All my MX is verify
I can still receive email. Seeing this error on sender "" Message not delivered Your message couldn't be delivered to cordon.jesse@ubsinternationalbank.com because the remote server is misconfigured. See technical details below for more information. The
Add user in different Plan
Hi, Now I have 3 users with standar licence, and I want to add one more user but not in the same plan, I just need mail lite, how I can convine different ones?
Email from Zoho are identified as spam by Gmail
Hi I have everything with green check marks in your system But still all of the emails are getting to Spam Can you help?
Enable Email-Forwarding for outgoing emails
I have recently started using Zoho Mail for my organisation. From the admin control-panel I have created some users for my organisation Since all outgoing & incoming emails on company's email id is company's property, I want to forward both these emails
Is there any grace period for zoho mail subscription renewal without losing mail and it's full operations ?
currently our business is using zoho mail lite 10gb plan and I changed the plan to zoho workplace standard, but my renewal is tomorrow. If i didn't renewal subscription before the renewal date will i get grace period? without effecting our mails operations
IPv6 support for Zoho Mail?
Hi, Is there a timeline by which Zoho plans to add IPv6 support for its mail servers (MX & SPF records)? Best, Roshan
Email ID IS NOT WORKING
Dear Sir, MY Email ID is not working pls solve it asap , actually i bought hosting from bigrocks and my domain in godaddy after DNS updation the emails are not working pls check it realy very urgent my id is admin@webdesignsexperts.com Mail me on webdesignsexperts@gmail.com Thnaks Gaurav
How to change account to use .com instead of .eu
I made an account, but it put me under a .eu domain. However, I need a US domain. How can I change this?
SPF Permanent Error &
Hi, My mail sent via Zoho is flagged spam. Upon checking, my DNS failed the check. I've run checks using 2 tools, both shows the same result that v=spf1 include:zoho.com ~all does not fit in the UDP packet. The include:zoho.com itself already has too
Mx cant verify
Hello, my problem is that the Mx cant verify.. I waited 24 hours but nothing changed.. can someone help me?
DKIM cannot be enabled for the domain as no verified default selector present
Hello, I am not able to verify DKIM. Please help me. It is not enables an error is comin "DKIM cannot be enabled for the domain as no verified default selector present"
Ayundenme con esto por favor
Configuración de MX Los correos electrónicos de su dominio no se entregan a Zoho Mail. Los registros MX de su dominio “munisanjeronimo.gob.pe” no apuntan a Zoho Mail.
Is it possible to change the domain name added for the Customized Login?
I have two domains under my "Organization". I was under the impression that I could add "Customized Login" for each domain added under my Organization. I set up one and when I went back to try to set a custom login for the other one I get a message saying
Restoring email account after deletion doesnt restore the emails
We tried restoring an account that was deleted few days ago but all of the emails are gone. We did everything to reach out zoho support but they only replied once by email.
Sent messages appear twice, duplicate
Hi, I final got my zoho mail hosting working for my domain benporter.co.uk Now I am sending and receiving mail okay. However in my sent messages the email is duplicated (this does not happen on the recipients inbox). This happens on any device/method
Block Domain
Hi How do I block the domain logopädie-beyer.de? When I add that domain Zoho says invalid input - logopädie-beyer.de Best regards, Murray
SAML auth. "The email address "null" specified is not valid. Please specify a valid email address.
Hello. I'm configured SAML auth to zoho. But I received this error. In my idp-provider logs I didn't see any erorrs. Please help.
How do I setup a master email template?
As the administrator of Zoho mail, I want all the users to have access to master email templates which is approved by the CEO. i.e. internal meeting, 1st cold call email, etc. Is there a way to set this up for all 25 people to have the same template which comes from the admin? Thanks, Kermit
Unable to unblock IMAP
Hello I am unable to unblock IMAP for user ID 465743420 I get the following error in admin mail console when unblocking IMAP Please help with this, it was blocked for suspicious login, but it was just because of using and trying new VPN app on the Android
Change name associated with email alias
I've recently changed a sales@ alias over to another Zmail user for our organization. However, the previous person's name still comes up in the sender line as the name associated with that alias. How do I switch this over to the new name?
