MX Values already Added in Shopify DNS but cannot be verified by Zoho Mail
Hi, i already have added all the MX values in my shopify DNS. But every time i recheck in the control panel domains section, it is still giving me an error that the MX is not configured. Please need your help
Account changed into "inactive" status
Hi, My main account keeps changing into "inactive" status. Please do activate the account asap as I use it frequently. Also, how can we prevent this from happening again as this is the second time around that my account status was suddenly changed to inactive? I have already emailed your support team and I am still waiting for a response. Thanks.
Outgoing Mail Blocked Reason:554 5.1.8 Email Outgoing Blocked.
Dear ZOHO mail support, I have the same issue this morning. Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Kindly unblock please. Thank you.
Read receipt is not working
I set up the read receipt to Always Send and sent an email to someone who also has a Zoho email account. They opened the email but I am not getting a read receipt. Can you help?
Zoho Mail Desktop sizing issue
Hi, just installed Desktop app but it's stuck as a window size the same as the initial login panel. Resize, maximise and Windows methods won't change the size. Any ideas?
Do not send attachment from another application
Hello, I use the Dolibarr program, since Friday it does not send the attachment of the budget in the email, the email sends it well but the budget does not send it, Friday worked perfectly and since yesterday just send the email text not the attachment
Account is inactive
Hello i created an account here in zoho to host a domain a year or so ago and i haven't been using it for a while , i tried to log into in last night but it says my account is inactive ,when i try to create an account with that domain it says my domain is already linked with an account can you help me out ? the account is contact@benachzone.com
Implement IMAP functionality to manage external email accounts.
POP is great but has issues when trying to keep everything in sync between what you see in Zoho and what you see in the actual account like gmail. I know there are settings to delete messages from the server when deleted on Zoho, but I believe gmail has issues with that. I prefer to manage my gmail accounts from Zoho because the interface has some nice features like column sorting - which is a glaring feature lacking in gmail in my opinion. Is IMAP on the roadmap for add-on email accounts? Thanks,
Problem sending zoho mail via Java Mail
I have read your post https://help.zoho.com/portal/en/community/topic/using-javamail-to-send-email-in-java and have exactly the same configuration. Properties props = new Properties(); props.put("mail.smtp.host", "smtp.zoho.com"); props.put("mail.smtp.auth", "true"); props.put("mail.smtp.port", "465"); props.setProperty("mail.pop3.socketFactory.class", "javax.net.ssl.SSLSocketFactory"); props.setProperty("mail.smtp.socketFactory.class", "javax.net.ssl.SSLSocketFactory");
Can't Access zoho mail after adding AWS DNS as CNAME
I configured zoho mail with smartlarn.com successfully. It was working well but after adding AWS DNS to my domain where I hosted my web app, Mail service is not working. So I tried to verify again for MX Records, SFP, DKIM but can't verify. Then I deleted my domain from Zoho and added again but Can't verify. Please suggest how to add my domain. Domain Registrar: namecheap.com
Outgoing SMTP and WebMail mail limits
Hello, I have searched for outgoing mail limits in Zoho mail, but I have not succeeded to get a clear answer. After looking at different (old) posts I have read different limits, like 500 per organization or 200 x number of users. But I am not sure if they apply to WebMail, CRM, SMTP, or to all of them. So I would like to know daily limits for WebMail and SMTP for "free" and "paid" plans, and what happens when the limits are exceeded. Thanks a lot
Outgoing mail giving me 'incorrect password' error
I am able to receive email on my MacBook Pro, but cannot reply or send without receiving the password error. Is this an issue with two-factor authentication? If I create an Account Specific password for the laptop, will this affect my other devices and give me login errors for them? (iMac desktop and iPhone, both of which seem to be working)?
URGENT : Unable to Reset Admin account password.
