Mail no longer syncing with e-mail client
I have been using Zoho Mail in conjunction with Outlook and all has been fine for a while but since this last Saturday all new e-mails for all of my Zoho e-mail accounts have stopped appearing in Outlook. They are still received fine in Zoho but not Outlook. I had assumed that the problem was with Outlook but I have tried a couple of other clients (Mailbird and Thunderbird) and the same happens, no new e-mails after last Saturday. Any help, suggestions, solutions much appreciated.
Getting a wrongly sent email back
Hello everyone, can I somehow retrieve back email that was sent (for example) to ifno@example.com instead of info@example.com? After I (hopefully) get it, can I set a redirecting/resending/something like that? Thanks a lot, Matyáš Jan Kudláček
Unable to setup/access via Thunderbird
I am unable to complete account configuration on Thunderbird. I've previously had it setup just fine. I modified settings to use imappro.zoho.com, but when it attempts to connect, it prompts me for password. I've reset my password, but still no success. All settings are correct when compared to various config guides. Any guidance is appreciated.
ZOHO mail doesnt work
I signed up for a zoho mail account couple of weeks ago but no emails are received. I have tested it with several other emails and zoho does not receive any email. The spam folder is also empty so they are not going there. I think if you want zoho to be successful you need to fix this most basic function. Ridiculous.
Do you support the autoconfig service?
If so, can you point me to resources on how to set it up? While I did set up autodiscover, I couldn't find anything regarding autoconfig. If not, is there any plan to support it in the future?
2020 10/6 – germany: can't receive mails (webmail) – server down?
2020 10/6 – germany: can't receive mails (webmail) – server down?
Cannot receive any email from the other
Dear sir/madam I have created a new zoho mail for my job 8 days ago. ID: 725557042 I can use this zoho mail address to send to other email, but I cannot receive any email from other. When I use other email to send mail to this zoho mail, it appears this mistake: "hot unreachable". Please help me to configure. Hope to hear from you soon, Thanks and best regards, Sandy
Can send but not receive emails
I can send emails but not receive them through my domain? Can anyone help please?
Job Role on outlook signature
kindly help change the job role on my outlook signature to show "Account Assistant - Inventory" instead of "Admin Assistant" . thanks
Gmail G Suite to Zoho mail
Hi, i will be moving from gmail to zoho can i transfer my current email (in gmail ) (brian@mycompany.com) to zoho mail ? I want to use the same email address. I have backup the gmail but do i have to delete the gmail account before register the account in Zoho because G suite is on another agency
Filtering on e-mail header
How do I filter mail messages based on headers?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Good day admin, I have been struggling to send emails since morning from my account but i can still receive emails. Can you please assist. My nature of business is supply chain and i am sending emails to a list of companies which are registered or non registered on our suppliers database to supply us with the specified products and services sent out as per mail for them to respond with their proposals. Kindly do assist as a matter of urgency. Regards Charlotte Mnisi
Photoshop (.psd) files violate the policy of Zoho's mail servers
My customer recently tried emailing some .psd files ranging from 12-17 megabytes to me, but the emails never came through. My customer, saying "the email violated a content policy at the zoho mail servers," resorted to emailing to my gmail account to get the files through to me. Is it possible to allow large .psd, .eps, .zip and other archive files (all commonly used in my industry) to come through, or should I go back to using gmail?
Contacts common in an organisation
Hi, is there any way to make a 'corporate' contacts list within an email organisation and accessible by all members? Thanks
Allowed IP addresses
our email of admin at atruing.eu and sunil at aturing.eu got ip blocked because the isp changed the ip and now we cannot login. Can it be reseted.
Ip address changed and Cannot login
Hi, I am unable to login to two of my email id one of them is admin I had setup specific ip address for login and now for some reason i am not able to login. I assume my Ip address has changed i am using the same ISP. Is there any way this could be reset. Regards, Sunil
Zoho Mail Setup on Mac 10.11.3
I'm trying to setup Zoho mail using Exchange on my Mac. I've already set it up on my iPhone, but it asks for an internal and external URL for setting up on my Apple Mail. Thank you in advance. Tom
Mail delivery
Hello In my email vericom@vericomperu.com, sometimes the emails do not arrive at the indicated time: Example: This email arrived at 08:05 am, but it appeared in my tray at 10:20 am. For what is this? This particular email has the ID: <FR1P152MB3324B5EDE69407BC2C547F2AB2390@FR1P152MB3324.LAMP152.PROD.OUTLOOK.COM> Thanks
Ca not add/remove domains of White/blacklist in settings.
Hello, When I try to add/remove some domains from my white/blaclist settings, zoho gives me an error message; "sorry we are unable to process your request.
Email Fetching Status Stop
Hi, want to know why recently my mail server fetching status always stop automatically after few hours. I have to manually click on "start fetching" few times in one day. After i click on start fetching i am able to receive support email, this mean the email setting is correct, just not sure why it will stop automatically.
spf entries in your domain dns are not configured to match with zoho.
hi need Zoho Team, need assistance please!
Not receiving emails
Hi, I am not receiving any emails. Whenever someone tries to send an email, it get bounce with error "553 Relaying disallowed" Could you please suggest what to do?
