email
In large organisations (and smaller ones) there exists a need to have automatic backup procedures in place. It seems to me that Zoho doesn't have tools in place to deal with this How is email protected in the system? Is it possible for a administrator
MX records not pointing to Zoho error - Network Solutions
I'm having a problem connecting my zoho mail to my network solutions domain. I have followed all the instructions from zoho as to how to modify the dns settings in network solutions however I'm getting this error message: The MX Records of your domain(s)
Create subdomain mailbox in tandem with subdomain stripping feature
Since theres the subdomain stripping feature and its working great, is it possible to create a mailbox on a subdomain? I use the subdomain stripping feature mostly for incoming but sometimes once in a while i may need to send/reply too. Looking at current
Alias EmailID already exists
I am trying to add sales@ alias to an email address in my account, but I get the following error: ALIAS_EID_ALREADY_TAKEN_NOTSAMEORGUSER Can you tell me how I might solve this?
Error - "the input passed in invalid"
Hi, control panel > user details > select any user > mail accounts TAB showing error message - "the input passed in invalid" even added GENDER for the user, as it was suggested in the forum, still getting this error... .. therefore unable to add email
Email forwarding - "Available exclusively with the paid plans."
Hi, I get the error msg that Email forwarding - Available exclusively with the paid plans. Can you please advice
How can I fix: Domain already exists error?
Hi every one, I know this question is not new, but I did not see any full answer or solution, so I post it here. I created an account in zoho, registered my own domain to enable email accounts with tha domain. One day after created the account, I can
How does on create a outgoing only email account in Zoho? Like a no-reply@.......com email i.d
I wish to perform some email marketing and wanted to create a no-reply - outgoing email only. If a user sends a message to that it do snot accept in-bound mails. Any idea how to create one?
DKIM Verification Failure despite setup being correct
I have set up DKIM as per the instructions and domain registrar side is showing the record as working. However on Zoho's mail admin console it keeps saying verification was not successful. Can someone help? Thank you
Error U154: adding new email account
When I add a new email account, an error message appeared: "U154:Oops! Something went wrong. Try again later" Can anyone help solve this problem? Thanks a lot.
DKIM cannot be enabled for the domain as no verified default selector present
DKIM cannot be enabled for the domain as no verified default selector present Getting this error cannot see why Any advise please
How to recover a deleted Zoho workspace email account?
I was trying to delete a different account but accidentally deleted an account that's being used. How do I restore it with all the emails recovered?
My domain is managed by an non existing organization
Hello I am trying to delete my account but it is managed by an organization i worked with 10 years ago and now does not exist. How can i remove my email from this organization ?
Next Page