I can't reset my admin password for my account : hello@akshayramdass.com I don't use the same phone number associated with it.
error adding invitation to calendar
Hi I use the "webex meeting" application (https://meetings.webex.com/) to schedule meetings, when I schedule a meeting I get an email to zoho About an week ago an error message is displayed when I click on "Add calendar" Before ,this error message did not come out Can you help me please ? regards
Zoho Mail does not sync all the email in iPhone through Exchange(msync.zoho.com)
Hi, I started using recently Zoho Mail and It seems fantastic, I mean almost or the best out there. I don't understand why others repute is as bad. I started using Zoho Mail through IMAP and also through msync.zoho.com as Exchange account. The problem is that through Exchange all my mails are not synced on the iPhone. I have changed on the settings on the 1 week limit and selected as No limit which should then sync all the email. But most of my emails are not synced when I use as an Exchange account.
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Hi! I can't create my own email service for my domain - edwradslab.ga
How to convert PST to EML for Zoho Mail?
Want to convert PST to EML files? Then, you may be trying to export Outlook emails to Zoho Mail client. So let's discuss how to export Outlook PST email files into EML file format. So that you can import EML files into Zoho Mail client directly. Check out Advik PST to EML Converter for Windows. This tool is specially designed to export PST file to EML files. So that you can import EML to Gmail, Zoho Mail, Thunderbird etc. Steps to Convert PST to EML files are as follows; Run Advik PST to EML Converter
553 Relaying disallowed
I have an issue with my mails that are tied to the domain on this account. I can send mails to it from hotmail & outlook but yahoo and gmail won't work. On gmail I receive error 553. However, if I send a mail to them it works. From the tests it appears that I have correctly set up the MX records. Can you please tell me what is wrong? Thanks!
Forwarding domain I bought from Zoho to another website
I have no idea where to post this, so here goes. I bought a domain with Zoho and setup mail with it. But I want to forward that domain to another website? When I owned a domain with Google and with GoDaddy this was an easy thing to do. I can't even find anywhere to access my domains settings with Zoho. Any help appreciated. Should not have purchased a product with a company like Zoho who only has support Monday through Friday.
MX records helps
I recently reached out to support for help with my email sending but not receiving. I only use Zoho webmail and when it's finally working the IOS app. Support replied with: Please delete the existing MX records in your DNS manager: dc-a3f9a0febcf8.victorymerchant.com For the life of me I cannot find this stinking entry and I have looked everywhere twice... Hosting (WHM) and domain reg. (1and1) are seperate... Any help appreicated
Randome Spam Emails to my inbox
Hi Everyone, I am not sure what is going on with my Mailbox, everyday i get at least 10 to 20 emails from my own registered emails. Example emails: gekllokjwer Sat, 21 Sep 2019 7:09:24 AM +0530 To"admin" <admin@beetechnical.com> Tags Reply-To"\"gekllokjwer\"" <admin@beetechnical.com> Security TLS Learn more Name: gekllokjwer Email: Website: Message: Ð ÐµÑ Ð¿Ñ Ð±Ð»Ð¸ÐºÐ° Ð Ð°ÐºÐµÐ´Ð¾Ð½Ð¸Ñ Saudi Arabia Ð Ñ Ñ Ð½Ð±ÐµÑ Ð³ Ð Ð°Ð²Ñ Ð ÐµÑ Ð¿Ñ Ð±Ð»Ð¸ÐºÐ° СаÑ
а (Ð¯ÐºÑ Ñ Ð¸Ñ ) Ð¤Ñ Ð°Ð½ÐºÑ Ñ Ñ Ñ -на-Райне
My client's email account was hacked again
Hi my client's email account is blocked. Account: facturacion Domain: supplyargentina.com.ar The account was blocked becouse it was hacked. I already changed the password. Please would you unlocked it?
