Setting Up Comcast
good day, i am trying to add my comcast,net email accounts under pop3, and i'm truly at a lost. this is what i have entered so far: general xx*******xx@comcast.net, xx*******xx, xx*******xx@comcast.net incoming 995, plain(i'm assuming means none), mail.comcast.net, my password the next button won't hi-lite to go to outgoing. any help would be greatly appreciated, thanks
Unable to contact server
Good day I have been using Zoho with no issues so far. But for the past day when I try to use my Zoho app on my phone it tells me UNABLE TO CONTACT SERVER when I use my phone data. This issue disappears when I connect my phone to my Wifi, but I need it to work properly with my phone data. Any solutions? Thank you
Mail for multiple clients (cannot connect or send)
I have multiple users (challengesales.com) That cannot send mail. Using Apple mail and Outlook cannot connect to send. Cannot reach https://mail.zoho.com In addition another client using another (custom domain) is also having issues. Help.
Account is inactive
Accidently deleted my account trying to login get message account is inactive The account I’m trying to use is alexander.mullen@zoho.com Thanks
Given emailid already exists
It won't let me add a new Mail account and gives the error 'Given emailId already exists.' dev@memberbuy.com.au Please fix it thanks.
CNMAE Records
I moved my domain to a different account. My domain had already been verified and now I need to reconfigure CNAME records but I can't find them on my account Control Panel. What must I do?
My mail is blocked
Dear Zoho-Team, I just recieved a Mail: "Dear User, Greetings from Zoho Mail Team. Your email reception for the account (viktorija.kopmane@zoho.com) has been blocked as the mailbox storage size exceeded the allocated storage. We suggest you to clean up emails to create some space or buy additional storage. Refer the help page Manage Mailbox Storage for more details. Once you have freed up at least 5% space or purchased additional storage, you can unblock yourself from the Mail Accounts section in
ERROR_CODE :550, ERROR_CODE :5.7.1 - SPF MAIL FROM check failed
Hello, I desperately need help. I have a constant problem with my and other accounts of my organization. The message that appears is this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contasapagar@normandyhotel.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <contasapagar@normandyhotel.com.br>: Recipient address rejected: SPF MAIL FROM check failed rh@normandyhotel.com.br INVALID_ADDRESS,
MY MAIL DOES NOT RECEIVE MESSAGES
BEFORE I RECEIVED NORMAL MESSAGES, ALMOST A FULL YEAR WITHOUT HAVING PROBLEMS, BUT NOW THAT SEND ME MESSAGES THROUGH GMAIL OR OUTLOOK, DO NOT ARRIVE ME, COULD YOU HELP ME ?, I ASSURE THAT NOTHING HAS BEEN MODIFIED.
ERROR 550. DENIED BY POLICY
Hi helpdesk, I'm the IT guy of our company. We've our business mail stored at zoho and we're having issues sending mails to some persons. Those emails that couldn't be delivered belongs to the same domain "aena.es" which is an important airport of Spain. We receive and automatic message which says: *********************************** <name-of-person>@aena.es, ERROR_CODE :550, ERROR_CODE :Denied by policy **************************** No attachments, mails to only one person (not a distribution list).
Gmail couldn't identify POP server
One of my email using Zoho Workplace has reached its 5GB limit, so I'm trying to export all the emails to gmail to free up space. However, Gmail is saying it couldn't identify Zoho's POP server. Can anyone help me in this?
Not recieving incoming emails
I am able to send emails. But not able to receive any emails. No error message feedback to sender. email addresses are is adeel@webienz.com,&rabia@webienz.com. Could you please help? Thanks in advance!
Display of full name
My full name is Henry Walsh, but when I send messages people see me as "Alex henry**@zoho.com". How can I fix this?
SENDING MAILS PROBLEM
HI SIR WE ARE UNABLE TO SEND MAILS FROM www.truepath.co.in domain, my id is rajan@truepath.co.in i am getting Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more. error kindly resolve it asap... Thanks & Regards T. Rajan Proprietor, +91-9840765121 TRUE PATH Web Solutions www.truepath.co.in
Some HREF protocol is not working as must be.
I try to put on my email signatura a LINK to call me like this <a href="tel:+1800229933">Call us free!</a> But the wysiwyg change my html code, putting a "http://" before the href data, like this <a href="http://tel:+1800229933">Call us free!</a> give me a error when the peoples go to link.. Any solution for this important issue i think? Thanks
I can't log in to my account.
This account is fine but I can't access my other Zoho account. Here's an account detail that having a problem. https://cl.ly/320cfee8feb7 I am the admin of the account and using zoho mail as primary email. So basically, there's no way to log in to my account. The reason is the OneAuth app, used for 2 FA authentication, keep crashing. Please help me unlock and disable the OneAuth feature. Thanks
How to have the Preview Pane at the bottom in the Zoho Mail
Hi, Is there a way to have the email Preview Pane at the bottom instead of the right hand side default? Thanks
Outlook can't connect to IMAP Server.
Hi, The CEO of our startup wants to use outlook. I enter all the details as per https://www.zoho.com/mail/help/outlook-imap-access.html and it doesn't work. I get the following error:
Help! Unable to send outgoing email
Hi Hi, We're having trouble sending outgoing email for @Clara-Sunwoo We went and deleted sent and trash just in case we have exceeded the limit. Any answers or fix? Thanks! - Mala
Email outgoing has been blocked
Hi Admin One of my team member just told me that his email has been blocked and not able to receive and send emails . his email is furqanul@mediatrenz.com Kindly check it and please make it unblock asap so we can resume our work as this is causing lot of problem since we are not able to receive any email. Looking forward for your response. Thanks Prabhat
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP XXX.XX.XX.XXX listed as abusive.
