I do not receive and I can not send emails
Hello, I'm fine, I'm not receiving messages and when I'm going to send a message it's not in my account, instead it appears: un1457839106143r71id@zoho.com Thanks
Restore Deleted emails
Dear Sir, Unfortunately, i installed outlook to use my zoho email, then all emails appeared in outlook, because my storage giong to be full, i deleted all emails on zoho, then it deleted immediately in outlook program, can you pls help me restore all deleted emails??? The address to be restored is oneda.topciu@kenokonsulting.al Thanks... Oneda
552 5.1.1 Mailbox delivery failure policy error
I cannot receive email from other people, they get response like this 552 5.1.1 <ariyanto@klik.digital> Mailbox delivery failure policy error How i can fix it ?
"Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit"
Hello, I want to BCC some folks; I have about 90 emails to send; and I cannot do it due to reason: "Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit" Gmail and others allow BCC; up to thousands per day internally; and externally up to few hundred. May you unblock me so I can send this? Thank you. Sincerely, Bijan Vakili
I want my zb code ASAP
Please tell me my zb code ASAP. I think it is so uncomfortable that you don't have any instruction to let us know where our zb code is. Please tell me mine ASAP. It is a total disaster to me!! Now I cant send and receive email by zoho email. I don't even know how I get a notification when you reply to this question!! Thanks Danny
????? marks at sent itemes
There is a similar problem as https://help.zoho.com/portal/community/topic/marks-at-sent-itemes. I would very much like to receive a solution but did not find it in the subject.
How do I get to see my ZB CODE?
Hello, I accidentally removed my zoho zb code and cname records from my web hosting and I need to add them again. My domain is abmix.com.br , what do I do? Please help urgently! Regards,
No puedo recibir correos
Hola, Hoal tengo un problema con mi correo, noté que puedo enviar correos, pero no puedo recibirlos. Probé enviando desde diferentes cuentas (yahoo, gmail, etc) y no ingresa ningún mail a mi cuenta de zoho. Por favor, necesito solucionar este problema rápido, ya que es el correo de mi empresa y no puedo trabajar. Gustavo
Not being able to Receive Mail (Specifically from Gmail)
I'm using email hosting from zoho with my own purchased domain (www.aspiregarments.com). I can send emails from zoho, but not receiving emails. Actually, I'm not missing all the emails, but some are going through and some are not being sent. From my gmail account, I sent 5 to 7 emails to my zoho account/my domain address, in a span of 5 minutes. Out of those, i received about 4 of them, and 3 of them were returned. I have attached the message I received when the email was returned. This is very
????? marks at sent itemes
Hello. id 20060076586 Name of recipient is showed with qustion marks at sent items folder list. At the same time if I click on sent email and then click at the name of recipient, name is shown in the right way. Here is screenshot http://prntscr.com/kg881w (Russian language) Please fix.
How to prevent message list from scrolling to the top when using Horizontal Preview?
I use Zoho Email in my web browser with my monitor in portrait orientation. I have therefore selected "Horizontal preview" so the message preview appears at the bottom of the screen. However, each time I click a message to read it in the preview, the message list automatically scrolls to place the previewed message at the top of the list. This is very confusing, disorienting, and serves only to hide new incoming messages until I remember to scroll up again. I do not see this strange behavior on a
Account blocked for outgoing mails
Hi Team, Good day!! I'm not able to send any outgoing mails from my ragur100@zoho.com mail Id. Kindly check and unblock asap. Thank you in advance :)
Outbound and Inbound emails not working for codewhite.co
Hi, The mails have stopped working for past few days. I did check the DNS settings in my domain name providers account and the MX records was as specified as in Zoho Mail documents. I deleted them and added again. Now the Outgoing mails are working to other domains like gmail or any other custom domain. But I am not getting inbound emails to codewhite.co domain or send email to other codewhite.co domain. Can you please help me to resolve this? Regards Praveeen
Deleting Messages in Bulk (First few thousands)
Hi, The company account that we have on Zoho has received a huge number of mails (nearly 60k) due to a script that was run. How do we delete the first 60k mails from Inbox? Expecting a reply. Thank you Barun
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
my mistake Good afternoon we are having difficulties with mgaerty@greenskipservices.com, problem is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please unblock it. Zoho unblock me is not working. Mail were deleted. It is urgent. Thank you. Milos Ivaz.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Good afternoon we are having difficulties with mary@greenskipservices.com, problem is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please unblock it. Zoho unblock me is not working. Mail were deleted. It is urgent. Thank you. Milos Ivaz.
E-mail outgoing blocked
Boa tarde, Meu e-mail está bloqueado para enviar mensagens e, no momento, apenas recebi e-mails. O erro relatado pelo sistema é: "Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado" Peço-lhes para desbloquear o meu e-mail. Atenciosamente, Renato
Account Disabled
Hi, We registered sandringhamlac.com.au with Zoho in 2016 but didn't have need to use the domain. We now have a need for the email domain but the account we have documented as the superuser account is now disabled and we can't access mailadmin. The account we have on record is joespenceley@hotmail.com Can you help, either by enabling the account or confirming the admin account email address? Thanks, Joe
Help! Google migration to Zoho failed
I recently swtiched from google suite to Zoho. I went through the DNS settings per the instructions. I had one email account with google prior to switching. I am able to add new emails under the domain on zoho and they work fine. The account I had with google says user not found when I try to migrate. The account no longer works with Gmail and I cant add to Zoho due to the error when I try to migrate. So the account is stuck in limbo....