MX Verification failure, but email is functional
Hello, I have configured the hosting setup in Zoho using my domain, but I get the "MX Verification failure" error. The strange part is that, the email for the user created is fully functional, I can send and receive emails. I created a ticket with this
How can I find out which server ZOHO hosts my domain on?
I am trying to link a program that I use for email campaigns and it asks me to verify my domain with DNS but I don't know which server is where my domain is hosted, the domain that Zoho gave me for my emails.
How do you suspend email accounts temporarily for the user accounts you've created?
I'm trying to deactivate a couple of accounts temporarily; is it possible???
Zoho Mail - Domain Verification
Hi. Does anyone know how to verify my google domain in Zoho Mail Set-up? My domain is from Google Workspace/Google domains. I cannot access the DNS Settings. Please share the steps. Thank you.
Blocked account due to security reasons.
Your account info@officiadigital.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown I can not unblock my self I get an Error: "Oops! Something went wrong. Try again later" I still do not know what we did wrong
Error: External Members are Restricted When tryin to add new Member
I tryin to add new member on email Group, but when tryin to add new external member it result in error: External Members are Restricted How can I fixed these error? An screenshot attached
Zoho Mail SAML with Azure Active Directory
I've tried setting up SAML with Zoho Active Directory, and keep receiving an error message. I've tried setting it up both via the article posted by Zoho and by the article posted by Azure. I simply can't get it to work. PLEASE HELP! Keep getting an error that says "Oops! Something went wrong. Try again later." Both the error screenshot and certificate are attached.
I restored the expired domain but zoho mail still not working.
My domain was expired and now I've restored it. I am able to send emails but am not able to receive it. Need help.
Payment Issue
Hello, My Zoho Mail Email Id : info@madhya.agency We try upgrade my info@madhya.agency mail to Basic Plan and also we done payment process but we get error "Please try again somthing is wrong". I try this process two time and both time I pay full amount
How do I send from the other domain?
Greetings, My client upgraded from Mail free to Mail Lite because the first feature listed is "Email hosting for multiple domains". I have now added a second domain. I tried to add a user on the new domain, but I got an error message saying "License limit
Domain Issues
I have been unable to access my domain in the console to manage it. I need assistance as soon as possible. I need to access it to connect to website. Thank you
Where can i get zoho code
may i request zoho code for my shopify account.
Remove Mail Hosting and proceed for domain deletion
Hello we want to remove jcsintl.org from domain. Please help to resolve this issue. Now we have 2 domains.
Cannot delete domain - want to add another domain instead
Hi, I'm trying to delete the domain I have set up earlier to replace it with a new domain. When I click the x to remove it I get a message saying "Remove Mail Hosting and proceed for domain deletion" which is what I want, but nothing happens. Please
Domain Mapping
Hi all, I've just created a website using google sites however i have a hard time mapping my domain, I've entered all the values correctly howvwer it keeps saying it cannot be duplicated, please advise
How to sign out from all devices?
As a super admin how can i sign a user out of every device?
I have no idea why I cant add more user, the system said Unusual activity detected from this IP. Please try again after some time.
Please check my account, I bought 18 user but only add 12 to use. The system said Unusual activity detected from this IP. Please try again after some time. Please unblock my account :( I need it as soon as possible
Failure Reason - DOMAIN_NOT_RESOLVED
Hi, we are unable to send messages to docs@radiantsexports.in and any this domain's email account from any account rajesh@aigclogistics.com or info@aigclogistics.com but we are receiving all that accounts emails. Troubleshooting > Retry Mail > Mail Header is pasted below for your reference. Please check and suggest. DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1500100632;
s=zoho; d=aigclogistics.com; i=rajesh@aigclogistics.com;
h=From:To:Subject:Date:Message-ID:MIME-Version:Content-Type;
l=490242;
ATTN: Urgent
Why am I having this issue? Domain limit is reached.To add more domain, please contact support@zohomail.com ????? And I already email multiple time and no reply. Is that how you operate with your customer on here? I've been trying to work on a project
Recover deleted account emails
Hello, I deleted an user account by mistake. I have since recreated the username, but all the emails are gone. I need to recover these emails (either in the new account I created or as an archive of some sorts?). Most of the emails contains important information and upcoming events for our business. How can I do that? Is this a paid service? Please contact me. The email in question is vanessa at vanessacocomakeup dot com
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