I'm not able to send emails to an @address that I have always been able to (as one of my business contacts) and am given the above error code. There have been no problems in the past, and I'm simply to replying business emails sent from the exact @address that sent me the message originally. I checked the Blacklist as well to no avail as they aren't listed. Now i effectively can't communicate with this business or anyone with an @address from them. Any suggestions?
Receiving Null error while sending an e-mail in Zoho
Hi , I'm trying to send an e-mail from Zoho with my G-mail address. Everything in the parameters is correct; my g-mail is added and the e-mails I send from G-mail are linked to the client in Zoho. But when I'm trying to send an e-mail from Zoho itself; I get the "Null" error. My pasword for G-mail has been changed; I think that's the problem but I don't see where to update it ! Thanks in advance!
Account blocked despite deleting emails.
Hi there, My account was blocked because it reached the limit for free account. I've gone through and removed lots of old emails, but the quota is not updating and my account remains blocked. Please help! The account in question is the one I've used to sign in to the forums. Thanks, c
Cant see email account control panel
Hello i had created few email addresses few months back, i could see all of them from settings from main account. i no longer see an option to access the aliases i had created for my org. from setting. can you please help?
Very Slow Getting Emails
I seen this posted over a year ago, I'm posting to see if anything changed If I send an email to my employees in the field, there phones will beep saying they have an email but sometimes it takes 15-20 minutes to shw up. The same thing happens to me at the office if they send me an email. I love your program but we cant wait that long to get messages.
My sent emails going into spam/junk
Hi, Emails sent from my zoho account are frequently going into receivers spam/junk and my LinkedIn account won’t allow me to use my zoho email as it says emails aren’t getting through. I recently received the following email from zoho: You are receiving the alert, as the domain skillfluence.co.uk added in Zoho for email hosting, has some of the records not pointing to Zoho, even though the domain is still hosted with Zoho. As an implication, the users may intermittently face issues when sending/
Message not getting delver
Dear, I am not able to send my mail and getting the error.... The following recipient(s) cannot be reached: 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock Plesae let us know how to solve.
can't check email from outlook
Dear support, Could you please check my client email "oriental4@orientalvoyages.com status?" Here is her situation. First, this mailbox is used over the size (up to 110%). Then, I let her delete unused mail until its size down to 80%. In control panel, Mail Administration -> Mail accounts -> oriental4 -> Mailbox action, it changed to green color after ever be red color during the oversize of mailbox. Anyways, It still work work for using MS Outlook to send and receive emails. Its error message show
Not receiving some emails from a particular email address
I am not receiving emails from a particular email account. The problem is that I receive some of the mails sent from that account (roughly every third email) but other mails never reach my inbox (or junk folder or any other folder for that matter). Please let me know where and how to intimate you about that particular sender's email id (privately). Best regards, Pankaj
Tasks list does no print
Hi, since a few days i am unable to print the assigned tasks list. The pdf file of print outcome is attached. Kindly resolve the issue asap. Thanks
I can't enable incoming mail to my users
Hi, my users can't receive mail, I receive an error message saying I'm not permitted to enable incoming mail in Mailbox Action section. My users are: admin@sedhum.com administracion@sedhum.com educacion@sedhum.com colegiados@sedhum.com propersona@sedhum.com hojadevida@sedhum.com facturacion@sedhum.com saludmental@sedhum.com doctorflorez@sedhum.com cross511@sedhum.com Can you help me? Thanks a lot!
unable to send emails
i receive mails but cannot send. kindly troubleshoot please
Mailbox size
I have deleted ALL large mails from all the folders (Inbox, Sent) and I just have about 300 mails in my Inbox; however, under the folder section when I check, it shows the occupied space as 4GB, which is absolutely incomprehensible, as none of the 300 mails exceed 1 MB barely. I have cleared ALL the other folders such as Spam, Trash. How is this possible?
palavra chave
Boa tarde Esqueci a palavra chave do gerencia@tsuyu.com.br (que não acesso há algum tempo) e não tenho mais o numero do celular cadastrado. Poderiam me enviar, por favor, uma nova palavra chave desse e-mail (gerencia@tsuyu.com.br) para contato@tsuyu.com.br? Ou para michelemidori@yahoo.com.br Obrigada
ACCOUNT NEEDS TO BE REACTIVATED
The account ngan@emet-i.com was deactivated because it went over the 5GB limit. The user has now reduced their mailbox down to 2GB but the account is still inactive. As the administrator, I can't see a way to re-activate that account. Do I need to write to you to request this? That seems like a waste of everyone's time. Anyway, please do it for us.
Delete old emails
Is there a way to automatically delete emails older than a specific date? Paging through them 50 at a time isn't practical as there are about 20,000 emails to delete. Thank you
Can't Add New Email Users
Hi, Am new to zoho and I am trying to create new email users but I keep getting the error: "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance". Please what am I doing wrong?
Why am I not receiving the password reset email from Instagram?
Emails from Instagram are not delivered. I checked spam folder and newsletter folder. No e-mail.I waited for 1 week and sent it over again. Instagrams are coming out of the email. Instagram gmail account e mail forwarding. zohomail problem.
Need Help Recovering Deleted Emails
Dear Zoho, I recently deleted two emails that I had put in the separate folders "Old" and "Received." I deleted both emails and sent them to the "Trash" folder. Once in the "Trash" folder I proceeded to delete them again. I desperately need those two emails back and I believe its possible to restore them based on one of your website's community posts. "All deleted emails are first moved to the Trash folder and are available in the same folder for 30 days. They are then cleaned up from
Zoho Mail and Outlook Calendar and Contacs Sync.
Hello Zoho, Is there a way we can synchronize our Zoho Mail Calendar and Contacts to our Outlook? Please let me know as we need to do this really soon. Thank You so much! Mike
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