One email gets instantly sent, ... the other gets a 30 minute delay via PHP mail() function
Hi, Having problem with some automatic emails my system sends to customers. One email gets sent instantly, the other email gets delayed by 30 minutes, both in same PHP script using same PHP mail() function mx.zohomail.com; spf=pass (zoho.com: domain of uk3.wpxhosting.com designates 185.5.172.158 as permitted sender) smtp.mailfrom=****@xx.com One gets permitted, which is the delayed one, and the one that doesn't get permitted is the instant one, like this mx.zohomail.com; spf=softfail (zoho.com: transitioning
Not receiving emails following transfer from 1&1
Hello I transferred my hosting from 1&1 to Zoho, following all the instructions. All worked fine for a few months, but then suddenly stopped working and I have the following notifications: 'DKIM entries in your domains DNS are not configured to match with Zoho. Configure DKIM for better email deliverability.' 'SPF entries in your domains DNS are not configured to match with Zoho. Configure SPF to for better email deliverability.' 'The MX Records of your domain(s) sustainabilitypractice.co.uk are
Migrating a Yahoo Small Business Account to Zoho Mail Lite
I am currently looking at migrating a small (under 50 employees) business email from Yahoo Small Business to Zoho Mail Lite. I would like, if possible, to keep the email addresses the same, and import all messages and contacts over with a minimum of fuss. Currently, our YSB address shares a server IP address with a company in South America that is suffering a malware problem, leading our email IP address to show up on several blacklists. I am hope a transfer will solve these problems! If necessary,
ResponseCode 421, Host not reachable
Can not received any emails. Please help This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 19 Sep 2019 19:09:52 -0700 from ----- The following addresses had fatal errors ----- [Status: Error, Address:
Account Inactive
I tried logged into my account admin@polymetmining.ca few minutes ago, i could gain access as i go Account INACTIVE, PLEASE LOOK INTO THIS
My Zoho Mail account has been blocked for some time
Hi everyone; My Zoho Mail account has been blocked for some time; And until now, have been unable to send and receive emails. Have been trying to contact the Zoho customer support, but there is no response. Awaiting your favorable response. Thanks
Outgoing email blocked
My outgoing email is blocked and I am running a business. This is a huge problem. I have made several attempts to contact you and no response. I have tried everything in the help sections.
Can't Receive eMail from Outlook Users
Prior to 3 months ago, we were able to receive email from @co.pg.md.us for at least the last 2 years. The users on @co.pg.md.us are Outlook users. They can receive email from HostedRecords.net but we can't receive email from them. This started 3 months ago. Can you please research this. Thanks
Use OAuth or secure mail key
One of my POP accounts (AT&T) will be forcing all users to use either OAuth or a secure mail key. Will Zoho still be able to fetch and send mail from this account?
can t send emails
I am suing zoho mail and when I try to send mail I receive message that Unable to send message;Reason:553 Relaying disallowed. Invalid Domain - Can you please check issue and hel me to fix it ?
Greylisted, try again after some time
I am experiencing the same issue. Mails sent from our server to Zoho is deferred. These are simply emails sent when a user submits an enquiry form B12DBC6B0C0: to=<********@japase.com>, relay=mx2.zohomail.com[204.141.32.121]:25, delay=4.3, delays=0.01/0.01/2.3/1.9, dsn=4.7.1, status=deferred (host mx2.zohomail.com[204.141.32.121] said: 451 4.7.1 Greylisted, try again after some time (in reply to RCPT TO command))
Account Inactive?? (edwin@abmotors.com)
Zoho Support, My colleagues email account has suddenly become 'inactive'. This is affecting business and needs to be corrected ASAP. His email address is edwin@abmotors.com. Please sort this out as quickly as possible.
Help in enabling incoming mail
Hi everyone, all of my mail users in ceramicapotosina.com have the incoming mail disabled, after a temporary manual suspension I did. Can you help me in enabling it again? Thanks in advanced!
Não consigo responder ou colocar comentarios no corpo do email
Não estou conseguindo responder ou colocar qualquer comentario no corpo do meu email do zoho mail ... mas quando tento de outro computador eu consigo, sei que provavelmente é algum problema de config do meu computador, mas não tenho ideia de como posso corrigi-lo
My email stopped working
My email was working fine and now no one on our account can send or receive email. No errors come up. Nothing is bounced back. I simply cannot send or receive from the zoho web app, mobile app or from email software that was working.
I need to add a record mx in my host i wase deleted after installation
i need to add a record in my host i wase deleteed after add
IMAP Account - Emails downloaded until a specific time
Hi everyone, I have set up my Zoho account with IMAP on Outlook for Mac 365 and not all inbox emails have been downloaded but only up to a specific time or amount of emails. How can I have outlook download the rest of the emails on my inbox? Same applies for the sent folder too.
Linking domain name to mail
I have got a domain name with wix, but email with zoho I am currently able to send emails, but not recieve them how do I sort this please?
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