5.1.8 Sender Address Blocked error
Few members in my org have problems when sending to 3 domains (5.1.8 Sender Address Blocked) When I make Redraft and Send still same problem, please help!
System status
Hi, Is there an issue with the mail platform at the moment, we seem unable to send or receive email. Domain: littleadventurersnursery.co.uk Thanks, Phil Boston
Zoho mail default avars have inconsistent appearence
By default zoho mail has an avatar with the email initials on a colored background. But the background randomly changes for each email in a thread regardless of the email address from which it came, making multi-email conversations hard to follow. For example, these 3 emails in a thread are coming from the same email address, but the avatars are colored as if they are coming from different accounts. And the colors don't even persist through reloads (same thread after a reload) Is there a way to make
Zoho mail not working after Windows update
My laptop just did an update and now I can't get past the load screen when i try to sign in. Mail on my other devices are fine. Is there a number I can call? I can't be the only person this has happened to.
Accessing Zoho Mail API
Hi Team, I've been trying to use the Zoho Mail API to test in the dev environment. I've successfully obtained an access token from this link "https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoMail/ZohoMailAPI" but when trying to use it for authorization i'm getting weird errors. Everything works fine in postman but in c# the zoho mail resource server returns 404/400. var client = new HttpClient { BaseAddress = new Uri("http://mail.zoho.com/api/accounts")
Is Zoho Mail currently down?
Is Zoho Mail currently down? September 29, 2020
zoho outlook
I have a problem, I have 3 email accounts, 2 of them are connecting with outlook, but 1 of them does not connect at all! I already enabled the POP module in the settings, I did the same thing, but one of them I can't configure, can someone help me?
Zoho mail is crap in Microsoft IE explorer
There is unbelievable that zoho mail just can't open it in Microsoft IE, my hard drive was keep running running running, and it was almost burn (I am just trying to describe, but my it was taking workload for my hard drive a lot). I actually feeling that I am expressing so much then Zoho mail might ask me to shut but this is completely fucking ok as this is the fact! Because thing is not solving, that is why I need to use such polite for greeting.
Emails classified as Spam Office 365 - Reasons and recommendations
We noticed that the emails from some of the accounts in Zoho Mail end up in Spam folder for recipients using Office 365 email. The issue is caused due to Exchange Online Protection server in Office 365, wrongly identifying a genuine email from Zoho Mail as Spam, i.e, due to a case of 'false positive' in EOP. This issue caused our IP range to be classified as Spam, and hence all the emails from those IP addresses were classified as Spam by Outlook (Office 365) servers. Our engineering and abuse monitoring
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. The adress is: portal@rarus.ua Thank you !
can't connect outlook
Hi, As the topic's title, I am getting errors trying to connect to my emails to zoho as EAS (msync.zoho.com) I used both the account's and user@domain emails, is the service disabled by default? thx chris
Cannot Receive Zoho E-Mail In MS Outlook 2013
I am unable check my Zoho E-Mail in Microsoft Outlook 2013. My system is Windows 64-Bit, recently upgraded to Windows 10 Pro 64-Bit. This is the error message I get: "Task '[Masked For Security] - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR Authentication failed'." This is what I have done: 1. Reset my login password. 2. Turned OFF two-factor authentication.
Adding second email address/account
Hi Zoho team, We're using the free account at this moment in time and would like to add a second email address but are running into problems setting it up the primary account (not admin) is info at freudenha dot us and we want to add rob at freudenha dot us but if we click on Add Email Address under My Email Address a OTP is sent to the address we don't yet have access to. Thanks for any assistance
Spam email but I can not add to Blacklist
Hello, I have open a ticket about same problem previously but still troubling with spam emails. The sender address is not correct email format, so it is not possible to add blacklist. Pishing sender addresses like: "office@koser" or "amazon@localhost" Please advice about how to block this rambling spammers Thanks emre Received-SPF: permerror (zohomail.com: Error in processing SPF Record) client-ip=165.84.180.33; envelope-from=xqaz@amazon.co.jp; helo=amazon.co.jp;
Authentication-Results: mx.zohomail.com;
spf=permerror
Zoho calendar is missing on Outlook
Hi, I have just started using Zoho. When I added all emails to Outlook, the emails are working, but the outlook does not show calendars for my zoho accounts. What is the problem - > solution? thank you
How to create website emails in zohomail?
Hi everyone, I came to know that zohomail provides a facility to create your website emails and use it. However, I am having a difficulty in creating and setting up emails for my website carpet cleaner for pets. I do not know how to setup MX records. What are SKM DKIP records? How many emails can I create in zohomail? Can I connect gmail with zohomail? Is there any guide available? I would appreciate the help. Thanks
Error 451 4.7.500 Server busy to Office 365 Busisness and Outlook accounts
Hi, I started noticing some email getting marked as spam from Microsoft services. Office 365 for Business and Personal accounts. Currently it's not even being sent, I just get this error 451 4.7.500 Server busy This is an error that I've received (oculted the name of the email, left only the domain part) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 24 Aug 2018 18:23:41
Conta Zoho no outlook não envia e-mail na opção Responder
Por favor minha configuração pop no Outlook está perfeita, porém só consigo enviar e-mail, na opção de e-mails novos, não consigo responder um e-mail o destinatário não recebe, porém vai para a caixa de enviados o que pode ser?
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