Emails not working
Hi, We recently added another domain to our organization however that specific email is not receiving anything from our main company domain. For example, abc@zoho.com (secondary email) wont receive any emails from david@pangolinphoto.com (main email) however it will receive emails from other addresses Please advise
QQ Mail users can't recieve my email sometimes
Hi all. I am a user from China. I am using the free plan of Zoho Mail. A while ago, I sent an email to a QQ Mail user. Several days later, he told me that he didn't recieve any emails from me. In fact, while sending the email to him, I bcc my own QQ Mail and recieve the email sent from Zoho Mail successfully. So I resent that email again, then he managed to recieve it. This happened on another QQ Mail user twice. In a word, this happened three times so I think I have to pay attention to it or it
problema con mi cuenta
mi cuenta se encuentra bloqueada no puedo acceder ami panel admin "@" panda-diving.com, agradeceria la ayuda. gracias.
(550, b'5.4.6 Unusual sending activity detected. Please try after sometime.
My e-mails are not being delivered, and I got this message. Is this a problem with your servers, or am I being blocked for some reason? How should I proceed?
I am unable to receive emails please fix this, it is very urgent
I am unable to receive emails please fix this, it is very urgent
Not Receiving Emails
To Whom It May Concern: I am able to send, but not able to receive emails. Please advise. Krystel
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
I have been getting this error when I try to add user.
Please unblock my account!
Hi. my account is not receiving mail by Pop. Authorisation Error . Imap, web mail work. the password is correct. what should I do?
Your account has been blocked due to security reasons.
Hi Please can you assist. I cant send mail due to the above error. My account is john.green2018@zoho.com Please advise.
zoho mail permission denied
Getting below error while adding email account:- You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance domain is tiysol.com Thanks, Devevsh
553 Relaying disallowed
Final-Recipient: rfc822; bhavin@flowrithmsolution.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.com. (65.154.166.203, the server for the domain flowrithmsolution.com.) Diagnostic-Code: smtp; 553 Relaying disallowed Last-Attempt-Date: Fri, 03 Aug 2018 23:52:40 -0700 (PDT) Please resolve my issue for bhavin@flowrithmsolution.com
PROBLEMAS PARA RECIBIR CORREOS EXTERNOS
BUENAS TARDES: HE CREADO CORREOS CORPORATIVOS Y HE HECHO TODO LO RECOMENDADO POR ZOHO MAIL. He creado los regisdtros DNS - MX - Y todo en mi web host. Pero no recibo correos externos. He repasado lo necesario y en el correo de administrador al revisar los dominios me aparece el registro MX incorrecto. Colaborenme por favor
Emails not sending from smtp.zoho.com in c#
Hello, I am using ZOHO mail server for sending mails through my application. But its unable to connect to server and throws exception The operation has timed out. We are using ASP.NET MVC 5.0 application using following credentials: host: smtp.zoho.com port: 465 email: xxx@xx.com pwd: xxxx EnableSSL: true From: xxx@xx.com Please help me
DOMAIN NAME ALREADY REGISTERED
Dear Support Member, When I am setting up my domain name Vintagebakings.com it says * This domain is already associated with this account "g*****t@v*****". Sign in I don not know this g*****t@v*****". email address. Please resolve this for me, I want to use Zoho services as I am a also using for Hexamind.com
Mail sending blocked: Client host blocked using dnsbl.sorbs.net
I am unable to send e-mails to the domain @caixa.gov.br After sending e-mails, I got the the following message: heron.r.santos@caixa.gov.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Please help. Thank you.
I don´t receive emails
Hello! I made a email account with my domain and after follow the step by step I still not able to receive messages. When I try to send from my personal email I receive the message from attach 1. On the Mx Toolbox shows that. I hope you can help me Thanks!
How to read newer message after delete?
Hi, I would like to know how can I move to the new message after I delete a message. Currently, it seems to move down, which is the older message. In outlook, I can set my preference to move to next message after I delete. Can you help to advise? thanks.
Account is inactive
Hello! My name is Pavel I have an account at zoho: pdukach@gmail.com Now my account is inactive. How I can change this situation? certainly I need acces to my mail: officeservice@zoho.eu Thanks Best regards, Pavel
Whitelist IP(s) Used for Zoho Mail Webmail
Hello, We have a small branch office, with around 6 users, who need to access their Zoho emails, via Webmail.. The site has a small-business router, capable of basic IP and port based Access Control, and regular net usage is restricted. What IP(s) and ports do we white-list, so that the users can access their Zoho webmail.
SMTP -> ERROR: DATA not accepted from server: 553 Relaying disallowed
I'm facing problem of this issue "553 Relaying disallowed". I'm trying to send an email through PHP Mailer API, these are the meesage that I have gotten: SMTP -> get_lines(): $data was "" SMTP -> get_lines(): $str is "220 mx.zohomail.com SMTP Server ready November 3, 2016 11:46:35 PM PDT " SMTP -> get_lines(): $data is "220 mx.zohomail.com SMTP Server ready November 3, 2016 11:46:35 PM PDT " SMTP -> FROM SERVER:220 mx.zohomail.com SMTP Server ready November 3, 2016 11:46:35 PM PDT SMTP -> get_lines():
color error in font options of compose email
When setting the font parameters, font size and font color in the Compose settings the email works when writing normally, but when sending the color attribute is lost, as shown below:
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